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Beoordelingen van Axel TWO Berlin - Adults Only

4 out of 5
Axel TWO Berlin - Adults Only
Bundesallee 31a, Berlin

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 367 van 857 beoordelingen" "
Gastenscore: 8 - Goed. 322 van 857 beoordelingen" "
Gastenscore: 6 - Redelijk. 103 van 857 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 857 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 857 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Marcel

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Nereida Rodríguez op 9 jan 2024
Dear Marcel, Thank you very much for staying with us and for taking your time to rate us. Your feedback is very important as it help us offer our guests the best quality and personalized service. Nothing is more important for us than the well-being of our customers. Please, we invite you to visit us in the short future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

6/10 – Redelijk

Reinier

Reisde met partner
Positief: Netheid
Niet de juiste kamer en voor capuccino moest extra betaald worden.
4 nachten verbleven in mei 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van Oliver Böhme, Hotel Manager op 13 feb 2020
Thank you so much for your recent stay. I m happy that you had a good time and we are looking for to welcome you soon. Best regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De kluis was kapot op vrijdag en duurde tot maandag totdat deze gemaakt was. Schoonmaak komt niet iedere dag. Personeel van receptie is onvriendelijk en legt een klacht direct terug bij de gast. Hebben niets begrepen van klantvriendelijkheid daar bij Axel TWO....
6 nachten verbleven in december 2019
Reactie van Ross Ospina Front Office Manager op 3 jan 2020
Thank you so much for your recent stay. I m sorry that there was some lack of service while you stay with us. Best regards, Ross Ospina Front Office Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
bar was gesloten, kamer perfect, niet goed was de informatie van het personeel, wisten het vaak niet, het hotel ligt ook niet echt in het centrum, je hebt echt wel de U bahn nodig om ergens te komen, maar die ligt wel in de buurt.De rit is kort en betaalbaar. Sauna en bubbelbad prima, stoomcabine deed het niet, al met al wel goed.
3 nachten verbleven in augustus 2019
Reactie van Oliver Böhme / Hotel Manager op 19 aug 2019
Thank you for your recent stay and your review. Best regards from Berlin

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
Goed: * de ligging op één minuut van metrostation Güntzelstraße * de prijs * de staat van de kamers en faciliteiten Minder goed: * het feit dat dit gayhotel zó heterovriendelijk is, dat er meer zuinige hetero's (want het kost dus allemaal niet zo veel hier) dan homo's verblijven. Dat is voor het "onder ons"-gevoel niet best. * de handdoekenvoorziening in de spa was echt flut: om 18.00 uur waren de handdoeken al op en als je zelf ook maar één handdoek op je kamer hebt gekregen, komt het allemaal wat mager en onprofessioneel over.
5 nachten verbleven in juni 2019
Reactie van Oliver Böhme / Hotel Manager op 9 jul 2019
Thank you for your review and your recent stay. It was nice to have you as guest. Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, comfy beds, good bathroom and decent gym. Location was ok.
3 nachten verbleven in april 2019
Reactie van Oliver Böhme / Hotel Manager op 8 apr 2019
Thank you so much for you great review. It was nice to had you as guest with us. Hppe to see you soon. Best regards

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in december 2018
Reactie van Oliver Böhme / Hotel Manager op 26 dec 2018
Thank you so much for your great review and your recent stay. Best regards from Berlin

10/10 – Uitstekend

Constantijn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, leuk, modern ingericht. vlakbij de metro U9
4 nachten verbleven in oktober 2018
Reactie van Oliver Böhme / Hotel Manager op 29 okt 2018
Thank you so much for your recent stay in the Two Berlin Hotel. It was a pleasure to had you as guest. Best regards from Berlin

