The cottage was brilliant and in a great location for being able to walk into Bakewell and explore the rest of the Peaks. The Halloween themed welcome pack was a great touch and we'll received by our children! It would be a 5 star review but unfortunately the main fridge freezer was broken, even though the light was on, we only discovered this after our frozen food all thawed out ocer the first night and we had to throw it away.
Finest retreats knew about the fridge not working and had placed a temporary smaller fridge in the dining room, we thought this was just an extra if needed, however there was no note or notice the fridge was broken, we had to email them to discover this. No compensation was offered for all the food we lost. There was also no information pack in the property on how things work, I.e the TV (which was all iplayer based, no channels), heating, how to leave the property when you leave etc. Maybe that's us being picky, but in all other properties we've stayed in, this tends to be the norm.