Dear Gerry, On behalf of the team of the SO Sofitel Mauritius, we appreciate your sharing of this great experience. We are indeed happy to hear that you enjoyed our resort with its unique natural environment. we have taken good note of your remarks regarding the circular stones in order to improve it. We hope to have the pleasure to welcoming you again to our tropical paradise. with SO Kind Regards, E.ZUCCHI, General Manager

Dear Guest, Thank you for this great feedback and appreciation of your stay at the SO Sofitel Mauritius. We hope to have the opportunity to welcome you back in this amazing hotel to relax and pamper yourself and our team will be happy to assist you to make of this occasion one of the most memorable. Kind Regards from SO, E.Zucchi General Manager

Dear Turgay, Thank you for sparing some of your precious time to share your holiday escapade. We are delighted to note that you have enjoyed he beach suite and truly appreciated all aspects of our resort. We will share your comments specially highlighting your satisfaction on the service of our collaborators and their helpfulness. Our team is SO looking forward to bring sunshine to your next stay with us. Kind Regards. E.ZUCCHI, General Manager

Dear Mr Claudio,Thank you for the excellent rating!The whole team hopes you will come back very soon to enjoy more memorable moments.Best Regards,So/ Team

Dear Kristian,Thank you for rating our hotel!Looking forward to seeing you again very soon.With kindest regards,SO/ Team

Bonjour Mons Mohamed,Nous vous remercions pour vos commentaires suite à votre séjour au SO/ Mauritius.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour nos ambassadeurs qui travaillent jour après jour pour vous offrir un service irréprochable.Nous espérons avoir la chance de vous accueillir parmi nous lors de votre prochain voyage à l'Ile Maurice.Bien à vous,L’Équipe SO

Dear Mrs Sam & Ruth,Thank you immensely for the heart touching review. Thank you for your visit and for giving us the privilege to be at your service to share our passion for the hospitality industry.We shall share your amazing feedback and recognition to all our ambassadors who contributed preciously to the success of your holidays especially Raj, Divya, Chef Vinay, Jamy, Noora, spa team, the buggy drivers as well as the gardeners.Looking forward to the pleasure of welcoming you back soon for another memorable moment.Yours Truly,SO/ Team

Dear Mrs Khatidja,Thank you for taking the time to tell us about your experience at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,So/ Team

Dear Mr Eric,Thank you for the excellent rating.We are looking forward to welcoming you very soon.Best Regards, SO/ Team

Dear Reem,Thank you for taking the time to tell us about your holidays at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,So/ Team

Dear Sabrina,Thank you for letting us know how much you enjoyed your recent stay at So/ Mauritius.We are delighted to hear that you were able to take advantage of the overall service provided by our ambassadors who were eager to help.We hope to have the pleasure of hosting you again in the near future.Kind Regards,So/ Team

Hello,Thank you for sharing your experience of our resort.Your feedback has been taken into consideration with great concern for continuous improvement.We look forward for your next stay at our resort for a much better experience.Kind Regards,SO/ Team

Bonjour,Salutations de So/ Mauritius, merci d'avoir pris le temps d’évaluer votre séjour.Mille mercis pour ces belles appréciations qui nous vont droit au coeur.Quel bonheur que de vous savoir conquis par le So/ Mauritius, ses prestations et ses ambassadeurs.En espérant vous retrouver pour un autre séjour parmi nous.Bien à vous,L'Equipe So/

Dear Andreas,Thank you for taking the time to tell us about your experience at the So/ Mauritius, We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,So/ Team

Dear Alexandra,We thank you so much for taking the time to write about your stay at SO/ Mauritius and we are delighted to read about your experience.Your review is a source of motivation for the whole ambassadors to always give the best service. So, thank you again!Your feedback about the heated pool has been taken into consideration with great concern for continuous improvement.We look forward to welcoming you in the near future.Kindest regards,SO/ Team

Dear Daniyal,Thank you for the amazing rating, looking forward to welcome you again.Best Regards,So/ Team

Hello,Thank you for the amazing rating, looking forward to welcome you again.Best Regards,So/ team

Dear Harvey,Greetings from So/ Mauritius.We are thank you for your beautiful review, we look forward to welcoming you back for a yet another wonderful holiday soon.Warm island regards,So Team

Hello,Thank you so much for rating a 10 out of 10 to our hotel.We are looking forward to welcome you soon.Kind Regards,SO Team

Bonjour Monsieur Nicolas,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au SO/ Mauritius.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels SO/ sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées.Nous vous remercions encore pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe SO

Dear Filiberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, SO Team

Dear Nejat, Thank you for for this great review! We appreciate your feedback and we will definitely share it with our ambassadors. We are sure that it will serve as an encouragement for them. We hope to welcome you back very soon. Kind Regards, SO Team

Dear Russell, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

Dear Guest, Thank you for such a nice review! We are really glad to know that you have enjoyed your experience at SO/ Mauritius particularly the excellent and particularly attentive service from our ambassadors. At SO/, it is of utmost importance that all the ambassadors exceed the legitimate expectations of our guests and while reading your comments we can see that they hit the mark! Thank you for the recommendation and we hope to welcome you again very soon. Kind Regards, SO Team

