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Beoordelingen van Royal Orchid Resort & Convention Centre

4 out of 5
Royal Orchid Resort & Convention Centre
Allasandra Bellary Road, Yelahanka Near Jakkur Fly Club, Bengaluru, Karnataka

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 10 van 48 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 48 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 48 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 48 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 48 beoordelingen" "

6,8/10

Netheid

7,2/10

Personeel en service

5,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Vipin

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst property ……. I book for 3 nights 3 rooms with family and we just stay one night next day check out Reason Room so dirty Blanket got hair and smelly Toilet so dirty Staff rude No amenities Property around area no manage well I have worst experience and I feel embarrassed in front of my family If you ask for points from 0 to 10 I give zero Even we check out 2 day early staff didn’t ask why you checkout Because I know I can’t get refund back we pay for three night $1000
3 nachten verbleven in maart 2024

8/10 – Goed

Jaswanth Prasad

Reisde met familie
Positief: Netheid, personeel en service
Everything was great during the stay. Airconditioners were old and were making noise. Other than that it was a pleasant trip.
3 nachten verbleven in december 2023

6/10 – Redelijk

Puneet

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
not customer friendly
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Prateek

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Reactie van Royal Orchid Resort & Convention Centre op 14 aug 2023
Dear Mam/Sir,Namaste!!!At Royal Orchid Resort & Convention Centre, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Resort & Convention Centre, Bangalore.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vikas KulshresthaArea General Manage

4/10 – Matig

Viral

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Rooms were not clean, bedsheets were dirty, had to call room service to change. The glasses and water bottles in the room were not clean. Overall upkeep of the room was not up to a standard for it to be called a three star hotel.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

MANOJ

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel rooms & services were amazing . We loved it!!
2 nachten verbleven in oktober 2021
Reactie van Balwant op 19 nov 2021
Dear Mr. Manoj, It was a pleasure having you stay with us at royal orchid resort & convention Centre, Bangalore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your ratings that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were up to your satisfaction. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Balwant Dhami Front Office Manager

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in maart 2021
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good one.. Buffet spread is good and lot of varieties available in breakfast buffet spread. Privacy is a matter of concern when there are functions in their convention hall..
1 nacht verbleven in maart 2021
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Dear GuestNamaste!!!It was a pleasure having you stay with us at Royal Orchid Resort & Convention Centre, Bangalore.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Vikas KulshresthaArea General ManagerMobile:9902000220

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
It was good stay
1 nacht verbleven in februari 2020
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The curtains, sheets were stained, bathroom was dirty and stained, the food was below average,
1 nacht verbleven in november 2019
Reactie van General Manager op 11 dec 2019
Dear Guest, Warm greetings from all the team at Royal Orchid Resort & Convention Centre, Bangalore. On behalf of the management of Royal Orchid Resort & Convention Centre, Bangalore, I would like to thank you for staying with us. At Royal Orchid Resort & Convention Centre, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Resort & Convention Centre, Bangalore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Rishi Neoge General Manager

4/10 – Matig

Fabian, Sweden

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2019
Reactie van Rishi Neoge op 9 okt 2019
Dear Guest, Warm greetings from all the team at Royal Orchid Resort & Convention Centre, Bangalore. On behalf of the management of Royal Orchid Resort & Convention Centre, Bangalore, I would like to thank you for staying with us. At Royal Orchid Resort & Convention Centre, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Resort & Convention Centre, Bangalore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Rishi Neoge General Manager

4/10 – Matig

Geverifieerde reiziger

Positief: Voorzieningen
Negatief: Netheid
1 nacht verbleven in augustus 2019
Reactie van Rishi Neoge op 9 okt 2019
Dear Guest, Warm greetings from all the team at Royal Orchid Resort & Convention Centre, Bangalore. On behalf of the management of Royal Orchid Resort & Convention Centre, Bangalore, I would like to thank you for staying with us. At Royal Orchid Resort & Convention Centre, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Resort & Convention Centre, Bangalore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Rishi Neoge General Manager

6/10 – Redelijk

srinivasa

Decent getaway
Decent stay ...Cleanliness and Front office needs grooming. Dhaba restaurant is very good. Linen in the rooms need to look fresh. the place needs a lift.
3 nachten verbleven in mei 2019
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

6/10 – Redelijk

Mepi

Not worth the price and star rating
This is an excellent resort from the past .. everything they have is outdated and for the prince and star rating they show .. I expected more ... Staff was friendly and they restaurants is over pricey .. Much better food is available outside for lesser price ... I think they are planning some remodeling and I hope it’s for the better otherwise I don’t think it’s that great of a place
1 nacht verbleven in mei 2019
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

2/10 – Ontzettend slecht

Geverifieerde reiziger

4 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel resort.. Awesome stay.. Ambience and staff.. Good weekend gateway...
1 nacht verbleven in december 2018

8/10 – Goed

I, Tokyo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is easy to access from the Airport.
1 nacht verbleven in juli 2018
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
We are so happy to hear that. Thank you so much for the feedback.

