Great location. Our bathroom drain was clogged. My 15-year-old daughter took a shower, and then there was water everywhere. The rest of us could not shower because we did not have access to anyone to come and fix it that night. The problem was solved the following day at 10 am. Nothing was offered for the inconvenience, we requested a late checkout, and they could not grant it. I asked to give us an extra 30 minutes to get ready and the front desk person said ok. At 12, we had a very rude guy knock on our door to get out.