Exterieur

Beoordelingen van Mercure Bangkok Makkasan

4 out of 5
Mercure Bangkok Makkasan
1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi, Bangkok

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 279 van 672 beoordelingen" "
Gastenscore: 8 - Goed. 279 van 672 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 672 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 672 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 672 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Viresh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Management Team op 13 sep 2023
Thank you for your positive review of Mercure Bangkok Makkasan. We appreciate your kind words and are delighted to hear about your enjoyable stay with us. We look forward to the pleasure of welcoming you back in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Heel handig dicht bij treinstation makkasan naar de AirPort
1 nacht verbleven in november 2018
Reactie van Vinth Soonthararak op 13 nov 2018
Dear Guest, Thank you very much for your staying at Mercure Bangkok Makkasan. Your feedback is always valuable for us four our improvement and encouragement, We are looking forward to welcome you again. Have a good day. The Management Team

8/10 – Goed

lisa, almere

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel
Super leuk hotel lekker ontbijt. Inchecken was erg soepel gegaan. Personeel is erg vriendelijk en kunnen goed Engels spreken
2 nachten verbleven in maart 2018
Reactie van Mourad Brahmi op 8 mrt 2018
Dear lisa , Greetings from Mercure Bangkok Makkasan! May I begin by thanking you for your taking the time to share your review concerning your recent stay with us. Your valuable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort to our guests. We hope to welcome you back again in the near future. Kind Regards, Mourad BRAHMI General Manager

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel net en luxe hotel, goede afsluiter vakantie!
Erg mooi en net hotel. Goed om je vakantie naar Thailand in af te sluiten. Dicht bij de Airportlink (waar het hotel je gratis naartoe brengt, zodat je niet met de koffer hoeft te slepen), waarna je binnen 20 minuten op het vliegveld bent. Nette en ruime kamer, goede gratis koffie op de kamer, lekker bed en als je een executive kamer boekt, heb je ook grote kans op een uitzicht van de 22e verdieping of hoger. Ontbijt is overigens ook erg goed!
1 nacht verbleven in juli 2017
Dear Vincent, Greetings from Mercure Bangkok Makkasan! I am very happy to know that your stay with us was so good. It is also nice to read that you appreciated our breakfast at The Station restaurant as well as our location nearby all transportation. Thank you once again for your wonderful review, we hope to welcome you back in a near future. Kind regards, Mourad BRAHMI, General Manager

10/10 – Uitstekend

Yasuhiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
なし
3 nachten verbleven in maart 2024
Reactie van The Management Team op 3 apr 2024
Dear Valued Guest,Thank you for choosing to stay with us at Mercure Bangkok Makkasan. Your feedback is invaluable as it helps us continually improve and serves as encouragement.We look forward to the pleasure of welcoming you back. Have a wonderful day.

8/10 – Goed

DARYL

Positief: Netheid, staat van de accommodatie en faciliteiten
Long check-in and checkout time even tho I was the only one, hard walking to metro or bars as no sidewalk and busy traffic,but only 15 minute walk from Makkasan station, small pool area, not a lot of toiletries. For the price point a lot better hotels nearby
1 nacht verbleven in maart 2024
Reactie van The Management Team op 3 apr 2024
Dear Valued Guest,Thank you for choosing to stay with us at Mercure Bangkok Makkasan. Your feedback is invaluable as it helps us continually improve and serves as encouragement.We look forward to the pleasure of welcoming you back. Have a wonderful day.

8/10 – Goed

Kwong wai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in maart 2024
Reactie van The Management Team op 3 apr 2024
Dear Valued Guest,Thank you for choosing to stay with us at Mercure Bangkok Makkasan. Your feedback is invaluable as it helps us continually improve and serves as encouragement.We look forward to the pleasure of welcoming you back. Have a wonderful day.

