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Beoordelingen van MPM Sport Hotel

5 out of 5
MPM Sport Hotel
Pirin Street, Bansko

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 22 van 46 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 46 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 46 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 46 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 46 beoordelingen" "

9,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cenk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Next to the Gondolla
5 nachten verbleven in februari 2024
Reactie van Kiril Petkov FOM op 22 feb 2024
Thank you very much sir/madam. We hope to see you again in the future so we can amaze you again if possible !

10/10 – Uitstekend

Johnny

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ski weekend with friends
Spent 4 nights at MPM Sport Hotel in February. The hotel has a great location next to the gondola and in the main street with resturants and bars. My room had a balcony with a view to the bottom of the ski road and I did not notice any noice from the outside. Good breakfast and nice spa area. Would defenitly reccomend this hotel to guests visiting Bansko.
4 nachten verbleven in februari 2024
Reactie van Kiril Petkov FOM op 20 feb 2024
Thank you very much for the kind words . We are glad you enjoyed your stay with us and would gladly welcome you again with open arms !

6/10 – Redelijk

Janna

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
waisted potential
when you come as a couple and get only one key for your room, room electricity, ski room, and your request for another key (plastic card) is rejected time after time the hotel is loosing lots of points for me. large but outdated rooms
4 nachten verbleven in maart 2023
Reactie van Iliana op 27 apr 2023
Dear Janna,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sorry to hear that you encountered difficulties with accessing your room and other hotel amenities during your stay, and that our response did not meet your expectations.We understand that providing our guests with a seamless and enjoyable experience is of utmost importance, and we apologize for falling short in this regard. We take your feedback seriously and will review our processes to ensure that we are providing the best possible service to our guests.Regarding the issue with the room key, we understand how frustrating this must have been for you, especially as a couple. We do have measures in place to ensure the safety and security of our guests, and our staff may have been hesitant to provide an additional key without proper identification or verification. However, we understand that we could have handled this situation better, and we apologize for any inconvenience caused.We appreciate your honest feedback about our large but outdated rooms. We strive to maintain a high level of cleanliness and comfort for all our guests, and we are always looking for ways to improve our accommodations.We hope that you will consider staying with us again in the future, as we would love the opportunity to show you the improvements we have made. If you have any further feedback or concerns, please do not hesitate to reach out to us directly.Sincerely,

10/10 – Uitstekend

Eyal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and location
Nice place. Seems to answer everything we needed
6 nachten verbleven in januari 2023

8/10 – Goed

Peter

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in december 2022

8/10 – Goed

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Large room and good location
Nice hotel in good location. Our room was very large and overlooked the ski area. Breakfast was very extensive although the continental offering was better than the hot items. Spa area very good and reasonably priced treatments. Only negative was they tried to charge for parking which they did relent after some hassle but beware as Hotels.com state free parking but local policy is to charge.
3 nachten verbleven in maart 2022
Reactie van Iliana Getova, Marketing Manager op 4 apr 2022
Dear Mr Edward, Thank you for taking the time to share your recent experience with us! We are looking forward to be welcoming you soon again!

10/10 – Uitstekend

Ran

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Had a great time with my family. Nice and polite people in the front desk, dining room and cleaning service. Clise to supermarket, drug store, coffee shop and on the slopes!
4 nachten verbleven in maart 2022
Reactie van Sales&Marketing Team op 22 mrt 2022
Thank you for your positive review! We are glad that you've enjoyed your stay! We are looking forward to be welcoming you soon again!

10/10 – Uitstekend

Ran

4 nachten verbleven in maart 2022
Reactie van Iliana Getova, Marketing Manager op 4 apr 2022
Thank you for your positive review! We are looking forward to be welcoming you soon again as guests of MPM Hotels!

6/10 – Redelijk

cem aydin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2022
Reactie van Vasil Ivanov op 2 mrt 2022
Dear Cem Aydin, Thank you for being our guest and for feedback provided. Hope to see you again with us in Bansko.