4/10 – Matig

jef, Antwerpen

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Bedrogen gevoel
Wij hadden geen ontbijt gereserveerd. Achteraf blijkt dat 18 euro te kosten tenzij je het aan de receptie had gevraagd, dan kost het slechts 13€. Voor ons een verschil van 45€, terwijl men dat bij aankomst kon vermelden en vermijden. Ook de fietsen waarvoor wij mede dit hotel kozen waren niet aanwezig, en hulp om er dan goedkope te vinden, was teveel gevraagd. Ik raad dit hotel dan ook zeker niet aan.
3 nachten verbleven in september 2018
Reactie van Oliver Böhme / Hotel Manager op 19 sep 2018
Hi Jef, i m sorry that you had the feeling that the service was not good. At the moment you where here we had a promotion for 13€ at the reception instead of 18€ direct in the restaurant. For th ebikes we dont have influence because it is an external company. But you can get bikes here at every corner, so i dont really understand what happend. I m sorry for that. Best regards from Berlin

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rustig, net hotel dichtbij metro, lekker ontbijt.
Voor een bezoek aan Berlijn is dit hotel ideaal gelegen en goed bereikbaar (publieke gratis parking op 50 m van het hotel). De dag startte met een heel lekker en verzorgd ontbijt op het dak van het hotel met een prachtig panorama. Heel vriendelijke en behulpzame mensen aan de receptie. Geen grote kamer, maar niets tekort.
4 nachten verbleven in juni 2018
Reactie van Oliver Böhme, Hotel Manager op 21 jun 2018
Thank you so much for your recent stay with us and your great review on expedia. We are happ ythat you had a good time with us. I send you best regards from Berlin

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi, nieuw en relatief goedkoop
Prima hotel als je voor een redelijke prijs relatief luxe in Berlijn wil verblijven.
7 nachten verbleven in juni 2018
Reactie van Oliver Böhme, Hotel Manager op 20 jun 2018
Dear guests, thank you so much for your nice review on expedia. We are happy that you liked our Hotel and we hope to see you soon again. Best regards from Berlin

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader, komen wij zeker nog een keer terug
Keurig en schoon hotel, vriendelijk personeel,. Gunstige ligging vlakbij metro station
Reactie van AXEL op 19 mei 2018
Lieber Gast Esrtens möchte ich Ihnen danken, da Sie sich für unser hotel entschieden haben. Ich möchte noch Ihnen danken, da Sie mit uns Ihre Meinung geteilt haben. Wir würden uns sehr freuen, Sie noch mal im Two Berlin by Axel zu sehen. Wenn Sie Lust haben, können Sie auch die anderen Hotel besuchen, die wir in Barcelona, Ibiza, Gran Canaria und Madrid haben. Ich wünsche Ihnen noch alles Gute. Beste Grüße Marisol Cifuentes Hotel Manager TWO Hotel Berlin by Axel

10/10 – Uitstekend

Wouter, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk voor homokoppels, maar ook heterofriendly
Leuke medewerkers. Fijn hotel en superschoon. Kamers zijn aan de kleine kant, boek daarom een grotere kamer dan je zou denken. Spa is erg fijn, vooral veel mannen. Gym ook super en erg koel. Locatie is prima om met de metro Berlijn in te gaan. Metrostop voor de deur of pak een Uber.
3 nachten verbleven in maart 2018
Reactie van Axel op 7 apr 2018
Caro Cliente, Prima di tutto vorrei ringraziarli per stare con noi durante la tua ultima visita a Berlin. Grazie anche per la sua opinione e per condividerla con tutti i viaggiatori. La sua opinione è molto utile per noi e siamo felici di sapere che sei soddisfatti con l'hotel e il servizio fornito. Speriamo di rivederli molto presto. Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, nice clean quite rooms, friendly staff, around the corner from subway, only toilet paper used by the hotel for the rooms is very cheap! Received free upgrade will be back soon!
Reactie van AXEL op 27 feb 2018
Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

