Exterieur

Beoordelingen van Red Roof Inn Binghamton North

2 out of 5
Red Roof Inn Binghamton North
650 Old Front St, Binghamton, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 259 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 376 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 192 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 89 van 1001 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in november 2019

8/10 – Goed

Dirk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

8/10 – Goed

keven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent spot
1 nacht verbleven in mei 2024
Reactie van Oniel Rediresponse Specialist op 21 mei 2024
Thank you Keven, for taking the time to write a review of your stay at the Red Roof Inn Binghamton North. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Uitstekend

Dan

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is very clean and the hotel seems to be well maintained. It’s close to a very nice community park. As a big plus, the hotel offer free continental breakfast. We, my wife and our Labrador baby, have been staying in quite a few Red Roof Inn. This one is by far the best!
1 nacht verbleven in mei 2024
Reactie van Chirell RediResponse Specialist op 20 mei 2024
Dear Dan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Binghamton North. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, well maintained location, free continental breakfast and being close to a nice community park. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 – Goed

Anika

Reisde met familie
The property could have been a little cleaner.
1 nacht verbleven in februari 2024
Reactie van Chirell RediResponse Specialist op 20 mei 2024
Dear Anika,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Binghamton North. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness at the property. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Uitstekend

Sandra

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great bed. Person in room above is heavy footed when they walk and are noisy!!
1 nacht verbleven in mei 2024
Reactie van Olivia RediResponse Specialist op 17 mei 2024
Hello Sandra, Thank you for taking the time to complete our guest survey. We welcome your 5/5 score following your stay at the Red Roof Inn Binghamton North. I am glad that you were pleased with our great bed, despite the issue you highlighted. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 – Goed

André

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout aurait été parfait n’eut été des serviettes de douche des occupants précédents qui sont restées accrochées derrière la porte de la salle de bain, ce qui laisse présager un ménage fait à la sauvette.
1 nacht verbleven in mei 2024
Reactie van Sharma RediResponse Specialist op 16 mei 2024
Merci d'avoir pris un moment pour laisser un avis, André. Le personnel et moi-même du RED ROOF INN BINGHAMTON NORTH apprécions votre note de 4/5. Cependant, vous avez indiqué que tout aurait été parfait sans les serviettes de douche accrochées derrière la porte de la salle de bain des clients précédents. Notre objectif est d'offrir un séjour propre et confortable à tous nos clients, je suis donc désolé que cela n'ait pas été réalisé avec vous.À l'avenir, si vous séjournez à nouveau chez nous, veuillez contacter notre réception en temps réel pour vous assurer que vous êtes à l'aise. Les commentaires des clients, comme le vôtre, aident Red Roof à améliorer notre expérience client, alors merci de les partager avec nous. Nous espérons que vous nous donnerez l’opportunité de vous offrir un séjour encore meilleur lors de votre prochaine visite dans la région.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

8/10 – Goed

Catherine, blue point

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sharma RediResponse Specialist op 13 mei 2024
Hello Catherine,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BINGHAMTON NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 – Goed

Lisa L, Garnerville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean property
1 nacht verbleven in mei 2024
Reactie van Sharma RediResponse Specialist op 12 mei 2024
Thank you for taking the time to write about experience at the RED ROOF INN BINGHAMTON NORTH. Lisa, I am happy to hear that you found our hotel to be very clean. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Lisa, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Only a so so breakfast and a small room. Guest room lacked a chair, the toilet rocks, the bathroom door sticks shut, and the hall door slams shut unless you hold it. Overall the room was clean and the staff were very nice. The area is rundown but the motel was in pretty good condition. I would stay there again if needed.
2 nachten verbleven in mei 2024
Reactie van Dannielle Rediresponse Specialist op 7 mei 2024
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. We are grateful to know that you were pleased with the clean room, n ice staff and upkeep of the property, yet, we are saddened to read that the breakfast wasn't to your standard, there was no chair in the room, the area being not up to par along with the other issues mentioned. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. We value your feedback and will use it to improve our service for future guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

