Dorchester Collection-accommodaties in Beverly Hills

'We had a lovely room which is expected at a 5-Star hotel. However, we had booked a room for 3 people but what was in the room (robes, slippers, towels, drinks, food) was only geared to 2 people. We had to request additional items be brought to the room which would seem like a detail a 5-Star hotel would be on top of. We had to ask for a few things twice - once at the desk and then again called because no one ever delivered what we requested. Items (cotton swabs, razor, etc.) were not...

'Aanrader, heel mooie kamers maar helaas hebben ze ons niet de kamer met patio gegeven zoals beschreven bij reservatie, vandaar klein minpuntje.'