3 restaurants, breakfast, lunch, dinner served; American cuisine

Beoordelingen van Royal St. Kitts Hotel

4 out of 5
Royal St. Kitts Hotel
406 Zenway Blvd, Frigate Bay, Basseterre, St. Kitts

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 207 van 363 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 363 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 363 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 363 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 363 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ryan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a good stay, I would recommend this hotel.
6 nachten verbleven in april 2024

10/10 – Uitstekend

Aime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve stayed at the Marriott several times and this place is simply better. The included kitchens helped us avoid nonessential meals in restaurants. Grocery store and pharmacy right there. Incredible staff. The property is slightly aged but whatever. We come to St Kitts once a year and this is our new go-to. We’re very pleased.
9 nachten verbleven in maart 2024

8/10 – Goed

Maxine

1 nacht verbleven in maart 2024

8/10 – Goed

Ray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very very good property, great staff, great location we used the beach at Marriott which was across the road. One suggestion is to put frosted glass at the bathroom windows that face the corridor on the #500 room block where we stayed
3 nachten verbleven in maart 2024

6/10 – Redelijk

Mavis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are small.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Charlie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms!
1 nacht verbleven in maart 2024

4/10 – Matig

Gleshara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here a couple times before and it was amazing but for this stay it was terrible first thing was the front room table as we set our bags on it .. started moving second thing was the refrigerator was we put something on one the selves another one fell down .. and half the lights in the rooms and front rooms were not working.. next thing .. the room like I stayed inside other rooms where I had access to use Netflix or my Disney channel not of the 3 tv’s were smart .. Both rooms were good but for one of the rooms the bed couldn’t even fit an over sized person and the pull out bed in the living room kept dropping down… Inside the small bedroom there was no certain so throughout the night all that could have been done is to cover your head from the reflection of the lights outside the room which was very annoying..
1 nacht verbleven in maart 2024

10/10 – Uitstekend

CHRISTINE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent restaurant on property, close to shopping & other restaurants. Friendly, accommodating staff & clean comfortable room!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Krista

2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Rafael E

2 nachten verbleven in maart 2024

8/10 – Goed

Kevin, Hampton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a short trip from the airport. The rooms were very clean and the hotel staff was great. There's a supermarket right outside the hotel which is great, because the rooms all have stoves in them. Transportation is also easy to obtain from the lobby. The restaurants kitchen shuts down somewhat early which is the only negative and it's a small one at that.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Johnny

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an amazing trip and experience we had. The location was perfect for dining, grocery shopping and even just a morning walk. The staff was great and friendly. The pools were great. Even had live music on Friday night. The gym had a great amount of workout equipment. Wish we had more days to explore everything.
5 nachten verbleven in maart 2024

4/10 – Matig

Mary

Reisde met een groep
1 nacht verbleven in maart 2024
Reactie van Management op 11 mrt 2024
Hi MaryWe are sorry to receive such a low rating, can you elaborate on your stay for us?

6/10 – Redelijk

john

Reisde met partner
Positief: Netheid, personeel en service
We had Keurig in rm however they ran out of coffee and local grocery store there didn't sell any. On site restraunt charged us almost $5.00 for a 8oz cup with no refills. The sliding glass door was covered in a film and you really could not see out side through it. The staff were very nice and friendly. They only had a band on Friday so weekends were spent across the street at the Marriott. No beach access and BRING BUG SPRAY they sit by a body of water that is over run with Mosquitoes.
6 nachten verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Hi JohnSorry for the inconvenience we have since had our coffee supply replenished.

10/10 – Uitstekend

Diana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All conveniences close to the resort. Restaurants on the property and across the street at the Marriott. Nice pool - very quiet. Great place to watch the 2024 Super Bowl on the Big Screen!
11 nachten verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Kelley

Nice night
1 nacht verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

4/10 – Matig

aklil

Negatief: Netheid, personeel en service
The room was not in good shape, sofa bed mattress impossible to sleep on it , you could each wire. No curtains in one of the room, so the sunlight came in at 6 am. Staff not helpful, because when we open the sofa bed, the sheet from previous customers weee still there so we called reception and they gave us a big bag of bed linen to make the bed ourselves. Not professional at all. I would not recommend this hotel
1 nacht verbleven in februari 2024
Reactie van Management op 11 mrt 2024
We apologize for your experience. We will aim to do better next time.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Albert, Columbus

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice place to stay.
6 nachten verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Camal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ALL OF THE ABOVE
4 nachten verbleven in februari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

8/10 – Goed

Vitaliy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very quiet resort with 2 pools and good dining options. The closest beach is located on Mariott hotel property and it is about 10min walk. If you are not good swimmer then this beach may not work for you because of waves. It is better to rent car if you plan to stay in this hotel and explore St Kitts and Nevis. Rooms that are declared as luxury in description don't look luxury at all but have everything what you need.
7 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Gérard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hôtel situé à Frigate Bay, soit à environ 6 km de Basseterre et 6 km de l’aéroport. Belle chambre spacieuse avec cuisinette, supermarché et pharmacie à proximité. Rapport qualité/prix excellent. Personnel avenant. Recommandé!
2 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