6/10 – Redelijk

cem aydin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
0.50 lt lik 2 şişe suyun bile parasını istediler.
Odalar büyük ve oda sıcaktı.Ama otel odasında 2 adet 0.50 lt su için çıkışta parasını istediler.Çıkışta minibarı kontrol için görevli gönderdiler.Bazı personeller kabaydı.Kahvaltıda çeşit boldu.Ama çay suyu sıcak değildi.Sallama çay bittiğinde yenisini getirmediler ve bize kalmadı diye cevap verdiler.Çay suyu ılık olduğundan biz odada su ısıtıcısında su ısıtıp termosa doldurup kendimiz çay yapıp kahvaltı salonuna götürdük.Eğer sıcak çay içmek isterseniz mutlaka yanınıza termosunuzu götürün.Çıkışta aracımızı otoparktan çıkarmak için resepsiyondan görevli istedik.Bize önce öıkış işlemi yapıldıktan sonra görevli vereceklerini sövlediler.Ama resepsiyon çok yoğun olduğundan biz aracı buraya getirip eşyalarımızı yerleştirelim diye ısrar edince o zaman görevli verdiler.(otel parasını girişte peşin ödemiştik sadece minibar için beklettiler ve 2 yarım litrelik suyun parasını da aldılar).
5 nachten verbleven in februari 2022
Reactie van Vasil Ivanov op 27 feb 2022
Dear cem aydin, Thank you for choosing to be our guest at MPM Hotel Sport in Bansko. We would like to inform you that the consumption from the mini bar is paid extra and is not included in the room rate. Hope to see you again with us very soon.

4/10 – Matig

Sima

5 nachten verbleven in februari 2022
Reactie van Vasil Ivanov op 27 feb 2022
Dear Sima, Thank you for choosing to stay at MPM Hotel Sport. We will be happy to hear your recommendations how to improve our services in future. Hope to see you again in Bansko.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really good
It is an amazing hotel, it’s our second time in the family suite and we love it. The food and staff and location is superb. The spa is great and the staff is wonderful. The only downside is related to room comfort. In the family room the shower by design doesn’t have a drain, instead the water are flowing towards the toilet where there’s a drain and so the room is flooded and u can’t take long showers after a skiing day. The bed is a bit too soft to our liking but the pillows especially needs to be much firmer, after a ski day it’s important to have good support for the back and neck
6 nachten verbleven in januari 2022
Reactie van Vasil Ivanov op 6 feb 2022
Dear Anonymous, Thank your for choosing to stay with us. Hope to see you again in Bansko.

8/10 – Goed

Julie, London

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my second stay in this hotel. The location is excellent. It enables you to ski in after a hard day on the slopes. My only complaint would be that the weather was very bad and all our ski clothing was soaked through. There was nowhere to dry out our jackets and sellopettes, so was unable to ski the next day as our clothes were still wet. Saying that the weather had not improved so didn’t want to ski anyway. This is where the spa facilities came into action. Nice facilities with lots of treatments on offer at very reasonable prices.
5 nachten verbleven in maart 2020
Reactie van Vasil Ivanov op 12 mrt 2020
Dear Julie, Thank you for your feedback. Hope to see you again in our property.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tv is very small, bads are not comfortable. Other things are fine
6 nachten verbleven in februari 2020
Reactie van Vasil Ivanov op 11 mrt 2020
Dear Anonymous, Thank you for your feedback. We will take in consideration comments made by your side. Hope to see you again in our property.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service
We stayed ground floor. Corridor of the rooms on that floor smells badly and there was no any fresh air. Barmaid should be more kind to all clients. Receptionist did not give us third room key but we paid for 3 persons and and stayed 3 person.
5 nachten verbleven in januari 2020
Reactie van Vasil Ivanov op 24 jan 2020
Dear Guest, We have spend some time to investigate your statement. We were surprised to find that no one have shared this concerns with reception of front office manager. Most of them may be resolved during your stay.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2019
Reactie van Vasil Ivanov op 27 mrt 2019
Thank you for your feed back. Hope to see you again very soon.

8/10 – Goed

Haralampos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2019
Reactie van Vasil Ivanov op 21 mrt 2019
Thank you. Hope to see you soon again.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, near the gondola Ski room not open all the day
4 nachten verbleven in maart 2019
Reactie van Vasil Ivanov op 21 mrt 2019
Thank you. Hope to see you again in our hotel very soon.

