Voorkant van accommodatie

Beoordelingen van Room Mate Gerard

4 out of 5
Room Mate Gerard
Calle Ausias March 34, Barcelona

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 521 van 719 beoordelingen" "
Gastenscore: 8 - Goed. 163 van 719 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 719 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 719 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 719 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

alexander

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, great rooms and perfect breakfast
1 nacht verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Alexander,Thank you so much for your nice words about our hotel and lovely breakfast, we are delighted to see that you liked our rooms.We hope to see you again soon.With best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer mooi hotel met gezellige kamers. Personeel erg vriendelijk.
3 nachten verbleven in december 2019
Reactie van Miguel Simón - Front Office Manager op 11 dec 2019
Dear guest, Thank you indeed for your nice review, we feel flattered after reading how you felt staying at Room Mate Gerard, the customer service is our main goal and we are extremely happy to achieve your expectations. In Room Mate we always work to make our guest experience unforgettable. We hope to see you again soon. Best regards. Miguel Simón Front Office Manager

8/10 – Goed

Therese

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
3 nachten verbleven in juni 2019
Reactie van Miguel Simón / Front Office Manager op 26 jun 2019
Dear Therese, Many thanks for your stay at Room Mate Gerard. In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideale ligging! Super hotel. Uitstekend ontbijt! Echt een aanrader. Wij komen zeker terug
2 nachten verbleven in december 2018
Reactie van Miguel Simón / Front Office Manager op 17 dec 2018
Dear guest, Many thanks for your stay at Room Mate Gerard and for rating us in Google.com In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

10/10 – Uitstekend

Ri, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hip mooi hotel en centraal gelegen
Strak modern hotel. Het is luxe in deze prijscategorie. Je hebt verduisterende gordijnen wat ik geweldig vond, de kamer blijft ( bij gesloten gordijnen) ondanks de tijd van de dag pikkedonker. Enig minpuntje vond ik de bouwwerkzaamheden NAAST het hotel! Je werd wakker van de bouwgeluiden voordat je boekt controleer of dat nog gaande is. Ik weet niet of de prijzen gaan stijgen maar zeer goede prijs kwaliteit verhouding! Love it!
3 nachten verbleven in januari 2018
Reactie van Room Mate Gerard op 29 jan 2018
Dear Ri, Thank you for taking the time to write your thoughts about your stay at Room Mate Gerard. We love reading reviews like yours. We consider it to be fundamentally important to transmit the Philosophy Room Mate: central location, modern design, clean and comfortable rooms. We hope to see you again soon! Thomas Kopf Front Office Manager

8/10 – Goed

Fouad, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig hotel op een perfecte locatie
Alles wat je nodig hebt, is aanwezig. Vriendelijk personeel, geen overdreven service, schone kamers. Top hotel voor een heerlijk verblijf In Barcelona!
4 nachten verbleven in januari 2018
Reactie van Room Mate Gerard op 17 jan 2018
Dear Fouad, We would like to thank you for your kind words and most of all for taking your time to write it. It is a huge pleasure to know you have enjoyed your visit to Barcelona and your stay in Gerard, we always try to make our guests feel like they are at home and it is very restorative as well for all the team reading these comments. We look forward to see you again in Barcelona, Best regards Thomas Kopf Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alles was prima,
Jammer dat de ontwerper van het hotel , alles in zwart liet verven en met goude ramdtjes versieren! Je wordt niet vrolijk van. Verder was het een prima hotel en personeel
4 nachten verbleven in oktober 2017
Reactie van Room Mate Gerard op 31 okt 2017
Dear Guest, Thank you very much for taking the time to review your recent stay with us at Room Mate Gerard. I am glad to read that overall you did enjoy your stay and found our service to your liking. We really enjoyed having you here at Room Mate Gerard and look forward to welcoming you back the next time you have a reason to visit Barcelona. Kind Regards, Thomas Kopf Front Office Manager

