Exterieur

Beoordelingen van Holiday Inn Express Bangkok Sukhumvit 11, an IHG Hotel

4 out of 5
Holiday Inn Express Bangkok Sukhumvit 11, an IHG Hotel
30 Sukhumvit Soi 11, Klongtoey-Nua, Wattana, Bangkok, Bangkok

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 301 van 775 beoordelingen" "
Gastenscore: 8 - Goed. 335 van 775 beoordelingen" "
Gastenscore: 6 - Redelijk. 91 van 775 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 775 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 775 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First time in Bangkok
Locatie is heel goed. Alles is op loopafstand. Restaurants, cafés, massages, shopping, nightclubs. Personeel vriendelijk. Kamers netjes.
2 nachten verbleven in augustus 2018
Reactie van Management Team op 11 aug 2018
Dear Value Guest, Thank you for your review, looking forward to welcome back to our hotel :) Best Regards,

8/10 – Goed

hugo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Degelijk hotel met pover ontbijt
Ben reeds 8 of 9 maal in dit hotel geweest. Ik moet vroeg uitchecken gezien vroege vlucht naar Maleisië. Om 6 uur zou het ontbijt starten, ik was op tijd en om 6:02 uur moeten vragen wanneer ze zouden openen. Dan deed een bediende de zaak open maar bv het koffie machine moet nog 10 minuten opwarmen voor gebruik, gevolgd dus geen koffie die morgen. Al het eten was nog niet aangevuld, aanvulling nog volop bezig. Eerlijk de keuze van de gerechten zijn of waren nu ook niet bepaald op de norm van dit type van hotel, geen kaas, geen hesp, enkel scramble ei, enz.... vooral gericht op Aziatisch eten. Kamer, service en dergelijk zijn zeer goed maar ontbijt geef ik maar een 2 op 10.
1 nacht verbleven in december 2017

10/10 – Uitstekend

hugo, boom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer degelijk hotel
een zeer degelijk te waarderen hotel receptie is zeer vriendelijk kamer ruim en degelijk ingedeeld zeer degelijke douche lekker tweepersoonsbed goede wifi ontbijt is lekker maar een soepje ontbreekt op het menu de bedieningsknoppen van de lift zijn onleesbaar, een zwembad zou een dikke plus zijn

10/10 – Uitstekend

frank, vlodrop

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
uitstekend
nice new and clean hotel,great staff,good beds very comforteble soft pillows visitor friendly,silence at night,breakfast ok good wifi only minus point was the smel of the carpet because of airco. I would return to this hotel next time.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my go-to hotel in Bangkok. Right in the middle of the tourist belt, perfect location for access to tons of restaurants and entertainment venues. Easy access to all modes of public transportation including the subway and MRT, and close to Terminal 21 mall.
1 nacht verbleven in april 2024
Reactie van Nathew - Nathakarn Kalaphan op 2 mei 2024
Dear Michael,Thank you for the 5 star review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

8/10 – Goed

Rodrigo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good location
3 nachten verbleven in april 2024
Reactie van Nathew - Nathakarn Kalaphan op 2 mei 2024
Dear Rodrigo, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that you found the location to be great. We appreciate your feedback and look forward to welcoming you back on your next visit.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Darryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was really helpful and nice
1 nacht verbleven in februari 2024
Reactie van Lita op 4 apr 2024
Dear Darryl ,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards,Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Sam Wing Yin

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lita op 4 apr 2024
Dear Sam Wing Yin, Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We, thank you once again for choosing Holiday Inn Express

10/10 – Uitstekend

Donald

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and very responsive when l there was an issue with the room.
7 nachten verbleven in maart 2024
Reactie van Nathakarn Kalaphan op 9 mrt 2024
Dear Mr. Donald,Thank you very much for taking your valuable time writing this comment to share your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. I am glad that you have satisfaction with us and thank you for your compliments toward my team. They are motivated by providing excellent service and they will be as happy as I am reading your comment.Providing a positive and memorable experience for our guests is our top priority. Thus, we are delighted that we could contribute to your satisfaction.We appreciate your feedback and look forward to welcoming you back on your next visit.Sincerely,Nathew - Nathakarn Kalaphan Guest Service Leader

6/10 – Redelijk

STEPHEN

Positief: Netheid, personeel en service en voorzieningen
The only complaint I have is the shower was only warm at the best I asked 4 times and they said they had maintenance look at it and that’s how it was. Last time I remember the shower was hotter
2 nachten verbleven in maart 2024
Reactie van Nathew - Nathakarn Kalaphan op 6 mrt 2024
Dear Mr.Stephen,Thank you for your feedback on your recent stay with us.We're truly sorry for the situation with a shower room that you faced during your stays, and we understand how disappointing these experiences have been for you. Please be assured that we will address these concerns to ensure that they do not occur in the future. Your feedback is valuable, and we are committed to making improvements based on your comments. Kind regards, Nathew - Nathakarn Kalaphan Guest Service Leader

8/10 – Goed

ROGER

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
1 nacht verbleven in maart 2024
Reactie van Nathew - Nathakarn Kalaphan op 6 mrt 2024
Dear Roger Thank you for the 4 star review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel lives up to the standards of the IHG brand.
2 nachten verbleven in februari 2024
Reactie van Nathakarn Kalaphan op 2 mrt 2024
Dear Mr. Donald,Thank you for the 5 star review.I am glad that you have satisfaction with us and thank you for your compliments toward my team. They are motivated by providing excellent service and they will be as happy as I am reading your comment. We looking forward to welcoming you back in the near future. Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

4/10 – Matig

KYEONGNAM

Reisde met een groep, Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen
시끄럽고 에메니티는 달랑 치솔뿐, 룸청소는 요청해야 해주고 조식은 꽝 이고 커피숍은 좁고~시끄럽고 ~
3 nachten verbleven in februari 2024
Reactie van Nathakarn Kalaphan op 1 mrt 2024
Dear Mr .Kyeongnam,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11.On behalf of my team, I'm truly sorry for the situation you faced during your stays, and I understand how disappointing these experiences have been for you. Please be assured that we will address these concerns to ensure that they do not occur in the future. Thus, your feedback is valuable, I have passed on your comments to the respective teams as feedback is extremely important to us and it will be used to make changes. Again, thank you for sharing your comments.Sincerely,Nathew - Nathakarn Kalaphan Guest Service Leader

10/10 – Uitstekend

Leng, Silver Spring

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place but it is a little busy street We love it
3 nachten verbleven in februari 2024
Reactie van Lita op 17 feb 2024
Dear Leng, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Chalita WangkhahardGuest Service Leader

8/10 – Goed

LINDA

5 nachten verbleven in januari 2024
Reactie van Nathew - Nathakarn Kalaphan op 31 jan 2024
Dear Linda,Thank you for your feedback on your recent stay with us.I am glad that you have satisfaction with us.Providing a positive and memorable experience for our guests is our top priority. Thus, we are delighted that we could contribute to your satisfaction.We appreciate your feedback and look forward to welcoming you back on your next visit.Kind regards, Nathew - Nathakarn Kalaphan Guest Service Leader

6/10 – Redelijk

TSUKASA

2 nachten verbleven in januari 2024
Reactie van Nutchaiyut Wanjindamanee op 30 jan 2024
Dear Tsukasa,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

6/10 – Redelijk

Zay

Reisde met een groep
Positief: Personeel en service, voorzieningen
The hotel is average. The staffs are friendly and helpful. The bed sheet and cover sheet needed to be cleaned properly. Otherwise, it is a good hotel with good price.
3 nachten verbleven in januari 2024
Reactie van Lita op 27 jan 2024
Dear Zay, Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We, thank you once again for choosing Holiday Inn Express, Sincerely, Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
4 nachten verbleven in januari 2024
Reactie van Nutchaiyut Wanjindamanee op 15 jan 2024
Dear Raymond,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

8/10 – Goed

Patrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perhaps slightly overpriced
3 nachten verbleven in januari 2024
Reactie van Nathew - Nathakarn Kalaphan op 12 jan 2024
Dear PatrickThank you for the 4 star review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Comfortable, but a little minimalist for the price point.
3 nachten verbleven in januari 2024
Reactie van Nathew - Nathakarn Kalaphan op 12 jan 2024
Dear Robert,Thank you for posting a review of Holiday Inn Express Bangkok Sukhumvit 11.We are so pleased that you enjoyed your stay and found our prices reasonable. We look forward to welcoming you back when your travels bring you back to Bangkok.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Paul, Venura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Apinya Sawasdee op 10 jan 2024
Dear Paul, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 – Redelijk

Rainer

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Functional; very basic hotel with nice; friendly and helpful staff in good location, yet old; in dire need of refurbishment
4 nachten verbleven in december 2023
Reactie van Apinya Sawasdee op 10 jan 2024
Dear Rainer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Uitstekend

Mathieu, Calgary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 25 jan 2024
Dear Mathieu,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

Youa

1 nacht verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 2 jan 2024
Dear Youa,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

8/10 – Goed

Pang

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
交通方便,但早餐選擇款式不多
2 nachten verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 2 jan 2024
Dear Pang,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

6/10 – Redelijk

John

8 nachten verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 21 dec 2023
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

Jarvis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Nathakarn Kalaphan op 15 dec 2023
Dear Jarvis Thank you for the 5 star review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

4/10 – Matig

Kamel

1 nacht verbleven in december 2023
Reactie van Nathakarn Kalaphan op 15 dec 2023
Dear Mr. Kamel, Thank you very much to rate our hotel, I am sorry to learn that you reservation was below expectations, With regards this booking is a no show and guest doesn't show up then the hotel don't charge any cancellation or no show charge.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Maria de los Angeles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Natthew op 13 dec 2023
Dear Maria de los AngelesThank you for the 10 out of 10 review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.

10/10 – Uitstekend

VICTOR

10 nachten verbleven in december 2023
Reactie van Nathakarn Kalaphan op 13 dec 2023
Dear Victor,Thank you for the superb review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNathew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this hotel. clean and just all around comfy. the staff are amazing. I have nothing bad to report
1 nacht verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 12 dec 2023
Dear Christopher,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on our I love this hotel. clean and just all around comfy, the staff are amazing and the service delivered by our team members. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

christopher

1 nacht verbleven in december 2023
Reactie van Nutchaiyut Wanjindamanee op 2 jan 2024
Dear Christopher,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

Darwin

Positief: Netheid, personeel en service
Overall hotel location for meeting our requirements was excellent, hotel breakfast was beyond my expectations and was excellent, with the multiple daily changes. The staff was very efficient, polite and accommodating. The only issue was the shower, unable to contain the water from soaking the entire outside floor. I would return for another experience, it was overall enjoyable.
3 nachten verbleven in november 2023
Reactie van Nutchaiyut Wanjindamanee op 6 dec 2023
Dear Darwin,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on our Overall hotel location for meeting our requirements was excellent, hotel breakfast was beyond my expectations and was excellent, with the multiple daily changes. The staff was very efficient, polite and accommodating and the service delivered by our team members. Your comment on in toilet has been noted which the hotel will reveiw one again.Again, thank you for choosing Holiday Inn Express and we hope to welcome you back here in a near future. Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

ernest

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was great and staff was great
8 nachten verbleven in november 2023
Reactie van Lita op 29 nov 2023
Dear ernest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Yoshihiro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅へのアクセスが良い。 夜はホテルの周りがうるさいが、ホテル内は静か。またコンビニも近い。
1 nacht verbleven in november 2023
Reactie van Lita op 29 nov 2023
Dear Yoshihiro , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cleaning staff was amazing. They came in every day and made my room like it was brand new and all stocked!
2 nachten verbleven in november 2023
Reactie van Lita op 29 nov 2023
Dear Thomas , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Chalita WangkhahardGuest Service Leader

8/10 – Goed

Allen Bruce Griffin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too noisy
9 nachten verbleven in november 2023
Reactie van Nutchaiyut Wanjindamanee op 28 nov 2023
Dear Allen Bruce Griffin,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

4/10 – Matig

janelly

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
The location was great and staff was very sweet but the mugs had candle wax in them and there were toe nail clippings on the chair. Because of that, unfortunately I would not recommend.
3 nachten verbleven in november 2023
Reactie van Nutchaiyut Wanjindamanee op 21 nov 2023
Dear Janelly,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on our The location was great and staff was very sweet and the service delivered by our team members. Your comment has been noted which the hotel will send department concern to ensure this will not happen again in the furture.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

8/10 – Goed

Ben

Zakenreiziger
Positief: Personeel en service
Staff were very helpful and attentive!
2 nachten verbleven in november 2023
Reactie van Nathakarn Kalaphan op 9 nov 2023
Dear BenThank you for the 4 star review.So pleased to read that we met your expectations and hopefully on your next visit we will be able to exceed them.Wishing you a good weekend.Kind regardsNatthew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Friendly staff. The room was quiet.
2 nachten verbleven in november 2023
Reactie van Nutchaiyut Wanjindamanee op 9 nov 2023
Dear Alan,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on our The Friendly staff. The room was quiet and the service delivered by our team members. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

6/10 – Redelijk

Ben

Zakenreiziger
Positief: Personeel en service
Location is deep in the heart of Soi 11. So you get background noise from restaurants and bars if you have room exposed to street side of hotel. It's a trade off between price and location.
1 nacht verbleven in november 2023
Reactie van Nathakarn Kalaphan op 3 nov 2023
Dear Mr. Ben, Thank you very much for your kind feedback and score rating online. Sincerely,Natthew - Nathakarn KalaphanGuest Service Leader

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff remembered me from previous stays. Always wonderful and welcoming. Best central location in the tourist belt of Bangkok with many diverse food choices nearby. Housekeeping was always efficient and paid attention to detail.
2 nachten verbleven in oktober 2023
Reactie van Nutchaiyut Wanjindamanee op 31 okt 2023
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on ourStaff remembered me from previous stays. Always wonderful and welcoming. Best central location in the tourist belt of Bangkok with many diverse food choices nearby. Housekeeping was always efficient and paid attention to detail and the service delivered by our team members. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

Gary Keith

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient with close proximity to my hospital. All amenities are nearby
7 nachten verbleven in oktober 2023
Reactie van Nutchaiyut Wanjindamanee op 26 okt 2023
Dear Gary Keith,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are thrilled to read that you have had a good stay and many thanks for the kind words on our Very convenient with close proximity to my hospital. All amenities are nearby and the service delivered by our team members. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

10/10 – Uitstekend

Tadao

3 nachten verbleven in oktober 2023
Reactie van Chalita op 23 okt 2023
Dear Tadao , Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We, thank you once again for choosing Holiday Inn Express.Sincerely, Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Hoang

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay
2 nachten verbleven in oktober 2023
Reactie van Lita op 14 okt 2023
Dear Hoang, Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We, thank you once again for choosing Holiday Inn Express.Sincerely, Chalita WangkhahardGuest Service Leader

8/10 – Goed

Peng Peng

Reisde met een groep
Positief: Netheid, personeel en service
Gd Service
2 nachten verbleven in oktober 2023
Reactie van Lita op 14 okt 2023
Dear Peng Peng, Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We, thank you once again for choosing Holiday Inn Express. Sincerely, Chalita WangkhahardGuest Service Leader

10/10 – Uitstekend

Somporn

1 nacht verbleven in oktober 2023
Reactie van Nutchaiyut Wanjindamanee op 13 okt 2023
Dear Somporn,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager

8/10 – Goed

Colin

4 nachten verbleven in september 2023
Reactie van Chalita op 12 sep 2023
Dear Colin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 – Matig

Heysaraj

Negatief: Staat van de accommodatie en faciliteiten
The internet is erratic and unreliable. The hotel does not inspect the rooms to see if everything is OK. The hotel waits for the customer to find a problem and to report it. The repairs which the room may need can be time-consuming and bother the guest when he is in the room.
2 nachten verbleven in september 2023
Reactie van Natthew op 11 sep 2023
Dear Mr. Heysaraj,Thank you for the review and feedback of the Holiday Inn Express Bangkok Sukhumvit.We are sorry to read you have not enjoyed your stay with ourselves and should you have any further comments or feedback we would be delighted to hear this. Only then can we improve ourselves with your feedback.Sincerely,Natthew - Nathakarn KalaphanDuty Manager

10/10 – Uitstekend

Galya

2 nachten verbleven in september 2023
Reactie van Nutchaiyut Wanjindamanee op 9 sep 2023
Dear Galya, Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SUKHUMVIT 11. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, Sincerely, Nutchaiyut Wanjindamanee Mr. Operation Manager