Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van First Group La Montagne

3 out of 5
First Group La Montagne
100 Compensation Drive, Ballito, KwaZulu-Natal

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 49 van 139 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 139 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 139 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 139 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 139 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Leigh

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The hotel has great access to the main swimming beach and is very close to a Pick n Pay. The hotel is in need of some TLC. The hotel holds functions which was noisy for us being on the pool level but they did finish at a reasonable hour.
8 nachten verbleven in april 2024
Reactie van Shamini op 8 mei 2024
Thanks for the feedback, it is appreciated so that we can improve on the standards offered.

6/10 – Redelijk

Stephen

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, staff service was variable
2 nachten verbleven in maart 2024

6/10 – Redelijk

Ningi

2 nachten verbleven in januari 2024
Reactie van Shamini op 2 feb 2024
Thank you for your feedback, it is appreciated.

10/10 – Uitstekend

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Shamini op 2 feb 2024
Hi, Pierre Thank you so much for your fantastic review! We're absolutely thrilled that you hold us in such high regard.

6/10 – Redelijk

Maka

Reisde met partner
Great place, enjoyed my stay!
3 nachten verbleven in december 2023
Reactie van Shamini op 27 dec 2023
Thanks for the feedback and we are so glad that you enjoyed your stay with us.

10/10 – Uitstekend

Bianca

4 nachten verbleven in november 2023
Reactie van Shamini op 14 nov 2023
We appreciate the great feedback and look forward to welcoming you back.

10/10 – Uitstekend

Quintus

1 nacht verbleven in november 2023
Reactie van Shamini op 14 nov 2023
Thanks for the great feedback. we are so glad that you enjoyed your experience with us.

4/10 – Matig

Thokozile Valencia

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Was moved to a different room on a daily. The place needs a serious renovations ... Owners needs to into this.
4 nachten verbleven in oktober 2023
Reactie van Shamini op 3 nov 2023
Thank you for the feedback. We do apologize for the poor experience and we are currently in the process of completing a soft refurbishment.

10/10 – Uitstekend

Vaughn

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Value for money.
3 nachten verbleven in oktober 2023
Reactie van Shamini op 14 okt 2023
Thanks for the great feedback, we look forward to welcoming you back.

10/10 – Uitstekend

Dalene Bruinslich

1 nacht verbleven in oktober 2023
Reactie van Shamini op 15 okt 2023
Thanks for the great feedback, it is appreciated. We look forward to always welcoming you back.

8/10 – Goed

Viviana

2 nachten verbleven in september 2023
Reactie van First Family op 6 okt 2023
Hi there AnonymousWe are delighted to hear from you :)We cannot wait to welcome you back for a better experience and a perfect score of 10

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good , but the ants , especially getting onto our food was not nice
2 nachten verbleven in augustus 2023
Reactie van First Family op 6 okt 2023
Hi there AnonymousWe are sorry to hear that about your food.We cannot wait to welcome you back for a better experience and a perfect score of 10

4/10 – Matig

Edgar

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Tatenda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Shamini op 22 jun 2023
Thanks for the great feedback. We look forward to always welcoming you back.

10/10 – Uitstekend

Devin

1 nacht verbleven in juni 2023
Reactie van Shamini op 9 jun 2023
Thank you for the great feedback and we look forward to always welcoming you back.

8/10 – Goed

Fp

1 nacht verbleven in juni 2023
Reactie van Shamini op 9 jun 2023
Thanks for the great feedback and we look forward to always welcoming you back.

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023
Reactie van Shamini op 2 jun 2023
Thanks for the great feedback and we look forward to always welcoming you back.

10/10 – Uitstekend

Denise

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
May was for Mothers
Was very pleased with the room and comfortable bed. All restaurants supplied excellent food at reasonable prices . The hotel however needs a few updated /improvements. Paint was peeling off boxes on rooms veranda, headboards need replacing .Parking spaces for SUV or large cars, very tight with pillars to maneuver around.
6 nachten verbleven in mei 2023
Reactie van Shamini op 20 mei 2023
Thanks for the great feedback. We are in the process of refurbishing some of the units and the issues you mentioned are being addressed.

8/10 – Goed

Melinda

5 nachten verbleven in april 2023
Reactie van Shamini op 20 mei 2023
Thanks for the great feedback and we look forward to always welcoming you back.