6/10 – Redelijk

Yuta

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ホテル自体は清潔で問題なかった。快適であった。 ただロケーションは難点。 地図で見ると駅から近いが、荷物を持って歩くのは歩道等が整備されておらず危険。車はガンガン高速でクラクションを鳴らしてくる。また近隣が大渋滞しており、2キロさきにいくにも、タクシーを呼んでも20分乗って30分と、交通の便が悪すぎた。飲み物を買うにも、コンビニまで歩いて10分ほどかかるが、これも危険な道を歩くことになりなかなか辛かった。
4 nachten verbleven in februari 2024
Reactie van The Management Team op 4 mrt 2024
尊敬なるお客様へ、メルキュール バンコク マッカサンにご宿泊いただき、誠にありがとうございます。お部屋とサービスがご満足いただけたとのお言葉、嬉しく存じます。当ホテルの立地が最適でないことを理解しており、そのためメトロへの無料シャトルサービスをご提供しております。ただし、ご意見は常に改善と励みにつながります。またのご利用を心よりお待ちしております。良い一日をお過ごしください。マネジメント チームより

8/10 – Goed

Dominique

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel charmant et agréable, la piscine vaut un arrêt pour se détendre, le seul hic est la qualité du petit déjeuner vu le prix demandé de 450 bahts par personne.
1 nacht verbleven in februari 2024
Reactie van The Management Team" op 19 feb 2024
"Dear Valued Guest,Thank you for choosing Mercure Bangkok Makkasan for your stay. Your feedback is invaluable for our continuous improvement and serves as a source of encouragement.We sincerely apologize for any inconvenience you may have experienced during your stay. Your concerns are taken seriously, and we assure you that they will be promptly addressed to enhance the overall experience for all our guests.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an improved stay.Best regards,The Management Team"

10/10 – Uitstekend

Jørn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lækkert Hotel
Lækkert Hotel i stille område En skam at schutter bussen ikke kørte længere ind mod “centrum”
3 nachten verbleven in januari 2024
Reactie van The Management Team" op 19 feb 2024
"Dear Valued Guest,Thank you for choosing Mercure Bangkok Makkasan for your stay. Your feedback is invaluable for our continuous improvement and serves as a source of encouragement.We sincerely apologize for any inconvenience you may have experienced during your stay. Your concerns are taken seriously, and we assure you that they will be promptly addressed to enhance the overall experience for all our guests.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an improved stay.Best regards,The Management Team"

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was very nice and good price, however needed to get taxi to go elsewhere
2 nachten verbleven in januari 2024
Reactie van The Management Team" op 19 feb 2024
"Dear Valued Guest,Thank you for choosing Mercure Bangkok Makkasan.We appreciate your positive feedback. While we understand that the location is an external factor beyond our control, we are committed to providing solutions. To enhance your convenience, we now offer complimentary shuttle services to the MRT Subway every hour, which you can request at the reception. This service facilitates easy access to all parts of the capital.Thank you for your understanding, and we eagerly anticipate the opportunity to welcome you back for another memorable stay.Best Regards,The Management Team"

6/10 – Redelijk

Ramim

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for 2 weeks. Not a great place to stay if unless you use cab or scooter to go from here. Most of the staff were just hanging around. Most said “Hi” in Thai but not 2 key staff had a smile on their faces. Good for short stay but not for long term…
14 nachten verbleven in december 2023
Reactie van The Management Team" op 19 feb 2024
"Dear Valued Guest,Thank you for choosing Mercure Bangkok Makkasan for your stay. Your feedback is invaluable for our continuous improvement and serves as a source of encouragement.We sincerely apologize for any inconvenience you may have experienced during your stay. Your concerns are taken seriously, and we assure you that they will be promptly addressed to enhance the overall experience for all our guests.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an improved stay.Best regards,The Management Team"

10/10 – Uitstekend

Raissa, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van The Management Team" op 19 feb 2024
"Dear Valued Guest,Thank you for choosing to stay with us at Mercure Bangkok Makkasan. Your feedback is invaluable as it helps us continually improve and serves as encouragement.We look forward to the pleasure of welcoming you back. Have a wonderful day.Best regards,The Management Team"

