Luchtfoto
Beschikbaarheid controleren

Beoordelingen van Radisson Blu Hotel, Birmingham

4 out of 5
Radisson Blu Hotel, Birmingham
12 Holloway Circus, Birmingham, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 459 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 305 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1000 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Worst hotel experience ever. They couldnt even provide - a good night sleep. The most important thing. The view is amazing on the 16th floor, but if you can hear the traffic - as if you are sleeping next to it. Then there is a problem. All my neighbours were in the festive mood, but didnt bother about respect. Never again.
1 nacht verbleven in december 2018
Reactie van Customer Care op 1 jan 2019
Thank you for your review. We are glad you enjoyed the views from your guest room but we are terribly sorry you were disturbed by traffic noise. We understand how important a quiet environment is for a good night sleep and your comments have been sent to the hotel team for further consideration.

8/10 – Goed

Peter, Nijmegen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gelegen in het centrum van Birmingham. Alles op loopafstand
3 nachten verbleven in oktober 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Leuk hotel vlak bij centrum
Veel eetgelegenheid en leuke winkels om te shoppen
3 nachten verbleven in augustus 2018

4/10 – Matig

Laura

Negatief: Netheid, personeel en service
We had booked for a 2 night stay with parking. We were told we could only park for one night and had to move the car the next day to a public car park as they had other guests parking! The car park recommended was full. We wasted half a day finding parking. Due to our protests the hotel reimbursed our fees. The breakfast was awful. Hot buffet was cold. No one keeping the area clean. Cannot recommend this hotel.
2 nachten verbleven in april 2024

8/10 – Goed

Amanda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very conveniently located near to birmingham new street station. Spacious and comfortable room. Clean. Walking distance from many attractions and restaurants
2 nachten verbleven in april 2024

6/10 – Redelijk

Ranjit

Negatief: Netheid
The property is newer but the rooms finishing like a 90s.
2 nachten verbleven in maart 2024
Reactie van Matt | GM op 18 mrt 2024
Thank you so much for your feedback, it is truly appreciated, and essential for our continued improvement. We hope to welcome you back to the hotel again soon!

8/10 – Goed

Paul

1 nacht verbleven in februari 2024
Reactie van Matt | GM op 26 mrt 2024
Thank you for your review. We hope to welcome you back again soon!

6/10 – Redelijk

Carlos

3 nachten verbleven in oktober 2023
Reactie van Matt | GM op 21 mrt 2024
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 – Uitstekend

jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was amazing staff were very friendly, room was immaculate. They even prepped the room with rose petals and a bottle as i had requested. Food in local area was good. And placed close to gay village. It was easy to walk to a bar. The only downside. Is that there seems to be a big drug issue in burmingham. And just secconds walk from the hotel there were used dirty needles. I know its not the hotels fault. However i was shocked to see this so close to the hotel. Although the hotel was amazing. I dont think id come back to this area again.
1 nacht verbleven in februari 2024
Reactie van Matt | GM op 16 feb 2024
Thank you for your review! We have logged your concerns with our local welfare team, who have stepped up patrols around the hotel. We do hope to see you again soon!

10/10 – Uitstekend

ANTONIO

2 nachten verbleven in januari 2024
Reactie van Matt | GM op 2 feb 2024
Thank you for your review. We hope to see you again soon!

4/10 – Matig

Peter

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty room with poor shower
The room was dirty and there was a dirty cleaner cloth on the floor when we walked in. Very poor shower and definitely didn’t reflect the price of the room .
1 nacht verbleven in januari 2024
Reactie van Matt | GM op 12 jan 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

8/10 – Goed

MRS DONNA

Positief: Netheid, personeel en service en comfort kamer
Reasonable stay at Radisson Blue
Nice hotel. Not sure the standard is 4 star though. We had a nice suite but the door to the bathroom was missing. The heater wasn't working so they sent up a portable heater. The floor tiles looked dirty but I think they were just old. The staff were very friendly and we had a nice time staying there but just not sure it meets the 4 star criteria
2 nachten verbleven in december 2023
Reactie van Matt | GM op 12 jan 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 Stars
Easy check in, great staff, really helpful. Comfortable stay!
3 nachten verbleven in januari 2024
Reactie van Matt | GM op 12 jan 2024
Thank you so much for your feedback - we hope to welcome you back again soon!

2/10 – Ontzettend slecht

Deividas

4 nachten verbleven in december 2023
Reactie van Matt | GM op 12 jan 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 – Uitstekend

Jake

1 nacht verbleven in januari 2024
Reactie van Matt | GM op 9 jan 2024
Thank you so much for your feedback, it is truly appreciated.We hope to welcome you back to the hotel again soon!

10/10 – Uitstekend

Usman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay with great staff and very clean rooms, the premium room with a view is beautiful to see the city.
1 nacht verbleven in december 2023
Reactie van Matt | GM op 8 jan 2024
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in december 2023
Reactie van Matt | GM op 29 dec 2023
Hello and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 – Uitstekend

Jaspreet

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
Really enjoyed our stay friendly staff and the service was great. The only thing my son was unhappy about that it was only one night. Next will be longer.
1 nacht verbleven in december 2023
Reactie van Matt | GM op 24 dec 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

6/10 – Redelijk

Lisa

Reisde met een groep
Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023
Reactie van Matt | GM op 24 dec 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 – Uitstekend

Simon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great stay
We stayed in a family suite and the welcome and the attention that the kids received really set the mood for the weekend. It's the little things that count and the staff really were excellent.
1 nacht verbleven in december 2023
Reactie van Matt | GM op 18 dec 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay if on business.
Business Trip. Arrived Sunday evening after 4 hour journey. Had to wait briefly to be checked-in as only 1 member of staff. Nico arrived two minutes later and checked me in and explained everything. Offered a drink voucher for my having to wait. Stay was comfortable. room was clean and tidy. Slight wind noise when building swayed in the wind! Restaurant Breakfast was first rate!
2 nachten verbleven in december 2023
Reactie van Matt | GM op 18 dec 2023
Thank you for your review. We look forward to welcoming you back soon!

