Aan het strand, strandlakens, duiken, snorkelen
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Beoordelingen van Bird Rock Beach Hotel

3.5 out of 5
Bird Rock Beach Hotel
South Pelican Drive, P.O. Box 227, Basseterre, St. Kitts

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 33 van 278 beoordelingen" "
Gastenscore: 8 - Goed. 92 van 278 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 278 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 278 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 278 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Anke, Sint Maarten

Positief: Netheid, personeel en service
Goed hotel met prachtige view
Grote goede bedden, heerlijk zwembad, vriendelijk personeel. Bij ontbijt niet alles beschikbaar helaas. De douche in de badkamer was helaas veel te laag dus ik moest bukken douchen. Prima hotel met prachtig uitzicht op zee en de haven.
4 nachten verbleven in maart 2018

4/10 – Matig

Serge, Amsterdam

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can be missed
Not a great place. Slow service; no taxi was arranged even though I asked for one the night before. Spells wifi but there was none. Outdated rooms & property. Breakfast was over-expensive, although very tasty. So was the restaurant by the marina. Those are fine, but the rating system does not allow for rating such.

6/10 – Redelijk

Edmund

It wasn't busy. It had easy access to a restaurant, where you could get breakfast, lunch and dinner. The beach was also on the doorstep. On arrival we were offered 2 rooms, one of which was in a very poor condition. It didn't look clean and the louvre windows couldn't close. We were immediately offered another room which was definitely in a better condition. The rooms did not have a fridge or a safe. We stayed for 7 nights and the rooms were only cleaned twice. Both rooms had problems with the locks. We reported it on the very first day of our arrival and was told it would be sorted by the Monday. This wasn't done. We struggled every day with locking the rooms. This hotel has real potential if managed properly. Could of scored much higher.
7 nachten verbleven in april 2024

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a very nice place for the price, I truly would recommend it. My only thing is that the room should have a small fridge to keep a drink or water cool and a hot water pot if you want a hot tea or coffee.
5 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Shane

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The online pics looked acceptable. I didn’t expect a 5 star experience. I would be here 1 night before I moved to my resort for 7 days. I booked the room for one night at $106. The website said there were a few room avai. I reserved one immediately. I thought thats a good sign. It’s at the end of road & people are selling bbq chicken from their garage. The attendant was nice & took my luggage to my room. I gave him a very generous tip. The room was basic and I knew that when I booked it. The a/c works very well. The bed isn’t comfy, front door will not close completely & there is a makeshift lock that has been added. I carried a piece of luggage w all of my valuables to the beach. The internet is terrible. Im sitting on a bench by the office to get internet. Nowhere to get soft drinks or water and no markets near. I’m ready to get to my resort tomorrow. I was hoping to get a bit of local hospitality here. I’m disappointed and thirsty. Chickens are loose everywhere on the property.
1 nacht verbleven in april 2024

4/10 – Matig

Satyajit

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Flush dosen't work. Wifi didn't work at all. Nobody to help with the bags. Not a great experience.
3 nachten verbleven in februari 2024

8/10 – Goed

Francois

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Having booked a studio (room kitchenette), my wife and I stayed there 4 nights in January 2024. And we were indeed very pleased with the large space we got : apart from the bed and full bathroom w.bathtub, we enjoyed a nice living space (sofa, table w. 2-4 chairs), a ''computer counter'' and a large closet, plus a fairly large balcony looking at the Caribbean See, as well as access to the swimming pool. And it's very affordable ! Every time my wife and I had need for something (laundry, iron, kitchenware, etc.), the staff would find a solution. Being set just on a rocky waterfront, the Bird Rock Beach Hotel is perfect for snorkelling; and the staff would lend you the gear for free ! The complex also has a bar and small restaurant, and is about 2-3 km from downtown Basseterre, and off the main road. To avoid having to hire a taxi every time, you have to walk 20-30 minutes to reach public transportation (collective buses). But that also keeps the place free of traffic noise. For the price, it's definitely one of the best values in St-Kitts !
4 nachten verbleven in januari 2024

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service
The place is unique and i love the peace and quiteness
3 nachten verbleven in januari 2024

10/10 – Uitstekend

nadiere

Its peaceful
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

curtis

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They stole my wedding earrings
14 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Behrouz

3 nachten verbleven in januari 2024

8/10 – Goed

Tayla-Marie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Randolph, Por Of Spain

4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Edirisuriya mohottige

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was terrible, no wifi no food no water basically nothing at all
1 nacht verbleven in december 2023

8/10 – Goed

Aye

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen
Beautiful beach-front property with the nice price. Dolphin discovery is in a walkable distance. Services of dining room and cleaning hotel room are good enough. Only thing we faced was that they did not refund the extra guest charges even after asking for the change from 3 guests to 2 guests in time.
3 nachten verbleven in september 2023

