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Beoordelingen van Harrah's Gulf Coast

4 out of 5
Harrah's Gulf Coast
280 Beach Boulevard, Biloxi, MS

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 499 van 1267 beoordelingen" "
Gastenscore: 8 - Goed. 287 van 1267 beoordelingen" "
Gastenscore: 6 - Redelijk. 213 van 1267 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 1267 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 139 van 1267 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Randall

Reisde met huisdieren, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
We checked in on a monday and the dront desk wasnt friendly and ask for my service dogs papers, and my husband said Ok, but I have them in the car, and thought it was against the law to ask, then the other receptionist was oh nooo! Sorry she is new, then told her you should never ask! Ok , the room smelled weird, the carpet was filthy, and the beds were like a rock! No microwave but a fridge was there.after our paid 1 night We stayed the rest of the week on comps which I wont do again unless the carpets are clean and the room smells fresh and a pillow top is offered. My hips are still in pain we just checkes out friday. I dont remember it being this bad 4 years ago. I wont return until its renovated. One positive thing is the end of the week crew was nice and helpful. The first of the week are rude.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sarahi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved it & will be back for family vacations 💙
3 nachten verbleven in april 2024

10/10 – Uitstekend

Talaris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the property
1 nacht verbleven in april 2024
Reactie van HGC op 30 apr 2024
Dear Talaris, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Property was clean and good location on the strip in Biloxi
1 nacht verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Michael, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like that they have no microwave in the room. The view from the room was great!
1 nacht verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Cynthia, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Anchalin

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk lady when we checked in was very stuck up. I had to greet her instead of her greeting us in order to get her attention to check in. Imagine being a customer spending money but had to greet your worker. Hotel floor #9 smell like Marijuana. Casino were not well ventilated. Pool was small and undesirable. A lot can be improve on. Bed was comfortable, however.
2 nachten verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Anchalin, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Christi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed my stay and I want to thank everybody at the hotel
1 nacht verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Christi, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Terry

1 nacht verbleven in april 2024
Reactie van HGC op 30 apr 2024
Dear Terry, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Allen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is good. But had to ask for towels and wash clothes when we checked in. And on our 2nd day they never cleaned our room while we were out all day. And had to ask for clean towels and wash clothes again that evening. Cleaning crew was definitely lacking. And had a daiquiri down stairs and it was horrible. The front desk staff was very good. Other than that it was good.
2 nachten verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Allen, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Susan, Covina

Reisde met huisdieren
The hotel could use an upgrade and get rid of carpet in the hallways, rooms and casino for cleanliness purposes since the appearance of the carpet is old and worn. The restaurants are good and the pool is clean and inviting. Staff is very accommodating:
1 nacht verbleven in april 2024
Reactie van HGC op 28 apr 2024
Dear Susan, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Sarah

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van HGC op 28 apr 2024
Dear Sarah, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

B.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this location on several occasions. I really like the convenience of self-parking and I really love the pool area. However, the ac unit in the rooms are horrible. It's really warm at night. That's the only downfall at this location. I will stay again and bring a fan. The skywalk to the beach is easy and convenient.
1 nacht verbleven in april 2024
Reactie van HGC op 26 apr 2024
Dear B, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Anil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property
1 nacht verbleven in april 2024
Reactie van HGC op 22 apr 2024
Dear Anil, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Rosalis

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van HGC op 23 apr 2024
Dear Rosalis, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Tyler

2 nachten verbleven in april 2024
Reactie van HGC op 23 apr 2024
Dear Tyler, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

William

Reisde met partner
Positief: Personeel en service, voorzieningen
Windows we're not really clear. Not the cleanest rooms. The body wash was empty in our room. And the $20 room fee which should be part of the advertised price. Staffing was friendly and professional.
3 nachten verbleven in april 2024
Reactie van HGC op 20 apr 2024
Dear William, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Todd

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van HGC op 19 apr 2024
Dear Todd, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Jazzalyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van HGC op 16 apr 2024
Dear Jazzalyn, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Amelia, Corpus Christi

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Weird that my negative review has been made to be changed about 7 times now. This Harrah’s is awful, terrible customer service and the front desk doesn’t know what they’re doing. Never going back and I’d suggest avoiding using a third party to book there.
1 nacht verbleven in april 2024
Reactie van HGC op 16 apr 2024
Dear Amelia Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Keshawn, Philadelphia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was my first time staying at a hotel and the staff was really helpful and informative. My stay went well. Will book with them again.
1 nacht verbleven in april 2024
Reactie van HGC op 12 apr 2024
Dear Keshawn, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Aubrey

Positief: Personeel en service
The parking is difficult, no valet will not stay there again, however the staff is excellent
3 nachten verbleven in april 2024
Reactie van HGC op 12 apr 2024
Dear Aubrey, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Room was nice and quiet. NO fridge or microwave.
1 nacht verbleven in april 2024
Reactie van HGC op 12 apr 2024
Dear Cheryl , Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

erin

Reisde met partner
Positief: Netheid
I really liked how its by the beach. the prices are nice for what you get.
4 nachten verbleven in maart 2024
Reactie van HGC op 9 apr 2024
Dear Erin, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Timothy

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Charge $28 for 3pm check in. Daiquiri bar was out of many sizes and several advertised liquor. Hot tub jets mostly didn’t work. No available seating at pool bc each chair required a reservation even though unused. Good part-I did win big on first night in casino. Loved the all night Steak and Shake
2 nachten verbleven in april 2024
Reactie van HGC op 8 apr 2024
Dear Timothy, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Kenyon