10/10 – Uitstekend

Young

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brand new hotel near airport train.
Quick one night stay. Great location as near airport train and hotel has shuttle to train station. Brand new hotel, so hard to find even my uber driver missed entrance twice. Furniture is all new.
1 nacht verbleven in december 2023

6/10 – Redelijk

Jasmina

Reisde met partner
Positief: Personeel en service, voorzieningen
In der Nähe befindet sich die Station Makkasan für den Airport Rail Link, leider ist dieser von dem Hotel schlecht zu erreichen. Ist gibt keinen Bürgersteig, man muss an einer vielbefahrenen Straße zum Hotel laufen und vorher noch an einer Straße die leider überhaupt nicht schön ist und über befahrene Bahngleise führt. Es gibt wohl ein Shuttle vom Hotel, aber das fährt nur alle zwei Stunden und auch erst ab 8 Uhr lt den Plan, den wir in der Lobby gesehen hatten.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Mark

Outstanding
I tried to walk from the station to the hotel. Even though it was only about 300m the small wall, train track and road made it difficult. Fortunately the hotel porter spotted me and gave assistance.
2 nachten verbleven in november 2023

8/10 – Goed

Ye

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
交通不太方便
從機場快線Makkasan車站到飯店的指示不清楚。走路距離有點遠,而且要穿越鐵軌。飯店接駁車要到捷運三號出口聯絡飯店來接。
5 nachten verbleven in oktober 2023

8/10 – Goed

Sue

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good proximity to the MRT and Airport Link
We liked the proximity to the Petchaberri MRT Station and Airport link. The Tuk-Tuk shuttle is nice because it takes you right to the MRT station. The only complaint we had was that the people at the reception desk did not make it clear to us that the money we were paying for the breakfast buffet was just for one day and not for the whole time we were there, so we ended up having to pay more for the buffet than was expected.
4 nachten verbleven in oktober 2023
Reactie van The Management Team op 1 nov 2023
Thank you for your positive review of Mercure Bangkok Makkasan. We appreciate your kind words and are delighted to hear about your enjoyable stay with us. We look forward to the pleasure of welcoming you back in the future.

10/10 – Uitstekend

oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van The Management Team op 19 okt 2023
Thank you for your amazing review! We're thrilled you had a fantastic experience at our hotel. Our team is dedicated to providing top-notch service and ensuring your comfort. We appreciate your kind words and recommendation. We can't wait to welcome you back on your next visit to Bangkok!

10/10 – Uitstekend

Jian Zhi Abel

2 nachten verbleven in oktober 2023
Reactie van The Management Team op 1 nov 2023
Thank you for choosing our hotel, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another wonderful stay in the future.

10/10 – Uitstekend

Rebekah Wing Hang

1 nacht verbleven in september 2023
Reactie van The Management Team op 21 sep 2023
Thank you for your review.

10/10 – Uitstekend

Carol, Midvale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this hotel so much! The room was very comfortable, and the staff was very attentive to all my needs. The breakfast had such a variety of food. The all day dining was nice after being out in hectic Bangkok city. The property was close to the train station, and they had an hourly schedule to take you to the train station. They also would pick you up at the train station. I felt they were sincerely concerned for my every need.
7 nachten verbleven in augustus 2023
Reactie van The Management Team op 13 sep 2023
Thank you for your positive review of Mercure Bangkok Makkasan. We appreciate your kind words and are delighted to hear about your enjoyable stay with us. We look forward to the pleasure of welcoming you back in the future.

8/10 – Goed

Kwong wai

Positief: Personeel en service
9 nachten verbleven in augustus 2023
Reactie van The Management Team op 5 sep 2023
Thanks a million for the awesome review! We're thrilled that you had a fantastic time at Mercure Bangkok Makkasan. Your feedback about your experience means the world to us, and we can't wait to have you back for more good times. Cheers to more unforgettable moments!