6/10 – Redelijk

Mischa, Nederland

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Leuk hotel met prima ligging
Leuk hotel, prima rustige ligging tov bezienswaardigheden en leuke tentjes in de stad. Goede ontvangst, heel vriendelijke receptie die graag wat voor je regelen. Schone kamers. Wij hebben verder geen gebruik gemaakt van faciliteiten. Enige minpunt was dat we een kamer kregen die geen raam naar buiten had en trendy helemaal donkergrijs is van binnen. Prima voor 1 of 2 nachten maar na een week werd het wat claustrofobisch en bv s ochtends geen idee kon krijgen wat voor weer het buiten was. Wel goede airco maar geen frisse lucht mogelijk. Ik zou huer zeker weer boeken maar dan wel om een kamer met buitenraam vragen. Aan het naastgelegen gebouw werd flink gebouwd, ik denk dat wij daar ook dicht tegenaan zaten.
7 nachten verbleven in september 2017
Reactie van Room Mate Gerard op 14 sep 2017
Dear Mischa, Thank you choosing the Room Mate Gerard for your recent visit to Barcelona and for taking the time in reviewing your stay. To start with, i am glad to hear that you enjoyed your location, our service and liked the design. I would however like to convey my deepest apologies for the fact that your room experience has tainted your stay with us. I would like to inform that we have two room types with windows facing the street. The standard room facing the street Ausias Marc or a deluxe room facing the beautiful inner typical Barcelona Eixample patio. We sincerely hope to have another chance to restore your faith in Room Mate Gerard next time you visit Barcelona. Kind Regards, Thomas Kopf Front Office Manager

10/10 – Uitstekend

stijn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel
great service, quiet rooms with nice view, good breakfast. will come again.
2 nachten verbleven in augustus 2017
Dear stijn, thank you for taking the time to write about your stay with us. How wonderful to read that you had such an excellent stay. In particular your comments about our service are very much appreciated and fill me with pride! Thank you for staying with us, and perhaps until your next visit? Kindest regards, Thomas Kopf Front Office Manager

10/10 – Uitstekend

Sebastiaan, Harmelen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, modern room and awesome staff
Me and my girlfriend stayed here for a week and we had a greaf experience. It's only a 5 minute walk to the nearest underground station and about a 10 minute walk to placa de Catalunya (the heart of the city). We had a room on the top floor with a balcony above the street. The room had an tv with loads of channels, a mini bar and even build-in bluetooth speakers, so you could enjoy your own music while chilling on the bed or while taking a shower. The bathroom on it's own was quite big and had a nice shower. The staff was very friendly and handles every request in a appropiate way. Overall we had a great time while staying in Room Mate Gerard and we'd highly recommend this modern hotel when visiting Barcelona.
6 nachten verbleven in augustus 2017
Reactie van Room Mate Gerard op 26 aug 2017
Dear Sebastiaan, the whole Gerard Team would like to thank you for your stay with us and taking the time to write such an amazing review. We are very greatful to read that we could convince you with our design, location and service. If you are thinking about returning to Barcelona we would be happy to welcome you again with us. Best regards, Thomas Kopf Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One word: WAUW!
Pretty, clean, cozy easy walk to the centre. Nice staff, modern, rooftop swinmingpool.
3 nachten verbleven in juli 2017
Reactie van Room Mate Gerard op 21 jul 2017
Dear Guest, WAUW is the word for this review. Thank you so much for sharing your experience. We are glad you enjoyed our swimming pool, location and of course our typical Room Mate service. Gerard is hoping to see you again soon! Best regards, Thomas Kopf Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice hotel
The pillows were too hard in my opinion (my friend disagreed with me). There is also no restaurant in the hotel and the pool is no pool: it is not deep at all and it is sooo small. There are also only five sunbeds... but the room was very clean, the staff is very friendly and the location is nice too.
4 nachten verbleven in juni 2017
Reactie van Room Mate Gerard op 3 jul 2017
Dear Anonymous, thank you very much for taking your time and write some comments about your stay with us and the hotel. In addition, I'd like to thank you for giving suggestions to improve our service and to make the stay of our guests as pleasant as possible. Best regards, Thomas Kopf Front Office Manager

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel op een super centrale locatie
Het was een zeer geslaagd weekend en dat had alles te maken met het Hotel! Geweldig hotel voorzien van alle gemakken. Ik heb mijn hotel gevonden in Barcelona!!
Dear Patrick, Thank you very much for your nice review, we deeply appreciate it. We work hard for the guests so they can have the best experience possible, in facilities and also the "human touch" that makes us unique. We look forward to welcome you again in Room Mate Gerard! Thomas Kopf Front Office Manager

10/10 – Uitstekend

Norberto, CDMX

Positief: Netheid, voorzieningen
Very nice hotel Everything great
7 nachten verbleven in april 2024
Reactie van Solange Codena - Front Desk op 1 mei 2024
Dear Norberto, Thank you so much for sharing your experience in Room Mate Gerard with us! The whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Solange Codena Room Mate Gerard

8/10 – Goed

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spotless and very comfortable bed. Room on the small side when travelling with 4 suitcases. The staff were the best I’ve experienced anywhere. Helpful, informative and extremely friendly.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Abbie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great stay at Room Mate Gerard and would happily recommend anyone to stay here. The location is perfect walking distance to places across the city including Plaça de Catalunya, La Ramblas, the Gothic Quarter, Harbour, Park de la Cituadella. The neighbourhood is quiet and safe also. Our room was lovely and kept clean throughout our stay. The staff were friendly and always willing to help or offer recommendations. We will be back!
4 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
5.Dear Abbie,We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 – Uitstekend

Helgi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, friendly staff and high quality room.
5 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Helgi,Thank you so much for your nice words towards our helpful staff and good location, we are delighted to see that our room and the facilities were mentioned in your review.We hope to see you again soon.With best regards.

6/10 – Redelijk

Andre

Negatief: Netheid
4 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Andre,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 – Uitstekend

David

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing staff very considerate and polite the best was the roof bar area a fantastic sun trap
3 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear David,We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 – Uitstekend

Simone

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel e pulizia top
3 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Simone ,Thank you for taking your time to review us on Expedia, and also for describing the hotel as you did! We love to see that once again your stay with us was to your liking!Looking forward to welcoming you back again.With our best wishes.

10/10 – Uitstekend

Sima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean,
2 nachten verbleven in april 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Sima,Thank you for taking your time to review us on Expedia.We love to see that once again your stay with us was to your liking!Looking forward to welcoming you back again.With our best wishes.

2/10 – Ontzettend slecht

Jessyca

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Front desk staff was extremely helpful and excellent well mannered and super friendly. On another note, the room was horrible, the lighting was very dim,to top it off the room was dark not enough lighting which led us to seeing the dust and lint on our pillows and bedding. I’m we rarely had a good night rest . Unfortunately, we won’t be booking this place ever again
6 nachten verbleven in april 2024

8/10 – Goed

Millie E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were very accommodating. My husband arranged with the front desk to have a birthday cake with decorations set up as a surprise and it was lovely. Breakfast and the breakfast room were great! A nice assortment of fruit, cold and hot food options. My only complaint is for some reason housekeeping did not replenish coffee and creamer packets and my husband had to get them from the front desk.
5 nachten verbleven in april 2024
Reactie van Sunita Shrestha op 22 apr 2024
Dear Millie E,Thank you so much for sharing your experience in Room Mate Gerard with us!We are very happy to read that you loved your stay and delighted with the surprise your husband planned for you.Regarding the inconvenience that occured, we will take a note of it. So it does not occur again.We look forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Sunita ShresthaFront Desk

10/10 – Uitstekend

Miroslav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles super
4 nachten verbleven in april 2024
Reactie van Sunita Shrestha op 22 apr 2024
Dear Miroslav,Thank you so much for sharing your experience in Room Mate Gerard with us!We are very happy to read that you loved your stay and valued positively the service we offered throughout your stay.We hope to welcoming you again very soon in Room Mate Hotels! Warm regards, Sunita ShresthaFront Desk

10/10 – Uitstekend

Silje

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very satisfied with this hotel, and will choose it again on a later occasion! Great service from the time we arrived until we checked out - at reception, cleaning staff and breakfast staff. The room was in a good standard with good beds, good airconditon and very fast wifi. The breakfast was great with a good selection, plus for the long breakfast time (until 12 o'clock). Perfect location. Plus for a nice roof terrace with a good view and a small pool! We loved our stay and can't wait to get back another time 😊☀️
4 nachten verbleven in april 2024
Reactie van Lidia Arroyo op 17 apr 2024
Dear Silje, Thank you so much for sharing your wonderful experience in Room Mate Gerard with us!We are very happy to read that you loved your stay, room, breakfast and facilities of the hotel. The whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Lidia ArroyoRoom Mate Gerard

