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Beoordelingen van Rodeway Inn Baltimore - Inner Harbor South

2 out of 5
Rodeway Inn Baltimore - Inner Harbor South
1401 Bloomfield Ave, Halethorpe, MD

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 112 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 136 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 164 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 424 van 1001 beoordelingen" "

4,8/10

Netheid

6,2/10

Personeel en service

4,0/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Monique

Positief: Personeel en service, voorzieningen
I like the room it was claen and cozy
1 nacht verbleven in mei 2024
Reactie van tm op 14 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Dominique

Run down even after renovations Door was questionable No remote on arrival Low toilet paper Toilet barely flushed Had to hold lever for tub water to go down .. If u need a place to just crash, its okay
1 nacht verbleven in april 2024
Reactie van tm op 29 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Mohamed

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I wouldn’t recommend this place to anyone. The cigarette smile was all over. Even the bed sheet has cigarette burn. They have the cheapest hand towels in the market. The staff were nice and friendly.
Reactie van tm op 29 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Carlos

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would not recommend this property to my worst enemy.
2 nachten verbleven in maart 2024
Reactie van tm op 29 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Gregory

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bed in the room was old and used and had a dent on the side that sunk in And they have roaches i killed at least 7 roaches. Luckily I was leaving town and will never have to deal with that again
2 nachten verbleven in maart 2024
Reactie van tm op 29 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Matisha

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got the pictures it wasn’t a good stay I woke up poppy in the tub
2 nachten verbleven in februari 2024
Reactie van tm op 29 apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Laurren

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was disgusting. There was mold on the ceiling blood on the wall no smoke detectors the TV didn't work. The bed sheet was dirty. There were roaches the size of my finger and the sink was stopped up. I didn't stay and am traumatized from this experience
1 nacht verbleven in februari 2024
Reactie van TM op 21 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Caius

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van TM op 21 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Kenyatta, Baltimore

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Infested with roaches
2 nachten verbleven in februari 2024
Reactie van T M op 20 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

sarah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bugs and roaches. Couldn’t even spend the whole night. The place was really dirty and the lock was broken on our door.
1 nacht verbleven in februari 2024
Reactie van TM op 20 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 – Redelijk

Eriel

Zakenreiziger
Positief: Voorzieningen
Overall it was nice!!!
1 nacht verbleven in februari 2024
Reactie van TM op 16 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Kenyatta, Baltimore

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Karl

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not what was advertised/represented on Hotels.com. HOWEVER, once I notified them of the reasons I cancelled the remaining reservation, they were professional about responding and refunding the remainder of the stay. Biggest issues were room maintenance (broken door, bath fan, floors torn up) and noise/comfort (lots of late night noise from rooms, parking).
7 nachten verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Michael

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was horrible. They don’t repair anything
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 – Redelijk

Brithney

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I like that they clean the room when you stay multiple nights. I don’t like the comfort of beds they gave me a room I complained anout before the roaches was gone But the toilet still needed to be fixed so I had a slow drain they need to do something about the multiple potholes in the parking lot
2 nachten verbleven in januari 2024
Reactie van T M op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Brithney

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room looks how it was supposed too. I’m guessing someone had a party or something cause I was interrupted by loud music.Also seen multiple roaches I took photos but doesn’t look like I can post photos. Also sink head to faucet was loose
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Only if you’re desperate
Roaches, very cheap bedding, more roaches, cracked peeling paint, roaches, old laminant flooring, roaches, thin walls can hear all sound in the next room
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Garrett

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surprisingly good
After reading some reviews I expected it to be run down and dirty. Maybe this was a long time ago for those people but when I stayed the rooms were very clean and the staff were above and beyond pleasant. It was quiet and accommodating and couldn't ask for anything more for the price. Highly recommended.
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

8/10 – Goed

Craig

Positief: Personeel en service, comfort kamer
1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Brithney

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room looks nothing like photos went to close the curtains when I first got there was greeted by a roach. Toilet kept running all night no phones BS cable Mattess had a indent of someone’s body from Sitting there too long went to use the bathroom in the middle of the night and was greeted by more roaches
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Charlene

1 nacht verbleven in januari 2024
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Joy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 – Redelijk

Breonna

Positief: Personeel en service
Negatief: Voorzieningen
Bed was very hard and room looked run down in some areas
1 nacht verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Adrian

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
DO NOT COME HERE
It was sooooooooo run-down and roaches were on the floor. The tub was filthy!!!!! The bed was small and didn't smell clean at all...i left and stayed somewhere else it was that bad. The front desk staff was awesome.
2 nachten verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Brian

Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Les Brown

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Aaron

1 nacht verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Kristian

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Na and Cam

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Jennifer, Johnson City

Reisde met partner
Negatief: Netheid, personeel en service
No frills room, as expected. Not sure how often room was cleaned. There were a few cockroaches in the room...
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Anthony

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Mary

1 nacht verbleven in december 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 – Redelijk

Kurt

Positief: Personeel en service
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Joy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay was terrible they gave us a ride with a lot of roaches and our shower was leaking
1 nacht verbleven in december 2023
Reactie van TM op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Joy

2 nachten verbleven in november 2023
Reactie van TM op 13 feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Michael

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unsafe and needs parking lot repairs
1 nacht verbleven in november 2023
Reactie van TM op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Awa

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is awful old and full of roaches. I've only spend one night but it was horrible. Dont recommend
1 nacht verbleven in november 2023
Reactie van TM op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Derek

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Greeat
1 nacht verbleven in november 2023
Reactie van TM op 24 nov 2023
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roach Motel Hell
The worst experience I have ever had. The hotel is ran down inside on out. The stairs were rusty and smelled of human urine and feces. The first room I was given had a hole where the smoke detector was suppose to be. Hair was in the dirty grimmy bathtub. Stained sheets and pillow cases. Mice wholes everywhere. Filthy floors. Second room looks a little better but it's worst, there are roaches every where. Tired to be moved to another hotel, but was told that a third room was offered so the customer service agent could not transfer my booking ends where or refund my money. Third room there was not a surface the roaches were not on. I stayed in my car.
2 nachten verbleven in november 2023
Reactie van TM op 21 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sketchy
Unfortunately, this is a pretty sketchy place. When we arrived, the manager was on the phone arguing with the police about kicking someone off the property and didn't pause the conversation to help us check in. The room had suspicious stains. We got locked out of our room on the second day. I may have seen someone stealing a TV from another room. I did not feel comfortable or safe.
2 nachten verbleven in november 2023
Reactie van TM op 18 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Alfreda

Reisde met partner
Negatief: Voorzieningen
The property isn’t well taken care of. The bed was falling apart. There were holes in the bathroom door and tub. Roaches in the room and bathroom. The set in the bed area was cut up. I took pictures to show
1 nacht verbleven in november 2023
Reactie van TM op 14 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Donsean

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van TM op 14 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

10/10 – Uitstekend

Terrell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van TM op 18 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

6/10 – Redelijk

MASSA

1 nacht verbleven in november 2023
Reactie van TM op 30 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely

2/10 – Ontzettend slecht

Riley

3 nachten verbleven in november 2023

8/10 – Goed

Lindsey

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in november 2023
Reactie van TM op 7 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 – Ontzettend slecht

Paris

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room was atrocious. Bugs everywhere I spent most of the night stomping roaches . I ultimately slept in a chair
1 nacht verbleven in november 2023
Reactie van TM op 7 nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.