4/10 – Matig

Chi wai

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really disappointed!! The housekeeping is poor!! No toilet paper and the refrigerator was left with a bag of potato chips which was opened (left by the previous customer) when we first entered the room. No housekeeping was given on the 2nd day (with no change of the bedding sheet and folding of quilt as well as the rubbish bin wasn’t been cleared). When we called to the front desk, the manager didn’t offer us to change to another room. Instead, he said he would ask the housekeeping staff to come and have a look, and then to report to him first in order to decide the next step! Also, tge road from MRT to the hotel is terrible because it is not a proper road for pedestrians, it is a traffic road with the sewage alongside. It is completely dangerous and disgusting to walk along this all the way. Won’t consider to stay in this hotel again.
3 nachten verbleven in augustus 2023
Reactie van The Management Team op 25 aug 2023
We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback regarding the housekeeping and room condition is truly concerning, and we apologize for not meeting your expectations in this regard. This certainly doesn't align with the level of service we aim to provide to our guests.We also understand your concerns about the road from the MRT to the hotel. Your safety and comfort are important to us, and we appreciate your input on this matter.We're sorry for any frustration caused by the manager's response. Rest assured that we take guest feedback seriously and will address these issues with the relevant departments to improve our service and avoid such situations in the future.We apologize for not meeting your expectations on this occasion. If you decide to give us another chance in the future, we will work hard to provide you with the experience you deserve. Thank you for sharing your feedback with us.

10/10 – Uitstekend

BRENDA

Reisde met partner
The last night concierge staff(8 july around 9:30pm) was very accomodating and helpful.👍👏
2 nachten verbleven in juli 2023
Reactie van The Management Team op 13 jul 2023
Thank you for your positive feedback regarding the concierge staff at the hotel. We're delighted to hear that they provided you with excellent service and were accommodating and helpful during your stay, particularly on the evening of July 8th. We will make sure to pass on your kind words to the concierge team as recognition of their outstanding efforts. We appreciate you taking the time to share your experience, and we hope to welcome you back to our hotel in the future.

6/10 – Redelijk

Toru

Zakenreiziger
Positief: Personeel en service
I felt that amenities such as toothbrushes, razors, and shampoos were not sufficient.
1 nacht verbleven in juni 2023
Reactie van The Management Team op 5 jul 2023
We apologize if you found the amenities provided in the hotel to be insufficient. We strive to provide a comfortable and convenient stay for our guests, and we appreciate your feedback regarding the availability of toothbrushes, razors, and shampoos.Please note that hotel amenities, basic toiletries such as toothbrushes, razors, and shampoos can be provided upon request at the front desk. If you require any additional amenities during your stay, our staff will be happy to assist you.Your feedback is important to us, and we will take it into consideration as we continually strive to improve our services and meet the expectations of our guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.If you have any further concerns or requests, please don't hesitate to contact our front desk staff who will be more than happy to assist you.

10/10 – Uitstekend

hiroyuki

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
帰国に利用したのですが、マッカサン駅近くでエアポートに行くのに25分程で着けたので良かった。
1 nacht verbleven in juni 2023
Reactie van The Management Team op 3 jul 2023
マッカサン駅近くの当ホテルを利用していただき、エアポートへの移動が25分ほどで済んだことをうれしく思います。当ホテルは便利な立地を提供し、ゲストの快適な旅行をサポートすることを目指しています。エアポートへのアクセスがスムーズだったとのこと、大変うれしく思います。今後もお客様のご満足を追求し、さらなるサービス向上に努めてまいります。またの機会にぜひ当ホテルをご利用いただければ幸いです。お帰りの際は、安全な旅をお祈り申し上げます。どうもありがとうございました。