8/10 – Goed

Leon, Hellevoetsluis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel hotel voor only adult
Het hotel was van alle gemakken voorzien en heeft een moderne uitstraling.
3 nachten verbleven in november 2017
Reactie van Axel op 13 jan 2018
Lieber Gast Esrtens möchte ich Ihnen danken, da Sie sich für unser hotel entschieden haben. Ich möchte noch Ihnen danken, da Sie mit uns Ihre Meinung geteilt haben. Wir würden uns sehr freuen, Sie noch mal im Two Berlin by Axel zu sehen. Wenn Sie Lust haben, können Sie auch die anderen Hotel besuchen, die wir in Barcelona, Ibiza, Gran Canaria und Madrid haben. Ich wünsche Ihnen noch alles Gute. Beste Grüße Marisol Cifuentes Hotel Manager TWO Hotel Berlin by Axel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer net hotel, sfeervol ingericht en alles aanwezig wat men nodig heeft
2 nachten verbleven in november 2017
Reactie van Axel op 27 nov 2017
Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

8/10 – Goed

Rens, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vriendelijk personeel
Bij aankomst konden we eigenlijk pas om 15:00 uur inchecken omdat we om 15:45 uur een bezoek hadden gepland was dit erg krap. De receptionist heeft toen geregeld dat we toch al om 14:00 uur in de kamer konden. Voor de rest een mooi Hotel kamer netjes en van alle gemakken voorzien om te slapen op een citytrip.
3 nachten verbleven in november 2017
Reactie van Axel op 20 nov 2017
Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldige kamers
De kamer was ruim en altijd schoon. Twee heerlijke regendouche douchekoppen in de badkamer. De U-bahn ligt voor de deur. Je bent zo op de meest bezochte plekken van Berlijn. Ontbijt mag uitgebreider zijn, maar was goed en vers. Personeel is zeer vriendelijk en behulpzaam.

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
superhotel, 7e verdieping restaurant/bar aanrader!
Nieuw hotel, mooie ruime schone kamers met goede bedden, voldoende kastruimte en kluisje, super douche met twee regendouches en kamers altijd vlakbij lift. Verlichting/verwarming/muziek op badkamer/aangeven schoonmaken etc. gebruiksvriendelijk via tiptoetsen makkelijk bedienbaar. Op 7e verdieping prima ontbijt! Ook aan te bevelen om 's avonds lekker te eten of nog wat te gaan drinken! Spa op verdieping -1 (hebben wij geen gebruik van gemaakt), badjassen/slippers en grote badhanddoeken op kamer t.b.v. spa.
Dear Guest, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here in any of our Axel Hotels. Kind Regards, Juan Carlos Utrilla General Manager Axel Hotel Berlín

10/10 – Uitstekend

ranjeeth kumar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Nere op 1 mei 2024
Dear guest, We greatly appreciate the magnificent reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests, and we are delighted that you value our efforts; please, we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon! Kind Regards, Nereida Rodriguez Front Office Manager

2/10 – Ontzettend slecht

Ashraf

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had one of the worst hotel experiences I've ever. Stayed from Friday - Monday. Here is what happened: Check-in. was told I could use the spa whilst waiting for the room, soa is downstairs. I went downstairs found the spa but realised I needed a card to access it so back up again to ask for a card which should have been given. Down again but couldn't find the changing rooms. Up asking fir direction. Down again and still couldn't find it so back up pleading to the staff to come and show ne but they refused. Down again and found the changing room but realised i needed money for the lockers. Up again to get money (again something that they should have mentioned). Down again to realise towels should be oicked uo at reception. Back up again to ask fir towels. 5 times up and down all of which a professional staff could have helped me easily avoid. Room on 6th floor. Only one working elevator for the entire hotel that fits 2 people maximum Air conditioning broken in the room so it was 24 degrees in the room constantly even though it was not summer. Very little sleep at night Noisy, I could hear the restaurants closing up, moving bags of glass bottles and so on Telephone in the room was broken I could not call reception or room service - not fun when only one working elevator for the entire hotel that only fits 2 people When complained about the above issues with the room i was told to take the stairs and sleep naked. I complained to expedia since hotel did nothing but expedia did n
3 nachten verbleven in maart 2024
Reactie van Nereida Rodríguez op 12 apr 2024
Dear Ashraf,Thanks a lot for sharing your comments about your stay with us.Your opinion is very helpful to us as it makes as improve our quality and services every day.We would like to apologize if something was not of your liking. Two Axel hotel Berlin put a 24hours reception at the disposal of our guests so any request or query can be made at any time guest feels like. We have taken note of your comments and have passed them to the right departments, so we can improve, even more, our services. Kind regardsNereida R.