2 nachten verbleven in april 2024
Reactie van HGC op 29 apr 2024
Dear Kenyon, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Chadley

1 nacht verbleven in april 2024
Reactie van HGC op 28 apr 2024
Dear Chadley, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was ok. Could use some refreshing
1 nacht verbleven in maart 2024
Reactie van HGC op 5 apr 2024
Dear Karen, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

yoo, Montgomery

Reisde met partner
Positief: Personeel en service
It was inconvenient because the water pressure in the sink was low.
2 nachten verbleven in maart 2024
Reactie van HGC op 1 apr 2024
Dear Yoo, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

4/10 – Matig

Steven

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very disappointed in this place for the amount of money they charge. This place is in need of an update bad. Carpet pretty much everywhere needs to be replaced, very dirty looking. The room we were in definitely showed its age. My wife and I were traveling and stayed at two different Holliday Inn Express's two nights and one night in a Drury Inn. They were a third (or less) of the price and way nicer! They also offered free food and drinks included in the price. Since it was a last-minute decision, Harrah's was our only option to spend two nights in a Hotel Casino in the area, others were full. Gambling was just okay, never expect to walk away a winner anywhere we go to gamble. We were able to play for a little while before cutting our losses. I booked a room that showed an ocean view, ended up in a room that did not. We will not be going back there.
2 nachten verbleven in maart 2024
Reactie van HGC op 31 mrt 2024
Dear Steven, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Nan

We love this resort/casino. We’ve stayed here 3 times while driving between Florida & Texas. Great half way point for a nice hotel & a little fun gambling.
1 nacht verbleven in maart 2024
Reactie van HGC op 30 mrt 2024
Dear Nan, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Kiem

1 nacht verbleven in maart 2024
Reactie van HGC op 30 mrt 2024
Dear Kiem, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

KaToya

2 nachten verbleven in maart 2024
Reactie van HGC op 29 mrt 2024
Dear KaToya, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Lilli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van HGC op 29 mrt 2024
Dear Lilli, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Alicia

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Won’t be staying again
2 nachten verbleven in maart 2024
Reactie van HGC op 26 mrt 2024
Dear Alicia, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

2/10 – Ontzettend slecht

Ricky

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
RESTAURANT WERE AWLFUL, NO BUFFETS. BAD SLOTS MACHINES. DIDN'T LIKETHE TYPE OF SLOTS. ALL THE OTHER CASINOS WERE BOOKED UP BUT NOT THIS ONE. NOW I KNOW WHY
2 nachten verbleven in maart 2024
Reactie van HGC op 26 mrt 2024
Dear Ricky, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Laura, Jasper

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved our stay
1 nacht verbleven in maart 2024
Reactie van HGC op 26 mrt 2024
Dear Laura Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

4/10 – Matig

Riley

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The water took at least 30-45 minutes to get hot (each time we wanted to shower). Water pressure was also horrible. A lot of softener in the water as well, couldn’t tell if you got off the soap off or not. Was in a very convenient spot tho and the Starbucks was amazing !
3 nachten verbleven in maart 2024
Reactie van HGC op 26 mrt 2024
Dear Riley, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Tony

2 nachten verbleven in maart 2024
Reactie van HGC op 14 apr 2024
Dear Tony, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

6/10 – Redelijk

Don

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The casino is definitely gone downhill, especially because they remove the buffet which had the best fried chicken ever. The room was very clean and comfortable and nice and I only paid $57 for the night so I can’t really complain but they need to upgrade this place they want to get more money for the rooms.
1 nacht verbleven in maart 2024
Reactie van HGC op 23 mrt 2024
Dear Don, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Juliet

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I think the hotel room was a decent size, but the view, casino and property overall is in need of a major update.
1 nacht verbleven in maart 2024
Reactie van HGC op 27 apr 2024
Dear Juliet, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Naomi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great place to stay and we will be back!
2 nachten verbleven in maart 2024
Reactie van HGC op 22 mrt 2024
Dear Naomi, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Yevetta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in maart 2024
Reactie van HGC op 19 mrt 2024
Dear Yevetta, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

4/10 – Matig

Brandon

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
room air conditioning was not cold at all , no towels and couldnt get room service to ask for towels
2 nachten verbleven in maart 2024
Reactie van HGC op 19 mrt 2024
Dear Brandon, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay!!! Kid friendly, nice restaurants, nice casino, great staff, and very clean rooms 10/10
1 nacht verbleven in maart 2024
Reactie van HGC op 19 mrt 2024
Dear Tracy, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall amenities and convenience. Courteous staff.
2 nachten verbleven in maart 2024
Reactie van HGC op 19 mrt 2024
Dear Mary, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Sheila, Wilmer

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van HGC op 19 mrt 2024
Dear Sheila, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

4/10 – Matig

Stephen

Reisde met familie
Staff woke us up at 1:45 am to deliver blankets we didn’t ask for. Were very persistent, knocked, knocked louder, and called our room. Very disappointed in how inept the staff was in the middle of the night.
1 nacht verbleven in maart 2024
Reactie van HGC op 16 mrt 2024
Dear Stephen, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in maart 2024
Reactie van HGC op 16 mrt 2024
Dear Angela, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Kyle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property had a good flow on the inside. Was able to maneuver throw sections and everything was labeled well,bathrooms, dining, high limit room, etc. The smell of the casino was excellent and couldn’t really tell that people smoked inside.
2 nachten verbleven in maart 2024
Reactie van HGC op 16 mrt 2024
Dear Kyle, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast

8/10 – Goed

Tabra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van HGC op 16 mrt 2024
Dear Tabra, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast