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Beoordelingen van Quality Inn Bastrop

2.5 out of 5
Quality Inn Bastrop
106 Hasler Blvd, Bastrop, TX

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 150 van 492 beoordelingen" "
Gastenscore: 8 - Goed. 190 van 492 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 492 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 492 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 492 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Tie

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Danielle

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property overcharged me $204.76 and refuses to refund my money. They stated its a completely different rate and they are giving me the run around about giving me a refund.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

William, San Antonio

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All the staff was friendly.
1 nacht verbleven in maart 2024

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service
Staff is great and efficient only issue is we didn’t know it was under construction
2 nachten verbleven in februari 2024

8/10 – Goed

Shane

Positief: Netheid, personeel en service en comfort kamer
Great location and service
Very nice stay. Great customer service. Due to the remodeling there were no vending machines available. Convenient to local stores for anything you may need. Overall we would stay again
3 nachten verbleven in januari 2024

8/10 – Goed

Mabel

Reisde met familie
Positief: Netheid, voorzieningen
good option

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Undergoing renovation, hallway carpeting removed awaiting replacement. Everything freshly painted. Room had new tile, very clean and tidy.
1 nacht verbleven in januari 2024

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and professional. They are renovating but it was clean and fresh.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Maureen

5 nachten verbleven in januari 2024

10/10 – Uitstekend

Jorge

Zakenreiziger
Positief: Voorzieningen
7 nachten verbleven in januari 2024

8/10 – Goed

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very clean
2 nachten verbleven in december 2023

10/10 – Uitstekend

Sergio

4 nachten verbleven in december 2023

10/10 – Uitstekend

Sergio

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Jeremy

1 nacht verbleven in december 2023

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tricia

1 nacht verbleven in december 2023

10/10 – Uitstekend

angelena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, the facility is updating. The room given to us was the updated room. Very nice updates. I will frequent this Inn again, if i am in the area.
1 nacht verbleven in november 2023

8/10 – Goed

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was able to check in much earlier than expected.
1 nacht verbleven in november 2023

6/10 – Redelijk

Daren

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The service was good at the front desk. The hotel is under construction and there is no carpet in the hallways and the noise from traffic in the hall is very loud. I am sure things will improve once the construction is done.
1 nacht verbleven in november 2023

6/10 – Redelijk

Jill

Negatief: Staat van de accommodatie en faciliteiten
Property is under construction. Room was very clean and nice though.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Carter

1 nacht verbleven in november 2023

8/10 – Goed

William

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good location, more convenient and cheaper than Austin while attending the F1 GP weekend. The property seems to be preparing for some needed remodeling. Parking was limited by the container units taking up spaces. Rooms were quiet and comfortable.
4 nachten verbleven in oktober 2023

8/10 – Goed

Beverly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Lily

Reisde met familie
We were in the handicapped room, which was right next to the housekeeping laundry room (ie. Noisy). The staff was helpful in fixing the security latch when we reported that it was jiggling and didn’t look secure. Bathroom was a bit worn (some peeling on wall area near shower). It is in a convenient spot right behind the McDonald’s.
1 nacht verbleven in oktober 2023

4/10 – Matig

Carol

Negatief: Netheid, staat van de accommodatie en faciliteiten
would liked to have had notice that they were in the middle of renovations. hall carpet to rooms had been pulled up so it looked terrible. the sink would not drain in one of he 3 rooms we booked and he toilet had been disconnected in another of the 3. Only good thing I can say was to clerk was very nice and the bed comfortable. The breakfast would have been better had the creamer for the coffee had not been empty and or they offered to replace the empty creamer, but did not.
1 nacht verbleven in oktober 2023

8/10 – Goed

Pedro

Positief: Netheid, personeel en service
Great location. Overall customer oriented staff. There were some deficiencies (loose shower head, door mirror area needs some paint, water spout in the bathtup loose and leaks) that need to be corrected in the bathroom of the room (209) that we stay. Receptionoist on shift was notified. Main hallway (second floor) out of the rooms need completion (replacement of carpet). Concrete surface is rough for customers that use some kind of luggage w/wheels. Anything else was more than fine. I will returned and use the property in my next visit. By the way super rates the best that weekend in town.
1 nacht verbleven in oktober 2023

8/10 – Goed

Anthony

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good budget hotel, currently going through a renovation. No complaints
1 nacht verbleven in september 2023

