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Beoordelingen van La Quinta Inn & Suites by Wyndham Birmingham Homewood

2.5 out of 5
La Quinta Inn & Suites by Wyndham Birmingham Homewood
60 State Farm Pkwy, Homewood, Birmingham, AL

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 282 van 1011 beoordelingen" "
Gastenscore: 8 - Goed. 202 van 1011 beoordelingen" "
Gastenscore: 6 - Redelijk. 185 van 1011 beoordelingen" "
Gastenscore: 4 - Matig. 165 van 1011 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 177 van 1011 beoordelingen" "

6,6/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Brett

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I’m pretty sure they should just be close while renovating. Or at least close the floor that they are working on. As soon as we walked in the door, we knew we made a mistake. At first, we had one of the “newly renovated king bed rooms” which is more so paint on a pig. But once we came back from dinner, the vent above the toilet had leaked all in the bathroom and it smelt like urine. The front desk switched us to a new room but it had double beds and the air didn’t work. Plus there was no parking because of all the construction equipment.

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid
Hotel was undergoing construction work while I was staying.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Moranda, Macon

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was under construction and wasn't aware of this. The air didn't work in the hall, vwry humid, outside by the pool area was not clean, trash overflowing in the bin. Iron had burnt material on it. Iron board was torn. The continental breakfast was terrible no meat not enough items to choose from- waffles, bagels,, cereal, and old fruit. The staff was not very courtesy nor professional. I have stayed at LaQuinta before and this location is by far the worst.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Dennis

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No recomiendo
4 nachten verbleven in april 2024
Reactie van General Manager op 4 mei 2024
HolaLamento mucho el inconveniente, tenga la seguridad de que estamos trabajando arduamente para asegurarnos de que esté mejor en el futuro.

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 4 mei 2024
Hello JustinThank you for staying with us, we appreciate your feedback.Hope to see you again soon!

4/10 – Matig

Samantha

1 nacht verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Hi Samantha Thank you for staying with us , we appreciate your feedback.

2/10 – Ontzettend slecht

Leslie

Negatief: Personeel en service
I paid for my room I could not stay at because I did not $100 deposit. The hotel received free money and didn’t even want to reimburse me my funds not allowing me to stay.
1 nacht verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Hello Leslie I am very sorry for the inconvenience; hope we can serve you better in the future.

2/10 – Ontzettend slecht

Dennis

Reisde met familie
Negatief: Netheid
No te recomiendo
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
HolaLamento mucho el inconveniente, tenga la seguridad de que estamos trabajando arduamente para asegurarnos de que esté mejor en el futuro.

10/10 – Uitstekend

Cathy A

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are in the middle of a remodel so the outside has a lot of equipment for that. The rooms are much nicer than they use to be. We stayed in a suite. It did have room for and needed a small table or at least an end table.
1 nacht verbleven in april 2024
Reactie van Ms. Pat op 29 apr 2024
Hey Cathy, so happy you got to enjoy our newly renovated suite. Thank you for the awesome rating.

10/10 – Uitstekend

QUATISHA

Everything was good and very clean and the staff was nice
2 nachten verbleven in april 2024
Reactie van Ms. Pat op 29 apr 2024
Quatisha, we are so happy your stay was enjoyable. Thank you for the awesome rating.

4/10 – Matig

William

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dilapidated. Stained carpet, stoppers missing from sink and tub, broken hair drier, too few electrical plugs.
1 nacht verbleven in april 2024
Reactie van Ms. Pat op 29 apr 2024
Hey WilliamThank you for the feedback. We are in the process of a completing all of our renovations and maybe you will be in the newly renovated room. on your next visit. We do appreciate your business.

8/10 – Goed

Kane

Positief: Netheid, personeel en service
Very friendly morning staff. Hotel is in a good location. Lots to do around there. They were doing renovations and the elevator was super sketchy.
2 nachten verbleven in april 2024
Reactie van Ms. Pat op 29 apr 2024
Thanks Kane, I will let the staff know you think they are doing a good service job. We appreciate your business.

10/10 – Uitstekend

Octavia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ms. Pat op 29 apr 2024
Thanks Octavia for the great rating.

6/10 – Redelijk

Jordan Matthew

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Hello Jordan Thank you for staying with us, we appreciate it.Hope to see you again soon!

