Gràcies pels teus comentaris. De totes maneres, ens ajudaria saber a quina web va veure que tenim piscina. Crec que es pot confondre amb un hotel del grup Catalunya i anomenat igual que nosaltres. En qualsevol cas, ens feu feliç si voleu tornar a comptar amb els nostres serveis. Salut!

After reading your comment we have reviewed your reservation in detail and have confirmed that you did NOT have breakfast included with your rate. We have only charged for one breakfast, which is what was appropriate. We do not charge any amount a second time.We hope you enjoyed your stay. Sincerely

We are very grateful for your comment. It will help us improve our work. In any case, we would like to clarify how luggage storage works:Our left luggage service is correctly and meticulously indicated on all portals before a client wants to formalize their reservation. Maybe we should explain it better. By charging a fee for luggage storage, the property can maintain its quality, security and availability, while ensuring fair use among guests. It is also important to note that by paying for the use of the locker, you have the right to coverage in case of theft or damage (this information is applicable to all establishments in the European Union).Best regards.

We are very grateful for your comment. It will help us improve our work. In any case, we would like to clarify how luggage storage works:Our left luggage service is correctly and meticulously indicated on all portals before a client wants to formalize their reservation. Maybe we should explain it better. By charging a fee for luggage storage, the property can maintain its quality, security and availability, while ensuring fair use among guests. It is also important to note that by paying for the use of the locker, you have the right to coverage in case of theft or damage (this information is applicable to all establishments in the European Union).