Kies je hotel in South Kohala

'Enjoyed our stay… Great location, helpful staff, and offers activities.'

'Personeel was heelnaardig, locatie was prachtig, maar onze douche gaf alleen maar koud water. We hebben bij de front desk gevraagd of er iemand naar kon kijken. We waren die dag toch de hele dag op excursie (van 7 uur ‘s morgens tot 7 uur ‘s avonds). Echter toen we terug bij de kamer kwamen stond de deur gewoon open…. Terwijl er een kaartje in de kamer ligt ‘doe niet zomaar open als er aangeklopt wordt. Bel dan eerst de front desk of wij het wel zijn’. Ik was echtvin alle staten. Security is...

'Beautiful resort but still needs a lot of maintenance. The most frustrating part was paying the resort fee and parking fee, but watching many local residents use the facilities freely. The family pool was overcrowded with residents, not guests. The pools were supposed to close at 10PM, but on our evening walks we saw a lot of inappropriate behavior in the pools. Wondering how the facility is monitored, because it didn’t seem like there was any rule enforcement.'

'In general the property was quite nice. Rooms are spacious if somewhat run down (they were doing some renovations though so that might be solved soon). It is in a nice location by the ocean and the bar/restaurant was very enjoyable with good staff. The pool is somewhat small but acceptable, the private lagoon somewhat makes up for this though (it is also a great place to try out your snorkel before going into the ocean). The hotel is within walking distance of the town which is useful for...

'Restaurants and location were great. Had to wait in a long line when my keycards were not working. Extended checkout time was not possible despite being a Hilton Gold member. Room was cleaned only once in three nights.'

'Prima'

'House keeping did not show up in spite of repeated calls to the front desk. The wrist bands stopped working after a couple of days. The lady at the front desk and the Assistant Manager were extremely, rude, impolite, and disrespectful. The Assistant Manager was in fact very loud and abusive ion her interaction. I strongly encourage people to find a better place since this is not the kind of customer service anyone should be subject to, especially after paying such an exorbitant price. Our...

'Gedateerde maar nette appartementen. Uitstekende service en hele vriendelijke medewerkers. Perfect voor families met kinderen en mooi Golf terrein en voldoende barbecue mogelijkheden over terrein. Supermarkten, dineropties binnen straal van 1 km. '

'Top hotel, heel luxe. Hier kun je je geld wel kwijt.'

'This property is certainly has comfortible rooms and excellent soaps and lotions in the rooms. Maid service 2x's per day is excellent! Where the property could use improvement: cleaner pools, with 24/7 access pools water feels like a lot of bodies have made the water mucky. Access to the Ocean bay is far too hot late in the afternoon and again the water is not clear. Maybe access in the morning?? Food is average and this would include Brown's their 5 Star restaurant. The view is beautiful,...

'Perfecte ligging aan het strand waar allerlei voorzieningen zijn zoals snorkelen. Daarbij prima gelegenheid om bijv. schildpadden te zien; zelfs langs het strand. Zwembaden bij het hotel zijn ook prima. Gezellige bar met prima eten ook in het restaurant. Hotelpersoneel is supervriendelijk.'

'Our 1st evening, we had some problems with getting food. The poolside restaurant had to close early and the bar restaurant ran out of pizza. I’m sure it was an unusual problem, but we didn’t have dinner that night coming in from a long travel day from Texas. All other meals were great, especially breakfast buffet which was outstanding.'

'amazing experience'

'Very friendly staff, big appartment, amazing view'

'The property is beautifully maintained and very serene. I loved being close to both the ocean and the pool with the little one being the priority. The staff go above and beyond and the kids camp was wonderful for my granddaughter. Areas that need improvement, the good is not of the caliber it should be. Management spoke to me and I know that they are trying, but it was a disappointment, especially when you’re so far from other dining establishments. Housekeeping also fell down in quality after...

'The room was clean. We had an issue with the toilet and it was fixed right away.'

'The location of the hotel is very good. Close to the main street and sites. The hotel room was a nice size. The towels were gray and dingy. The breakfast had a good variety but it was very hard to find a seat. There are not enough tables for everyone to sit. A lot of people took their breakfast to their rooms. There was no cold water offered at breakfast. You had to get it from the gym. The pool and hot tub were nice, although there were a few bugs in the pool. Parking was $15/night.'

'Het appartement was erg ruim en comfortabel. Alles was aanwezig. Ook is er een eigen parkeerplek. Een klein puntje, ik kwam aan in het donker en het was even zoeken naar het juiste gebouw en parkeerplek aangezien dat allemaal niet verlicht is dus amper te zien.'

'The place is full of gnats and mosquitoes, I have got bitten all over my body, there is not Air conditioner so we have to leave the windows open for air circulation. They won’t even have drinking water facilities. When told about the lizards and gnats in the room, got a reply that lizards are lucky to have in the room. There were ants and roaches as well in the rooms. Had a very rough night in Big island retreat. Even the pictures are different from what they show. I was difficult to get to the...