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Beoordelingen van La Quinta Inn & Suites by Wyndham Birmingham Hoover

2.5 out of 5
La Quinta Inn & Suites by Wyndham Birmingham Hoover
120 Riverchase Pkwy E, Hoover, Birmingham, AL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 449 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 255 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 127 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 1002 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Martha, Gulf Breeze

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
People at front desk could not speak English, which was fine for all of the foreigners there, but not for people who actually do speak English. It was very loud in the halls after midnight also.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the language barrier at the front desk and the noise disturbances in the hallways. We take your comments seriously and will work to address these issues promptly to ensure a better experience for all our guests. Please feel free to reach out to us directly if you have any further concerns.Sincerely, Hotel Manager

10/10 – Uitstekend

Anjanette, Mcdonough

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a great stay!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your excellent rating and kind words! We're thrilled to hear that you had a great stay with us. Your satisfaction is our priority, and we're delighted that we could make your experience enjoyable. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Ryan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not Accommodate Me witmy room nor did they make any special accommodations for me.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,We apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations. We value your feedback and will use it to improve our services for future guests. If there are any specific concerns you would like to address, please feel free to contact us directly.Sincerely, Hotel Manager

10/10 – Uitstekend

Gordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, good restaurants within walking distance. I wish they would have mentioned the pool was closed waiting for an inspection.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're delighted to hear that you enjoyed your time at our hotel and found the nearby restaurants convenient. However, we apologize for any inconvenience caused by the closure of the pool without prior notice. Your feedback is important to us, and we'll strive to improve our communication regarding amenities in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet, comfortable beds, breakfast was great and staff was very helpful and friendly
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had a quiet and comfortable stay, enjoyed our delicious breakfast, and received friendly and helpful service from our staff. Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star experience. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 24 apr 2024
Dear Samantha,Thank you for your feedback! We are thrilled to hear that your experience was perfect. Providing exceptional service and accommodations is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Ed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and sorta in the "woods."\ Comfortable, clean beds - helpful staff. Breakfast was a little lacking, but everything else was perfect. Bravo!
1 nacht verbleven in april 2024
Reactie van Management op 23 apr 2024
Dear Ed,Thank you so much for rating us. We appreciate your feedback.

8/10 – Goed

Richard, Villa Rica

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was large accommodations and incredibly clean.
1 nacht verbleven in april 2024
Reactie van Management op 19 apr 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to so much stuff.
2 nachten verbleven in april 2024
Reactie van Management op 14 apr 2024
Dear Tiffany,Thank you so much for rating us. We appreciate your feedback.

6/10 – Redelijk

LaCoya

Reisde met familie
Negatief: Netheid
The room was dirty. I will not stay again
2 nachten verbleven in april 2024
Reactie van Management op 12 apr 2024
We regret the inconvenience you had during your stay. Please give us another chance to serve you.

10/10 – Uitstekend

Robert

1 nacht verbleven in april 2024
Reactie van Hotel Manager op 2 mei 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 – Uitstekend

Cynthia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Real nice
1 nacht verbleven in maart 2024
Reactie van Management op 10 apr 2024
Dear Cynthia,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Antonja

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will be back soon
1 nacht verbleven in maart 2024
Reactie van Management op 7 apr 2024
Dear Antonja,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Management op 6 apr 2024
Dear Christopher,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Donald

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The new remodeled king room we had was lacking. No place to put you soap or shampoo in the shower. The fit and finish of our room was poor. Flat screen TV was way out dated and about 27". Had to unplug light to plug in coffee maker so then no light to see coffee maker. Night stand mount badly leaning down and my cell phone slid off in the floor.
1 nacht verbleven in april 2024
Reactie van Management op 4 apr 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Kevin

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and clean, beds were a little on firm side. Hotel is recommendable
3 nachten verbleven in maart 2024
Reactie van Management op 3 apr 2024
Dear Kevin,Thank you so much for staying with us. We appreciate your feedback.

8/10 – Goed

Patriot

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ok
4 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Kristine

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very,Very clean!! A A ×A
1 nacht verbleven in maart 2024
Reactie van Management op 29 mrt 2024
Dear Kristine,Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Gaye

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hthe king bed was too soft. Had issue with the softness. Other than that a great hotel. Convenient to food and interstate! otel. It must have been recently renovated as everthing seemed new! Seemed new. One complaint was the bed.
1 nacht verbleven in maart 2024
Reactie van Management op 29 mrt 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Mark

1 nacht verbleven in maart 2024
Reactie van Management op 14 apr 2024
Dear Mark,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Karen

1 nacht verbleven in maart 2024
Reactie van Management op 12 apr 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Michaela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel, friendly staff, beds were really firm but the rooms were nice and spacious. I would definitely stay again.
2 nachten verbleven in maart 2024
Reactie van Management op 15 mrt 2024
Dear Michaela,Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 15 mrt 2024
Dear Steven,Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Adalberto

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice location, good service
4 nachten verbleven in februari 2024
Reactie van Management op 13 mrt 2024
Dear Adalberto,Thank you so much for rating us. We appreciate your feedback.

6/10 – Redelijk

Karla

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at this property twice. The room was clean but the linen were stained. Both times different rooms and the bed covers were stained along with the bed sheets. Other than that everything else was good.
1 nacht verbleven in maart 2024
Reactie van Management op 11 mrt 2024
We regret the inconvenience you had during your stay. Please give us another chance to serve you.

