The staff were lovely, really friendly and helpful! It was clean and nicely presented as a whole, the room and bathroom were both nice.
However, I stayed there for 2 nights and the cleaning staff didn't come in once while I was there. No one knocked while I was in in the morning to see if they could come in, and when I left and they saw me leaving, I still came back to an uncleaned room hours later, so that was disappointing.
The room I had was right next to the reception area so it was very loud, you could hear every word spoken outside. It was also facing the street on the ground level so again, very loud.