10/10 – Uitstekend

Hsiaowen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
沒有接駁車到百貨公司
房間的沐浴乳味道不太好,有點像潮濕沒有乾的味道。 飯店有接駁車到車站,但沒有接駁車到百貨喔!我看飯店設施那邊還是說有。 叫車到central word大約80泰銖左右看有沒有塞車,其他都蠻好的
1 nacht verbleven in juni 2023
Reactie van Management Team op 21 jun 2023
非常感謝您分享您的入住體驗。我們很抱歉您對我們的接駁車服務感到失望。我們將進一步檢討和改進我們的信息準確性,以確保未來提供更清晰的指引。關於沐浴乳的味道,我們會與相關團隊討論,並盡快解決這個問題。我們很高興聽到您對飯店的其他方面感到滿意,並對您的稱讚表示衷心的感謝。如果您將來再次光顧,我們希望能夠提供更好的服務,使您的下次入住更加愉快。

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Experience
This was a really lovely hotel in a great area of Bangkok. Close to the Sukhumvit area where there's loads to do, and right near the Makkasan skytrain station so easy reach of the airport. Clean, quiet and very comfy room and amazing service from all the staff. Perfect for a short trip to Bangkok!
1 nacht verbleven in juni 2023
Reactie van Management Team op 21 jun 2023
Thank you for your kind review! We're delighted to hear that you had a lovely stay at our hotel and enjoyed the convenient location. It's great to know that you found the room clean, quiet, and comfortable, and that our staff provided amazing service. We strive to provide a perfect experience for our guests, especially during short trips, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!

10/10 – Uitstekend

Kappei

1 nacht verbleven in mei 2023
Reactie van The Management Team op 31 mei 2023
Thank you for your amazing review! We're thrilled you had a fantastic experience at our hotel. Our team is dedicated to providing top-notch service and ensuring your comfort. We appreciate your kind words and recommendation. We can't wait to welcome you back on your next visit to Bangkok!

10/10 – Uitstekend

Ram

3 nachten verbleven in mei 2023
Reactie van The Management Team op 15 jun 2023
Thank you for choosing our hotel, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another wonderful stay in the future.

10/10 – Uitstekend

Ryo

1 nacht verbleven in mei 2023
Reactie van The Management Team op 12 jun 2023
We appreciate your feedback and hope to welcome you back in the future!

8/10 – Goed

Shumpei

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
受付がバタバタしていて時間がかかりましたが、ホテルは綺麗で気持ちよかったです
1 nacht verbleven in april 2023
Reactie van Management Team op 17 apr 2023
ご滞在中に受付に時間がかかってしまったようですが、ホテル自体は綺麗で快適だったようですね。何か他にサポートが必要でしたらお知らせください。

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice quiet stay near Sky Train
The hotel has recently reopened after covid. This is a nice quiet place to stay in busy Bangkok. Conveniently close to Makkasan Skytrain with airport link and shuttle.
1 nacht verbleven in maart 2023
Reactie van Management Team op 29 mrt 2023
Thank you for sharing your experience at Mercure Bangkok Makkasan. It's great to hear that you found it to be a nice and quiet place to stay in the bustling city of Bangkok. The hotel's location near the Makkasan Skytrain station and airport link, as well as the shuttle service, is certainly a convenient feature for guests. We hope you had a pleasant stay and that you will consider returning in the future.

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal, sehr sauber, gutes Frühstück. Leider etwas abseits von Metro und Skytrain, keine Restaurants in der Nachbarschaft.
3 nachten verbleven in februari 2023
Reactie van Management Team op 29 mrt 2023
Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Ihnen unser Personal und unser Frühstück gefallen haben. Wir arbeiten hart daran, unseren Gästen den bestmöglichen Service zu bieten und eine saubere Umgebung zu gewährleisten.Wir verstehen, dass unsere Lage für manche Gäste etwas abseits von der Metro und dem Skytrain sein kann und dass es keine Restaurants in der unmittelbaren Nachbarschaft gibt. Allerdings bieten wir unseren Gästen einen kostenlosen Shuttleservice zum Bahnhof Makkasan an, von wo aus Sie den Airport Link und andere öffentliche Verkehrsmittel nutzen können. Wir hoffen, dass Sie dies bei Ihrem nächsten Besuch bei uns berücksichtigen werden.