6/10 – Redelijk

Ian

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staffing at times was nowhere to be seen. Had to haul our cases to our room by ourselves on arrival, no porter to help. Apart from one lady on the desk this vast space was empty of staff. Hardly any patrons on site only local students. Where is everybody for such a historically good hotel ? The decked area by the little lake was closed allegedy for deep cleaning but no-one cleaning in 2 weeks. Just an excuse for lack of staff. Hardly anyone in the Splash bar/restaurant. What is going on there ?
1 nacht verbleven in januari 2024

8/10 – Goed

Ricardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel.
4 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Ivelis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great room
2 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in december 2023
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Olanike

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay very much and most especially the staff and service.
4 nachten verbleven in januari 2024
Reactie van Management op 11 mrt 2024
Thank you for your review

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024

6/10 – Redelijk

Norman, Arlington

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Price to stay here is WAY to expencive for what it is..There are no views form your rooms and few views from anywhere on this property..Our room was clean and comfortable but so is a Motel 6 with almost comparable rooms...Quoted prices on Expedia we're not honoured at property 64.00 to 150.00us Expedia advertising when actual is 260.00us Don't stay here..Stay right near by for way less and come here for breakfast of dinner, but a night here is not worth the money trust me.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Dwayne

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
14 nachten verbleven in december 2023

10/10 – Uitstekend

Laura, Bronx

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel and staff room was perfect for needs will return
7 nachten verbleven in december 2023

8/10 – Goed

Melanie

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
an amazing hotel with great staff

8/10 – Goed

tASHA

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We stayed at the Royal St. Kitts 2 nights in December. We arrived about 2:20p and check-in was 3p. We were told our room wasn’t ready and we needed to wait. I ventured off to find an outside bar after waiting about 15m. It would have been nice to be directed to it while we waited. We were checked in a little before 3p and the staff was very pleasant. Our room was upstairs and we were offered assistance with our back but after waiting we elected to take the bags our self. The room Is spacious, has an outside balcony, great storage etc. The room was mostly clean. The floors and rugs had dog hair and had not been swept or cleaned thoroughly. We only stayed two nights so we didn’t have our room cleaned. The last day we worked out at their fantastic gym. It was pretty clean with a lot of equipment. We asked for towels about 9a. They never came before we checked out at noon. We also swam before checkout but no towels. We left with no towel after about a hour. The lobby was beautiful. Pool area and live music were great. Bartender by the pool didn’t seem to know bartending much but he listened if you walked him through a drink. Staff was pleasant. Oh, and the security is kind of awkward. The just stand around corners and don’t say much. I’ve never seen security that tight at a hotel. Hotel was walkable to several restaurants. Coconut Grove is amazing!!!! Casino is across the street at the Marriott and several other restaurants. Bottom line: I would stay again and recommend.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Illiana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay.
We had a wonderful stay the staff accommodations, as well as the environment was very very nice. The place was well kept all the amenities were great. We had a wonderful time.
5 nachten verbleven in december 2023

10/10 – Uitstekend

Jacqueline

1 nacht verbleven in december 2023

10/10 – Uitstekend

Georgiy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
The hotel has spacious rooms with comfy bed.There is the ship near hotel and few restaurants. The beach Caribbean side can be reach by 15 mins walk.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kimone

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel!!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is friendly, check in was easy, our meals at the “living room” restaurant were quick and delicious. The grocery store is right across the street and our unit has a full kitchen which makes meal prep easy and inexpensive.
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fully satisfied
My room was clean and tidy and also Very comfortable. The cleaning staff was excellent and very helpful and caring
11 nachten verbleven in november 2023

8/10 – Goed

Jillian M

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
There was a water issue every day for the days i stayed. We were NOT informed that there was a water issue at check-in. I love the amenities the most plus the convenience of the super market etc.
7 nachten verbleven in november 2023

6/10 – Redelijk

Kimberly

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room looked clean but needed upkeep. It smelled like old cigarettes. Property looked worn but pool was nice. Common areas need cleaned up as there were old water bottles and garbage in the landscapes. The area outside the hotel was nice and convenient for food and beaches.
1 nacht verbleven in november 2023

4/10 – Matig

Graham

2 nachten verbleven in november 2023

10/10 – Uitstekend

Edgardo

7 nachten verbleven in november 2023

10/10 – Uitstekend

Ulukia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked it quietness
2 nachten verbleven in november 2023

10/10 – Uitstekend

Jeanita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have been coming to this property for years. The staff are wonderful and the facilities are stellar. Best place to stay on St Kitts
2 nachten verbleven in november 2023
Reactie van Hotel Management op 19 nov 2023
Good Day Jeanita,Thank you for making us your preferred choice. We will continue to strive to exceed your expectations.

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice facilities. Very comfy.
2 nachten verbleven in november 2023
Reactie van Hotel Management op 19 nov 2023
Thank you for your feedback. It is a appreciated.

10/10 – Uitstekend

Mervin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
2 nachten verbleven in november 2023
Reactie van Hotel Management op 15 nov 2023
Thank you for your feedback. Thank you for staying with us.

10/10 – Uitstekend

Philomena

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very spacious and clean. Staff very courteous and helpful
4 nachten verbleven in november 2023
Reactie van Hotel Management op 15 nov 2023
Thank you for staying with us. We appreciate your feedback.