Dear Evatt, Thank you for taking the time to rate your stay at SO/ Mauritius. We are glad to read that you enjoyed your time with us. We look forward to welcoming you back soon. Kind Regards SO Team

Chère Nadia, Nous vous remercions d'avoir pris le temps de noter votre expérience suite à votre séjour au SO/ Mauritius. C'est avec grand plaisir que nous partagerons votre note à toute l'équipe. Au plaisir de vous revoir prochainement! Cordialement, L’Équipe SO

Dear Ling Ling, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

Dear Alexey, We appreciate you took the time to share your feedback. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret that you weren't entirely satisfied with the quality of service at the resort. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Sincerely, SO Team

Dear Hussein, Thank you for your high praises and recommendations! We're looking forward to welcoming you back to SO/ Mauritius for your next holiday! We will also share your review with all the ambassadors. Kind Regards, SO Team

Dear Madam Vera We would like to thank you for taking the time to give us your feedback following your stay in our resort. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer innovative comfort to our guests. Thank you again for your comments which inspire us to maintain our level of service and we hope to have the pleasure of welcoming you again. SO Kind regards The Management

Dear Sir/Madam, We thank you very much for your good comments which caught our attention. We really appreciate it & the team is happy to learn that you had a wonderful time with us and with great pleasure we shall share your experience with our team. We are looking forward to welcome you again in our beautiful resort. SO/ kind regards The Management

Good morning SamJewell, Thank you for taking the time to rate and share your experience following your stay at SO/ Mauritius. We are happy to read that you had a great stay and that all the ambassadors contributed to make your stay a first class holiday. It is with great joy that we will share your review with all the ambassadors. Looking forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

Good morning CELMA, A SO/ big thank you for taking the time to share your experience with us. We are glad to read that your found the place spectacular and great to rest with your family. We will share your review with all the ambassadors that work hard to make your stay a memorable and unique one. See you soon. Kind Regards, SO/ Mauritius Team

Good morning, Thank you again for sharing your experience. I am sad to read that although you enjoyed our amazing staffing and location, the rest of your culinary experience were not up to your expectations for which I would like to offer my sincerest apologies. At SO/ Mauritius, we constantly strive to ensure the food and drinks offered and also service is kept to a high standard. Following your comments I will be personally addressing these issues with the Chefs team to ensure that we provide a 5 star experience to all our guests. We look forward to seeing you soon. Kind Regards, SO/ Mauritius Team

Good morning Aleksandra, Thank you for taking the time to rate and share your review following your stay at SO/ Mauritius. We are glad to read that you enjoyed your stay with us. We have duly noted all your highlights concerning the breakfast and lunch and will share them with the concerned departments so that immediate corrective measures can be applied. Thank you again for your great review. We look forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

Good morning, Thank you for taking the time to rate your stay at SO/ Mauritius. We are glad to see that your had a great stay. Hope to see you soon, Kind Regards. SO/ Mauritius Team

Good morning Thank you for this five star rating. We hope to welcome you back soon. Kind Regards, SO/ Mauritius Team

Good morning, Thank you for taking the time to share your experience following your stay at SO/ Mauritius. We have taken good note of your highlights concerning the copy of your bills. We will share the information with the concerned manager for prompt action. We look forward to welcoming you back soon. Kind Regards, SO/ Mauritius Team

Good morning Thank you SO/ much for this great rating. We hope to welcome you back soon. Kind Regards, The Management

Good morning, Thank you for taking the time to rate and share your experience with us. We are glad to read that you enjoyed our location, found the property wonderful and the ambassadors friendly. We look forward to welcoming you back soon. Kind Regards, The Management

Good morning, Thank you for taking the time to rate your stay at SO/ Mauritius. WE hope to welcome you back soon. Kind Regards, SO/ Mauritius Team

Good morning, Thank you for the dazzling comment! We are so glad to read that you enjoyed your stay with us. We look forward to welcoming you back soon at SO/ Mauritius. Kind Regards, SO/ Mauritius Team

Good morning, We are very sorry to acknowledge your rating. Our main aim is to always fully satisfy our guests and we sincerely feel very touched that you did not appreciate your stay at SO/ Mauritius. Please accept our apologies. We however look forward to have the opportunity to welcome you back for another stay and have another chance to show you that guest satisfaction and experience is our main aim. Kind Regards, The SO/ Mauritius Team

Good morning, Many thanks for this dazzling review! We're delighted to hear that you had a delightful experience with us at SO/ Mauritius! We appreciate your compliments regarding your stay with us. We will make sure to pass on your kind words to all of them! We look forward to hosting you again soon for another great experience! Thank you again for sharing your review. Kind Regards, SO/ Mauritius Team

Good morning Joanna, Thank you for this fantastic review! We're happy you enjoyed your time with us so much at SO/ Mauritius! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated the friendly and helpful attitude of the ambassadors in order to make your stay an awesome experience. We look forward to hosting you again soon! Have an amazing day! Kind Regards, SO/ Mauritius Team