6/10 – Redelijk

Thomas

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Narrow parking spaces
1 nacht verbleven in mei 2024
Reactie van Dannielle Rediresponse Specialist op 7 mei 2024
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BINGHAMTON NORTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the narrow parking spaces. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered during your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 – Goed

Sandra

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
People on next room very loud until midnight. Thin walls. Had to change rooms. Both staff and asked them to stop and were unsuccessful. Some people are just rude
1 nacht verbleven in mei 2024

8/10 – Goed

Roland

Reisde met partner
Positief: Netheid, personeel en service
Reliable....come stay on our journey, clean
1 nacht verbleven in april 2024
Reactie van Toni-Ann RediResponse Specialist op 25 apr 2024
Dear Roland,Though it's great to see that you had a good stay at our Red Roof Inn Binghamton North. It Is great to know that you found our hotel to be both reliable and clean on your journey. We at Red Roof appreciate your business and truly value your feedback.Thank you again for sharing your experience. We hope to welcome you back for a more seamless stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 – Goed

yvon

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Manque d isolation pour le bruit
1 nacht verbleven in april 2024
Reactie van LaTunde RediResponse Specialist op 23 apr 2024
Dear Yvon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that you made us your choice of stay. However, regarding your comment of the lack of noise insulation, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 – Goed

Jenna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was very clean and had all the extras some may need like fridge, microwave, coffee pot and coffee. Building was also very well kept and staff very friendly. Breakfast is included with your stay, bread, bagels or waffles was the option. Fridge and yogurt would be great grab and go options to add!
1 nacht verbleven in april 2024
Reactie van Xao RediResponse Specialist op 20 apr 2024
The team at our Red Roof Inn Binghamton North would like to thank you for sharing your feedback with us, Jenna. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our cleanliness, along with our well-kept property and the friendly staff delighted us. As it relates to expanding the grab and go options, your feedback may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

8/10 – Goed

Suzanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Murs de carton. On entend tout ce qui ce passe et dit dans les chambres adjacentes
1 nacht verbleven in april 2024
Reactie van Xao RediResponse Specialist op 20 apr 2024
Merci de nous faire part de votre retour, Suzanne. L'équipe du Red Roof Inn Binghamton North a été ravie d'apprendre que votre séjour s'est soldé par une note de 4/5. Cependant, vous avez mentionné que vous pouviez entendre les personnes dans les pièces adjacentes en raison de la faible épaisseur des murs. En tant que tel, vos sentiments pourront être pris en compte à l’avenir.Les commentaires des clients, comme le vôtre, contribuent à la croissance de Red Roof, c'est pourquoi nous souhaitons vous remercier pour vos commentaires. Il nous fera plaisir de vous proposer d'autres futurs séjours.Salutations,XaoRed Roof ManagementRediResponse Specialist

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was above my expectations
1 nacht verbleven in april 2024
Reactie van Oshane RediResponse Specialist op 19 apr 2024
Dear Steve, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 – Ontzettend slecht

Anthony

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The ceiling was leaking in our bathroom from the shower on the second floor above us and there was a musty smell in our room, should remove this place from your list
1 nacht verbleven in april 2024
Reactie van Oshane RediResponse Specialist op 19 apr 2024
Dear Anthony, Thank you for taking the time to tell us about your experience at the RED ROOF INN BINGHAMTON NORTH.I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the condition of the ceiling you highlighted along with the other concern mentioned. I have shared your feedback with upper management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

6/10 – Redelijk

Mariya

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Oshane RediResponse Specialist op 16 apr 2024
Hello Mariya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BINGHAMTON NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 – Uitstekend

John

1 nacht verbleven in april 2024

8/10 – Goed

Donna

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was very friendly
1 nacht verbleven in april 2024
Reactie van Oniel Rediresponse Specialist op 12 apr 2024
Thank you Donna, for taking the time to write a review of your stay at the Red Roof Inn Binghamton North. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Redelijk

