Hi Alfred We're so happy that you made the most of our great location, just a stone's throw away from Bogatell beach We can't wait to see you again.Happy travels,Mª Carmen ORTIGOSA, General Manager

Beste Iris, Bedankt voor deze mooie score en positieve woorden. Wat leuk dat je een prettig verblijf bij ons hebt gehad in Barcelona! Top dat je tevreden was met het werk van ons schoonmaakteam en dat ook de ligging naar wens was. Met vriendelijke groet en graag tot ziens, Mª Carmen ORTIGOSA, General Manager

Dear guest, Many thanks for communicating your so nice comment in relation with your experience at Ibis Styles Barcelona City Bogatell hotel in Barcelona. We are happy that we could contribute to a comfortable stay with our clean rooms and extensive breakfast. When you visit Barcelona again, we look forward to welcoming you! Kind regards, Mª Carmen ORTIGOSA, General Manager

Dear Omar, Thank you for leaving this lovely comment ! It is always a pleasure for us to help our client the best we can, and we are glad you appreciated it. We are are waiting for your next visit… very very soon ! Mª Carmen ORTIGOSA Directora - Ibis Styles Barcelona City Bogatell

Hi there Çagla,thanks for your honest feedback. We're genuinely sorry that things didn't go as planned, and we'd like to know more about your experience.I'm really sorry to hear that your room didn't meet your expectations, especially with a baby in tow. Comfort for all our guests, big and small, is top of our list, so it's disappointing we missed the mark for you. As for the missing rubbish bin and other accessories; all our bathrooms should be equipped with bins, and our room amenities are carefully checked. If there's ever a hiccup, our 24h front desk team is ready to jump into action to sort it out. The odour smell you mentioned is definitely not the norm around here. If something like this sneaks up again, we're here to make it right. And hey, if you're ever back, remember we've got cribs, bottle warmers, and even strollers to help make your stay as smooth as a baby's... well, you know!We'd absolutely love another chance to get it right for you and your little one. Swing by anytime! Cheers!Mª Carmen ORTIGOSA, General Manager

Hola,Francisco Javier,¡Qué bien que nos hayas elegido para tu estancia en Barcelona!Nos alegra saber que tu experiencia en general fue buena. Lamentamos que hayas echado en falta una nevera en la habitación. Aunque no contamos con neveras en las habitaciones, ofrecemos un bar abierto las 24 horas donde puedes disfrutar de bebidas frescas. Además, en el lobby tenemos un rincón de bienvenida con agua, infusiones y café gratuito durante todo el día. En cuanto al aire acondicionado, nuestras habitaciones cuentan con climatización, pero entendemos que las preferencias de temperatura pueden variar. Por favor, no dudes en contactar a nuestro equipo de recepción las 24 horas si necesitas ayuda con la temperatura en el futuro.¡Hemos estado encantados de ofrecerte el mejor de los servicios! ¡Nos gusta que nuestros huéspedes se sientan como en casa! :-DGracias por tu confianza y esperamos verte de nuevo. Cordialmente,