Uitzicht vanuit accommodatie

Beoordelingen van One&Only Le Saint Géran

5 out of 5
One&Only Le Saint Géran
Pointe De Flacq, Belle Mare

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 92 van 128 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 128 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 128 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 128 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 128 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Borislava

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very expensive
4 nachten verbleven in februari 2024
Reactie van Kind regards, One&Only Le Saint Géran op 19 feb 2024
Dear Borislava, Thank you for the feedback and for rating us. We will definitely review everything you share with us.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 – Uitstekend

Kadoovel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van One&Only Le Saint Géran op 11 dec 2023
Dear Kadoovel, Thank you for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards,

10/10 – Uitstekend

Sadoun

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Juste merveilleux. Si le paradis existe, je pense qu’il se situe au One & Only Saint Geran. Service 6 étoiles, beauté du lieu, infrastructures haut de gammes, propreté, qualités des mets. Tout est juste parfait !
4 nachten verbleven in november 2023
Reactie van One&Only Le Saint Géran op 1 dec 2023
Dear Sadoun, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

8/10 – Goed

josée

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Kind Regards, One&Only Le Saint Géran op 21 nov 2023
Dear josée, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 – Uitstekend

james

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Kind Regards, One&Only Le Saint Géran op 18 sep 2023
Dear james, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 – Uitstekend

Fred

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van One&Only Le Saint Géran op 22 aug 2023
Dear Traveler, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards,

8/10 – Goed

FAISAL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank you
It is an excellent hotel with vert attentive guest services or experience team. Bassil and Roshan were amazing and very helpful. Spa were decent and needs more improvement. Food options and restaurants were good. Wifi needs to be speed and have a coverage across the resorts. Overall, happy with the stay. Thank you One and only team
7 nachten verbleven in juli 2023
Reactie van One&Only Le Saint Géran op 19 jul 2023
Dear FAISAL, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Zoubida

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service, beautiful room and beach. Location is very convenient and the restaurants are delightful.
4 nachten verbleven in mei 2023
Reactie van One&Only Le Saint Géran op 31 mei 2023
Dear Zoubida, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was excellent. The resort is so beautiful. The beache is clean, the staff are working , disp
5 nachten verbleven in mei 2023
Reactie van One&Only Le Saint Géran op 18 mei 2023
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. Thank you once again for this great feedback.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, service and location!
7 nachten verbleven in oktober 2022
Reactie van One&Only Le Saint Géran op 31 okt 2022
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. Kind regards,

10/10 – Uitstekend

hans

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptionnel...c'est le seul mot qui me vient!
2 nachten verbleven in september 2022
Reactie van One&Only Le Saint Géran op 4 okt 2022
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide. Kind regards,

10/10 – Uitstekend

Teemu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unique experience
We have traveled a lot, but our stay at Saint Geran was definitely a unique experience. For starters, the whole resort was simply beautiful! The white marble floors, high ceilings with luxurious fusion decor, tall palm trees lining the alleys next to the white sandy beaches and turquoise ocean made an indelible impression on us. Secondly, the service was simply incredible. It seemed like each member of the staff knew us by our name and seemed genuinely interested in our wellbeing. Honestly, as a newlywed, I must admit that I did not get tired of hearing myself being called as Mrs. S.. and someone being constantly concerned of how is Mrs. S doing and Mrs S. is it time for your afternoon Piña Colada yet? 😄 The service was simply impressive, along with the delicious food, overwhelming breakfast buffet, and the unique chef’s table experience at the Tapasake restaurant, where we ended up dining each evening of our stay simply because the food was so delicious and we couldn’t get enough of it. Finally, the last but not the least is the Villa, which was so cozy and so beautiful that it felt like an experience itself with all its special characteristics and comforts. We did not want to leave this resort!
3 nachten verbleven in mei 2022
Reactie van One&Only Le Saint Géran op 22 aug 2022
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. Thank you once again for this great feedback.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

koen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service sehr gut
4 nachten verbleven in mei 2022
Reactie van One&Only Le Saint Géran op 1 jul 2022
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 – Uitstekend

Florian

2 nachten verbleven in april 2022
Reactie van One&Only Le Saint Géran op 2 mei 2022
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2022
Reactie van One&Only Le Saint Géran op 2 mei 2022
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 – Uitstekend

Lloyd

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing trip
We had a great stay the food was amazing the staff very friendly and helpful the hotel has two restaurants and the buffet where you also have breakfast.
11 nachten verbleven in november 2021
Reactie van One&Only Le Saint Géran op 2 mei 2022
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 – Uitstekend