Marie-France

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
Manque de commodités : pas de porte-savon, pas de sèche-cheveux, pas de serviette pour sortir du bain, pas de shampoo, peu de variétés au déjeuner.
1 nacht verbleven in april 2024
Reactie van Oniel Spécialiste de la redirection op 12 apr 2024
Merci Marie d'avoir pris le temps de rédiger un avis sur votre séjour au Red Roof Inn Binghamton North. Veuillez accepter nos plus sincères excuses pour les fournitures qui manquaient dans la salle. Chez Red Roof, nous avons l'intention d'avoir votre confiance en notre capacité à prévenir des problèmes similaires à l'avenir.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincèrement,OnielGestion RedRoofSpécialiste de la redirection

6/10 – Redelijk

Roland

Reisde met partner
Positief: Personeel en service
Could have a better breakfast
1 nacht verbleven in april 2024
Reactie van Tianna RediResponse Specialist op 10 apr 2024
Dear Roland,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ORANGE TX. You mentioned that the breakfast was not to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Nonetheless, we appreciate your 3/5 rating. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Oniel Rediresponse Specialist op 9 apr 2024
Thank you Lawrence, for taking the time to write a review of your stay at the Red Roof Inn Binghamton North. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Goed

Ilene, Brooklyn

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The people who worked there were great. The breakfast offerings were disappointing.
1 nacht verbleven in april 2024
Reactie van Toni-Ann RediResponse Specialist op 25 apr 2024
Hello Ilene,Thank you for choosing to stay at our Red Roof Inn Binghamton North. Though it is encouraging to see that you were pleased with our staff service, you've indicated that the options offered for breakfast did not meet your expectations. This is regrettable to hear, however, we appreciate you bringing this to our attention. Feedback from our guests is always welcomed as we strive to improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 – Uitstekend

Marco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room could had been e bit more clean but overall good experience.
1 nacht verbleven in april 2024
Reactie van Oniel Rediresponse Specialist op 7 apr 2024
Hi Marco,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Binghamton North. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. However, our apologies for any inconvenience. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Goed

Chrisandra

Reisde met familie
Positief: Netheid, personeel en service
It was a convenient location. The bathtub doesn't drain when taking a shower.
1 nacht verbleven in april 2024
Reactie van Oniel Rediresponse Specialist op 7 apr 2024
Hi Chrisandra,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Binghamton North. I'm glad you took liking to our hotel's location, however, our apologies for any inconvenience caused by the shower draining system. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Redelijk

Fangming

Positief: Personeel en service, voorzieningen
The noise from the next room is too loud
1 nacht verbleven in maart 2024
Reactie van Recordo, Rediresponse Specialist op 28 mrt 2024
Hey Fangming,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Binghamton North. I'm sorry to hear that your stay wasn't all that comfortable due to the noise coming from next door. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 – Ontzettend slecht

Jacquelin

Zakenreiziger, Reisde met partner
2 nachten verbleven in maart 2024
Reactie van Recordo, Rediresponse Specialist op 26 mrt 2024
Hello Jacquelin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton North and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 – Goed

Graziella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only stayed 1 night as we were travelling through but it was neat and tidy! No complaints.
1 nacht verbleven in maart 2024
Reactie van Recordo, Rediresponse Specialist op 26 mrt 2024
Hey Graziella,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Binghamton North. It's great to hear that you had a good stay with us and found our rooms to be neat and tidy. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 – Redelijk

Denys

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok for one night stay
1 nacht verbleven in maart 2024
Reactie van Dannielle Rediresponse Specialist op 22 mrt 2024
Dear Denys,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BINGHAMTON NORTH. We are grateful to know that you were satisfied with your one night stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to have you back in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 – Goed

Louiselle

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Tianna RediResponse Specialist op 22 feb 2024
Hello Louiselle, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton North and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Tianna RediResponse Specialist op 22 feb 2024
Hello Elizabeth,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton North and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