2/10 – Ontzettend slecht

Rajaram, Pune

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most horrified hotel
I checked in hotel & stayed inside room for 30min, would not even imagined to return this place. I just checked out in phone & took taj near airport .
1 nacht verbleven in januari 2018

6/10 – Redelijk

xavier, paris

Positief: Netheid, personeel en service en comfort kamer
Pratique pour transit, proche aéroport Ils facturent 1/2 nuit pour un late checkout
1 nacht verbleven in januari 2018
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Good for short stay. Has decent amenities and clean room with decent washroom
1 nacht verbleven in november 2017
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

6/10 – Redelijk

jks

Positief: Netheid, comfort kamer
Hotel room is good for the price but food is low quality. Service is also not up to the mark. Would recommend only for a day for a quick getaway.
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

8/10 – Goed

G.l chandra

Positief: Personeel en service, comfort kamer
Very Homely and cordial welcome and stay
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent experience for stay..
Very nice experience. good to stay for outing... enjoyed

6/10 – Redelijk

Kandasamy

Positief: Netheid, comfort kamer
Everything at the Hotel was nice and lovely....However there are no escalators or lifts to 2nd level. This can a burden when you have a no of suitcases (pity the bell boy !) or for senior citizens to climb up the stairs. Again the Hotel was good and value for money, staff were excellent and the room was great. Regards, Kanda
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

8/10 – Goed

NOVA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good trip
Very nice stay food is expensive though
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

8/10 – Goed

Sangita, Bangalore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent resort, good service, v nice front desk
Had a very comfortable stay. The service was good and the team at the reception were pretty helpful and nice. I was not charged anything extra for the rollon bed and that was really great. However, the absence of details of the resort's offerings in a book/ brochure in the room was a slight problem. It would have helped us use the resort facilities more.
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

8/10 – Goed

Vinita

Positief: Netheid, personeel en service
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

6/10 – Redelijk

MADHAVAN, Dubai, UAE

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Spacious rooms & comfortable stay
The property is old and not maintained properly. I had to reject the first room and had to take another room which was acceptable. The shower cubicle did not work. Had to use the tub. The staff are very good and attentive. Break fast buffet was just ordinary. The food at the PUNJABI DABA was very good. The property is good and needs renovation very badly.
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

4/10 – Matig

Alessandro

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Forget it
Stayed in the "deluxe" room, second floor, no elevator. More than one electric plug not working. Small towels in the bathroom not available for the 1st and 3rd day, only shower ones. Curtains partially detached from ceiling rail. Bathroom would need more thorough cleaning, and renovation, sink cracked. Light in the clothes cabinet, switch broken so light is always on even during the night, unless you turn the main electric switch off. The hotel is convention/marriage/disco center, loud music until late at night. Windows not closing noise outside. Ok for coffe/tea set, but only one cup, cracked, no plate, one plastic stick for stirring. The Whole hotel need much better cleaning.

10/10 – Uitstekend

yami, chicago

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, welcoming staff, great food
I had a fabulous stay, came back for the second time, loved it!

10/10 – Uitstekend

GAGAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoy the greens
Great Value for money. Excellent ambience and service. Hihly Recommended hotel!

6/10 – Redelijk

Vish to Travel, T

Negatief: Netheid
Good place as an airport transit
Access is difficult. Roads are still being made. Need to call hotel for guidance. Place is good and airy. Food was nice Bfast was just average. Room is big, but all things look little old. Fatigue has set in. In bathroom, cleanliness is an issue. Taps are dirty. Staff is good. At reception they were unable to trace our fully paid booking for about 15 mins.
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

2/10 – Ontzettend slecht

HARI S., Tokyo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An absolute dump
It was only a 7-hour event, but let me go through it chronologically. 1:30am- Booked to catch a quick nap before I connected to a 10am flight. To start with the hotel was difficult to locate and the taxi guy went around for a while, probably cannot blame the hotel 100% for this. 1:40am- After checking in, had to carry some of my own luggage up 2 floors as there are no elevators in this hotel. Of course a young chap helped me with the luggage. The room was really poor quality with the place totally worn down. 1:50am- Though the AC was ON, it didn't feel like it. Found the balcony door open(!). Attempts to close it failed and called the front-desk. The luggage guy came back to fix it. After a 10 minute unsuccessful try I had to call the front-desk and ask for a different room. 2:15am- I was in a room where things seemed normal, but the room was in no better shape than the last one. Still a totally worn-out room with poor furnishings. 7:45am- Down at the restaurant for breakfast, it looked more like a local eatery; nothing wrong with them except that this was run by Royal Orchid. The service, well there was none to speak of. The tea I asked for never came. My omelette looked suspicious. 8:15am- Checked out and ready to catch a taxi back to the airport. Wait a minute! The only way was to get a hotel car @ 2.5 times the fare of a local cab.

