Exterieur

Beoordelingen van The Lodge at Big Sky

3.5 out of 5
The Lodge at Big Sky
75 Sitting Bull Rd, Big Sky, MT

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 499 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 319 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Prima voor doorreis
Prima voor doorreis

10/10 – Uitstekend

Lilijana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Saloni Patel op 1 mei 2024
Thank you for the review, Lilijana. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Saloni Patel op 29 apr 2024
Thank you for the review, Gary. We are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

RC

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like that it is pet friendly.
2 nachten verbleven in april 2024
Reactie van Saloni Patel op 18 apr 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 – Goed

Aaron

Positief: Netheid, personeel en service
Strikes the right balance between location, affordability, and amenities. If you’re willing to trade luxury for convenience, this is a great option.
2 nachten verbleven in april 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review Aaron. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

Chaun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review Chaun. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

2/10 – Ontzettend slecht

David, Las Vegas

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not the best!!
4 nachten verbleven in maart 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your feedback David. We are extremely apologetic for any inconvenience caused. We strive to perform better and we hope you would give us another chance the next time you are in town.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was friendly and helpful. The shuttle to the mountain and skiing very nice!
1 nacht verbleven in maart 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review William. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

ann

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bathroom could use an update as far as towels and soap - I don't need most expensive, but one level higher,especially the soaps and shampoos.
4 nachten verbleven in maart 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We will pass on your issue to management and have necessary action taken. We hope to see you again soon.

10/10 – Uitstekend

Kathlyn, Del Mar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review Kathlyn. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Extremely courteous, friendly and helpful staff! Breakfast offerings were average, but every other aspect of our stay was truly enjoyable. Delighted with proximity to ski base/lifts.
4 nachten verbleven in maart 2024
Reactie van Saloni Patel op 9 apr 2024
Thank you for your review Joseph. We are so glad to know that you enjoyed your stay with us. We hope to see you again soon.

6/10 – Redelijk

Mark, Tahoe City

Reisde met familie
Location was great. Property was average. No housekeeping services during 3 night stay. Elevator not working for the entire stay.
3 nachten verbleven in maart 2024
Reactie van MP General Manager op 12 mrt 2024
Mark, sorry about the inconvenience of the elevator. We are working dilligently to get the elevator issue fixed. Right now, we are doing housekeeping services every 3rd day, but we are more than happy to service upon request between then. Sorry to hear you had an average stay with us. We hope to see you again soon for your next Big Sky adventure.

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff was great, elevator did not work at all while I was there and I was on second floor. Free breakfast was poor hotel fare. Towels were stiff & uncomfortable. Also, it is not the easiest walk to the base of the resort. You have to walk in the road next to traffic.
5 nachten verbleven in februari 2024
Reactie van Saloni Patel op 4 mrt 2024
Thank you for your feedback David. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We are also aware that the elevation and the traffic are the biggest hurdles to get to the base of the resort and hence we provide shuttle services. We strive to perform better and we hope you would give us another chance the next time you are in town.

4/10 – Matig

Lance

Positief: Netheid
broken elevator 3 days. No room cleaning. Glorified Motel 6. Not what is expected at BS for the money.
4 nachten verbleven in februari 2024
Reactie van Saloni Patel op 28 feb 2024
Thank you for your feedback Lance. We apologize for any inconvenience caused. We will have these issues forwarded to our maintenance and housekeeping department for immediate actions. We strive to perform better and we hope you would give us another chance the next time you are in town.

8/10 – Goed

Neil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Saloni Patel op 25 feb 2024
That you for your review, Neil. We are glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

Michael, Auburn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pricey for average hotel but guess priced for location. Only issue I had was getting chemical dermatitis and hair bleached by chemicals in outdoor spa. Staff were friendly and helpful.
4 nachten verbleven in februari 2024
Reactie van MP General Manager op 24 feb 2024
Thank you for taking the time to review your stay. We'll definitely take a look at the issue you mentioned. We're glad to hear you had a great stay otherwise. We'll see you on your next Big Sky adventure! -- MP General Manger

2/10 – Ontzettend slecht

Sherif y

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The carpet was dirty, room was dated with old furniture. I would not stay there again. They would not make coffee at 7 pm
4 nachten verbleven in februari 2024
Reactie van MP op 21 feb 2024
Hi Sherif,Thank you for rating and reviewing The Lodge at Big Sky.