10/10 – Uitstekend

TOMOKO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
チェックイン時間前でしたが、部屋が空いてたので入れてくれました。とても親切でした。
3 nachten verbleven in april 2024
Reactie van Magdalena. Front Desk Agent op 13 apr 2024
Dear Tomoko,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards,

10/10 – Uitstekend

carolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a lovely boutique hotel in a great area of Barcelona. The staff was wonderful. The rooms are small but that's to be expected in this kind of hotel. We had a great balcony and slept with the door open most nights. The breeze was glorious! Would definitely stay here again. Walkable to lots of tourist sites, but just enough blocks away from them that the square itself was beautifully peaceful, with several great cafes nearby.
4 nachten verbleven in april 2024
Reactie van Magdalena. Front Desk Agent op 8 apr 2024
Dear Carolyn,Thank you so much for taking your time to review us.It is a pleasure to read your nice words towards our the staff,the comfort in your room and the location!We truly hope to see you again very soon!Kind regards,

10/10 – Uitstekend

Lisa Charlott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gutes, vielfältiges Frühstück. Super Essen beim room Service. Sehr zentral, freundliches Personal, schöne Einrichtung.
4 nachten verbleven in april 2024
Reactie van Magdalena. Front Desk Agent op 6 apr 2024
Dear Lisa,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards

6/10 – Redelijk

Mina

4 nachten verbleven in maart 2024
Reactie van Sol Madrid - Front Desk op 30 apr 2024
Dear Mina,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 – Uitstekend

Meinir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel very convenient location staff were very friendly and helpful. Breakfasts were fabulous and very well priced rooms comfortable we had a balcony room which was lovely. Rooftop terrace and pool lovely and honest bar. Would definitely recommend
4 nachten verbleven in maart 2024
Reactie van Lidia Arroyo op 2 apr 2024
Dear Menir,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon.

8/10 – Goed

Ereza

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Die Lage ist gut, allerdings sind die Zimmer teilweise sehr klein und dunkel.
3 nachten verbleven in maart 2024
Reactie van Magdalena. Front Desk Agent op 1 apr 2024
Dear Ereza,Thank you so much for sharing your review on Expedia and thank you for taking into consideration the hotel's location.On the other hand, we are sorry that we did not fulfilled your expectations about the comfort in the room.Looking forward to seeing you soonKind regards,

10/10 – Uitstekend

Partha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, good safe location
3 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 30 mrt 2024
Dear Partha.Thank you for your great score, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No complaints. The breakfast was actually very good and reasonably priced. However, there are plenty of great places in the area. If you’re tired of Spanish, I recommend Oishii
2 nachten verbleven in maart 2024
Reactie van Magdalena-Front Desk Agent op 29 mrt 2024
Dear Ryan,Thank you so much for your nice words towards our breakfast, we are delighted to see that location and restaurante in the area mean your expectations.We hope to see you again soon.With our best regards.

10/10 – Uitstekend

Thomas

Positief: Personeel en service
7 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 28 mrt 2024
Dear ThomasThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

8/10 – Goed

Israel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff were super helpful.
4 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 28 mrt 2024
Dear IsraelThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 – Uitstekend

JUNG HOON

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly & supportive staffs
6 nachten verbleven in maart 2024
Reactie van Magdalena-Front Desk Agent op 26 mrt 2024
Dear Jung,Thank you for your nice score and comment, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards,

8/10 – Goed

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely little boutique hotel close to everything
3 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 21 mrt 2024
Dear Stephen.Thank you for your good score, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

8/10 – Goed

Martin, New York

5 nachten verbleven in maart 2024
Reactie van Sol - Front Desk op 30 apr 2024
Dear Martin,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 – Uitstekend

Nancy, jamaica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time staying at Room Mate Gerard. It won't be my last. The area was walkable, wonderful restaurants and cafes. The staff at Room Mate Gerard were great. The breakfast amazing.I wish I could name everybody. My room was spacious, clean and quiet. Thank you all who made our stay such a memorable one!
6 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 17 mrt 2024
Dear Nancy.We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 – Uitstekend

GINA DI

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Una struttura stupenda, accogliente e molto pulita. Tutto il personale della reception sempre cortese, disponibile e professionale. Ubicata in una posizione strategica per gli spostamenti vari e per tutte le linee di trasporto. FANTASTICI !!!!!
4 nachten verbleven in maart 2024
Reactie van Ruy Hdez - Front desk agent op 13 mrt 2024
Dear Gina,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 – Uitstekend

