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Beoordelingen van Brooks Guesthouse

4 out of 5
Brooks Guesthouse
1 Crescent Gardens, Upper Bristol Road, Bath, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 256 van 574 beoordelingen" "
Gastenscore: 8 - Goed. 236 van 574 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 574 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 574 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 574 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jasmijn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Julia

Positief: Personeel en service, voorzieningen
Negatief: Netheid
This property was in a location close enough to the city center, but removed enough to be quiet and peaceful. Unfortunately, my overall visit was mostly overshadowed by the intense basement/mildew-type smell that permeated my room, to the point that my clothes gathered the scent. The carpet and duvet were stained, and the room became fairly chilly at night (a portable heater was provided, but was insufficient). Overall the facilities are in dire need of an update/renovation, for cleanliness' sake.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

simon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cosy, very friendly - so easy and comfortable. Lovely little stay - thank you
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in november 2023

10/10 – Uitstekend

A.J.

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to get to from the train station, via walking or bus. The atmosphere here was very nice, the common room felt quite welcoming, had some board games and some comfortable chairs. Getting around Bath from here was great. Bath is an extremely walkable city, and there's a lot of convenient restaurants within a short distance. The room itself was really nice, I'd say quaint. Seemed well decorated and clean. Staff were friendly. I only ate breakfast once just to try it, and it was good. Was a perfect place for a nice relaxing few days in Bath.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Gustavo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Victorian guesthouse in beautiful Bath
We had a great time at the Brooks Guesthouse. It's a very nice Victorian house, very well preserved and decorated. The people who work there are very friendly and helped us with practical issues. They serve an excellent breakfast. Our only complaint is that the folding sofa-bed in our room was too hard.
2 nachten verbleven in oktober 2023
Reactie van Patrycja op 27 okt 2023
Dear Gustavo,Thank you for the lovely review and top score!We are very sorry for the sofa bed. We are waiting for a new one, unfortunately there are delays with delivery.Thank you for choosing us and should you ever fancy a visit to Bristol we have a sister property there - Brooks Guesthouse Bristol.

10/10 – Uitstekend

Adriana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my time at the guesthouse, the room was very clean, cozy, comfortable and had a very nice sleep, just the way I expected. Also, there is the Royal Victoria park nearby to visit. Magdalena was very nice and helpful with my stay. I really recommend it!!
1 nacht verbleven in oktober 2023
Reactie van Patrycja op 27 okt 2023
Dear Adriana,Thank you for choosing Brooks Guesthouse, Bath and for the lovely review.The whole staff and Magdalena are very grateful.If you ever fancy a visit to Bristol we have a sister property there - Brooks Guesthouse Bristol.

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SPOT ON
Bath is lovely , Brooks is great , (another one in Bristol ,just as good) walked into central Bath .
1 nacht verbleven in oktober 2023
Reactie van Brooks Guesthouse Team op 27 okt 2023
Dear Mark, We are delighted you have enjoyed your stay and the beautiful city. We have to see you again in the future! Thank you for the highest score and lovely review.

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Really lovely, comfortable, spotlessly clean, staff could not have been more helpful
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Alison

2 nachten verbleven in april 2023
Reactie van Magdalena op 24 apr 2023
Thank you!

10/10 – Uitstekend

Fredrike

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rekommenderas
Jättefint BnB. Trevlig personal, sköna sängar, god frukost. Stort rum med o-hotelligt utseende.
1 nacht verbleven in april 2023
Reactie van Magdalena op 24 apr 2023
Tack så mycket!

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are absolutely amazing, my bed and room facilities were great also loved the lounge at Christmas it had a globe that lit up with the Christmas decorations was a really nice touch would highly recommend this place if visiting bath definitely will come back!
Reactie van Magdalena op 24 apr 2023
Thank you for a lovely review! Hope to see you again soon.

8/10 – Goed

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely guesthouse & staff
Lovely break in Bath & Brooks Guesthouse was great,, switched our room to one that was just amazing. We’ll definitely return. Thank you.
2 nachten verbleven in november 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly welcome.
1 nacht verbleven in november 2022

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A brief, lovely stay. Close to The Circus and anything else you'll want to see in Bath. The house is calm and warm and the room was very (very) comfortable. I did not partake in the full English, but two other guests went out of their ways to tell me how wonderful it was.
2 nachten verbleven in november 2022

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely B&B
Stayed here to run the bath half marathon. The staff were very friendly and accommodating. The accommodation was clean and comfortable with good facilities. The location was very good with everything we needed within walking distance. We were provided with a permit to park on a nearby road. Our stay was perfect. Would definitely stay again.
2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Danny

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very poor communication with customers. Didn’t inform us ahead of time Via Expedia about road construction work in front of hotel and the inconvenience with car parking / luggage off loading arrangements. The option of 1 extra double bed in the Expedia online form was very misleading.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely room and close to arenas of interest and weddings.
1 nacht verbleven in juni 2022

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brooks Guesthouse has a great deal of charm and the staff are each wonderful. I love old buildings and typically seek out older buildings to stay in. But older buildings do have eccentricities and what is charm to one person might frustrate another. My room did not quite have the period aesthetic I expected from the photos on the website. The toilet frequently required multiple flushes (3-10), the basement room often had that slight basement smell unless the screenless windows were open, and the steps can be rather steep and not wide enough to carry a suitcase by your side (which means the luggage must be carried in front of you or behind you - tough if they are heavy). Also the keyhole to the room was so low on the door you pretty much have to crouch on the floor to manipulate the very stubborn key in the lock. Street traffic can be a little loud at times from the front side of the building where I was. But the bed was comfortable, the location is excellent, the staff is friendly, and ultimately it was a very pleasant place to stay. The landscaping is obviously cared for. The common rooms are simple and homey. So if you let yourself simply view the unpleasant bits as eccentric period charm – part of the adventure, you will enjoy your stay here. Ultimately there is far more good than not. It is about a 1/2 mile walk east to restaurants, theater, shops. A 1/2 mile walk north takes you to the Crescent and the park and the Circus shops. I recommend it if you are a good sport.
5 nachten verbleven in september 2022

10/10 – Uitstekend

amanda

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Nur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good except the main road car noise.
1 nacht verbleven in juli 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is ideal for visiting Bath. Clean & well kept . We parked in Charlotte Street car park which is almost directly behind the hotel. . The breakfast was excellent, all freshly cooked. The staff were lovely, very helpful. The only downside was that our room was on the small side.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Andrea

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great service and clean rooms
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Stuart

1 nacht verbleven in mei 2022
Reactie van Magdalena op 14 mei 2022
Thank you!

10/10 – Uitstekend

Molly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely establishment and great breakfast. Easy walk to town. Clean and great for family of four.
2 nachten verbleven in april 2022
Reactie van Magdalena op 14 mei 2022
Thank you!

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Magdalena op 14 mei 2022
Thank you!

10/10 – Uitstekend

Ann

1 nacht verbleven in april 2022
Reactie van Magdalena op 14 mei 2022
Thank you!

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Magdalena op 6 apr 2022
Thank you!

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a beautiful place and close to downtown.
1 nacht verbleven in maart 2022
Reactie van Magdalena op 6 apr 2022
Thank you!

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place to stay when visiting Bath
We had an overnight stay here whilst visiting Bath. We had a friendly and welcoming check in, and were pleased to be given a parking permit for the street parking. Our room was comfortable and very clean.
1 nacht verbleven in maart 2022
Reactie van Magdalena op 6 apr 2022
Thank you for the review! We hope to see you back.

8/10 – Goed

Claire

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, great location for walking into the centre of Bath or up to The Circle and Royal Crescent.
1 nacht verbleven in februari 2022
Reactie van Magdalena op 6 apr 2022
Thank you.

10/10 – Uitstekend

ANITA

Positief: Netheid, personeel en service
Typically British. Clean. Friendly staff Well situated
2 nachten verbleven in februari 2022
Reactie van Magdalena op 6 apr 2022
Thank you.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great find
Lovely clean, comfortable hotel with friendly staff and nice room. Excellent breakfast.
1 nacht verbleven in februari 2022

10/10 – Uitstekend

expedia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pefect stay
Absolutely amazing,staff so friendly, professional and helpful Food excellent, room clean and good size. Would recommend again
1 nacht verbleven in januari 2022
Reactie van Magdalena op 24 jan 2022
We are so happy you have enjoyed your stay! Hope to see you again in the nearest future.

10/10 – Uitstekend

Alessandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding fanily friendly hotel standard b & b.
Amazing, excellent. Family room is perfect, breakfast outstanding. Shirt walk to Bath centre.
1 nacht verbleven in januari 2022
Reactie van Magdalena op 24 jan 2022
Thank you for taking time to write this review! We are happy you have enjoyed your stay in Brooks Guesthouse.

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Magdalena op 24 jan 2022
Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Magdalena op 24 jan 2022
Thank you

10/10 – Uitstekend

Expedia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Magdalena op 24 jan 2022
Thank you

8/10 – Goed

Lauren

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely breakfast, guesthouse was nicely decorated for Christmas and had the additional touch of mince pies and mulled wine available for a small charge. Bed was really comfortable, our room was at the front of the property so you could hear the road especially if you wanted the door (which was the window) open so might be quite loud for some people but wasn't much of an issue during sleeping hours. Bathroom really nice and clean. Very good location for centre of Bath, only a short walk so definitely worth it. Thanks for a lovely stay for my 30th birthday with my mum 😊
2 nachten verbleven in december 2021
Reactie van Magdalena op 24 jan 2022
Thank you so much for your review! We are happy you have enjoyed your stay.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Magdalena op 24 jan 2022
Thank you

10/10 – Uitstekend

Cornelius

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast.
1 nacht verbleven in november 2021

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van Magdalena op 17 sep 2021
Thank you! We are happy you have enjoyed your stay!

8/10 – Goed

Rosie

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2021
Reactie van Magdalena op 17 sep 2021
Great, thank you.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal location
Great stay, 2 nights! Certainly would go again!
2 nachten verbleven in juli 2021
Reactie van Magdalena op 17 sep 2021
We are happy you have enjoyed your stay! We hope to welcome you back soon.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely room and staff were very helpful good spot to walk too the center of bath too
1 nacht verbleven in juli 2021
Reactie van the Team at Brooks op 17 sep 2021
Great, thank you. We are happy you have enjoyed it!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No parking
Really nice room and service. Shame about there being no private parking otherwise it would have been amazing.
1 nacht verbleven in juli 2021

8/10 – Goed

W

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
BROOKS SHINES
It was an enjoyable stay helped by very friendly and supporting staff. Breakfast was well prepared, presented and tasty maybe a little pricy at £10.50 pp. The room was small in size but satisfied all our needs. Communal lounge and honesty bar added to the enjoyment.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great B&B
Great place. Perfect for the city and our event (pub in the park). Would recommend.
1 nacht verbleven in juni 2021
Reactie van Magdalena op 6 jul 2021
Thank you very much! We are happy you have enjoyed your stay.

6/10 – Redelijk

Sarah

Reisde met familie
Positief: Personeel en service, comfort kamer
Ok but could be better
I expected more for the price paid. The service was friendly but the room was dated and the bathroom especially around the shower needs some attention
1 nacht verbleven in juni 2021