Een 32-inch flatscreentelevisie met kabelzenders en een televisie
Beschikbaarheid controleren

Beoordelingen van Hotel Bristol Berlin

Hotel Bristol Berlin
Kurfuerstendamm 27, Berlin, BE

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 461 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 127 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1001 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend
Ondanks dat ik al om 11:30 uur mijn kaner in kon, ging het inchecken een beetje moeizaam. Maar desalniettemin heb ik een prima verblijf gehad.
3 nachten verbleven in januari 2024
Reactie van Frank Ketterer op 30 jan 2024
Dear Guest,Thank you very much for your kind and warm words.It is a great pleasure for us that you made such a good impression and that you thoroughly enjoyed your time in our hotel.My entire team and I are already looking forward to welcoming you again as our guest at the Hotel Bristol Berlin.Until then, I'll stay with best regards from KudammFrank KettererGeneral Manager

8/10 – Goed

Dick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique was the swimming pool and some furniture.
4 nachten verbleven in juli 2023
Reactie van Frank Ketterer op 2 aug 2023
Dear guest,Thank you very much for your positive feedback.We are already looking forward to your next stay.Kind regardsFrank KettererGeneral Manager

4/10 – Matig

Patrick

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Geen 5 sterren waard.
Zeer gedateerd! Echt geen 5 sterren. Kamers zijn echt aan vervanging toe. Douches worden niet warm.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Johannes, Amstelveen

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Hotel Bristol Berlijn heeft de beste ligging en het leukste restaurant maar de kamers kunnen verschrikkelijk zijn als je 5 sterren verwacht zoals dit hotel wordt genoemd. De kamers zijn niet gerenoveerd behalve de executive rooms! Hierdoor een schril contrast met lobby etc. Geen wateekoker en een all in one zeep in grote knijpfles. Wat wil je ook voor de lage prijzen maar je raakt soms verblind door de 5 sterrengedachte. Laat je dit weg dan een top hotel!
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend!
Een uitstekend hotel op een perfecte locatie. Midden op de Kurfürstendamm. Het personeel is buitengewoon vriendelijk en servicegericht. Ontbijten in het Bristol hotel is een feestje. En dat allemaal tegen een zeer goede prijs. Mocht ik weer in Berlijn zijn, dan ga ik wederom dit hotel boeken.
3 nachten verbleven in januari 2022

8/10 – Goed

Stefan

3 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020

8/10 – Goed

H.M.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020
Reactie van Bristol Berlin Team op 4 feb 2020
Dear guest, Thank you kindly for being our guest at Hotel Bristol Berlin and leaving a rating. We are happy, that you had a pleasant time at our house and we are looking forward to accommodate you again in the near future. Kindest regards, Your Bristol Berlin Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in december 2019
Reactie van Bristol Berlin Team op 10 jan 2020
Dear guest, Thank you very much for being our guest at Hotel Bristol Berlin and for rating us. It is a pleasure to see, that you had an enjoyable stay at our house and we hope to welcome you again in the near future. Should you have any further questions or inquiries, please do not hesitate to contact us directly. Kindest regards, Your Bristol Berlin Team

8/10 – Goed

E.V.

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Bristol Berlin Team op 23 jan 2020
Dear guest, Many thanks for staying at Hotel Bristol Berlin and for rating us. We are happy, that you could explore Berlin from our outstanding location right at the famous boulevard Kurfürstendamm and we hope to see you again in the near future. With kind regards from Berlin, Your Bristol Berlin Team

8/10 – Goed

van

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Zeer goed ontbijt alleen jammer dat men hiervoor tafels reserveert voor enkele gasten Prima ligging aan de winkelstraat. Kamers zijn netjes, hier en daar een beetje gedateerd. Helaas hebben wij de ervaring gehad dat de geboekte kamer niet beschikbaar was.
3 nachten verbleven in december 2019
Reactie van Bristol Berlin Team op 2 jan 2020
Dear guest, Thank you very much for staying at Hotel Bristol Berlin and for giving your feedback. We are delighted, that you were convinced of our outstanding location. We are very sorry, that our service at breakfast could not live up to your expectations, but please be assured, that we will forward your remarks to the according departments. Further we would like to inform you, that we are currently undergoing renovation works and therefore hope to have you with us again very soon. Kindest regards and a happy new year, Your Bristol Berlin Team

