Dear Barbara,Thank you for publishing your comment in Expedia.With reference to the entertainment, we would like to clarify that we do have music in the pool every day and live music every night.We apologize if you did not like the dinner on the day of arrival and we would have liked you to have tried it another night, so as not to get the wrong impression. Also apologize if you felt that the attitude of our waiter was not appropiate. Be assured that we have taken note of your comment to detect any posible error.Regarding the room changes, we would like to clarify that on your arrival date there was an electrical problem. Our staff changed you to another room on the same floor, however, the electircial problem afected more rooms in that floor, therefore, we changed you to another room on a different floor.Once again, thank you for your feedback and we hope that despite this incident you enjoyed the rest of the aspects of your stay.We hope to have the opportunity to welcome you back in the near future.Kind regards,Customer Service Department.Hotel Servigroup Pueblo Benidorm.

Estimado José, Muchas gracias por su tiempo en hacernos llegar su comentario a través de Expedia. Nos complace saber que su estancia en nuestro hotel ha sido de su agrado. Quedamos a su disposición y esperamos volver a verle pronto. Saludos cordiales, Atención al cliente Hotel Servigroup Pueblo Benidorm.