Dear Valued Guest, Thank you for rating our hotel, I hope that you were enjoyed your stay with us. We are expecting to see you again. Sincerely yours, Rury Mashuri - General Manager

Beste gast, Hartelijk dank voor je recensie, ik ben blij dat je van de kamer en de netheid. Sorry voor het ontbijt, ik zou willen dat je contact opnemen met onze medewerkers om uw behoefte aan het ontbijt aan te passen. We verwachten om te mogen verwelkomen je terug in ons hotel. cheers, Rury Mashuri - General Manager

Dear Sean, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Wilma, Thankyou for choosing ibis bandung Pasteur , during your trip in Bandung city,We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Tadashi, Thankyou for choosing ibis bandung Pasteur , during your trip in Bandung city,We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear TimulWe very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Yunita, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Ervita, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive a feedback to improve our services and product quality. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fika Koyong General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Our Loyalty Customer Thankour for rating our hotel

Dear Nechválím Thank you for your complete review on your last stay experience, first of all, please take this gratitude for an apology of embarrassing and frustrating experience related our services and food not as your expectation . I took an immediate action to them team, this not supposed to be happen, unfortunately it happen with you. I will ensure this same accident might not happen again in the future. Thank you for let us know this issue, and I appreciate that. Thankyou For your LOYALTY Sincerely yours, Fika Koyong General Manager

Dear Hiro Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read your feedback for better improvement, following the eg during the breakfast time , we were open any type of request, yes we're agreed that it was not explained clearly in how to order the egg,we did some improvement by add more information on table to ensure all of guest received the information, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG General Manager

Dear Guest We very much appreciate your comments regarding your stay at our hotel. your feedback following our food product, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG

Dear Our Valuable Guest, We very much appreciate your comments regarding your stay at our hotel. We are delighted to read that you had an excellent enjoy your stay with out hotel, your feedback is very important to improve our quality service & product Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards Fika KOYONG

Dear Guest Thank you again for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager

Dear Guest Thank you for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager

Dear Conny Thank you again for sharing your experience with our hotel. We're happy that our hotel's location fill as your as expectation, We wish to see and welcoming you again Fika Koyong General Manager

Dear Guest Thank you again for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality especially our breakfast. Sincerely, Fika Koyong General Manager

ご意見ありがとうございます、私たちはそれを感謝しています。

Thank you for your feedback, we are appreciate that. We wish to see and welcoming you again. Sincerely yours, Rury

Dear Valuable Guest, Thank you for your feedback, we were happy to served you. Wish you to see and welcoming you back soon. Sincerely yours, Rury Mashuri-General Manager

Dear Valuable Guest, Thank you for staying at our hotel, your nice review is very much appreciated. We wish to see and welcoming you again. Sincerely yours, Rury Mashuri-General Manager

Thank you for your nice comment, we wish to see and welcoming you back again soon.

Thank you for your comment, very much appreciated. We do hope to see and welcoming you again soon. Sincerely yours, Rury Mashuri - General Manager

Thank you for choosing our hotel for your stay in Bandung, your comment is very much appreciated. We wish to welcoming you again soon. Sincerely yours, Rury Mashuri - General Manager

Dear Valuable Guest, Thank you for your rating. We will be more appreciate if you are able to provide detail information causing you were scoring our hotel services with unhappy mode, here we always commit to give memorable experience in every way, therefore we are ready 24/7 to make your stay comfort. We wish to see you again in the future with more enjoyable experience. Sincerely yours, Rury Mashuri - General Manager

Dear Guest Thank you again for sharing your experience with our hotel. your feedback is very important to improve in overall product & service quality, Sincerely, Fika Koyong General Manager

Thank you for your rate.

Dear Valuable Guest, Thank you for your feedback, we do apology on unpleasant experience might come during your stay. We are concern to our improvement. Sincerely yours, Rury Mashuri - General Manager

Dear Valuable Guest, Thank you for your reviews, we are glad to served you. Regarding the cooking smoke, it should not happen since we have an appropriate exhaust system in our kitchen and dining area, however human factor was failed to control. I have briefed my team accordingly to avoid in the future occurrence. Thank you for letting us know about this issue. We are expecting to welcoming you again. Sincerely yours, Rury Mashuri - General Manager

バンドンでのご旅行中に宿泊施設のために当ホテルをご選択いただきありがとうございます。 私たちはあなたが滞在を楽しんでいたことを知ってうれしいです。 私たちはホテルにあなたを迎え入れることを期待しています。 じゃあまたね。 宜しくお願いします、 Rury Mashuri - ゼネラルマネージャー

Dear Vladislav, Thank you for rating our hotel, I am glad that you were enjoyed your stay in our hotel. We wish to welcoming you again when you revisit this city. Sincerely yours, Rury Mashuri - General Manager

親愛なる貴重なゲスト、 当ホテルをあなたの宿泊施設としてご利用いただきありがとうございます。 私はあなたが私たちのホテルであなたの滞在を楽しんでいたことを非常に満足しています。 まもなくもう一度あなたを歓迎したいと思います。 敬具、 Rury Mashuri - ゼネラルマネージャー

Dear Emilia, Please accept my apology on your unpleasant experience during your stay in our hotel. This has been took an immediate and serious action to be fixed. We have done re-brief the teams to avoid same occurrence in the future. Therefore we really need a good communication among hotel staff and guest related with guest preference until the day of arrival, hope it will be recovered. Thanks for your feedback, and we are expecting to welcoming you again with new experiences. Sincerely yours, Rury Mashuri - General Manager

Dear Bayu, Thank you for staying with us. Your concern has being addressed to the owning company, indeed it is such a very interesting for us to have it. We are expecting to see you again soonest. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for choosing our hotel as your preference, your positive feedback is very much appreciated. Apology on minor issue regarding the noise, we try the best to make our guest experience is memorable in all the way. We are expecting to see you again. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your comment, I am glad that you were enjoyed your visit to Bandung especially on your business trip. Thanks again for staying with us, we are expecting to welcoming you again in the future. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your lovely comments, I am glad that you were enjoyed your stay in our hotel. We wish to welcoming you again in your next visit to Bandung. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your comments, pretty much helpful. My apology on some areas you felt little bit uncomfortable, I have noted and I did re-briefed my team leader to improve the quality of our services. I wish to see you again in the future, you will always be our guest. Sincerely yours, Rury Mashuri - General Manager

Dear Valued Guest, Thank you for your feedback, very much appreciated. We will immediately take an action to fix necessary points. Regarding the toothbrush, please let us explain that we are committed to saving planet earth campaign where we make some items (non-recycle able items) especially made from plastic, we do not set up in the rooms, however we still provide them on request only, to help this earth to reduce plastic waste. We hope to see you again soon. Sincerely yours, Rury Mashuri General Manager

Tamu yang terhormat, Terima kasih atas komentar Anda, kami sangat senang Anda menikmati masa tinggal Anda di hotel kami. Kami berharap untuk menunggu kembali kunjungan Anda ke hotel kami jika berlibur di kota Bandung. Salam, Rury - General Manager

Dear Valued Guest, Thank you for taking your times on reviewing our hotel and services. I am glad that you liked our cleanliness and the food as well, I will share your positive feedback to the team, I am sure that this will be the good encouragement for the team's member. Thanks again and we're expecting to welcoming you again. Sincerely, Rury - General Manager

Tamu yang terhormat, Terima kasih atas komentar Anda, kami sangat senang Anda menikmati masa tinggal Anda di hotel kami. Kami tunggu kunjungan Anda berikutnya. Salam, Rury - General Manager

Ibu Ailing yang terhormat, Terima kasih sudah memilih hotel kami untuk sarana akomodasi Anda selama di kota Bandung. Kami senang sudah menjadi bagian dari pengalaman Anda yang mengesankan, semoga kunjungan Anda selanjutnya akan lebih menyenangkan lagi dari yang sebelumnya. Salam, Rury - General Manager

Dear Fx, Thank you for taking your time to review our hotel, it such an honor to receive your positive feedback, I will let my team know that you are one of our lovely guest. We are expecting you again here someday. Sincerely, Rury - General Manager

Dear Sha, Thank you very much for your lovely review, I'm glad to welcoming you back here in our hotel. We are commit to maintain our services for our customers to give such memorable experience in our way. Hope to see you again in another stay experience. Sincerely yours, Rury Mashuri - General Manager