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Beoordelingen van Wentworth House Hotel

2 out of 5
Wentworth House Hotel
106 Bloomfield Road, Bath, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 136 van 604 beoordelingen" "
Gastenscore: 8 - Goed. 208 van 604 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 604 beoordelingen" "
Gastenscore: 4 - Matig. 87 van 604 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 604 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

5,8/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

J.M.

Positief: Netheid, personeel en service en comfort kamer
Goed genoeg. Maar begint wel wat te verouderen.
2 nachten verbleven in juni 2022
Reactie van Danny op 8 aug 2022
Thank you for your feedback

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Slechte comfort
De douche werkte niet en bleef steenkoud en eeen 6m2 kamer is niet echt een tweepersoons kamer
2 nachten verbleven in september 2018
Reactie van Cheshta op 14 mei 2021
Excuses voor de problemen waarmee u te maken heeft gehad. We hebben deze keer uw ervaringen genoteerd. Wees gerust, we zullen er in de toekomst naar streven om een geweldig verblijf bij ons te garanderen. Met vriendelijke groet, Jacob

6/10 – Redelijk

Sydney

Positief: Netheid
Negatief: Personeel en service
Hotel near Bath city center
This hotel was a disappointment for the amount of money we paid. The room itself was decent and the bed was comfortable, but the wifi didn't work at all. We complained about this, and the person at reception had us run around, trying different routers over and over again, but we never got it to work. In the end, we just had to sit in the lobby every time we wanted to use it. For the price we paid, I found it very annoying. Also, our toilet was very difficult to flush. We had to pump the handle at least 6 times, which took a surprising amount of force, to get it to go. And then, after every flush, the water ran for about 30 minutes, which was super annoying. The man at a reception was also very short-tempered. But, in his defense, he seemed to be the only employee, and apparently had to work from 7am until 10pm, every day. On the positive side, the location is pretty good, it's just a 15-minute walk into the city center (if you don't get lost). And there's space to park your car (although the car park is a little small and its unclear where you are allowed to park). The breakfast was decent, with an option to get both continental and cooked.
Reactie van Cheshta op 14 mei 2021
Thank you so much for your ranking and valuable review, Sydney! We have duly acknowledged your input and we ensure better services in the future. Regards, Jacob

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel met leuke elementen.
Reactie van Cheshta op 14 mei 2021
We zijn blij te zien dat u onze diensten leuk vond. Met vriendelijke groet, Jacob

4/10 – Matig

Julie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was pleasant and helpful. Whole property was run down and not at all like the website pictures. Barely adequate,eg masking tape over cracked tiles in the bathroom so toes aren't cut on the sharp edge.
1 nacht verbleven in april 2024

6/10 – Redelijk

Abi

Positief: Personeel en service
3 nachten verbleven in april 2024

4/10 – Matig

Obisike

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
If you like lady birds you'll love this place!
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

TABINDRA, Nuneaton

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Rob

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

8/10 – Goed

Larry Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

4/10 – Matig

Lucinda

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mrs

2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Sabina

Dated smelled Dirty dusty bed linen Musty smell Bathroom needs modernising Not worth the money at all
1 nacht verbleven in september 2023

6/10 – Redelijk

Anthony

Reisde met partner
Tired
1 nacht verbleven in september 2023

10/10 – Uitstekend

Stuart

2 nachten verbleven in september 2023

6/10 – Redelijk

L

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing to say really, its old and tired and cheap furnishings and should be painted grey to match its feel but it served a purpose for one night, its a £50 a night hotel tbh
1 nacht verbleven in september 2023

10/10 – Uitstekend

Neeraj

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location. Staff helpful. Room and bathroom were clean. View from the room windows excellent. Easy to walk to the Roman Baths. Dining options nearby as well as at the property (if booked in advance).
1 nacht verbleven in augustus 2023

4/10 – Matig

graham

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room smelled damp, the bathroom fan was not working and there was mould ingrained in the tile grout. Manager was made aware and was unable to change rooms as fully booked. He contacted the owners to make them aware that I was not happy. I am awaiting their decision as to any reimbursement for this sub standard room.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nie wieder
Durch einen Unfall konnten wir nicht bis 22.00 Uhr einchecken. Obwohl wir öfter mit dem Manager Danny telefonierten wurde dieses nicht ermöglicht. Eine Verschiebung der gebuchten Nächte wurde ebenfalls nicht ermöglicht, obwohl Zimmer frei waren. So bezahlten wir zwei Nächte für eine Nacht Aufenthalt. Die eine Nacht hat uns gereicht. Das Zimmer war dreckig und muffig. Große Spinnenweben vor dem Fenster und kein Wasserdruck in der Dusche die voller Schimmelpilz war. Das meist gehörte Satz vor und nach dem einchecken war " we can´t do it". Die Wäscherei, die in der Unterkunftsbeschreibung steht, existiert nicht. Sie war einer der auschlaggebenden Gründe dieses Hotel zu wählen. Das Preis Leistungs-Verhältnis stimmt absolut nicht!
2 nachten verbleven in juli 2023
Reactie van Danny op 23 jul 2023
I am sorry that you had an accident and couldn't stay for the two nights. However I am disappointed and a little perplexed that you have given the property and myself personally such a poor review.You asked me to alter the dates on your reservation form, so you could make an insurance claim and I explained that this was not possible. After several attempts to explain this to you, you then snatched the form out of my hand and refused to give it back unless I agreed to change the dates on it. This part seems to be missing from your review?You say the room was dirty, but the only detail you provide was that there were spider webs OUTSIDE the room. Whilst we are very close to the centre of Bath, we are in a rural location, so this sort of thing can happen.However at no time did you make us aware of any dissatisfaction that you had with the accommodation.They only thing you made us aware of, repeatedly, vociferously and violently was my inability to alter the date on your reservation form.RegardsDanny- the apparently unhelpful one.