8/10 – Goed

Zoi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
πολύ ωραίο ξενοδοχείο , άνετα μεγάλα δωμάτια , καθαρά , πολύ καλό πρωινό σε μπουφέ , άριστη εξυπηρέτηση από τους συντελεστές του ξενοδοχείου και το κυριότερο βρίσκεται στο κέντρο του Bansko, δίπλα στην Γόνδολα, φοράς τα σκι και φεύγεις!!!
2 nachten verbleven in februari 2019
Reactie van Vasil Ivanov op 21 mrt 2019
Thank you. Hope to see you soon again at MPM Hotel Sport.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for access to the gondola, close to the centre of town. Ski in ski out works well. Food decent and rooms comfortable
6 nachten verbleven in januari 2019
Reactie van Vasil Ivanov op 30 jan 2019
Thank you for your feedback. Hope to see you again very soon.

10/10 – Uitstekend

SPYRIDON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018
Reactie van Vasil Ivanov op 2 jan 2019
Thank you for your review. Hope to see you again very soon.

4/10 – Matig

Edward

Negatief: Personeel en service
MPM Sport Experience
The hotel was very basic , reception area uncomfortable , no coffee making facilities in the rooms , TV didnt work at all , not a 4 star experience more 2 star Didnt find staff over friendly , wont stay there again
Reactie van Vasil Ivanov op 11 apr 2018
Dear Edward, Thank you for your time spend to leave a feedback of your stay at MPM Hotel Sport. We are sorry the we have not meet your expectations and hope to sse you again in our property.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall great value for money
We had a lovely 4 night stay. The Sport hotel was perfect and exceeded all expectations.
3 nachten verbleven in maart 2018

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Hotel was ideally placed for the Gondola, breakfast was good but would suggest starting it at 7am in high session for those wanting to beat the Gondola queue. Room was nice but a little dated, somewhere better to dry skiing clothes would be great as only one radiator in the bathroom. Great view of the ski out from balcony. Staff were friendly and helpful.
5 nachten verbleven in februari 2018
Reactie van Vasil Ivanov op 16 feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

MUHAMMET BARIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bansko
Kayak pistine yakın bir yerde fazla yorulmadan yukarıya çıkabiliyorsunuz. Konum her şey güzel
4 nachten verbleven in januari 2018
Reactie van Vasil Ivanov op 5 feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Borislav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2018
Reactie van Vasil Ivanov op 25 jan 2018
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Catalin

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
MPM hotel Bansko
Staff really unfriendly, service bellow the stars of the hotel .
6 nachten verbleven in december 2017
Reactie van Vasil Ivanov op 16 feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

SPYRIDON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2017
Reactie van Vasil Ivanov op 25 jan 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Carina, Israel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel for ski with ski in/out
We enjoy the stay in the hotel very much. Excellent breakfast, excellent spa with pool, sauna and Jacuzzi. They have ski room with direct access to the pist
7 nachten verbleven in december 2017
Reactie van Vasil Ivanov op 5 feb 2018
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Andrii

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Отель сам по себе свежий,не старый. Ремонт норм,чистота ,полотенце,халаты постель -хорошо. Шумоизоляция отеля-чувство что ты в казарме: слышно любые передвижения,разговоры и т.д, а если рядом шумная компания,можно сразу идти в гости. Сауна ,баня,басейн-хорошие, но из атрибутов только полотенце-тапочки надо свои. Ресторан оставил неизгладимое впечатление-будьте готовы платить наличкой (встречается часто в Банско), несмотря на предупреждения что будет только карта. Неожиданно ломаются терминалы, или из неизвестных причин просто оплачивается только бар,а за еду наличкой (пришлось вечером искать банкомат). Вай фай в номере не тянет,только на рецепшн. В общем уезжали с юмористическим настроением от сюрпризов.
3 nachten verbleven in december 2017
Reactie van Vasil Ivanov op 16 feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ian

Positief: Netheid, personeel en service
Nice place, great location, friendly staff
Enjoyed our family stay here. Two adults, two kids for a week. Staff were very friendly, service was good. Shower was excellent! Kids (and us) loved the spa after a hard day on the slopes. Breakfast was included and generally was good. I'd certainly stay here again, and probably will. Only downside was the room had kitchenette, with absolutely no cooking utensils, not even a kettle to make a brew. Room was a bit tired and dated but overall enjoyed staying here.

2/10 – Ontzettend slecht

renold

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible uncomfortable bed, mattress from 1800s
I had booked an executive double room so i could get the luxury of having a great comfy room, with great amenities. Instead, I had a room with a mattress which was probably from the 1800s, I could literally feel every spring in my back. The room was very outdated with a kitchen but no cutlery, kettle, or mugs. The shower was a very basic shower with no shower curtain or rail to stop the water from going everywhere. It was an accident to happen and we did slip and fall. When asked to change rooms, they just moved us to another room which was exactly the same. When asked for a different room, they told us all the rooms were of similar nature with same mattress, shower etc. Funny enough, a friend of mine was staying on a standard room and when I looked at his room, it was modern, the bed was comfy and the toilet had an actual bath. These people are a shamble, I pay extra for an executive double room and I get a horrible, outdated, uncomfortable, hazardous room. I am completely dissatisfied with the service and quality of the room I will never go back there. If you decide to book with this hotel, go for the standard room.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location
Great location, the gondola was just behind the hotel, approx 5 or so minutes walk. Good selection of breakfast in the morning, and within walking distance to supermarket, ski hire and restaurants. Would definitely stay here again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AWESOME
Everything about the hotel was amazing, including location, breakfast buffet, cleanliness, shampoo and conditioners, spa & sauna and bathrobes! Can't complain about anything except TV quality (no sounds were coming out due to poor reception) and maybe absence of kettle and teas in the room.

6/10 – Redelijk

Janusz

Negatief: Netheid, personeel en service
Härligt läge...
Vi var tre familjer som bodde i hotellet. Mitt rum skulle varit "delux", 40m2, var under 30. När jag frågade fick jag veta att det var kökvrå på rummet som uppgraderade det. Aldelles riktigt det var mikro, diskho och spisplatta där men inga redskap. Bra frukostbufe om man hade tur och kommit direkt efter påfyllningen. Symbolisk städning. Undermåligt ski room, trevlig pool men handdukar saknades. Skidbacke och lift i direkt närhet som är ett stort pluss.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel limpio y agradable, con excelente lobby
En general muy Buena estancia. Personal muy amable. Hotel limpio. El unico problema que tuve fue con una lampara del cuarto que no funcionaba y nunca la repararon, a pesar de haber haber solicitado esto 3 veces. Hubo personal de mantenimiento que vino a revisar la lampara, sin embargo nunca solucionaron el problema.

10/10 – Uitstekend

Neil, Wales

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for a ski holiday
Great hotel with an excellent location for doorstep skiing. Easy to buy a lift pass at the hotel, whilst the adjoining ski shop made hiring ski equipment and organising ski lessons simple and straightforward. Hotel was exceptionally clean and well looked after. Hotel room contained everything needed (could possibly do with a kettle to make hot drinks but these could be purchased at the bar downstairs) and was cleaned thoroughly each day. Wide range of breakfast options available and catered for all tastes. Spa facilities were an added bonus after a days skiing. Staff at the MPM Sport could not have done more to make you feel welcome! Would definitely stay here again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good week skiing
Brilliant location! Breakfast wasn't the best but was ok! Jacuzzi and swimming pool was cold! Can get ski passes from hotel for same price as gondola station which is very handy. Lobby area is very nice. Mini fridge is stocked but charge for anything used and the prices are over priced compared to the shops. Ski in ski out is good as only this hotel and hotel next door you can do this. Would go back.

8/10 – Goed

Meir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
מלון נגיש וקרוב למסלולי הסקי ולמרכז העירה

10/10 – Uitstekend

Assaf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very good condition huge rooms

10/10 – Uitstekend

Taha Bahadir, istanbul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I willl stay in this hotel again
great hotel, near the gondola, center of the city

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible personnel , lack of English speaking
The personnel never had the mood to help you or provide to you a quality service. Expensive you this kind of breakfast

10/10 – Uitstekend

Michael, Colchester

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ski to Door
Great hotel, situated next to the ski road and many restaurants. Lovely spa facilities including a hot tube - perfect for a post ski soak. On site restaurant is excellent and the bar is ideal for après ski refreshments. Our package included breakfast which provide a good selection of food to start the day. We got a good deal when we made our booking just a couple of weeks before our trip but we would certainly consider staying here again.