AMMAR AHMED

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb hotel with an amazing surface and care for details.
7 nachten verbleven in december 2019
Reactie van One&Only Le Saint Géran op 17 dec 2019
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. With the hope to see you again in our little paradise of the Indian Ocean! Kind regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in oktober 2019
Reactie van One&Only Le Saint Géran op 14 nov 2019
Dear Guest, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dedication to personalised supreme service in a resort made our honeymoon more than we could have any right to expect.
4 nachten verbleven in oktober 2019
Reactie van One&Only Le Saint Géran op 7 okt 2019
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

DG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One&Only Le Saint Géran - Just Heaven
It was absolutely amazing. Surpassed our expectations.
7 nachten verbleven in september 2019
Reactie van One&Only Le Saint Géran op 16 sep 2019
Dear Guest, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in september 2019
Reactie van One&Only Le Saint Géran op 13 sep 2019
Dear Guest, Greetings from One&Only Le Saint Géran. Warmest Mauritian Regards,

10/10 – Uitstekend

Sultan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience
Very nice hotel and amazing services Also they take care of my kids and give them free gifts
2 nachten verbleven in augustus 2019
Reactie van One&Only Le Saint Géran op 28 aug 2019
Dear Guest, Greetings from One&Only Le Saint Géran! First of all, thank you for your wonderful feedback about our hotel. We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Warmest Mauritian Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schöne und exclusive Anlage. Auf jeden Fall 5 Sterne Anlage. Sehr schöne Zimmer mit Veranda, Ausblick auf Meer oder Lagune. Top Restaurant, top Service, top Essen. Alles auf sehr hohem Niveau.
3 nachten verbleven in augustus 2019
Reactie van One&Only Le Saint Géran op 20 aug 2019
Dear Guest, Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 – Uitstekend

Roland, Baden, Schweiz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geniales Top-Hotel. Personal super, zum Beispiel auch das Housekeeping! Kleiner Abstrich: In den Restaurants mit hervorragendem Essen war das Personal für unseren Geschmack manchmal etwas gar zu aufdringlich freundlich. Zudem wurde der Rotwein oft zu kalt serviert. Dass das Wetter in Mauritius in dieser Woche oft nicht mitspielte und das Nachtessen im Openair-Restaurant mit Pullover und Jacke angesagt war, dafür konnte das Saint-Géran nichts. Fazit: Ein Super-Hotel (das aber seinen Preis hat) und sehr empfehlenswert ist, auch mit seiner Top-Infrastruktur!
6 nachten verbleven in juli 2019
Reactie van One&Only Le Saint Géran op 5 aug 2019
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2019
Reactie van One&Only Le Saint Géran op 24 jun 2019
Dear Guest, Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2019
Reactie van One&Only Le Saint Géran op 10 apr 2019
Dear Guest , Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good hotel , recently renovated . Beach is beautiful . The ocean is not smooth , but nice also . Staff very friendly . Excelente food ! Recomend 👍
2 nachten verbleven in maart 2019
Reactie van One&Only Le Saint Géran op 18 mrt 2019
Dear Anonymous Guest , Greetings from One&Only Le Saint Géran! First of all, thank you for your wonderful feedback about our hotel. We are glad that you had a memorable stay and that the team managed to create some everlasting memories for you. We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Warmest Mauritian Regards, One&Only Le Saint Géran

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Things to take into consideration before booking.
Food is terrible with the expedition of breakfast. If you plan on lounging by the pool; prepare to pay a ridiculous expensive minimum consumption to use a bed. I was supposed to have a butler who never ever showed up. Concierge is rude and not helpful.
3 nachten verbleven in februari 2019
Reactie van One&Only Le Saint Géran op 28 feb 2019
Dear Anonymous Guest, Further to your comments, we would like to apologize if our services have not been up to your expectation. We pride ourselves to deliver exceptional personalized service and we are sorry that in your case we fell short. We have shared your comments with our team which we will definitely address. We really hope that you would consider us for your next stay in Mauritius and we hope to showcase to you the changes based on your feedback. Warmest Regards, One&Only Le Saint Géran

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Trevligt ställe
Fantastiskt ställe måste jobba med servicen tappat mot ifjol.
7 nachten verbleven in februari 2019
Reactie van One&Only Le Saint Géran op 27 feb 2019
Dear Mr Peter , Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to every single one of our guests. With the hope to see you again in our little paradise of the Indian Ocean! Warmest Mauritian Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in november 2018
Reactie van One&Only Le Saint Géran Team op 22 nov 2018
Dear Traveler, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxurious stay in a corner of heaven
Hotel is in very good condition Super breakfast buffet Great Beach options , sides lokking over different type of water. Cleanlineass of the facilities, room and beach is impeccable. Staff is realy helpful. Food options beyond bfast is a but repetitive. Location requires travel when visiting other parts of the island
7 nachten verbleven in oktober 2018
Reactie van One&Only Le Saint Géran Team op 17 okt 2018
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice view, beautiful beach, comfortable room, kind staff, delicious food.
3 nachten verbleven in oktober 2018
Reactie van One&Only Le Saint Géran Team op 17 okt 2018
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation, and that our colleagues provided the exemplary service upon which we have built our reputation. I’m glad that you fully took advantage of all the new facilities that the resort has to offer. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best there is!
I was taken care of throughout the entire stay
4 nachten verbleven in september 2018
Reactie van One&Only Le Saint Géran Team op 25 sep 2018
Dear Estimated Guest, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