4/10 – Matig

timothy

Zakenreiziger
i was not aware they wanted a $60 cash deposit. not for a motel like this. Since i was so tired and i would have lost my reservation i agreed but they had no ATM!!!! So i went in search for one. I was told about the no smoking policy. Happy to oblige since i don’t smoke. The room smelled like my chain smoking grandmothers house. there were ashes on the lampshades. i complained and was told they will inform management. The microwave and fridge were dirty with crumbs and finger pitting smudges. 100$ a night i would expect much better accommodations. the staff was nice. upon my rush to leave not wanting to lose my $60 deposit i stopped for a side. I put in doing change. then a dollar. paper money acceptor didn’t work. do i want to get change. got it, returned…. sold out. i left the hotel wanting to cry. my bags smell like grandma now.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

rick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very informative and friendly. The facilities were spotless and accommodating. The only problem was finding it -- it's on a spur off the main road.
1 nacht verbleven in januari 2024
Reactie van Chirell RediResponse Specialist op 18 jan 2024
Dear Rick,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Binghamton North. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff, spotless facilities; however I do apologize for the inconvenience in finding the location. Honest guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

4/10 – Matig

Ted

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cold Comfort… want a refund….
Got there at 4pm, our room wasn’t clean. Soap and towels from the last guests still sitting in bathroom and garbage not changed. The bed sheets in room one had large stains on them (likely a squirter?) and long black hairs all over the bed sheets. Looked like someone had spilt something on the floor and all over the bed frame. We asked for the room to be cleaned again, so the cleaner kicked us out of the room to clean but he only changed the bedsheets. Room number two stunk like wet cigarette butts, and the heat did not work. So they moved my friends to the room across the hall, which smelled even worse and the sink didn’t drain properly. Bathroom had a distinct sewage like odour so my friends had to come and use the bathroom in room one.
1 nacht verbleven in januari 2024
Reactie van Gabrielle RediResponse Specialist op 13 jan 2024
Dear Ted,Thank you for your review following your stay at Red Roof Inn Binghamton North. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the stains mentioned, the smell described and the other issues hindered, which was saddening to read. I have shared your comments with our management team.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

8/10 – Goed

Scott

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Gabrielle RediResponse Specialist op 13 jan 2024
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn Binghamton North appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

6/10 – Redelijk

Carrie

Positief: Comfort kamer
Negatief: Netheid
New years eve
The room was mostly clean. There were stains on the comforter and the sheets. There was no place to hang your towels in the bathroom. There is no smoking in the hotel yet I could smell weed being smoked.
1 nacht verbleven in december 2023
Reactie van Oniel Rediresponse Specialist op 10 jan 2024
Hi Carrie,Thank you for taking the time to write a review of your stay at the RED ROOF INN BINGHAMTON NORTH. I'm happy to read that you were satisfied with the cleanliness of the room you were assigned. However, I am disappointed to read the encounter you described, please accept our apologies for any inconvenience. I’ve shared your encountered with management.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

8/10 – Goed

Ralph

Positief: Netheid, comfort kamer
Good one-night stay
Room was cold when I checked in but heater worked well. Bed very comfortable. Room was nice and quiet. And as an EV owner, was very happy there was a Level 2 charger on site.
1 nacht verbleven in december 2023
Reactie van Olivia RediResponse Specialist op 26 dec 2023
Hello Ralph, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Binghamton North. We welcome your 4/5 score and are happy to hear you had a great encounter with us, especially regarding our heater that worked well for you, your bed was comfortable, your room was nice and quiet and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Uitstekend

Arthur

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine and comfortable. The only problem is the window in the room did not fully close. There is a very tiny gap. As long as I keep the curtains closed it isnt that bad.
1 nacht verbleven in december 2023
Reactie van Xao RediResponse Specialist op 20 dec 2023
Thanks for sharing your feedback with us, Arthur. The staff at our Red Roof Inn Binghamton North was elated to see that we earned your 5/5 score. You mentioned that everything was fine and comfortable, which was pleasing to read. In regard to your issue closing the window fully, this may be taken into account.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

