8/10 – Goed
Sheena H., Stuttgart, Germany
3 dec 2019
Positief: Netheid
Beautiful View
Great view as per the advertised photos. Great English. Provided a complementary bottle of water. There is a nice sized mall within walking distance as well as the beach. Asked for early check-in, was told we would get a call when the place was ready for us. We caught a train to some sights, never recieved a call but was exhausted from morning travel and walking around and decided to head back for the regular check in time of 3pm. After about 20 mins of checking in had a representative personally walk us to our rental to discuss the basics. Recieved conflicting information when asked about the dishwasher soap via email (said we needed to provide the soap-maybe a lack of their understanding in my email?) and then via phone call - said they would send someone to provide it but no one came. We figured it out. They did provide washing maching tabs which was very helpful coming off of a week long cruise. For late checkout by request, the fee in the Welcome Book in the property said one price but was told double via phone to check out 1 hour later. Wasn't quite a 10 on the customer service part but can't beat the view and property itself.
Sheena H.
2 nachten verbleven in november 2019