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Beoordelingen van Hampton by Hilton Birmingham Broad Street

3 out of 5
Hampton by Hilton Birmingham Broad Street
200 Broad Street, Cumberland House, Birmingham, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 732 van 1553 beoordelingen" "
Gastenscore: 8 - Goed. 480 van 1553 beoordelingen" "
Gastenscore: 6 - Redelijk. 179 van 1553 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 1553 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 1553 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

michael

2 nachten verbleven in februari 2024
Reactie van Arshad Jawed op 28 mrt 2024
Hi Michael,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 – Redelijk

Mohamed

3 nachten verbleven in augustus 2023
Reactie van Asher op 19 sep 2023
Hi Mohamed,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. We look forward to seeing you again.Have a great day.Sincerely,Arshad JawedSenior Guest Service Manager

8/10 – Goed

Caroline

3 nachten verbleven in augustus 2022

8/10 – Goed

Adam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for business meetings on Broad Street with a quick visit to the shops on the Metro
2 nachten verbleven in mei 2024

8/10 – Goed

Helen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for concerts in broad street location
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sian

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel so convenient for everything
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for one night lovely team and great room
1 nacht verbleven in mei 2024

4/10 – Matig

Catherine

Positief: Netheid
Negatief: Personeel en service
The staff at the hotel were really poor. The staff’s attitude was really terrible.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Mikela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love this hotel. Nice clean room, modern bathroom. Remote control of tv not working well but not big deal. Happy that I can park at this property. Breakfast starts at 7am so great for me as I was up, fed & out of the hotel by 8.30am. Centrally located for the Utilita Arena which meant I could walk there easily.
1 nacht verbleven in mei 2024

8/10 – Goed

Charles

I left a jacket in room 1022 and I can’t get though to the hotel to ask them to put it aside for me to collect when I am next in Birmingham on 23/5/24
1 nacht verbleven in mei 2024

10/10 – Uitstekend

patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cohen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, good breakfast and kind staff. Gym is small but did the job.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Charlotte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is centrally located and likewise 5 minutes walk from the utilities arena (for gigs). The property is clean and tidy. Bedrooms have irons, ironing board, fridge facilities. Likewise the reception has a bar and breakfast facilities in the morning (with a variety of ingredients to chose from).
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Charlotte,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was convenient, staff were helpful and friendly
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Sarah,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable room. Fiendly and helpful staff
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Graham,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Rachel

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Rachel,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

4/10 – Matig

CHARLES

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Charles,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Sam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location with parking. Good price
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Sam,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 – Redelijk

Julie

Reisde met partner
Positief: Personeel en service
It served our purpose - nothing wrong with it - it’s a high volume, value for money, no frills hotel
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Julie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fab stay, lovely staff and breakfast was amazing
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Katie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Yaroslav

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Gute Lage in Zentrumsnähe. Ziemlich gutes Frühstück. Leider muss man für den Parkplatz extra bezahlen.
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Yaroslav,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Tony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were friendly, the room was very nice, and the breakfast was great as was the price. I will stay again.
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Debra

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A five minute walk from the hotel. There is a canal with lots of eateries shops pubs steakhouses where you can spend the whole day and just relax. Looking at the water. Really lovely. It’s about a 20 minute walk to Birmingham town centre, the hotel is very convenient, reasonably priced and also includes free breakfast.
2 nachten verbleven in mei 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Debra,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Carl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay.
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Carl,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Janeis

Reisde met partner
Positief: Netheid
My expectations of the brand was obviously too high as I felt a bit let down by what I had received I presumed the Hilton was an up market brand
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Janeis,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Clare

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location for NIA and walking distance to explore Birmingham. Hotel clean, Staff friendly and helpful. Would recommend and stay again
2 nachten verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Clare,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 – Ontzettend slecht

Bally

Zakenreiziger
Negatief: Personeel en service
Very noisy , had people knocking on door at night and banging on walls . Unfriendly staff at desk very arrogant . Felt very let down
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Bally,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with senior management. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideally placed for nightlife if that is what your stay is for, otherwise great all round
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Robert,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Jamie Lee

Positief: Netheid, staat van de accommodatie en faciliteiten
Brilliant stsy
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Jamie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Mrs Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay , thank you 😊
2 nachten verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Angela,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Olivia

Room was extremely clean. Great facilities. Staff were amazing especially Lee on reception. Definitely stay there again.
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Olivia,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Joseph,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Voorzieningen
Parking was a bit tricky as there were no spaces when we arrived and half car park cones off. Breakfast was perfect plenty of choice more than enough to eat Room was clean and tidy Staff weee helpful and polite
1 nacht verbleven in mei 2024
Reactie van Arshad Jawed op 9 mei 2024
Hi Sharon,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Arshad Jawed op 4 mei 2024
Hi Paul,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideally placed for exploring the city centre, good parking and excellent service!
2 nachten verbleven in april 2024
Reactie van Arshad Jawed op 30 apr 2024
Hi Steven,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Alister

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Arshad Jawed op 30 apr 2024
Hi Alister,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 – Ontzettend slecht

Tiona

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 30 apr 2024
Hi Tiona,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Debbie

Friendly staff, good room and food
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 28 apr 2024
Hi Debbie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy parking which was £12 which is about as expected for inner city hotel parking. Slap bang on Broad Street with lots of pubs and curry houses nearby. Easy short walk to Utilita Arena. We stayed a Saturday night and despite being on the 15th floor the bass and vibration from the nightclub beneath the hotel was going strong at 1am. Breakfast had a good selection.
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 28 apr 2024
Hi Gary,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Felicetta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 28 apr 2024
Hi Felicette,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Goed

Tony

1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 28 apr 2024
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Ahlun

1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 16 mei 2024
Hi Ahlun,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Sean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean and spacious rooms , close to theatre and entertainment areas. Breakfast included which was excellent too.
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 16 apr 2024
Hi Sean,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Kenichiro

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good in a basic way.
1 nacht verbleven in februari 2024
Reactie van Arshad Jawed op 16 apr 2024
Hi Kenichiro,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 16 apr 2024
Hi Melanie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Angie

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The location was perfect and such a clean hotel
2 nachten verbleven in april 2024
Reactie van Arshad Jawed op 15 apr 2024
Hi Angie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great weekend. Sincerely,Arshad Jawed Senior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in an excellent location with on site parking available. The staff were excellent, very helpful. Friendly and polite. Breakfast was excellent in fact the whole stay was excellent.
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 15 apr 2024
Hi Mark,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad Jawed Senior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Arlaine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love our stay in this hotel with a complimentary breakfast which had lots of choices! Would stay again!
3 nachten verbleven in april 2024
Reactie van Arshad Jawed op 14 apr 2024
Hi Arlaine,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Puneeta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Arshad Jawed op 14 apr 2024
Hi Puneeta,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was lovely, breakfast had a good choice and variety of food, staff kept everything running smoothly despite being really busy. The waffles were a hit with my daughter.
2 nachten verbleven in april 2024
Reactie van Arshad Jawed op 14 apr 2024
Hi Karen,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street