10/10 – Uitstekend

Danny, Great Yarmouth

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Amazing and a cheeky upgrade.
4 nachten verbleven in februari 2024
Reactie van Nereida Rodríguez op 12 apr 2024
Dear Guest,We greatly appreciate the magnificent reviews and the confidence you have placed in us as.We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels.Hope to see you soon.Kind Regards,Nereida R.

10/10 – Uitstekend

Daniel, Watton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel, large room, staff helped where they could. Rooms are modern, tube stop just outside, 25 min walk to Zoologister garden
4 nachten verbleven in februari 2024
Reactie van Nereida R. op 22 feb 2024
Dear Daniel, We greatly appreciate the magnificent reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests, and we are delighted that you value our efforts; please, we invite you to repeat your trip and be part of Axel hotels. Bob really appreciates your comments. Hope to see you soon! Kind Regards, Nereida Rodriguez Front Office Manager

6/10 – Redelijk

Michele

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Sehr gute Erreichbarkeit, U Bahn ist direkt vor der Tür. Zimmer doch recht klein. Sauberkeit könnte genauer genommen werden. 150€ Pfand, obwohl beim check out noch nicht einmal kontrolliert wurde, ob die Minibar benutzt wurde. Recht hellhöriges Gebäude. Dennoch , für eine Nacht vollkommen okay.
1 nacht verbleven in januari 2024
Reactie van Nereida R op 22 feb 2024
Dear Michele, We greatly appreciate the reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests, and we are delighted that you value our efforts; please, we invite you to repeat your trip and be part of Axel hotels. Bob really appreciates your comments. Hope to see you soon! Kind Regards, Nereida Rodriguez Front Office Manager

2/10 – Ontzettend slecht

Matthias

Positief: Netheid
Laute Musik aus Rezeption und Empfang schallte ins Zimmer ;( Die 3 Liegen im Spa Bereich sind zu wenig ;( Preis / Leistung passt nicht!
1 nacht verbleven in december 2023
Reactie van Nereida Rodríguez op 9 jan 2024
Dear Matthias, Thank you very much for staying with us and for taking your time to rate us. Your feedback is very important as it help us offer our guests the best quality and personalized service. Nothing is more important for us than the well-being of our customers. Please, we invite you to visit us in the short future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

ROBERT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Nereida Rodríguez op 9 jan 2024
Dear Robert,Thank you very much for staying with us and for taking your time to rate us. Your feedback is very important as it help us offer our guests the best quality and personalized service. Nothing is more important for us than the well-being of our customers. Please, we invite you to visit us in the short future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

8/10 – Goed

FABRICE, HAUBOURDIN

Positief: Netheid
4 nachten verbleven in december 2023
Reactie van Nereida Rodríguez op 9 jan 2024
Dear Fabrice, Thank you very much for staying with us and for taking your time to rate us. Your feedback is very important as it help us offer our guests the best quality and personalized service. Nothing is more important for us than the well-being of our customers. Please, we invite you to visit us in the short future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great experience, the spa features were an added bonus. Rooms were good size with amenities and enough space for clothes. Staff was very friendly.
2 nachten verbleven in oktober 2023
Reactie van Nereida Rodriguez op 14 nov 2023
Dear Zachary, We greatly appreciate the magnificent reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Nereida Rodríguez op 8 nov 2023
Dear Markus, Thanks for the nice feedback and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Gay Hotel
This hotel was great easy to get to from the airport, Its close to the subway so you can get anywhere you need to. Thanks to Bob at the front desk for being so helpful and great
4 nachten verbleven in oktober 2023
Reactie van Nereida Rodriguez op 7 nov 2023
Dear Michael, We greatly appreciate the magnificent reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Dirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Nereida Rodriguez op 7 nov 2023
Dear Dirk We greatly appreciate the magnificent reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Ricardo Anton