Agha Aamir

3 nachten verbleven in februari 2024
Reactie van Ruy Hdez - Front desk agent op 28 mrt 2024
Dear AghaThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 – Uitstekend

Lise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super skønt hotel. Rent og pænt. Dejligt badeværelse med regnvandsbruser.. Dagligt skift af håndklæder. Morgenkåber og hjemmesko. Kaffe og the på værelset. Roligt område, tæt på metro. God morgenmad mod betaling. Vi kommer gerne igen.
4 nachten verbleven in februari 2024
Reactie van Front desk - Sagar op 23 feb 2024
Thank you so much for your feedback. We're glad you enjoyed your stay with us. Wish you a great evening.

10/10 – Uitstekend

Antonio, Miami Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the staff, loved their breakfast and the location. I had a great stay.
7 nachten verbleven in februari 2024
Reactie van Alejandro Delgado op 26 feb 2024
Thanks for your words Antonio!We are so glad that you enjoyed your stay with us so much.We hope to see you back soon,Have a fantastic week ahead!Kind regards

8/10 – Goed

Imene

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Ruy Hdez - Front desk agent op 5 mrt 2024
Dear Imene,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon.

10/10 – Uitstekend

Joyce

Positief: Staat van de accommodatie en faciliteiten
Walking distance to many attractions. Very quiet. Wonderful breakfast.
6 nachten verbleven in februari 2024
Reactie van Xavi - Night Front desk. op 19 feb 2024
Dear Joyce, Thank you so much for taking your time to review us.It is a pleasure to read carefully your nice words towards our excellent service, music Bluetooth connection and our breakfast!We truly hope to see you again very soon!Have a wonderful week ahead! Best regards

10/10 – Uitstekend

Camille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent sejour
Super séjour, l’hôtel est bien placé, le personnel très sympathique et les chambres propres et confortables.
4 nachten verbleven in januari 2024
Reactie van Xavi C. Night Front Desk op 31 jan 2024
Cher Camille, Nous nous sentons flattés de lire ce que vous avez ressenti en séjournant dans notre propriété. Le service à la clientèle est notre principal objectif et nous sommes extrêmement heureux de répondre à vos attentes. Nous espérons vous revoir bientôt.Au revoir!

8/10 – Goed

Yoann

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un soir notre couette était taché, le lendemain elle a été simplement retourné au lieu d’être changé. Table et plan de travail de la salle de bain pas toujours très clean durant notre séjour.
8 nachten verbleven in januari 2024
Reactie van Inés Jiménez- Front Desk op 26 jan 2024
Dear Yoann,Thank you so much for sharing your review on Expedia and thank you for taking into consideration the hotel's furnishing, measures of our rooms and the amenities provided.Also, we love to see that our staff was described as outstanding for you, as well that our very central location were convenient for your stay in the city.On the other hand, we would like to apologise for the dirty duvet, we are going to be more careful and take action.Looking forward to seeing you soon.Gerard's Team

8/10 – Goed

Romilson

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bela Espanha
Boa estadia a cidade é encantadora
4 nachten verbleven in januari 2024
Reactie van Xavi C. Night Front Desk op 26 jan 2024
Caro Romilson, Muito obrigado pelo seu comentário. Sentimo-nos lisonjeados por ter gostado da sua estadia connosco e esperamos voltar a vê-lo muito em breve. Com os melhores cumprimentos,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totalmente recomendable
Excelente ubicación y se valoro especialmente la profesionalidad del personal.
3 nachten verbleven in januari 2024
Reactie van Xavi NFD op 26 jan 2024
Estimado cliente, Muchas gracias por dejarnos su positiva reseña. Nos sentimos halagados que haya disfrutado de su estancia, y nos alegra mucho que haya mencionado la profesionalidad de nuestro personal. Nos esforzamos mucho para ofrecer un servicio excelente a todos nuestro clientes para que su estancia sea lo más agradable y tranquila posible. Esperamos verle de nuevo muy pronto por aquí en el hotel. Mejores saludos,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Amazing stay, great service, multiple languages spoken and in a good position in the city.
4 nachten verbleven in januari 2024
Reactie van Inés Jiménez - Front Desk op 17 jan 2024
Dear Kathryn.Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Gerard's Team