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in oktober 2019
Reactie van Bristol Berlin Team op 5 nov 2019
Dear Guest, Thank you for taking the time to review your experience at Hotel Bristol Berlin. If you want to talk to us in person about review, please do not hesitate to contact us directly. Nevertheless, we hope to welcome you again and convince you of our facilities. With kindest regards, Your Bristol Berlin Team

8/10 – Goed

Luc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019
Reactie van Bristol Berlin Team op 4 nov 2019
Dear Luc, Thank you kindly for staying at Hotel Bristol Berlin and giving us a feedback. We are delighted that we met your expectations and we are looking forward to welcome you again in the nearer future. We remain available for any inquiries you may have. With kindest regards, Your Bristol Berlin Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2019
Reactie van Bristol Berlin Team op 24 okt 2019
Dear guest, Thank you very much for your rating and for being our guest at Hotel Bristol Berlin. We are delighted, that you could be convinced of the excellent quality of our house and hope to accommodate you again in the near future. With kind regards, Your Bristol Berlin Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel there is, they even arranged a room immidiately in at 10:00 in morning while normal check in is at 15:00
1 nacht verbleven in september 2019
Reactie van Bristol Berlin Team op 12 sep 2019
Dear guest, Many thanks for choosing Hotel Bristol Berlin, as well as for your review. We are delighted, that you had a pleasant stay at our house and we are looking forward to welcoming you again in the near future. With kind regards, Your Bristol Berlin Team

8/10 – Goed

James Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort verblijf en een mooie omgeving.
5 nachten verbleven in augustus 2019
Reactie van Bristol Berlin Team op 3 sep 2019
Dear Mr. Robert, We thank you kindly for being a guest at Hotel Bristol Berlin and for taking the time to rate us. We are delighted, that you had a comfortable stay and were convinced of our great location right at the heart of Berlin. Further, we are looking forward to accommodating you again very soon. Kindest regards from our beautiful city, Your Bristol Berlin Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel en uitermate vriendelijke en behulpzame medewerkers. Schone kamer, prima house keeping en restaurant en bistro mooi met een zeer goede bediening. Van ons geen enkele wanklank we hebben en fijn weekend gehad in dit hotel.
3 nachten verbleven in augustus 2019
Reactie van Bristol Berlin Team op 23 aug 2019
Dear guest, Many thanks for your stay at our hotel and for taking the time to give your feedback. We are delighted, that you have enjoyed your stay, and our facilities and staff at Hotel Bristol Berlin could fulfill your expectations. Therefore, we will gladly welcome you again for your next trip to Berlin. Kind regards, Your Bristol Berlin Team

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Dissapointed, check in was very slow and unprofessional. Front desk never greeted when we walked in, even at 12.30 at night. There was a porter but didn't even offer to help with our heavy bags. No asking if we needed advice , or info about the hotel. Room very old, outdated and smelly. Not worth the money we paid. The water came out of the sewer when we showered!! Only pleasant things were Nice beds, silence (noise cancelling windows) and the cleanliness and friendly housekeepers the only friendly staff in the hotel. Our room was very neatly made every day. What ruined our stay was the pool visit on sunday. Very rude and unfriendly pool attendant. We were treated very unprofessional, at one point the attendant even asked me if i showered before usage, even though he saw me get in!! We stayed 10 minutes but were given no privacy only glances and rude looks from said attendant. Check out did not even ask if we liked our stay but just cared if we paid and used the mini bar. The hotel is one to avoid when you care for friendly service, personal care and not feeling like hotel guest #82837378338. The hotel is for people who like a good bed and clean room but there are thousands of hotels in Berlin who offer this without being so costly. Never returning again.
3 nachten verbleven in augustus 2019
Reactie van Bristol Berlin Team op 8 aug 2019
Dear guest, Many thanks for visiting our hotel and leaving your honest feedback. We are very sorry to hear, that your stay could not live up to your expectations and you were not able to enjoy our pool. However, it is great, that you were satisfied with our housekeeping team and the cleanliness of our rooms. Don´t hesitate to contact us if you want to discuss your comments with us in person. With kindest regards, Your Bristol Berlin Team