8/10 – Goed

Philip, Elkins Park

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For a two minute walk and much less expensive than the Huntley, The Lodge remains a clean, safe, reliable property. The staff is friendly and helpful. There are few bells and whistles, but the hot tubs are a welcome sight after a day of skiing. The property shuttle gets you to the base of the village, a short walk from the lifts. We were glad we returned again this year.
4 nachten verbleven in januari 2024
Reactie van MP op 21 feb 2024
Hi Phillip,Thank you for rating and reviewing The Lodge at Big Sky!

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Simple / old hotel. Cheap thin toilet paper. Seems overpriced for what it is. Very good location though 5 minute walk from the base.
8 nachten verbleven in januari 2024
Reactie van MP op 21 feb 2024
Thank you for rating and reviewing The Lodge at Big Sky!

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great welcoming staff and clean hot
6 nachten verbleven in februari 2024
Reactie van MP op 16 feb 2024
Hi Michael. Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van MP op 12 feb 2024
Hi Daniel,Thanks for leaving our Lodge a 10out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van MP op 7 feb 2024
Hi Eric,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 – Uitstekend

Pat James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay
4 nachten verbleven in januari 2024
Reactie van MP op 24 jan 2024
Hi Pat,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. We are so grateful for your kind words

10/10 – Uitstekend

Vinicius, Cincinnati

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The homey, personal atmosphere was what made our trip truly special! The owners were always present, the staff was warm and friendly, and we felt cared about as an entire family ❤️. Thank you to everyone for making our trip so special!
4 nachten verbleven in januari 2024
Reactie van MP op 24 jan 2024
Hi Venicius,Thank you for taking a moment to share your experience at The Lodge at Big Sky. We’re proud to deliver great value to our guests, we’re delighted that you found our Lodge for your stay. We hope you’ll visit us again soon

8/10 – Goed

Dolph, Albuquerque

4 nachten verbleven in januari 2024
Reactie van MP op 19 jan 2024
Hi Dolph,Thank you for rating and reviewing The Lodge at Big Sky!

10/10 – Uitstekend

Lance

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van MP op 18 jan 2024
Hi Lance,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated!. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Looking forward to seeing you guys again.

10/10 – Uitstekend

Tisha

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van MP op 16 jan 2024
Hi Tisha,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated. Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Uitstekend

Kara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mountain is awesome and the staff was very friendly. I would stay there again for sure.
3 nachten verbleven in januari 2024
Reactie van MP op 16 jan 2024
Hi Kara,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

6/10 – Redelijk

Clemens

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
note that the bar they advertise was closed every single day I was there (4 nights over new years). very disappointing as that was part of the appeal to relax and play some board games after skiing. they suggested I could grab a beer from their fridge or they could make a drink. not sure thats as advertised.
5 nachten verbleven in december 2023
Reactie van MP op 10 jan 2024
Dear Clemens,Thank you for sharing a review of your recent experience.

10/10 – Uitstekend

Rick

3 nachten verbleven in januari 2024
Reactie van MP op 25 jan 2024
Hi Rick,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Continent
1 nacht verbleven in december 2023
Reactie van MP op 29 dec 2023
Dear Diana,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciatedThank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

10/10 – Uitstekend

Gregory, Montecito

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value for the $. Close to skiing and restaurants
5 nachten verbleven in december 2023
Reactie van MP op 23 dec 2023
Hi Gregory,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

10/10 – Uitstekend

Milt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van MP op 21 dec 2023
Hi Milt,Thanks for leaving our Lodge a 10 out of 10-star rating, it's truly appreciated. Looking forward to seeing you guys again at The lodge at big sky.

2/10 – Ontzettend slecht

Gregory

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Avoid! Horrible experience, the managers treat their staff like junk in front of their patrons, the heater doesn’t work in their bus and the paint was peeling on the walls in our room. Due to the location they should get 125 a night during ski season and half that in the off season. This is a low grade operation.
Reactie van MP General Manager op 31 okt 2023
Mr. Tschetter, thank you for taking the time to review your stay. Please call the hotel ASAP as we would like to know which manager was improperly treating an employee. We are a small team that we like to treat as family. I see that you stayed back in 2022, so the issue with your room may have already been fixed. As for your concern with the shuttle's heat. We intentionally leave the heat off as all the passengers that ride the shuttle are in full ski gear on their way to and from the slopes. I'm sorry to hear your stay wasn't up to standard. Rest assured your experience will not be repeated. -- MP General Manager