4/10 – Matig

CHUNG-SEOCK

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
쾌적한 환경이나 시설이 노후함.
환풍기 고장. 실내화 없음. 교통은 비교적 좋아 버스로 쉽게 갈수 있음. 주견환경은 조용하고 쾌적함. 저녁에 식당은 운영하지 않고 아침은 주문시 준비.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Kevin

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023

6/10 – Redelijk

Amanda

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service
Great place to stay to visit bath on a budget.
1 nacht verbleven in juni 2023

8/10 – Goed

isaac

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Average hotel
The hotel is ok, its a bit old but is well priced.
1 nacht verbleven in mei 2023

6/10 – Redelijk

Tuan

2 nachten verbleven in april 2023

10/10 – Uitstekend

Sallie

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff polite and helpful, lovely venue. Would definitely recommend.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bath
All very nice and comfortable
2 nachten verbleven in april 2023

4/10 – Matig

Stephen

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
All a bit dated, needs some money spent on it
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Bruce

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I spent one night there with my father and expected that this place would have been a good example of a historic type building and room. That is not what this place is. The room was musty and very cold as the heating system was broken. Tv was a small computer monitor that didn’t work that well. The beds were of very low quality and we could feel the springs in them The bathroom shower was practically unusable it was so small. I would not stay there again.
1 nacht verbleven in maart 2023

6/10 – Redelijk

Susan

Reisde met partner
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Glenn

2 nachten verbleven in maart 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2023

6/10 – Redelijk

Lotia

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Doris

1 nacht verbleven in februari 2023

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, personeel en service
2 nachten verbleven in februari 2023

4/10 – Matig

Christian

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and in a good location. The room was a very strange layout, but that’s fine. The bed was terrible, the tv did not work, the shower was small and very weak, the lavatory was oddly low, there were no plug sockets by the bedside tables and the radiators could not be turned off. We were told to put our towels over the radiator to prevent it getting too hot. We opened the window, but were also on the lower ground floor and slightly concerned about security, especially since our window was next to the entrance to the garden. We needed to let the hair dryer run for a bit before using as it was dusty. I would not stay here again and would not recommend it to others.
2 nachten verbleven in januari 2023

6/10 – Redelijk

Paul

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
I Won’t stay there again
I stayed in room 22 … felt like I was in the basement… small room …hard bed …the tiny bathroom was like a walk in fridge and the TV was unwatchable signal kept breaking up
1 nacht verbleven in januari 2023

8/10 – Goed

Simone

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Property is older but very nice . Great service and knowledge of area. Great views. Had a lovely stay in a beautiful city
2 nachten verbleven in december 2022

8/10 – Goed

Jessica

4 nachten verbleven in november 2022

10/10 – Uitstekend

Lynda

1 nacht verbleven in december 2022

4/10 – Matig

Christopher

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing for the price.
Cramped and damp bathroom with an odour of mould. small shower cubicle with broken door. Broken socket. choice of breakfast was cooked or none with or without toast but no jams etc or juices which you really expect from even middle of the road hotels. my friend if going to London for 4 days are Christmas to a 4 star spa hotel for less than double what I paid for this and is laughing!
2 nachten verbleven in december 2022

10/10 – Uitstekend

Sarah

1 nacht verbleven in december 2022

10/10 – Uitstekend

Angus

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great place to stay. Bit of a walk up the hill from the station but plenty of parking space if you have a car. The man at the reception was very friendly and happy to give recommendations on what to do around Bath. Would choose Wentworth House Hotel again in a heartbeat.
Reactie van Danny op 29 nov 2022
Thank you for your kind comments

4/10 – Matig

Francesca

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
I chose this property as it had parking and it was within walking distance of central Bath. I was very disappointed with the condition of the bed because I could feel ALL the metal springs. It was very uncomfortable. In addition, the tv reception was very poor and frustrating to watch.
1 nacht verbleven in november 2022
Reactie van Danny op 29 nov 2022
Thank you for your feed back. we will use your comments to improve our service.

8/10 – Goed

Moira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very helpful staff. As the hotel wasn't very full at this time of year I was upgraded to a nicer room. Less stairs and the en suite was en suite and not across the corridor involving 2 keys. At busy times the car park gets a bit crowded but fine this time.
2 nachten verbleven in november 2022
Reactie van Danny op 18 nov 2022
Thank you for your kind feedback. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Matthew

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
When we arrived at the hotel the room we were given was a freezing cold room in the basement that smelled of mould. The wall radiator did not work and the only heater was a small electric heater. The Manager could not offer us any alternate room, or options to improve the situation. With my partner having a health condition we were forced to walk out and pay for alternate accomodation
3 nachten verbleven in november 2022
Reactie van Danny op 18 nov 2022
I am sorry that you did not enjoy your stay. As you wanted a twin room and we only have one, it wasn't easy to find an alternative room. However I did offer addition heating which was declined. Also it appeared to me that you had already decided to leave before bringing your dissatisfaction to our attention.

8/10 – Goed

Luke

2 nachten verbleven in september 2022
Reactie van Danny op 18 nov 2022
Thank you for your feedback

10/10 – Uitstekend

Nikki

2 nachten verbleven in oktober 2022
Reactie van Danny op 18 nov 2022
Thank you for your feedback