10/10 – Uitstekend

KRISTI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Susan, Austin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Remodeling, no elevator
1 nacht verbleven in september 2023

4/10 – Matig

Jesus, McAllen

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kaye

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nikki made check in very easy. Great location. Facility is due for an update, however; they are aware and have the signs posted of the pending changes. Clean facility. Conveniently located to every thing.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Debra

1 nacht verbleven in april 2023

8/10 – Goed

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
overall it was satisfactory. liked the bathroom mirror & vanity which was large. wished room had been cleaned and towels replenished but it was fine since it was only me staying in the room.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Thayde

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

10/10 – Uitstekend

Brenna

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was adequate for price. Rooms were clean and neat. Ruby at the front desk sealed the deal. Very nice and went out of her way to make sure we were taken care of. Great employee! Hold on to her!
2 nachten verbleven in maart 2023

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

4/10 – Matig

Laura

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
Receptionist was irritated that I questioned the rate. She was interrupted three times and took the non-emergent interruptions a priority over completing our check in. Then explained she was busy all evening. Unprofessional.
1 nacht verbleven in maart 2023

6/10 – Redelijk

Kenneth

Reisde met familie
Negatief: Personeel en service
Thank goodness I pre-paid for the room. We checked in at 7 p.m. and was told they didn't have any rooms available. We had already pre-paid so they gave us a room someone hadn't checked into yet. The desk clerk had to call his manager to find out what to do. While standing there, he told her that there were 4 rooms that were not cleaned... Very unprofessional.
1 nacht verbleven in februari 2023

4/10 – Matig

Callee

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was terrible. May have been clean but I tried not to look too hard. The bathroom sink was in the bedroom, the shower was small, like 2x3 ft. Noisy and the area left a lot to be desired.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kim Rocks!
Kim at the front desk was extremely helpful during check-in. She went out of her way and made everything quick and easy.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Ricardo

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Ronnie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Dawn G. op 5 jan 2023
Dear Ronnie,Thank you for choosing Quality Inn and for taking the time to share your experience. Your feedback is extremely important to us. As the new General Manager who has recently taken over this property, I apologize for any inconvenience you may have had during your stay. We hope to welcome you back in the future.

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i WAS COMPLETELY HAPPY ACTUALLY OVERJOYED AS WERE MY FRIENDS THAT WERE WITH ME! tHE STAFF WAS TOP NOTCH AND THE BREAKFAST WAS GREAT! I WILL DEFINITELY STAY THERE WHEN IN BASTROP AND WILL RECOMEND THE HOTEL TO OTHERS! THANK YOU FOR SUCH EXCELLENT SERVICE!

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Dawn G. op 2 jan 2023
Tiffany,Thank you for choosing Quality Inn Bastrop and for taking the time to provide positive review. We look forward to welcoming you in the future.

6/10 – Redelijk

Daniel, San Antonio

Zakenreiziger
Positief: Personeel en service, voorzieningen
There was a roach on the wall as I was walking to my room, not too inviting.
1 nacht verbleven in november 2022
Reactie van Dawn G. op 2 jan 2023
Daniel,Thank you for choosing Quality Inn and for taking the time provide feedback. While we have a vigorous pest control protocol in place, we have increased our services. We hope to welcome you in the future.

10/10 – Uitstekend

Cesar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente servicio
1 nacht verbleven in november 2022
Reactie van Dawn G. op 2 jan 2023
Cesar,Thank you for choosing Quality Inn Bastrop and for taking the time to provide positive review. We look forward to welcoming you in the future.

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service
1 nacht verbleven in november 2022

10/10 – Uitstekend

dennis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Kelly

Negatief: Staat van de accommodatie en faciliteiten
Credit Card Ran Twice & They Lied About It
Checking in was difficult. Even though I had booked online and had a reservation number, the clerk somehow managed to pull up my info from a job I had over 10 years ago. Later that evening, I checked my bank account to find that the room charge had been debited twice. When we questioned the front desk about it, we were assured that it had only been run once, and they gave me a receipt showing only one charge. The following morning I checked at the front desk regarding the charge and was again told it had only been run once and received another receipt. I logged into my bank account this morning to find that there were two debits and a pending credit. Why does the documentation from the hotel not show the two charges when they are definitely reflected in my account?
3 nachten verbleven in oktober 2022