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adequate.
Hotel is okay and clean enough. The on-site parking is VERY limited (5 spaces), otherwise you have to park at New Street station. I booked an executive room, which after my partner checked in they decided to tell us wasn't available, so in return for the lower grade room they offered me free parking outside the hotel - which was okay as it was only for 1 night. Staff are friendly enough, room was adequate. Nothing exceptional, but a good hotel for the price.
1 nacht verbleven in december 2023
Reactie van Matt | GM op 18 dec 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 – Uitstekend

Ashleigh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Matt | GM op 8 dec 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Kurt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Matt | GM op 8 dec 2023
Thank you for your review. We hope to welcome you back again soon!

6/10 – Redelijk

Christopher

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Air conditioning system was very loud; needs replacing; sounded like broken. Not the hotel experience it once was.
1 nacht verbleven in november 2023
Reactie van Matt | GM op 29 nov 2023
Thank you for your review and feedback, which we will certainly investigate. We hope to welcome you back soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was lovely, room was spacious and very clean. Restaurant at the hotel is not recommended for evening meal. Breakfast was nice.
1 nacht verbleven in november 2023
Reactie van Matt | GM op 20 nov 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

10/10 – Uitstekend

John-Paul

2 nachten verbleven in november 2023
Reactie van Matt | GM op 20 nov 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

4/10 – Matig

Sharon

Zakenreiziger
Positief: Netheid, personeel en service
Check in was spoor and very slow - my guest arrived before me, but they would not let him have his room (even though booked) as they said it had to be paid up front!? Bar lady very pleasant, breakfast staff helpful - the area around the hotel isn't very pleasant now. Also, they recommended grand central car park, but when asked for a discount, they said they don't recommend there any longer ? it cost us £29 for an overnight stay!
1 nacht verbleven in november 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for the detail you have provided about your stay. We apologise for the shortcomings on this occasion, but hope you will consider us again for future stays in the city.

10/10 – Uitstekend

Harvey

1 nacht verbleven in november 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 – Goed

mavinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close for the o2 academy and train statio
1 nacht verbleven in november 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good area. Nice stay
1 nacht verbleven in oktober 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Blaine

2 nachten verbleven in oktober 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only stayed the one night to attend a gig nearby. Handy location for central Birmingham. Check-in staff were friendly, helpful, efficient and knowledgeable. Cleaning staff were excellent, our room was absolutely spotless. There was a minor issue with a hinge-pin in the bathroom door. We reported this to reception and it was fixed without delay. Breakfast was superb and the restaurant menu looked to be reasonably priced and with a fair bit of variety. We'll probably give it a try on our next visit.
1 nacht verbleven in oktober 2023
Reactie van Matt | GM op 17 nov 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Dawn

1 nacht verbleven in oktober 2023
Reactie van Matt | GM op 23 okt 2023
Thank you for your review. We hope to welcome you back to the hotel again in the near future!

10/10 – Uitstekend

Elaine

1 nacht verbleven in oktober 2023
Reactie van Matt | GM op 9 okt 2023
Thank you for your review! We hope to see you again soon!

2/10 – Ontzettend slecht

Baljit

Reisde met een groep
Negatief: Personeel en service, comfort kamer
2 nachten verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 – Goed

Balkar

1 nacht verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

Petrina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was busy and a bit rough, but hotel itself was lovely and very well kept.
1 nacht verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

robbie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay for social event
Everything you expect from a quality hotel. We checked in early. Our bag's were stored and my wife was given a hairdryer and room after commenting she had wet hair. She didn't ask or suggest but the staff wanted to help. After a couple of hours at the bull ring we checked in. Room's are standard set out but definitely more room. The bed and bedding felt really nice but the best thing about the room was the temperature control. The AC was responsive and easy to use. The Black out curtains worked well enough and a very peaceful room, no outside noise heard. If we return to Birmingham we will stay here again.
1 nacht verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 – Uitstekend

David

1 nacht verbleven in september 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well situated and excellent staff - Nico was particularly helpful during my stay. Make sure you get into the right car park!
1 nacht verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

4/10 – Matig

Steve

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Faulty air conditioning and poor food
Air conditioning wasn't constant, after around an hour it stopped working and you had to turn it off and on again to make it work again. Rooms were extremely hot. Breakfast was not pleasant either. Checkin/out was easy, I would have liked them to ask how my stay was though!
1 nacht verbleven in september 2023
Reactie van Matt | GM op 6 okt 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 – Goed

Andrew

Positief: Netheid, personeel en service
Basic sterile rooms, considering price is comparable with the Malmaidon, Clayton, Due Van, you would expect a more personal and comfortable approach to rooms not premium travel or.
Reactie van Sudarshan op 21 sep 2023
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. We appreciate your input regarding room comfort and personalization. We will take your comments into consideration to improve and provide a more satisfying stay for our guests in the future.If you decide to give us another opportunity, we aim to offer you a more enjoyable experience.

10/10 – Uitstekend

Rob

1 nacht verbleven in augustus 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

2/10 – Ontzettend slecht

Stanley

1 nacht verbleven in augustus 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 – Goed

Gordon, Innerleithen

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Surrounding area a bit rundown.
3 nachten verbleven in augustus 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 – Goed

William

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 – Uitstekend

Atilade O

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 – Goed

Colin

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Good stay
Very helpful friendly staff
1 nacht verbleven in juli 2023
Reactie van Sudarshan op 21 sep 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.