1 nacht verbleven in oktober 2023
Reactie van Nereida Rodríguez op 12 okt 2023
Dear Ricardo, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

gerard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hotel
5 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 3 okt 2023
Dear Gerard, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Angel

3 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 26 okt 2023
Dear Angel Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

8/10 – Goed

Yuen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area, good traffic, clean room and public area, and helpful hotel staff
3 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 28 sep 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 28 sep 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 – Goed

Faith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very small but it really worked
1 nacht verbleven in september 2023
Reactie van Nereida Rodríguez op 28 sep 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 – Redelijk

Marcel

2 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 12 okt 2023
Dear Marcel, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Maria

4 nachten verbleven in september 2023
Reactie van Nereida op 21 sep 2023
Dear Maria, Thanks for the nice reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

8/10 – Goed

LYNN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and comfortable accomodation
9 nachten verbleven in september 2023
Reactie van Nereida Rodríguez op 15 sep 2023
Dear Lynn Thanks for the nice reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Kenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was amazing we stayed for 5 nights. Bob was amazing he checked us in and gave us advice on bars in the area and things to do. Thanks Bob from the two Bahamian guys.
5 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 7 sep 2023
Dear Kenny,Thank you very much for staying with us and for taking part of your time in valuing us.Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers.Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels.Best regards,

10/10 – Uitstekend

Monika Harumi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 7 sep 2023
Dear Monika,Thank you very much for staying with us and for taking part of your time in valuing us.Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers.Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels.Best regards,

6/10 – Redelijk

Pichamon, Upplands Väsby

Positief: Personeel en service
Far away rrom everything, room is a bit run down and kinda stuck in 2000. Not worth the money.
6 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 29 aug 2023
Dear Pichamon,Thank you so much for staying with us and for your opinion. Its very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects.Hope to see you back here or in any of our Axel Hotels.Kind Regards,Nereida RodriguezFront Office Manager

10/10 – Uitstekend

GIANNI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
L’unico appunto che posso fare, è sulla colazione che si può migliorare
4 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 29 aug 2023
Dear GianniThank you so much for staying with us and for your opinion. Its very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects.Hope to see you back here or in any of our Axel Hotels.Kind Regards,Nereida RodriguezFront Office Manager

8/10 – Goed

Walter und Silke

3 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 7 sep 2023
Dear Walter und Sike,Thank you very much for staying with us and for taking part of your time in valuing us.Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers.Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels.Best regards,

8/10 – Goed

Marko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and just that what I booked.
7 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 17 aug 2023
Dear Marko, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff! Great option when you want gay/Hetero friendly option in Berlin
3 nachten verbleven in augustus 2023
Reactie van Nereida Rodríguez op 14 sep 2023
Dear Greg, Thank you very much for staying with us and for taking part of your time in valuing us. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers. Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels. Best regards, Nereida Rodriguez Front Office Manager

2/10 – Ontzettend slecht

Fatma

2 nachten verbleven in juli 2023
Reactie van Nereida Rodríguez op 4 aug 2023
Dear guest,Thank you very much for staying with us and for taking part of your time in valuing us.Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers.Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels.Best regards,Nereida RodriguezFront Office Manager

10/10 – Uitstekend

Darko

Positief: Voorzieningen
Super
2 nachten verbleven in juli 2023
Reactie van Nereida Rodríguez op 4 aug 2023
Dear Darko,Thank you very much for staying with us and for taking part of your time in valuing us.Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our customers.Please, we invite you to visit us in a non-distant future or to be part of any of our Axel Hotels.Best regards,Nereida RodriguezFront Office Manager