10/10 – Uitstekend

Lisa

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pet friendly! This was our first time travelling with a pet and everything was super smooth!
1 nacht verbleven in maart 2024
Reactie van Management op 9 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Devin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in februari 2024
Reactie van Management op 23 mrt 2024
Thank you so much for rating us. We appreciate your feedback, and we hope to see you again soon!!!!

4/10 – Matig

Landi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
It smelled of wet dog, the back door had dog feces smeared on the back door mat and side walk for the duration of our visit. We repeatedly let employees know and it was still there when we left. There was cat litter and feces all over the grass and sidewalk where someone had just dumped out their litter box that was also there the durition of our time. The property could use some updating. Our room was also not the cleanest, we pulled out the couch bed and there were wrappers everywhere and crumbs went all over the floor. Our hot water would go from scalding hot to freezing cold the whole shower, it also spewed water every which way, we asked them to take a look, but no one came. There were soccer teams staying at the hotel that were allowed to run through the halls well until after 9/10 pm playing hide and seek in the stairwell near our room and then were up around 7 am playing a full game of soccer in the hall way of our room. When I say playing soccer, I mean full on running and kicking the ball down the hallway and nothing was said. The teams literally ran amuck during the breakfast and made a mess of everything to the point that we decided to leave to eat. The staff was very friendly but did nothing to rectify the situations.
2 nachten verbleven in maart 2024
Reactie van Management op 4 mrt 2024
We regret the inconvenience you had during your stay. We did let the parents know at the time of check-in regarding the possibility of noise. Please give us another chance to serve you.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a room with 2 queen beds and I had an option One was firm and the other had a soft mattress I thought that awesome also they let me check in an hour early.
2 nachten verbleven in februari 2024
Reactie van Management op 3 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Darian, Grayson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve been staying at this location since 2017 and have yet to be disappointed. Excellent all around experience.
1 nacht verbleven in februari 2024
Reactie van Management op 1 mrt 2024
Thank you so much for rating us. We appreciate your feedback.

8/10 – Goed

Willie

1 nacht verbleven in februari 2024
Reactie van Management op 20 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Brandace

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were spacious. Great for a family.
1 nacht verbleven in februari 2024
Reactie van Management op 27 feb 2024
Thank you so much for rating us. We appreciate your feedback.

8/10 – Goed

karen

1 nacht verbleven in februari 2024
Reactie van Management op 20 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

8/10 – Goed

Kayla

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Management op 24 feb 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Diana

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay. Quiet and clean property. Room provided was large and comfortable. Quick and easy check-in and check out. Pretty good breakfast spread in the morning.
1 nacht verbleven in februari 2024
Reactie van Management op 22 feb 2024
Thank you so much for rating us. We appreciate your feedback and we hope to see you again soon!!!

8/10 – Goed

Amber

1 nacht verbleven in februari 2024
Reactie van Management op 20 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s nice
1 nacht verbleven in februari 2024
Reactie van Management op 18 feb 2024
Kent,Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

Rhonda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great plce
1 nacht verbleven in februari 2024
Reactie van Management op 23 feb 2024
Thank you so much for staying with us. We appreciate your feedback. We hope to see yo again soon!!!!

2/10 – Ontzettend slecht

Mark

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Got woke up at 330 cause of a dog barking
Reactie van Management op 17 feb 2024
Mark,We regret the inconvenience you had during your stay. Did you let the front desk know when the dog started barking? We could have called the guest and informed them.

8/10 – Goed

skyla

1 nacht verbleven in februari 2024
Reactie van Management op 20 mrt 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Ray

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and the room was clean and comfortable. Way better than the hotel we stayed at in Oklahoma City the night before. The property was quiet which was perfect for my family considering our 2 month old was tired from a long day in the car seat / being on the road.
1 nacht verbleven in februari 2024
Reactie van Management op 12 feb 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quiet, clean, close to the interstate and a good b
1 nacht verbleven in februari 2024
Reactie van Management op 10 feb 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room were clean and comfortable. The area seemed safe. Happy with our stay!
1 nacht verbleven in januari 2024
Reactie van Management op 3 feb 2024
Thank you so much for rating us. We appreciate your feedback. We hope to see you again soon!!!

8/10 – Goed

Mary W.

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very large hotel well maintained and easy on off freeway.
1 nacht verbleven in februari 2024
Reactie van Management op 2 feb 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Tychell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Management op 3 feb 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place. No problem
1 nacht verbleven in januari 2024
Reactie van Management op 1 feb 2024
Jeft,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Kristen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Management op 30 jan 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Uitstekend

James

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, Friendly, and a Good Value
The staff was friendly, but not too knowledgeable. The room was well appointed, and clean. The free breakfast was a good selection, with both hot and cold food. Overall, I would most assuredly stay there again, if I were to go to the Birmingham area again.
2 nachten verbleven in januari 2024
Reactie van Management op 26 jan 2024
James,Thank you so much for rating us. We appreciate your feedback. We hope to see you soon!!!!!

10/10 – Uitstekend

Donnie

Reisde met partner, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Ethel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was clean
1 nacht verbleven in januari 2024
Reactie van Management op 17 jan 2024
Thank you so much for rating us. We appreciate your feedback.