8/10 – Goed

Melissa

Reisde met familie en kleine kinderen
Positief: Personeel en service
Staff were very friendly and accommodating.
1 nacht verbleven in oktober 2023
Reactie van MP op 12 okt 2023
Hi Melissa,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

8/10 – Goed

Randolph

2 nachten verbleven in oktober 2023
Reactie van MP op 6 okt 2023
Hi Randolph,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon

8/10 – Goed

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van MP op 23 sep 2023
Hi KennethThank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon

10/10 – Uitstekend

Micsunica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely, comfortable and clean!
The Lodge at Big Sky was surprisingly beautiful and comfortable. It is a new construction with views overlooking the mountain. Front desk concierge person, Jacob was very nice and took care of our check in right away. We even extended our stay with another day. The Big Sky Resort is beautiful, new and resourceful.
1 nacht verbleven in augustus 2023
Reactie van MP op 21 sep 2023
Hi Micsunica,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again

10/10 – Uitstekend

CLIFFORD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mountain High
Very friendly and attentive staff; handy morning breakfast fueled our active fall days of hiking biking and sightseeing. Room was spacious and well maintained
7 nachten verbleven in september 2023
Reactie van MP op 20 sep 2023
Dear CliffordThank you for taking the time to share your generous review and feedback. We are thrilled to learn you enjoyed your stay at The Lodge at Big Sky Big Sky. providing extraordinary service is our priority, your kind words regarding our team have been generously shared. We can't wait to welcome you back again for another mountain getaway

8/10 – Goed

Luis

Positief: Netheid
3 nachten verbleven in september 2023
Reactie van MP op 20 sep 2023
Hi Luis,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service

10/10 – Uitstekend

Dianne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in september 2023
Reactie van MP op 15 sep 2023
Hi Dianne,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again.

8/10 – Goed

Amy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great stay!! Great breakfast!
4 nachten verbleven in augustus 2023
Reactie van MP op 13 sep 2023
Hi Amy,Thank you so much for taking the time to leave us this amazing review, We are happy to hear you enjoyed our breakfast.

10/10 – Uitstekend

terri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting
1 nacht verbleven in september 2023
Reactie van MP op 11 sep 2023
Hi Terri,Thanks for leaving our Lodge a 5 out of 5-star rating, it's truly appreciated!. Looking forward to seeing you again.

8/10 – Goed

Wanda

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Clean and felt safe but beware you will pay an additional 12.00 per day for parking.
5 nachten verbleven in september 2023
Reactie van MP op 8 sep 2023
Hi Wanda,Thank you for rating and reviewing The Lodge at Big Sky! We are so grateful for your kind words

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a very short stay at the hotel, but it appeared the hotel was very well maintained. It would have been nice to have had an iron and ironing board.
1 nacht verbleven in september 2023
Reactie van MP op 8 sep 2023
Hi Gina,Thank you for sharing a review of your recent experience. Our team here at The Lodge at Big Sky is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We have Iron and Ironing board available on request. We hope you’ll visit us again soon.

10/10 – Uitstekend

Zaven

1 nacht verbleven in september 2023
Reactie van MP op 4 sep 2023
Hi Zaven,Thank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Braden

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They had no amenities, charge $10 a load of laundry, then charged me $250 after we left for a clogged toilet that we notified them of. Staff had trouble communicating, and managers routinely dodged phone calls but charged my card extra just fine. Very poorly run business and outdated lodge.
Reactie van MP General Manager op 1 sep 2023
Thank you for taking the time to review your stay. Your experience comes as odd to us. This is not the typical guest experience. You may have tried to reach out while I was out for my sons wedding. Please don't hesitate to reach out again to get this issue resolved. -- MP General Manager

6/10 – Redelijk

Susan, Merlin

Reisde met familie
We were later arriving at the hotel and it took three rooms to get the room we actually reserved. Then we were told for the inconvenience we were given an upgrade. We didn't. We were given the room we had actually reserved.
1 nacht verbleven in augustus 2023
Reactie van MP op 30 aug 2023
Hi Susan,Thank you for your review. We really appreciate you bringing this issue to my attention

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and accomodating
3 nachten verbleven in augustus 2023
Reactie van MP op 28 aug 2023
Hi Barbara,Thank you for providing feedback on your recent experience at The Lodge at Big Sky. We take pride in providing a clean and comfortable space for all of our guests, our team appreciates that you noticed. We look forward to seeing you again soon

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van MP op 28 aug 2023
Dear Deborah,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us. Looking forward to seeing you guys again