4/10 – Matig

Marcia

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Joycelyn

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The experience was so terrible and it's an embarrassment to mention. My husband and I can to the hotel to book for our 1st Anniversary. Paid a decorated company to decorate and low and behold...all kind of problem. aC not working and the metal blades for the AC rusty!!...we were little cooking from our entry there, bathroom leaks when it rains, tv not operating, rusty utensils, in the room musky, dusty... The the nice receptionist tried her best to call the main maintenance guy to fix it and it's like they had to beg him to come...doesn't appear to come willing trying his best to make us comfortable..telling us relax. Who the hell he thinks he is! Who would settle for mediocre service. Long story short. We didn't even stay an hour...we told them we need our refund. We were told that we will get it back and up to now nothing...we booked from 28th-31th July. We booked through Expedia..and up to now we haven't received our money. Bird Rock beach hotel tends to pull themselves out of alot of things because I am quite sure that their is much more they could do to ensure we are refunded. They told us there should be no doubt that we will be refunded and we still waiting! I would never go back there nor recommend anyone to book and go there...nor if to show up there. We had to book another hotel which is another set of expenses! What a way to start out my honeymoon weekend with my love! Disgraced!
3 nachten verbleven in juli 2023

4/10 – Matig

Samantha

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Hotel was quiet and close for our business location but very rundown and out dated. AC was not working upon arrival. Got a transfer to a different room however, the bathroom was clogged and overflowing with water when I was taking a bath.
5 nachten verbleven in juni 2023

6/10 – Redelijk

Adrienne

2 nachten verbleven in mei 2023

8/10 – Goed

Andreww

Reisde met partner
Negatief: Voorzieningen
Sea view excellent. Needs small store.
10 nachten verbleven in februari 2023

8/10 – Goed

Kirk

Reisde met partner
Positief: Netheid, personeel en service
This is such a lovely and quiet setting that it more than makes up for some of the upkeep needs of the place. It’s really rare to find an inn on such a beautiful stretch of gorgeous beach that isn’t dominated by loud music and party-goers. The spot is surpassingly lovely, and there are plenty of shade palms on the beach so you can spend hours reading and soaking up the beauty. Our room was very large and spanking clean, with a gorgeous sea view. The a/c couldn’t quite keep up on hot afternoons, but it really never go uncomfortably warm.
1 nacht verbleven in maart 2023

8/10 – Goed

Ben

1 nacht verbleven in februari 2023

8/10 – Goed

MASAYUKI

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
景色を楽しみたい人向きのホテル
建物はコテージ風、お洒落ではありませんが、前室から海が目の前に見えます。 部屋によってはバルコニーからイルカの飼育施設が見えます。 ゆっくり過ごしたい方にはお勧めです。
夕暮れ
朝焼けの中クルーズ船入港
イルカの施設がホテルの真下に
Port Zanteも見えます
6 nachten verbleven in januari 2023

6/10 – Redelijk

Tayla-Marie

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Overall the place could use some upgrades but it was an okay place to sleep at night. Toilet didn't flush. Bathroom fixtures were pretty old. Electricity went twice with no backup generator apparently. The views are pretty nice. The pool area is cute. Room was clean. The staff were really nice except for the lady at the front desk. I liked the location but you will mostly likely need a car to get around. Overall I would recommend it for a budget-friendly stay but just expect the bare minimum.

8/10 – Goed

Petri

Positief: Netheid, personeel en service en comfort kamer
Parin yön yöpyminen
Vastaanotossa työskentelevä nainen oli hyvin auttavainen. Sijainti on vähän syrjässä.
2 nachten verbleven in december 2022

6/10 – Redelijk

yamila

Reisde met partner
Positief: Netheid
It was clean and reasonably priced. Nice swimming pool. Our room didn’t have hot water and the bathroom fixtures were not in good condition. After 8pm there’s only one security guard for the whole property and there’s not much light. Overall it was a simple, clean hotel with nice grounds.

6/10 – Redelijk

Walton

Positief: Netheid

8/10 – Goed

Edgardo

1 nacht verbleven in november 2022

6/10 – Redelijk

Ivor

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I was on a business trip and booked the hotel as it advertised a restaurant on site, this would have been ideal after a long day's work. However on arrival i was advised it was not operational. I was forced to order food online and have it delivered.
3 nachten verbleven in oktober 2022

6/10 – Redelijk

John

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
A dated hotel that needs some simple renovations to make it accessible to everyone. A very beautiful location that is worth visiting due to surrounding beauty and located less than 10 minutes from Airport!
1 nacht verbleven in oktober 2022

8/10 – Goed

Jahran

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Carole

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The photos on Expedia were really old and portray a Hotel at its best. However this hotel is far from its best. The whole site is generally run down and needs a massive cash injection to update the facilities .Not until we arrived did we discover the restaurant was closed due to refurb so only offering limited basic breakfast menu items at extortionate prices.There was no poolside bar either, think Expedia needs to varify details given about this hotel on their website, very misleading. The staff were very accommodating , really helpful and friendly. We made the most of our stay but really not a hotel I would recommend . menu
14 nachten verbleven in juni 2022