Ivonne, Frankfurt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel to relax
Great hotel with excellent service. Staff is very friendly and the rooms are extremely nice with a comfortable size. Hotel activities are worth signing up for (bike tour, kayaking etc).
8 nachten verbleven in september 2018
Reactie van One&Only Le Saint Géran Team op 25 sep 2018
Dear Ivonne, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation, and that our colleagues provided the exemplary service upon which we have built our reputation. I’m glad that you fully took advantage of all the new facilities that the resort has to offer. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 – Uitstekend

Obaid, Dubai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I'm staying in Mauritius 1 week 3 days one&only hotel one day shandrani Beachcomber hotel and tow day at four seasons Hotel. This one's the best.
3 nachten verbleven in augustus 2018
Reactie van Melissa Calinghee op 28 aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is newly renovated
The hotel is a comfortable and beautiful property. Everything is very new and sparkles. The live band after dinner was a nice touch and the cafe off of the main lobby was an added bonus. All of the staff was very help and pleasant.
1 nacht verbleven in april 2018
Reactie van One&Only Le Saint Géran Team op 12 dec 2018
Dear Traveler, Thank you very much for sharing you experience at One & Only Le Saint Geran. It is truly a delighted to read your review and we are glad that your stay leaves up to your expectations. Thank you for highlighting the genuine hospitality of our dedicated team members. We shall ensure to share your accolades with them. We hope to welcome you back very soon. Kind regards, One&Only Le Saint Géran

8/10 – Goed

Fiona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for young families
Beautiful hotel . Great for families with small children. Fantastic buffet and breakfast. Amazing service. Loved The Point even though the food could have been better. Loved the early evening Dj with the fire pits. Shame you couldn’t eat there after 6-30pm. Perfect place for a bbq . Tried the Japanese and sadly it wasn’t great . We had to send the vegetables back . Fantastic gym tennis courts spa etc. Just felt it was lacking in something for our age group.
Reactie van One&Only Le Saint Géran Team op 13 dec 2018
Dear Fiona, We are delighted that you so beautifully detailed your experience in the review and enabling the future travelers and readers of this forum to have an insight in to what a holiday at One&Only Le Saint Geran is like! Thank you for highlighting the genuine hospitality of our dedicated team members. We shall ensure to share your accolades with them. We look forward to welcoming you back for a yet another memorable experience with us. Kind regards, One&Only Le Saint Géran

8/10 – Goed

LILI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2018
Reactie van One&Only Le Saint Géran Team op 12 dec 2018
Dear Lili, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2018
Reactie van One&Only Le Saint Géran Team op 12 dec 2018
Dear Estimated Guest, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel with a slip-up on departure
Excellent service, but my pre-arranged collection taxi was not allowed to enter the grounds so my luggage and I were transported to the gate on a buggy! a poor end to a great stay.
Reactie van General Manager op 1 feb 2017
Dear Traveler Thank you for such a great feedback following your recent visit with your family and I truly appreciate the time you have taken to review our resort. I am very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. I am delighted that we were able to exceed your expectations. I apologize for the inconvenience caused in regards to your departure, however please note that as per the country’s new law and regulation set for all the hotels in Mauritius, the taxis should only originate from the departing hotel. I look forward to welcoming you back next year after the re-opening of One&Only Le Saint Géran for another relaxing & memorable stay. Our Reservations Team are fully at your disposal for any assistance you may require. Best regards, Charles de Foucault, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful family hotel
Unprecedented service and attention to detail. Fantastic hotel, beautiful setting, and wide variety of food. I hope the new refurbishment will maintain the atmosphere of this grand hotel
Reactie van Charles De Foucault, General Manager op 24 dec 2016
Dear Traveler Thank you very much for taking the time to share your recent visit experience at One&Only Le Saint Géran. We hope you had a safe flight back and that it was not too hard getting back to reality. I am extremely pleased that you enjoyed the perfect location of our beautiful resort and that you noticed our friendly and helpful staff. Certainly, I have passed this on to our employees. Attention to detail is one of our priorities and I am delighted to read that our team was able to deliver you a quality service to meet your expectations. I do look forward to welcoming you back and trust we will prove our high standards of hospitality again at the re-opening of the legendary One&Only Le Saint Géran. Best regards, Charles de Foucault, General Manager