10/10 – Uitstekend

Bruce, Fort Mill

1 nacht verbleven in april 2024

6/10 – Redelijk

Jason

Reisde met familie en kleine kinderen
Positief: Personeel en service
Thought the breakfast could have more options. Staff was friendly!
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Hello JasonThank you for staying with us, we appreciate your feedback.

6/10 – Redelijk

Angie

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is getting rundown. Elevator was filthy, carpeting in common areas was stained, no hot water, shower doors would not stay closed. Room had no soap, shampoo or conditioner. Overall, pretty disappointing.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Hello AngieI am very sorry to hear of your inconvenience during your stay, rest assured we are working hard to make sure this does not happen again.

4/10 – Matig

Clyde

Reisde met familie
Property is in the process of major revocation, something not disclosed on the reservation website. We were assigned a room that was not complete. The shower and bath were not adequately connected to hot water source. The bedroom desk was not securely assembled and collapsed when we put our suitcase on the designed holder. Multiple electrical outlets in the room and bath were not operational. Daytime desk clerk decidedly unconcerned and night staff too busy with other issues. Will most likely never consider a Wyndham property at any level ever again. Picked this one only because of its proximity to grand opening of son’s ninth restaurant in Homewood and will find another lodging to recommend friends to consider when traveling to visit his restaurant.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Hello Clyde I am very sorry to hear of the inconvenience, please rest assured we are working hard to make sure this does not happen again.

8/10 – Goed

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ms. Pat op 3 apr 2024
Thank you Kristine for your ratings

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice very friendly staff.
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Tammy, Saint Petersburg

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To be fair, our floor of the hotel was under construction while we were there. There was no hot water. It was very loud. Our room was disgusting. There was no heat in the lobby except for a couple of place heaters and it was in the low 20's/high teens while we were there. We left as soon as we could find another place the next morning.
3 nachten verbleven in januari 2024
Reactie van Angel op 29 mrt 2024
Thank you for your feedback.

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Thank you for your positive feedback.

2/10 – Ontzettend slecht

Stephanie

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This property is under construction. Though we had a new room it did not have garbages and the sofa bed still had plastic with no bedding. When we called to ask for bedding they said they didn’t have sofa beds. Had to show them in person we had no garbage cans. My kids were disappointed the pool wasn’t open yet. Very pricey for these conditions
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

2/10 – Ontzettend slecht

Christopher, Trussville

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
NO HOT WATER!
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

6/10 – Redelijk

Lizzy

Positief: Netheid, personeel en service en voorzieningen
The highlight of this property is their location. It’s set away and not in the thick of the city. It’s near a variety of restaurants and conveniently across from a Walmart. They were undergoing renovations during my stay. No disturbances or noise, just didn’t looks as put together. Overall I recommend. I always enjoy my stay at a La Quinta.
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

2/10 – Ontzettend slecht

Devin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not even get a chance to stay there because they did not notify me that there was going to be $100 deposit for my room and they would not give me a refund back so the night before my grandmother‘s funeral I had to sleep outside in a car so I strongly do not recommend this hotel to anyone
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Dear Devin, thank you for your feedback. On all of our third party sites, it statues we(the property) require a 100 refundable deposit. We allow our sincerest apologies.

10/10 – Uitstekend

Wayne

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

6/10 – Redelijk

Kathleen

Reisde met huisdieren, Reisde met partner
The new room was very nice Elevator not working was inconvenient
1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service
1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

6/10 – Redelijk

Eric

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This place had no hot water, the entire property was under construction and there was throw up on the floor in the main hallway
1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

Christopher

Positief: Staat van de accommodatie en faciliteiten
Good service
2 nachten verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

Jasmine

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I give the hotel a 4/5 only because the only thing I had a problem with was it was construction being done on the some of the floors and one of the floors I was on and all the fumes was harsh to smell and walking over the workers while they worked was very unprofessional but other than that everything was great. Staff is very friendly and great with guests and room are clean and very nice.
2 nachten verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

4/10 – Matig

Mary

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

Toni

1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

6/10 – Redelijk

Suzanne

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Housekeeping knocked on the door asking if we were checking out hours before check out time. That was ridiculous. I was trying to get as much sleep as possible prior to a long drive.
1 nacht verbleven in februari 2024
Reactie van Ms. Pat op 19 feb 2024
Hello Suzanne, I'm sorry housekeeping knocked on your door before you checked out. Just an FYI, please hang your Do Not Disturb sign outside your door and your door will not be knocked on before check out time. Thank you for your feedback

10/10 – Uitstekend

Shellie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot
3 nachten verbleven in februari 2024
Reactie van Ms. Pat op 19 feb 2024
Hey Timothy, Thanks for the awesome rating, we do appreciate your business.