10/10 – Uitstekend

Katsumi

1 nacht verbleven in maart 2024
Reactie van Frank Ketterer op 13 apr 2024
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 – Redelijk

marisol

Reisde met familie
Positief: Netheid
No pareciera ser un hotel de categoría superior muchos de los restaurantes y bares del hotel cerrados El desayuno lo dan en un salón de eventos para la categoría de hotel esto no es aptos. Las personas de la recepción se ve que no tiene mucha experiencia
4 nachten verbleven in maart 2024
Reactie van Frank Ketterer op 14 mrt 2024
Dear Guest,Thank you for your feedback on your recent stay.We are sorry to read that we were not able to completely convince you.You may have noticed that we already started renovation work.We are really looking forward to the results and the changes in the future and hope you do too.We would be happy to welcome you back at any time to convince you otherwise and win you over again.Best regardsFrank KettererGeneral Manager

4/10 – Matig

marisol

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Frank Ketterer op 14 mrt 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

8/10 – Goed

Sven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir haben die Junior Suite gebucht welche allerdings schon ziemlich in die Jahre gekommen ist. Duschen ohne das Bad zu überschwemmen ist nicht möglich
3 nachten verbleven in februari 2024
Reactie van Frank Ketterer op 19 feb 2024
Sehr geehrte Gäste,Wir möchten uns herzlich für Ihr Feedback zu Ihrem letzten Aufenthalt bedanken. Es tut uns leid zu hören, dass wir Ihre Erwartungen nicht vollständig erfüllen konnten. Wir sehen optimistisch in die Zukunft und sind gespannt auf mögliche Veränderungen, die Ihre Erfahrung bei uns verbessern könnten.Es würde uns außerordentlich freuen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen eine rundum positive Erfahrung zu bieten.Mit freundlichen GrüßenFrank KettererHoteldirektor

6/10 – Redelijk

Kymani

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Frank Ketterer op 19 feb 2024
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

10/10 – Uitstekend

Anna

3 nachten verbleven in januari 2024
Reactie van Frank Ketterer op 31 jan 2024
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

2/10 – Ontzettend slecht

John

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at the Bristol Hotel was absolutely terrible!!
Reactie van Frank Ketterer op 30 jan 2024
Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. I do apologize for all the inconveniences during your stay.We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer - General Manager

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Frank Ketterer op 23 jan 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

8/10 – Goed

darren

3 nachten verbleven in december 2023
Reactie van Frank Ketterer op 30 jan 2024
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

10/10 – Uitstekend

Jelena

1 nacht verbleven in december 2023
Reactie van Frank Ketterer op 8 jan 2024
Lieber Gast,herzlichen Dank für Ihre freundlichen und warmen Worte. Es ist uns eine große Freude, dass Sie einen so guten Eindruck gewonnen haben und die Zeit in unserem Hotel vollends genossen haben.Mein gesamtes Team und ich freuen uns schon heute, Sie alsbald wieder als unseren Gast im Hotel Bristol Berlin begrüßen zu dürfen.Bis dahin verbleibe ich mit besten Grüßen vom KudammFrank KettererGeneral Manager

10/10 – Uitstekend

Marc

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Frank Ketterer op 31 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 – Uitstekend

Ole Knut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solid og komfortabelt - god seng og mat
Eit gjennmført solid og komfortabelt hotell med triveleg personale, gode senger og god frukost. Frukosten blir servert i ein annan sal enn før, og han har vorte betre. Mykje for pengane her.
3 nachten verbleven in december 2023
Reactie van Frank Ketterer op 27 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 – Redelijk