4/10 – Matig

trisha

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Sharma RediResponse Specialist op 5 dec 2023
Hello Trisha, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BINGHAMTON NORTH and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 – Goed

Claude, LA PRAIRIE

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was Ok
1 nacht verbleven in november 2023
Reactie van Sharma RediResponse Specialist op 5 dec 2023
Dear Claude,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BINGHAMTON NORTH. I am happy to read your comments about our hotel was ok, resulting in a 4/5 score. Please know that we value you as our guest and appreciate your business. We hope to continue to provide great experiences for you at Red Roof. Sincerely,Red Roof Management

8/10 – Goed

J. R., RANTOUL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice our quick stay.
1 nacht verbleven in november 2023
Reactie van Sharma RediResponse Specialist op 29 nov 2023
Dear J.R,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BINGHAMTON NORTH. I am glad to hear that you found your stay to be nice resulting in a 4/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was an amazing stay Carolyn the room cleaner was a joy to be around and talk to she was fabulous
1 nacht verbleven in november 2023
Reactie van Olivia RediResponse Specialist op 23 nov 2023
Thank you, Patricia, for taking the time to share your feedback regarding your experience at the Red Roof Inn Binghamton North. We sincerely appreciate your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our amazing staff At Red Roof, we hope to continue to provide great experiences for you. I will make sure to share your comments with the rest of our team in acknowledgement of a job well done. Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations, should your travels bring you back in town. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 – Ontzettend slecht

Myavav

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One room had no heat and a broken shower l. They moved us from that room to another room with a broken fridge that smelled horrible and a broken television.
2 nachten verbleven in november 2023
Reactie van Sharma RediResponse Specialist op 19 nov 2023
Dear Myavav, We are sorry to hear about your recent experience at the RED ROOF INN BINGHAMTON NORTH. We strive to provide guests with all the comforts of home so, it saddens us to learn that your stay was hindered due to no heat and the broken shower in the first, and the broken fridge, foul odor, and broken television in the second room I have shared your feedback with the appropriate team to ensure that there isn't a repeat of this situation for you or any of our future guests.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us at Red Roof again so we can have the opportunity to provide you with a better experience. Very truly yours, Sharma Red Roof Management RediResponse Specialist

10/10 – Uitstekend

Sharon

1 nacht verbleven in november 2023
Reactie van Carla Red Roof Management op 18 nov 2023
Hello Sharon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Binghamton North and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

6/10 – Redelijk

Mandy

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Cleaning could be better!
1 nacht verbleven in november 2023
Reactie van Gabrielle RediResponse Specialist op 11 nov 2023
Thank you for taking a moment to leave a review, Mandy. The staff and I at the Red Roof Inn Binghamton North appreciate your 3/5 score following your stay. You stated that the cleaning could have been better. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 – Goed

Agnès

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Gabrielle RediResponse Specialist op 8 nov 2023
Thank you for taking a moment to leave a review, Agnes. The staff and I at the Red Roof Inn Binghamton North appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 – Goed

Mary

Reisde met partner
Overall a very good stay. The only complaint was the bed. We kept falling into the middle…. Think it is time for a new mattress!?!
1 nacht verbleven in november 2023
Reactie van Gabrielle RediResponse Specialist op 8 nov 2023
Thank you for taking a moment to leave a review, Mary. The staff and I at the Red Roof Inn & Suites Dover Downtown appreciate your 4/5 score following your stay. I am happy that you had an overall very good stay. However, you stated that the bed was not to your liking. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,GabrielleRed Roof ManagementRediResponse Specialist

10/10 – Uitstekend

kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great stay
1 nacht verbleven in november 2023
Reactie van Gabrielle RediResponse Specialist op 8 nov 2023
Thank you for taking a moment to leave a review, Kim. The staff and I at the Red Roof Inn Binghamton North appreciate your 5/5 score following your stay. I am happy that you had a great stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist