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Beoordelingen van Americas Best Value Inn & Suites Mont Belvieu Houston

2.5 out of 5
Americas Best Value Inn & Suites Mont Belvieu Houston
9111 N Highway 146, Baytown, TX

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 30 van 96 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 96 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 96 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 96 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 96 beoordelingen" "

7,8/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Robert

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The TV remote worked to turn it on and off including the volume but you could not change the channel.Mine was stuck on the cartoon network.
1 nacht verbleven in april 2024
Reactie van ABVI op 11 apr 2024
Hello Robert, Sorry for the inconvenience you experienced. Thank you for letting us know about the issue and we will definitely fix it out. We hope will see you here back and have a great experience with us.

10/10 – Uitstekend

Geri

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No problems with our stay
4 nachten verbleven in februari 2024
Reactie van ABVI op 11 apr 2024
Hello Geri, Thank you for sharing your feedback. We are excited to see you here again..

8/10 – Goed

Matt

1 nacht verbleven in september 2023

10/10 – Uitstekend

Tony

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well managed
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Amando

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Front Desk Clerk Rude, but get place to Stay
The rudest front desk clerk I have ever met and encountered. I was not allowed an early check in, with temperatures reaching over 100 degrees. The FD clerk said that first that there were NO rooms available at the time. Then turns around and states that if I wanted to check in early that it would have to be charged 25 dollars. (SMH) Luckily, I speak Spanish and a housekeeper who was in passing let me get a cup of ice, super nice housekeeper. You had to have an access key in enter to retrieve ice and vending machines. We spoke about my experience and she assisted me. Don’t get me wrong the place is nice and my room was clean with nice floors and remolded. The water pressure was very good. The towels were HARD. The refrigerator and microwave were nice and working condition. TV was clear and a nice size updated DirectTV. Then the other bad news, housekeeping at 10 am knock on my door for check out status. I let her know I would be checking out at 11 am nice and friendly, she said okay.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

James

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible. Sheets were stained. Staff at night and morning were rude and just horrible. Morning staff gave me a hard time to get back my $150 deposit. It was convenient when I had to stop but absolutely horrible.
1 nacht verbleven in juni 2023
Reactie van Guest Relations op 25 jun 2023
Dear James,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 – Ontzettend slecht

Erica

Negatief: Personeel en service, voorzieningen
1 nacht verbleven in april 2023

6/10 – Redelijk

Melba

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Monique

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk tried to charge me a $150 deposit fee that was not mentioned in the booking process. And also told me it had to be CASH when I was paying the room with a card. I had to find another hotel further away because of this and did not end up staying here. Will not be back.
2 nachten verbleven in maart 2023

6/10 – Redelijk

Elizabeth

Reisde met partner, Reisde met familie
Negatief: Personeel en service
It’s was a nice place and you were right next to restaurants and gas stations very convenient. The rooms don’t have lamps in them which was a little weird. And the blankets are thin but we brought our own so it worked out great. Be sure you bring $150 in cash for a deposit they don’t take the deposit with card. This place will not rent to anyone under 21 unless the room is in someone’s name that is over 21 and they have their ID.

6/10 – Redelijk

Deborah

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Great place for the low, low price. I did have to ask to get a hair dryer and iron, but they were very quick to help. They even told me let them know if I needed one up front. No bedside lamps - that was not cool. However, for the price, we would stay there again.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Shawn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2023

4/10 – Matig

Luis, Tucson

6 nachten verbleven in februari 2023

10/10 – Uitstekend

Sy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Jorge Adrian

1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

rogelio

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Kandy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to a temporary work site. Nice room.
2 nachten verbleven in september 2022

8/10 – Goed

Nancy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
When I booked the room I booked a king bed, smoking because my husband smokes and it said they had one available. When we got there they said that they are a non smoking facility and put us in a room with two queen beds and had an ashtray in the bathroom and no,no smoking sign on the door! ??? My husband was not a happy camper! But other than that it was great!
1 nacht verbleven in juli 2022

6/10 – Redelijk

Jerome

1 nacht verbleven in mei 2022

6/10 – Redelijk

Tim

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Great spot for sleep
Check in was a nightmare but it was handled within the hour of arriving. The lady at the front desk was very helpful and was on top of things as best she could. The location of the hotel was perfect for T2K22 as there are plenty of spots to eat that were quick and close by.
3 nachten verbleven in maart 2022

4/10 – Matig

Dennis

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor
Wasn’t too empressed honestly. Lady at front desk was a bit paranoid and asked for a $50 room deposit in cash up front. I did not have cash so she pointed to the atm… she kept tailing at the cameras and did not give me attention . I wasted $3.50 in using the atm and got my deposit back the next day. Very disappointed in service and rooms didn’t have lamps?
1 nacht verbleven in december 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Jeremy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NICE
The hotel was nice and clean, friendly guests
1 nacht verbleven in januari 2022

2/10 – Ontzettend slecht

Kristi

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rude people
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Jacob

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was wonderful!!
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Aerielle

1 nacht verbleven in december 2021

8/10 – Goed

Nelson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly place nice and clean
1 nacht verbleven in november 2021

6/10 – Redelijk

Gladis

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
Experience can improve
The front line staff sets the tone when you stay in a hotel/motel. I was surprised I had to make a cash security deposit and read out loud the policy displayed through the window glass. Checking out felt rushed as well. They are extremely firm on their 11 am checkout - from calling 30 min before, to having staff knocking on the door to ensure you're awake, and have the cleaning crew to inspect the room so you can get your cash deposit back.
2 nachten verbleven in oktober 2021

6/10 – Redelijk

Erica

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice property if you’re only staying 2 days. No breakfast but it’s surrounded by restaurants.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was clean and staff was very friendly.
1 nacht verbleven in oktober 2021

6/10 – Redelijk

Diane

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
People are rude
1 nacht verbleven in oktober 2021

4/10 – Matig

William

Negatief: Personeel en service
I didn’t like the way, was greeted. Upon arrival. And didn’t like it when I checked out. The lady, working the desk. Apparently couldn’t give me a paper receipt. Wanted to email me a receipt. But as of about, 3 hours after I checked out. Still no email from her. I would not recommend this place to anyone. Television channels selection was very limited
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Emmanuel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was ok.
1 nacht verbleven in juli 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The room was up to date. Very clean. However upon check I was advised no breakfast and was reminded three times no pets allowed. I had none. I was reminded check out time was at 11am. I also recieved a call from the front dsk at 10:20 am advising to check out soon. I was told I risk a late check out fee. I really felt unwelcome and rushed out.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet and convenient to restaurants.
1 nacht verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen
No coffe pot in the room had to ask for more towels and had to leave a cash deposit which I didn’t know about when I booked the room, when I got there had to pull cash out of there ATM which made me spend and 5.00 for ATM fees. No TV Chanel guide. Had very few channels . Will not stay there again.
2 nachten verbleven in juni 2021
Reactie van Guest Relations op 22 jun 2021
We're sorry if your experience at our property was not what you were expecting. We will discuss your feedback with our team and hope your next adventure goes much better.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Book the wrong location
1 nacht verbleven in juni 2021
Reactie van Guest Relations op 18 jun 2021
We're sorry to hear this. Hopefully, the next time you're in Baytown, we'll have the pleasure of showing you why we're a guest favorite!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good for the price
room was comfortable. shower pressure was good and hot water. air conditioning not so great. room only had a fridge. no microwave. no pool or hot tub.
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2021

8/10 – Goed

David

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Janis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020

8/10 – Goed

Angelique

Zakenreiziger
Positief: Netheid, comfort kamer
No breakfast at all, no coffee pots, no lamps only big light, no iron or board...un impressed
1 nacht verbleven in september 2020

10/10 – Uitstekend

Alexis, New Orleans

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable! The staff were very nice too.
2 nachten verbleven in september 2020
Reactie van Max op 14 sep 2020
Thank you for staying with us.

4/10 – Matig

Geverifieerde reiziger

5 nachten verbleven in augustus 2020
Reactie van Max op 14 sep 2020
Thank you for staying with us.

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in augustus 2020
Reactie van Max op 14 sep 2020
Thank you for staying with us.

10/10 – Uitstekend

Chad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was nice in peaceful
2 nachten verbleven in juni 2020
Reactie van Max op 14 sep 2020
Thank you for staying with us.

4/10 – Matig

Diana

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in juli 2020
Reactie van Max op 14 sep 2020
Thank you for staying with us.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2020