Premier appartement | Luxe beddengoed, een kluis op de kamer, individueel gedecoreerd
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Beoordelingen van Relax Inn

4 out of 5
Relax Inn
627 Main Road, Shakas Rock, Ballito, KwaZulu-Natal

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 8 van 21 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 21 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 21 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 21 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 21 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

6,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sarge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Faith is an asset. Polite. Warm and cordial. Helpful. Lovely person to have at your Frontline.
1 nacht verbleven in april 2024

6/10 – Redelijk

Karabo

Reisde met familie
Negatief: Netheid
Just an okay stay but good location
The location- less than 5min walk to the Granny Pool beach and 20 to Thompson was the plus for this hotel oh and the spacious rooms - HOWEVER,our patios for both bedrooms were filthy ,sliding doors and railings muddy ,cigarettes littered - I had to go downstairs to call the cleaners to clean after I tried to sanitize and dust myself and it took all of 20 min per room balcony to show the state they were in … the entire property actually was just not the cleanest ,even the pool was cleaned just once during our 3 day stay ,tables and chairs not wiped at the pool area - cigarette butts everywhere - the cleaners though pleasant enough woke us up at 7:30 calling out to each other the first night until I couldn’t take it and asked them to keep it down - the restaurant was decent enough ,the young lady on day shift a joy ,evening shift and a guy on the morning shift were sour .They kept giving us food without cutlery or serviettes ?!?we ALWAYS had to ask - the young lady at reception was friendly and eager … overall just an okay stay
3 nachten verbleven in maart 2022

8/10 – Goed

Chanel

1 nacht verbleven in maart 2022

8/10 – Goed

christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Rhyne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Mohammed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

4/10 – Matig

ZILO

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff is doing their best but they seem not to have resources, i.e. breakfast food, no fresh bread. Pool was dirty, therefore could not use it. Water was leaking from toilet pipe. TV was not working first night. Therefore cannot be a 4 star place. Staff was however willing to help.
3 nachten verbleven in december 2021

8/10 – Goed

daren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
2 nachten verbleven in november 2021

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Initially, I booked one night at the hotel. I extended my stay with two more nights after my arrival here. Unfortunately, the hotel did not have availability for a 4th night. The staff is friendly and helpful. Loved my stay!
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

Roman

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Toilette was leaking sewage into the whole bathroom.
3 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Nombuso

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Book at your own risk!!!
There was nothing good about the establishment. We were allocated in a wrong room and they refused to put us in our room since the TV was not working at room they put us in and there was a lot of noise from next door. It took more than an hour to serve us breakfast and when they finally served it, it was a wrong order and they served us half cooked sausages. We had to cut our stay short because they were nit attending to our complaints. I'd say book at your own risk!!!
2 nachten verbleven in december 2021

8/10 – Goed

Kevin

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
WiFi not working and poor cellular coverage
WiFi wasn’t working for the entire stay. Staff from my company stayed there and were told breakfast wasn’t included even though it was shown that way when we booked on hotels.com. I had to clarify this with the person working there to ensure there was no charge for breakfast put through.
3 nachten verbleven in oktober 2020
Reactie van Raaksha op 11 nov 2020
Good morning Kevin, Apologies for any inconvenience caused. We trust that your next stay would be a more pleasant experience.

10/10 – Uitstekend

Quentin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

8/10 – Goed

Fred

Reisde met familie
Positief: Netheid, personeel en service
Nice place
It was OK for Ballito
2 nachten verbleven in september 2020
Reactie van Raaksha op 17 sep 2020
Glad you enjoyed your stay at Relax Inn

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay. I will be back.
1 nacht verbleven in juli 2020
Reactie van Vanessa Munesamy op 6 aug 2020
Glad you enjoyed your stay with us . Looking forward to hosting you again.

8/10 – Goed

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed it very much.
2 nachten verbleven in december 2019

10/10 – Uitstekend

Katharina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are lovely and the suites amazing! Highly recommended!
1 nacht verbleven in november 2019

10/10 – Uitstekend

Pieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Need more than 1 night.
Only a one night but definitely needs more than 1 night to really appreciate what it offers
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Chilenye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019

6/10 – Redelijk

Natalie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty but needs work
The DSTV in the room did not work and I have been double billed. I paid through hotels.com and the hotel made me pay too.
1 nacht verbleven in januari 2019
Reactie van Uzilde op 12 jan 2019
Morning Mrs. Sharp, Thank you for your review and we value your feedback. The double payment was our mistake on our side due to a new employee and we did do a refund to you once we realised our mistake. On behalf of my team, I would like to apologise about any inconvenience caused. Kind regards Meander Manor