4/10 – Matig

Jaqueline

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2022

6/10 – Redelijk

Eric, memphis

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great place to stay economically, however it is far from restaurants, shopping. If you have time to shop the kitchenette works great. Also the beach is not so good. The pool & room were excellent.
3 nachten verbleven in april 2022

10/10 – Uitstekend

MARCIAL EDUARDO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2022

10/10 – Uitstekend

Jeremy, Cortland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A fantastic value for the price. All rooms overlook the ocean, and most can even watch the nearby dolphins from your own balcony. Nice pool and access to small beach with great swimming (waves broken by a rock wall). The place only recently reopened so there are some facilities/rooms that aren't accessible. It's located in a quiet pleasant neighborhood where you can see plenty of birds and monkeys in early morning/evening strolls. The only real downside is it's not near any places to eat (nearest bakery is a 10 min walk), so better if you have a rented car (or do a groceries run before you show up). However, staff was willing to drop me off at various nearby places with a little notice. Note: The govt. authorization website incorrectly states that you have to stay at certain hotels (Bird Rock not included); just disregard this as you can now stay at any hotel, and I would definitely recommend Bird Rock!
2 nachten verbleven in februari 2022
Reactie van GRich op 5 mrt 2022
Thank you for your positive feedback. It is much appreciated by the entire Bird Rock Beach team.

8/10 – Goed

Keijarie

Reisde met familie
Positief: Netheid, personeel en service
4 nachten verbleven in december 2021
Reactie van The Reservations Team op 11 jan 2022
Thank you for your positive feedback. We hope that you enjoyed your stay with us and hope to see you back soon.

10/10 – Uitstekend

Robin

Great staff. Friendly and kind. Dive shop crew were attentive and mindful of guest’s safety. Very informative too. Home away from home R
7 nachten verbleven in maart 2020

6/10 – Redelijk

MR R A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room but....
Lovely clean spacious room, comfortable bed, great view and good en suite. Lots of stairs as built on a steep slope. Bars & restaurant closed at 3pm and nothing else nearby.
2 nachten verbleven in maart 2020

6/10 – Redelijk

Kristian

1 nacht verbleven in maart 2020

6/10 – Redelijk

Katherine

Zakenreiziger
Negatief: Netheid, comfort kamer
4 nachten verbleven in februari 2020

6/10 – Redelijk

Tiffany

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
Decent service but lots of stairs and insect bites
The service at the front desk was helpful. I was able to check in early and they helped me with my bags. Keep in mind there are a lot of stairs and although once I got to the office they helped me with my bags it was a bit of a fight with two suitcases going down the stairs to the office. The restaurant was near the beach. Service was slow but the guy serving me was friendly. In the middle of the night my legs started itching and I woke up the next morning with a bunch of bites. I’m not sure what big me but it started to pus a couple days later and got infected. I’m not from the island so I’m not sure what kind of bug it was. I really hope it wasn’t bed bugs or anything serious.
1 nacht verbleven in januari 2020

4/10 – Matig

Shay, Antigua

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The rooms did not have a mini fridge, the mosquito screens were ripped, there was cobwebs by the window, the balcony had no shade, the towel had stains and the bath match had holes in it.
3 nachten verbleven in januari 2020

8/10 – Goed

Ivette, San Juan Puerto Rico

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and clean bathroom,our Tv didn’t have Tv controller we asked for it and the front desk said that we arrived very late in the night that tomorrow we”ve could pickup, we have a relaxing and enjoyable stay at this hotel.
3 nachten verbleven in januari 2020

8/10 – Goed

Jane, USA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Is a beautiful hotel with an awesome view but the staff and the service was really distasteful.
2 nachten verbleven in januari 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful ocean view. Great location as it is close to town. The reception staff were very friendly and accommodating. But..the restaurant staff were entirely disinterested. Restaurant menu was lacking greatly. Ate there once and not again. I definitely smelt urine in the grounds after it rained one day which makes sense as I saw a man (staff, manager, owner?) urinating very early one morning in the grass near the pool. Really? Also, there was workmen working on the hotel room below me one day which was very disruptive - it would have been nice to be told this beforehand as a courteous gesture at the very, very least. The fan in my room was not working - switch was removed off the wall. I do appreciate small-scale, low-key accommodations but not so much this one.
3 nachten verbleven in januari 2020

6/10 – Redelijk

Semenenko Sergey

Reisde met een groep
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Leonard, Atlanta,

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Cleanness Phone in room not working
7 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are several building and the property fortunately is not a standard chain hotel, has lot of character.
1 nacht verbleven in januari 2020