10/10 – Uitstekend

Clive

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Full marks to all the staff.
Amazing place, staff, location, food, activities and weather. What could be better? Really the friendliest and most service oriented place we've visited for a long time. Need to go on a diet now though!!!
Reactie van General Manager op 7 dec 2016
Dear Traveler Thank you very much for taking the time to write a kind feedback on your recent stay. I am pleased to know that you had a memorable stay on your fourth visit to our resort, and that you enjoyed the perfect location of our beautiful hotel and that you were pampered by our friendly and helpful staff and appreciated a rich culinary experience. Certainly, I have passed your comments to our employees. I and the entire team are looking forward to welcoming you again at One&Only Le Saint Géran and hope we can prove our high standard of hospitality again. Warm Regards, Charles de Foucault, General Manager

10/10 – Uitstekend

Bettina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfektes Resort um die Seele baumeln zu lassen
Ein Resort mit tollem Service an einer traumhaften Bucht gelegen. Sehr schöne Gartenanlage mit vielen Tieren wie zB einem Kranich.
Reactie van General Manager op 2 dec 2016
Sehr geehrter Reisender Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Wir investieren viel Zeit in der Anstrengung, unser Team zu trainieren, um den höchsten persönlichen Service zu gewährleisten. Bitte zögern Sie nicht, uns im Voraus zu kontaktieren für weitere Buchungen, so dass wir für eine weitere Entspannung vorzubereiten. Mit freundlichen Grüßen, Charles de Foucault, General Manager

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superbe
Personnel exceptionnel de gentillesse et disponibilité
Reactie van One&Only Le Saint Géran Team op 12 dec 2018
Dear Bruno, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

8/10 – Goed

Orite and Yoram, US

Positief: Personeel en service
nice, but hardly worth the costs
the hotel is very nice, the area is wonderfull, the staf are nice ( some of them)
Reactie van One&Only Le Saint Géran Team op 20 dec 2018
Dear Orite and Yoram, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards, One&Only Le Saint Géran

6/10 – Redelijk

silvano, roma

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Bellissimo resort con tanti servizi efficienti
Un'attività al giorno, pesca, golf, tennis, quasi non si riesce ad avere tempo per prendere il sole
Reactie van One&Only Le Saint Géran Team op 19 dec 2018
Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van One&Only Le Saint Géran Team op 12 dec 2018
Dear Estimated Guest, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

6/10 – Redelijk

kirshan, cape town

Positief: Personeel en service
Negatief: Netheid
Needs improvement to what it used to be
Overall experience was satisfactory but not worth the money we paid. Hotel needs a revamp and staff have become a but complacent and lack energy to provide superior service. Not enough personal attention given relative to previous stay
Reactie van One&Only Le Saint Géran op 19 dec 2018
Dear Kirshan, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 – Uitstekend

Marc, Schweiz

Positief: Netheid, personeel en service en comfort kamer
Super Hotel für Aktivurlaub oder Entspang Pur
Hotel besticht vor allem durch seine ausgezeichnete Lage z.B. für Golfer und Taucher. Das Personal ist extrem freundlich und das Essen ausgezeichnet. Wer am Abend noch etwas Live Musik möchte, kommt im One & Only auf die Rechnung. Das Hotel wird nächstes Jahr etwas umgebaut - ein Refresher, welcher an der Zeit angemessen ist, doch stört der Zustand keinesfalls das Ferienerlebnis.
Reactie van One&Only Le Saint Géran Team op 20 dec 2018
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. Kind regards, One&Only Le Saint Géran

6/10 – Redelijk

Steve, UK

Positief: Personeel en service
Restaurants not up to standard
This is a lovely hotel on a really lovely beach. The rooms are well designed and laid out and hotel facilities are as you would expect from a five star hotel. The spa is especially good. The main problem with this hotel is the restaurants. Admittedly we stayed out of season, but on the three nights that we were there the dining options were very limited. The first night we ate at Prime - this was a compete catastrophe - it took them three attempts to cook a rare steak. You would expect any restaurant that charges over sixty pounds for a steak to get this right - it spoilt the evening completely. The second night it was buffet only - this was very poor for a five star hotel. On the third night the Indian restaurant was open (first time since we arrived) - this was excellent food, so it was a real pity that it only opened a couple of times a week.
Reactie van One&Only Le Saint Géran Team op 20 dec 2018
Dear Steve, One&Only Le Saint Géran continuously strives for the ultimate service experience and product excellence in everything we do. Feedback from our guests is extremely precious to us. Thank you for taking the time to speak with us, we will definitely review everything you shared with us. I am sorry that overall we did not live up to your high expectations and I hope we will be able to welcome you back one day and make sure that you have a flawless experience. Kind Regards, One&Only Le Saint Géran