8/10 – Goed

michael

Positief: Netheid, personeel en service
Room patio door not secure from outside.
Booked the hotel for location and access to the beach. The room patio door had no key and could not be locked or closed from the outside, negating the advertised beach access. Key eventually arranged by maintenance staff, but was informed by them that the door could not be fully secured, this apparently is a problem for all rooms with a patio access. The beach access was recommended to us by locking the patio door from inside, depart room using the front door and go down through the hotel corridors to the beach.
3 nachten verbleven in maart 2023
Reactie van Shamini op 20 mei 2023
Thank you for your feedback, it is appreciated. We are addressing this issue with our refurb which is in progress.

10/10 – Uitstekend

Henrieta

1 nacht verbleven in maart 2023
Reactie van Shamini op 29 mrt 2023
Thanks for the great feedback. We look forward to always welcoming you back.

10/10 – Uitstekend

GARY

1 nacht verbleven in maart 2023
Reactie van Shamini op 29 mrt 2023
Thanks for the great feedback , we look forward to always welcoming you back.

2/10 – Ontzettend slecht

Muhammad

Reisde met familie
Negatief: Personeel en service, comfort kamer
terrible terrible
No power for a whole night … they had generator but 5th floor had no power they need to either reimburse me for this night or give me a night free !
2 nachten verbleven in februari 2023
Reactie van Shamini op 22 feb 2023
Thank you for your feedback, we do apologize for this, however it was due to an issue out of our control. I trust that whilst you were at the resort you addressed this with management directly.

10/10 – Uitstekend

I

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023
Reactie van Shamini op 22 feb 2023
Thanks for the great feedback and we look forward to welcoming you back.

8/10 – Goed

Irfaan

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
2 nachten verbleven in januari 2023
Reactie van Shamini op 22 feb 2023
Thanks for the feedback and we look forward to always welcoming you back.

2/10 – Ontzettend slecht

Selvum

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terribly Disappointed
The eture experience was terrible. The room was it cleaned at check in (17.30). The room smelled ike a sewer, upon inspection the toilet was used and not flushed, housekeeping refused to ckean the bathroom and toilet, stated she'd already done it. Hotel management seemed ambivalent about the entire situation. Will not recommend this accommodation to anyone, at any cost. Hotels.com was cintacted, however, not able to help resolve the issue.
1 nacht verbleven in december 2022
Reactie van Shamini op 22 feb 2023
Thank you for your feedback, it is appreciated and we do apologize for the poor experience. I would love to know which manager you discussed this with so I can address it being ignored and not rectified whilst you were in the resort.

8/10 – Goed

akesh

3 nachten verbleven in december 2022
Reactie van Shamini op 27 feb 2023
Tahnk you for your feedback and we are glad you loved our stay. We look forward to welcoming you back

2/10 – Ontzettend slecht

Ishana

1 nacht verbleven in december 2022

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not like in the photos
This place has seen better days. You can tell it had a good run, but now it’s very run down and highly decadent. I did not enjoy my stay.
1 nacht verbleven in november 2022

8/10 – Goed

Patience

Reisde met familie
Positief: Netheid
Family holiday in Ballito
Stay was overall good but disappointed that the pool was under renovation when we got there. No msg or warning to let us know that the pool will be out of service especially when you coming with 3 children. Staff were abit confused on the reservation and wanted me to pay for breakfast when it clearly states on my booking that it’s inclusive.
6 nachten verbleven in oktober 2022
Reactie van Shamini op 11 okt 2022
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We do apologize for the pool, it was unfortunately out of our control due to an emergency.

2/10 – Ontzettend slecht

vuyokazi

1 nacht verbleven in juli 2022
Reactie van Shamini op 2 aug 2022
Thank you for your feedback , it is appreciated. We would appreciate further feedback that you may have so that we can improve on the standard of service offered. Please send us your contact details or email on lamontagnegm@firstgroup-sa.co.za

8/10 – Goed

Karen

8 nachten verbleven in juni 2022
Reactie van Shamini op 27 feb 2023
Thanks for the great feedback, it is appreciated.

8/10 – Goed

IRENE

4 nachten verbleven in juni 2022
Reactie van Shamini op 2 aug 2022
Thank you for your feedback and we are so glad that you enjoyed your experience with us.

6/10 – Redelijk

Manelisa

Positief: Personeel en service
The hotel is a little run down. Needs improvements to be made to it
1 nacht verbleven in april 2022
Reactie van Shamini op 13 jun 2022
Thank you for your feedback, I would like to take this opportunity to advise you that we are currently upgrading the resort. We look forward to welcoming you back so that you can see the improvements made.