8/10 – Goed

Jasmine

1 nacht verbleven in februari 2024
Reactie van Angel op 29 mrt 2024
Dear valued guest, thank you for your feedback.

10/10 – Uitstekend

joshua

Reisde met familie
Under construction. Picks of room not the same
1 nacht verbleven in februari 2024
Reactie van Ms. Pat op 19 feb 2024
Hey Joshua, yes we are under renovation and upon completion all the room picks will be the same. We do appreciate your business.

8/10 – Goed

kulwant

Positief: Netheid, personeel en service
Breakfast was ok. Lot of construction going at property. Stayed one night
1 nacht verbleven in januari 2024
Reactie van Ms. Pat op 19 feb 2024
Thank you for your feedback

10/10 – Uitstekend

Charlene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ms. Pat op 19 feb 2024
Thank you Charlene for your awesome rating. We do appreciate your business

10/10 – Uitstekend

Rhonda

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Great location. Very accessible to just about anywhere.
1 nacht verbleven in februari 2024
Reactie van Ms. Pat op 19 feb 2024
Thank you for the awesome rating Rhonda. Happy your stay was enjoyable.

6/10 – Redelijk

Barbara

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
There was a lot of remodeling it was different from what I seen the pictures and
1 nacht verbleven in februari 2024
Reactie van Ms. Pat op 6 feb 2024
Yes Barbara , we are currently renovating. Sorry some areas are in disarray. We appreciate your business.

6/10 – Redelijk

Debbie

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The hotel is under renovation. It needs serious wk
1 nacht verbleven in januari 2024
Reactie van Ms. Pat op 2 feb 2024
Hey Debbie, thankyou for your feedback. We are sorry your stay was less than enjoyable. We understand that some areas are in disarray. Our hopes are that you will return to give us the opportunity to better service you.

6/10 – Redelijk

Michele

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The water in our shower only got to warm not hot. What especially surprised me was the $100 deposit I had to make in case of damage. I was told we would get it back when we checked out but then at the desk was told they would keep it for nearly a week before putting it back on my credit card.
1 nacht verbleven in januari 2024
Reactie van Angel op 1 feb 2024
Dear Michele, we're sorry you only had warm water during your stay, however you're correct there is a 100 deposit for all third party reservation when you check out the 100 is refunded it depends on your banking provider how long the process takes. Again we apologize for any inconvenience this has caused you, we hope to see you again in the near future.

6/10 – Redelijk

Robert

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Like the location but they are doing a remodel…first room was filthy do they gave us another room that was better.
1 nacht verbleven in januari 2024
Reactie van Angel op 1 feb 2024
Dear Robert, thank you for your feedback. We are on going our interior renovations where some parts of the hotel and rooms are in disarray. We hope to see you again in the near future after renovations.

6/10 – Redelijk

sandra

Positief: Netheid, personeel en service en comfort kamer
Check in was great. Room clean except for under sink. Beds comfortable. We had an older room that had peeling paint, stains on carpet, door and a wall were filthy, and the sink stopper did not close. Also no hot water.
1 nacht verbleven in januari 2024
Reactie van Angel op 1 feb 2024
Dear Sandra, sorry your stay wasn't enjoyable. We are on going our interior renovations where parts of the hotel/room is disarray. We hope to see you in the near future after our renovations has been completed.

10/10 – Uitstekend

Kerry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Angel op 1 feb 2024
Dear Kerry, thank you for your positive feedback.

2/10 – Ontzettend slecht

Kimye

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away
Room was dirty (dusty) and the water wouldn’t get hot enough to take a decent shower. I guess the hotel was “under renovations” on the 3rd floor but it looked like it was a scene out of a horror movie. Prob should have warned us before we got off the elevator. Never again
1 nacht verbleven in januari 2024
Reactie van Ms. Pat op 2 feb 2024
Hey Kimye,Sorry your stay was less than enjoyable. We do appreciate your business.

2/10 – Ontzettend slecht

Sandra

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Under renovation
2 nachten verbleven in januari 2024
Reactie van Angel op 1 feb 2024
Thank you for your feedback.