10/10 – Uitstekend

Dilawar khan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed many hotels in Bangkok… but this one was one of the best ! Staff was really kind and cooperative
4 nachten verbleven in januari 2023
Reactie van Management Team op 29 mrt 2023
Thank you for your review! We are glad to hear that you had a great stay with us and that our staff provided you with excellent service. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Mercure Bangkok Makkasan op 23 mrt 2020
Dear Guest, Thank you very much for staying with us at Mercure Bangkok Makkasan. Your feedback is always valuable for our improvement and encouragement. We are looking forward to welcome you again. Have a good day. The Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in februari 2020
Reactie van SK op 18 mrt 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Rooms were spacious and clean, amenities were amazing with a gym and an infinity pool and the service team were always very helpful and friendly. Definitely would recommend this hotel if you’re in Bangkok for a holiday.
3 nachten verbleven in februari 2020
Reactie van SK op 5 mrt 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Basia, Edmonton AB

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location was great and staff was very pleasant, food was tasty and service was on par
1 nacht verbleven in februari 2020
Reactie van SK op 25 feb 2020
Dear Basia, We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in februari 2020
Reactie van SK op 24 feb 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Die Erreichbarkeit war gut, das Personal nett. Allerdings hatten wir eine Bettdecke, die voller Blut war (wurde nach Beanstandung umgehend gewechselt) und sowohl der Boden im Bad als auch die Toilette waren stark verschmutzt.
3 nachten verbleven in december 2019
Reactie van Mercure bangkok makkasan op 20 feb 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/10 – Ontzettend slecht

Anonymous

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always have brown out, never will stay here again. Not worthy to stay.
1 nacht verbleven in december 2019
Reactie van Mercure bangkok makkasan op 20 feb 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 – Uitstekend

BRUNO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bel hotel
3 nachten verbleven in februari 2020
Reactie van SK op 18 feb 2020
Dear BRUNO, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van SK op 17 feb 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

8/10 – Goed

Philippe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel pratique entre aéroport et centre ville
Hôtel très bien situé proche du sky train pour l'aéroport, du métro et du boat taxi pour aller au centre. Très bon petit déjeuner. Juste un bémol pas de chambre de courtoisie possible, surtout quand on a un vol en fin de journée.
2 nachten verbleven in februari 2020
Reactie van Mercure Bangkok Makkasan op 13 feb 2020
Dear Guest, Thank you very much for staying with us at Mercure Bangkok Makkasan. Your feedback is always valuable for our improvement and encouragement. We are looking forward to welcome you again. Have a good day. The Management Team

8/10 – Goed

Oi Ming

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Mercure Bangkok Makkasan op 11 feb 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

6/10 – Redelijk

Peng Cheau Patrick

Zakenreiziger
Positief: Comfort kamer
There is not much things around the hotel. House keeping has no standard. Out of three nights stay, twice no coffee capsules, one time ticket paper not top up. There is no stationary such as note pad provided.
3 nachten verbleven in februari 2020
Reactie van Mercure Bangkok Makkasan op 11 feb 2020
Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 – Goed

YuHsi

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Mercure Bangkok Makkasan op 11 feb 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback. We are looking forward to welcome you again. Have a good day. The Management Team

6/10 – Redelijk

clement

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour correcte
Hôtel propre et calme Service à l’hôtel un peu cher au regard de la prestation (en chambre et au bar notamment). Parfait pour l’aéroport car à Makassan mais Difficile d’accès pour aller dans le reste de Bangkok car besoin d’une navette de l’hôtel. Piscine à l’ombre et froide
5 nachten verbleven in januari 2020
Reactie van SK op 6 feb 2020
Dear clement, Thank you very much for staying with us at Mercure Bangkok Makkasan. Your feedback is always valuable for our improvement and encouragement. We are looking forward to welcome you again. Have a good day. The Management Team