4/10 – Matig

Neville

1 nacht verbleven in maart 2022
Reactie van Shamini op 22 mrt 2022
Thank you for your feedback and we apologize for the poor experience you had. I would appreciate any further information on how we can improve the standard of service offered.

8/10 – Goed

Hannes

2 nachten verbleven in februari 2022
Reactie van Shamini op 2 mrt 2022
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

8/10 – Goed

Prebaloshni

Positief: Personeel en service, comfort kamer
Beautiful seaside resort
We loved the location and the views are really awesome with easy access to the beach and promenade. The pool area is amazing and well managed by the life guard. The La Vita Spa was excellent with great specials for guests. We stayed in a recently renovated 2 bedroom unit on the 3rd floor (on road level). The unit was clean and very comfortable and quite private. It was adequately equipped. There was no walk in shower only a shower in the bathtub but the bathtub is unusually high to climb into. The cell reception in the unit was poor and there are only a few DSTV channels. The areas (children's playroom and indoor bar) still to be renovated look a bit unsightly. Still we had a lovely stay and the beach makes up for everything.
4 nachten verbleven in januari 2022
Reactie van Shamini op 2 mrt 2022
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Disappointing experience
1 nacht verbleven in december 2021

6/10 – Redelijk

Lungelo

Negatief: Netheid
The phone was not working in my room and I reported three time, they kept telling me that the gonna fix it but they didn’t. In some other places you will find towels on floor since it’s wet. But they mentioned that they are renovating the place so hopefully in future they’re going to be better
2 nachten verbleven in november 2021
Reactie van Shamini op 29 nov 2021
Thank you for your feedback and I apologize for the poor service you received. I assure you that this is not the standard of the resort and measures have been taken to ensure improvement.

10/10 – Uitstekend

HEATHER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ocean view
Great location and very clean. I would stay here again.
1 nacht verbleven in oktober 2021
Reactie van Shamini op 24 okt 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
6 nachten verbleven in september 2021
Reactie van Shamini op 10 sep 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

4/10 – Matig

Bruce

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in september 2021
Reactie van Shamini op 8 sep 2021
Thank you for taking the time to review us and we apologize for the poor experience you had. We would appreciate any feedback you may have so that we can ensure improvement where necessary.

10/10 – Uitstekend

Ismail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2021
Reactie van Shamini Pather op 16 aug 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back

10/10 – Uitstekend

M

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in juli 2021
Reactie van Shamini op 10 aug 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

8/10 – Goed

Antonie

Positief: Netheid
4 nachten verbleven in juni 2021
Reactie van Shamini op 25 jun 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

4/10 – Matig

Mike

Reisde met familie
Negatief: Personeel en service
The breakfast was not good, the scrambled eggs looked like soup, something so simple to cook. The elevator numbers are so confusing, im still trying to figure it out even now.
2 nachten verbleven in juni 2021
Reactie van Shamini op 8 jun 2021
Thank you for your feedback and I apologize for the poor experience you had. I have addressed this with our Chef to ensure improvement.

8/10 – Goed

Ryen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ballito La Montgane
Staff very friendly and always welcoming and always go the extra mile especially Nana. Food is exceptional (compliments to the chef and staff) and price points are excellent for the portions received. Studio room, a little cramped and bathroom needs TLC (possibly remove tub shower with just a shower rather). Heater & Aircon does not work effectively. Overall a good stay even thou renovations are in place The view is always exceptional
2 nachten verbleven in juni 2021
Reactie van Shamini op 7 jun 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay at La Montagne
Room floors filthy, left us with dirty feet. Builders using lifts and corridors meant dust everywhere. Bathroom terrible, not fit to wash our dog in! Mould and broken items. This room should not be used for renting out. We vacated the room ASAP.
3 nachten verbleven in juni 2021
Reactie van Shamini op 7 jun 2021
Thank you for your feedback and we apologize for the poor experience you had. I assure you that this will be attended to so that we can ensure improvement and we are currently in the process of refurbishing these rooms.

10/10 – Uitstekend

Bongani

Negatief: Personeel en service
2 nachten verbleven in mei 2021
Reactie van Shamini op 1 jun 2021
Thank you for your feedback and we are so glad that you enjoyed your experience with us. We look forward to always welcoming you back.

6/10 – Redelijk

Gareth

3 nachten verbleven in mei 2021
Reactie van Shamini op 29 mei 2021
Thank you for your feedback, it is appreciated as we always do our best to not only maintain but improve on the standards of service offered.