Assad

Reisde met familie
Positief: Personeel en service, comfort kamer
4 nachten verbleven in december 2023
Reactie van Frank Ketterer op 31 jan 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

6/10 – Redelijk

Ottar Jon

Negatief: Comfort kamer
Helt gjennomsnittlig.
Grei beliggenhet. Valgte dette hotellet fordi fruen ville ha badekar, det var ok. Spiste ikke på hotellet. For dem som liker madrasser harde som stein et dette et utmerket alternativ. ;)
6 nachten verbleven in december 2023
Reactie van Frank Ketterer op 27 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

10/10 – Uitstekend

Dieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2023
Reactie van Frank Ketterer op 27 dec 2023
Lieber Gast,herzlichen Dank für Ihre freundlichen und warmen Worte. Es ist uns eine große Freude, dass Sie einen so guten Eindruck gewonnen haben und die Zeit in unserem Hotel vollends genossen haben.Mein gesamtes Team und ich freuen uns schon heute, Sie alsbald wieder als unseren Gast im Hotel Bristol Berlin begrüßen zu dürfen.Bis dahin verbleibe ich mit besten Grüßen vom KudammFrank KettererGeneral Manager

10/10 – Uitstekend

Silke

Mein Lieblingshotel in Berlin . Ich komme seit Jahren jedes Jahr hierher. Leider ist es im Umbruch . Gerade zur Weihnachtszeit war das " Reinhard's" so wunderschön beleuchtet . Das Restaurant gibt es nicht mehr . Wir haben SO oft dort lecker Kuchen gegessen und draußen am Kempinski- Eck gesessen . Geschichte , so wie es aussieht - sehr schade. Das komplette Hotel scheint bei laufendem Betrieb umgebaut zu werden . Bye bye " Kempi"😪
3 nachten verbleven in december 2023
Reactie van Frank Ketterer op 27 dec 2023
Lieber Gast,Es ist schön, dass Sie Ihren Aufenthalt bei uns scheinbar vollständig genießen konnten. Es wäre uns eine Freude und Ehre, wenn Sie uns für Ihren nächsten Aufenthalt erneut wählen würden.Wir freuen uns schon sehr auf die Ergebnisse und die Veränderungen in der Zukunft und hoffen, Sie tun es auch.Bis dahin verbleibe ich mit freundlichen GrüßenFrank KettererGeneral Manager

6/10 – Redelijk

Bodil

Reisde met partner
Very good located. But unfortunately the restaurant was closed which made us very disappointed. We had to deposit 150Euros , if we should use room service! A lot of money! The hotel seemed a bit shabby, not at it used to be. We have stayed there nine times before but we think this was the last time. Our junior suite had an old fashioned TV and the furniture had to be changed. We felt that the hotel not was what it used to be!
3 nachten verbleven in december 2023
Reactie van Frank Ketterer op 27 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

4/10 – Matig

Amjad

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It's absolutely not a 5 star hotel could 2 or 3 maximum. Room is very old nothing in it. The only good thing about this hotel is location
4 nachten verbleven in december 2023
Reactie van Frank Ketterer op 16 dec 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

8/10 – Goed

eigil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Frank Ketterer op 11 dec 2023
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

6/10 – Redelijk

Henrik Frølund

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Frank Ketterer op 11 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

2/10 – Ontzettend slecht

Stephan

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Alles war schrecklich
3 nachten verbleven in december 2023
Reactie van Frank Ketterer op 10 dec 2023
Lieber Gast,herzlichen Dank für Ihre Bewertung und die hierfür investierte Zeit.Wir bedauern sehr, dass wir Sie leider nicht rundum vom Service des Hauses überzeugen konnten.Für die Unannehmlichkeiten möchten wir uns bei Ihnen entschuldigen.Wir würden uns freuen, Sie bald wieder einmal im Haus begrüßen zu dürfen, um Sie rundum vom Service zu überzeugen.Mit herzlichen GrüßenFrank KettererGeneral Manager