8/10 – Goed

Jacques, Metz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Escale à Bangalore
L'adresse de cet hôtel m'avait été donnée par mon correspondant afin de faciliter notre rencontre. L'arrivée en taxi laissait planer un doute... Quelle bonne surprise à l'arrivée! Sans être un palace, cet hôtel est confortable,bien tenu; ma chambre était spacieuse; le personnel est accueillant. Que demander de plus pour une escale!
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't go there
Dirty room, shabby towels, toilet was unclean and smelly.

8/10 – Goed

Don, Texas

Positief: Netheid, staat van de accommodatie en faciliteiten
This is a nice place to stay with a restaurant and swimming pool. Free breakfast buffet style, although a more non-veg menu is preferred. Prompt response to all requests. TV programs are commendable with many movie channels as well as family programs like National Geograhic, etc. Housekeepimg personnel are pleasant and helpful. Would recommend to others.
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

6/10 – Redelijk

Atul, Gurgaon

run down property
The stay was okay. There is nothing to distinguish this hotel. We chose this because the location suited us of because of some pressing engagements we have. But the hotel can be summarized as mediocre. Rooms are okay, the service is average, there re no lifts. The hotel doesn't pretend to be anything else anyway , but the pricing is a bit steep for the kind of service provided. It is recommended only if you want to live in Yelahanka , or you may be underwhelmed by the experience
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Dear Sir,Namaste!!!At Royal Orchid Resort & Convention Centre, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Resort & Convention Centre, Bangalore.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vikas KulshresthaArea General Manage

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NEAR TO AIRPORT,GOOD AMBIENCE, GOOD SERVICE
WE ENJOYED THE STAY,WE WERE ONLY FOR 1 NIGHT BUT IT WAS GREAT,LOCATION NEAR TO AIRPORT,GOOD AMBIENCE

8/10 – Goed

IV Joseph, Mumbai

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a day out of mumbai
The superior rooms we checked in were located in a serene location within the vast property. The layout of the rooms are commendably good. The balcony was perfectly complimenting the occassional thunder showers. The furniture placed in the balcony could have been cleaned up before the arrival of guests. The telephones including helplines remained unanswered occassionally leaving doubts on the security of inmates. The roads leading to the hotel is certainly confusing and badly maintained...leave alone the numerous spead breakers.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Old hotel nr to BLR airport
Average hotel, should offer better facilities for the price charge Overall the landscaping and surroundings can be better with renovation. Food is average for a 4 star hotel. I rate this as 3 star
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
Thanks for sharing your feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Will you give us another chance?

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Royal Orchid Resort & Convention Centre op 26 jun 2023
We are really sorry that you had a 2 star experience with us recently. Please give us a chance to fix this. Could you please mail us your contact details, case no./ order no. with a reference to this review, & any other detail that you would like to add & we promise to address all your concerns immediately.

10/10 – Uitstekend

Stephanie, Costa Mesa CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet India
Royal Orchid is a great respite from the intensity that is often time "India"..We hope to return to the Royal Orchid on our next visit to Bangalore.... Internet service needs to be improved, however....

8/10 – Goed

recycled KW, Mumbai

Positief: Personeel en service, comfort kamer
Freindly, efficient service
Had to use the business center and they didn't charge me for 10 minutes of internet use and printing six pages. Pros: Room was well sized, hotel staff were extremely polite and went out of the way to please, comfortable room. Cons: NO Elevator (although the hotel has only Ground+2 Floors, one is needed), room fittings need an upgrade (not too bad though).

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfetto
ottimo hotel massimo confort

4/10 – Matig

Alex, Cambridge

Positief: Comfort kamer
Negatief: Personeel en service
Bad old India tourism
Compared to the same chain's excellent hotel in Mysore, this one is reminiscent of the bad old days of travel in India when nothing was quite right. The entrance is dark and barren, with only very loud music from beyond to suggest life. There's no lift, so make sure to arrive and leave when there are staff about to carry bags. The room had been modernized but the shower drain was blocked and there was no hot water when we left in the middle of the night for our flight. Checking out took an age, with very slow processing of our not at all complicated bill. Fortunately friends took us out for dinner but, had we stayed in, we wouldn't have been able to find a quiet niche in the restaurant. Only positives were that room service was excellent and the hotel is tolerably close to the new airport.