6/10 – Redelijk

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kempinski nedgradert til Bristol
Hotell var opprinnelig Kempinski Berlin, men nå heter Bristol Berlin og er under oppussing. Berømte Reinhardt Restaurant på Ku-damm er borte og fine dinibg på hotell er bort. Check-in var litt rotete, men check-out var bra. Revolving dør funkert ikke og vanlig dører var tungt å åpne. Dørmann var nesten aldri til stede. Fin basseng og bastue, og bra bar!!
4 nachten verbleven in november 2023
Reactie van Frank Ketterer op 10 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

8/10 – Goed

Rasmus

Positief: Netheid
Fornuftigt hele vejen rundt, men mangler finish.
Hotellet er vi kommet på, gennem 20 år og haft 100+ overnatninger der - desværre er niveauet ikke blevet bedre. Placeringen er i særklasse, men hotellet bære præg af at det er en smule træt og trænger til en renovering. Det er desværre ikke hvad det har været, og derfor finder vi nok nyt hotel i byen fremover.
3 nachten verbleven in november 2023
Reactie van Frank Ketterer op 8 dec 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. You may have noticed, that we already started our renovation process.We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

8/10 – Goed

Anthony John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bit shocked at the spa being a no clothes policy We there with my wife and everyone as there bits out I don’t think there’s any need for that and on my way back to my room I was told off for wearing no slippers . So it’s ok to flash your privates in the spa but not bare foot in the lobby
3 nachten verbleven in november 2023
Reactie van Frank Ketterer op 8 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.In germany it is a well known policy to enter the sauna only without any textiles. I am sorry this disturbed you and your wife. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Litt sliten gammel storhet - potensial for bedring
Grei nok standard, men gammelt/noe slitt. Veldig parfymelukt etter rengjøring. Restaurant på hjørnet nedlagt/oppussing stort minus.
2 nachten verbleven in november 2023
Reactie van Frank Ketterer op 8 dec 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

10/10 – Uitstekend

Monica

2 nachten verbleven in november 2023
Reactie van Frank Ketterer op 8 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 – Redelijk

Cecilie

Reisde met partner
Positief: Netheid, personeel en service
Et fint hotell med bare hyggelige ansatte. Masse shopping muligheter. Noe dyrt for frokost. Og hadde vi ikke blitt vekket av borrelyd kl 0800 hver dag hadde det vært helt perfekt.
4 nachten verbleven in november 2023
Reactie van Frank Ketterer op 28 nov 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

10/10 – Uitstekend

Anncharlotte

2 nachten verbleven in november 2023
Reactie van Frank Ketterer op 16 dec 2023
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

10/10 – Uitstekend

Snorri

4 nachten verbleven in november 2023
Reactie van Frank Ketterer op 15 dec 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
Sehr unorganisiert
2 nachten verbleven in november 2023
Reactie van Frank Ketterer op 28 nov 2023
Lieber Gast,ich danke Ihnen für Ihre Rückmeldung zum vergangenen Aufenthalt.Wir freuen uns über jegliches Feedback, da Sie uns damit helfen, uns stetig zu verbessern und weiterzuentwickeln.Es tut mir leid, dass wir Sie nicht mehr vollständig überzeugen können. Bitte seien Sie versichert, dass wir uns Ihre Anmerkungen zu Herzen nehmen und umgehend mit dem Team besprechen werden.Wir hoffen, Sie bei Ihrem nächsten Aufenthalt wieder für uns gewinnen zu können.Beste GrüßeFrank KettererGeneral Manager

8/10 – Goed

Erika

2 nachten verbleven in november 2023
Reactie van Frank Ketterer op 22 nov 2023
Sehr geehrter Gast,vielen Dank für Ihre freundliche Bewertung - wir freuen uns, dass Sie einen angenehmen Aufenthalt im Hotel Bristol Berlin hatten und hoffen Sie bald erneut bei uns begrüßen zu dürfen.Mit freundlichen GrüßenFrank KettererGeneral Manager

8/10 – Goed

Lilly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Frank Ketterer op 17 nov 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager