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Beoordelingen van Motel 6 Bismarck, ND

2 out of 5
Motel 6 Bismarck, ND
2433 State St, Bismarck, ND

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 58 van 691 beoordelingen" "
Gastenscore: 8 - Goed. 104 van 691 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 691 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 691 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 287 van 691 beoordelingen" "

5,0/10

Netheid

6,0/10

Personeel en service

4,2/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service
?
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Brylie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Brylie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 – Uitstekend

Lloyd

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Cilessa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 8 apr 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 – Matig

William

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The room was missing lamps and the thermostat did not work. The door did not close properly,
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 1 apr 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 – Matig

Brianna

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Tv cord was missing. No phone to call office. Locks on door were broke.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 1 apr 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 – Ontzettend slecht

Michelle

Bed bugs
9 nachten verbleven in februari 2024
Reactie van Sophia CSR op 26 feb 2024
Dear Guest,On behalf of our entire team, we regret that you had an unpleasant experience at our property. We sincerely apologize for the bug-related issues. We have shared this feedback with the concerned staff to take care of the pest problem. Hopefully, you will give us another chance next time you are in the area. Thanks for letting us know about your experience, your feedback will be used to implement changes.

6/10 – Redelijk

Yandy

1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 1 apr 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 – Ontzettend slecht

Dennis

Reisde met huisdieren
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No tv channels No morning coffee Filthest motel 6 I've ever been to
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 29 jan 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 – Uitstekend

Joan

1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 12 feb 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 – Matig

Yesenia

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Sophia CSR op 22 jan 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 – Ontzettend slecht

Rebecca

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will be calling to report this property. The check in staff put me and my family in danger and made us incredibly uncomfortable. He even took my phone number from this website and texted me from his personal phone. We did not stay the night there.
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 9 jan 2024
Hi Rebecca,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Staff was extremely helpful! The motel is undergoing a much needed renovation, we were accommodated without any problem.
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 9 jan 2024
Hi Traveler,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 – Ontzettend slecht

Sherry, Fargo

Negatief: Netheid, personeel en service
We didn’t even get to sleep here the system wouldn’t let us check in
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 12 dec 2023
Hi Sherry, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good motel, dirty, old…. 12 degrees no heat. People fighting outside. Not safe, beds terrible. Would have been best to sleep in the car. Don’t stay here, they should ashamed to even rent these.
1 nacht verbleven in november 2023
Reactie van step op 29 nov 2023
I apologize for any convenience, please allow us the opportunity to earn your business.

2/10 – Ontzettend slecht

Brian

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing good dirtiest place ever I know it was a motel 6 But come on
1 nacht verbleven in november 2023
Reactie van stepp op 15 nov 2023
I apologize that you were unsatisfied, please allow us the opportunity to earn your business.

2/10 – Ontzettend slecht

belinda

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nasty drug ghetto
No air conditioner or heater rude service a toilet in our bathtub i don't know how this place is running of course we didn't stay there we just walked in and out of course no refund please take this hotel off drug use
1 nacht verbleven in november 2023
Reactie van stepp op 11 nov 2023
i apologize for the inconvenience, we are under construction and renovating. our new guest service agent is new, i hope to earn your business back.

2/10 – Ontzettend slecht

Toni

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Severely disappointed
Arrived about midnight. Had been snowing for about 4-5 hours. Driveway not pushes off and worse yet the sidewalks and stairs were not cleared off. Left about 7:45 AM and neither were cleared of the snow yet. Room was freezing cold and heater wouldn’t/couldn’t keep up
1 nacht verbleven in oktober 2023
Reactie van step op 28 okt 2023
I sincerely apologize, we were not prepared flr the snow.

2/10 – Ontzettend slecht

Pat

Reisde met huisdieren, Reisde met partner
Negatief: Voorzieningen
Not clean and will never stay there ever won’t even give a refund after asked took 3hrs ti get a sleepable room
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 18 okt 2023
Hi Pat, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Ontzettend slecht

Shaquilla

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van step op 30 okt 2023
We look forward to earning your business in the future

8/10 – Goed

Harvey

Reisde met huisdieren
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
First room not cleaned and toilet not working and cabinet on sink broken. 2nd room clean and everything working. Front deck staff did excellent job of getting me a clean room. Place needs a total remake of room. Staff was great
1 nacht verbleven in oktober 2023
Reactie van Stepp op 4 okt 2023
Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

8/10 – Goed

Michelle

Reisde met huisdieren, Reisde met partner
Nothing
1 nacht verbleven in oktober 2023
Reactie van stepp op 3 okt 2023
Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Horror Movie
This motel was the worst ive ever seen by far! There were drunks and drug addicts living in many of the rooms and they were lurking all over the place and being loud. There were old mattreses and garbage and a broken down washing machine outside of the rooms. Our room absolutely stunk like a mixture of smoke and mold, the beds were rock hard and the pillows were probably from the 70s. The used bar of soap was still in the shower from who knows when. There were wild cats outside eating the garbage outside the rooms. And the cops got called there at least once. I would have left, but we just needed a place to sleep for a few hours...i wouldn't do it again, however. I felt so disgusting! DO NOT STAY HERE...THIS PLACE ABSOLUTELY NEEDS TO BE SHUT DOWN!!!!
1 nacht verbleven in september 2023
Reactie van step op 18 sep 2023
we sincerely apologize, I am addressing these issues personally.

2/10 – Ontzettend slecht

Debbie

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The only good part of our stay was the beds were pretty comfortable. Lady at feont desk was was very nice. The rooms around ours had broken windows, rooms were open and looked in all sorts of disarray. Ourroom lock was broken, floor was very sticky, wore my shoes when walking around. No shampoo, conditioner, blow dryer. The a/c or heat didnt work. Fan was on constant but very noisy. No remote for tv. The grounds were littered with garbage and debris. Would not ever recommend this motel to anyone. We were traveling on a budget and couldn't get our money back, so we stayed.
1 nacht verbleven in september 2023
Reactie van step op 17 sep 2023
I sincerely apologize for the condition as we are in renovations. Please come again as we are improving daily.

2/10 – Ontzettend slecht

Scott

1 nacht verbleven in september 2023
Reactie van step op 30 okt 2023
I look forward to earning your business in the future.

2/10 – Ontzettend slecht

Genevieve

Reisde met familie
Negatief: Voorzieningen
Will not stay there again
1 nacht verbleven in september 2023
Reactie van step op 15 sep 2023
I apologize as we are renovating the property.

4/10 – Matig

Laura

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Step op 16 sep 2023
We sincerely apologize for the condition during your stay, we are rehabbing our property. please come again and see the changes in the near future.

2/10 – Ontzettend slecht

Camilla

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Somebody's in my Room.
I secured a room on line for one night and paid up front. When I got to the hotel, the hotel staff was extremely disorganized. After a 20 minute wait, I finally got the key to my room. I went up to #249, put the key in and tried to open the door. The security lock was on and a voice from inside said, "What's going on?" I replied, "This is my room." The male voice in the room said, "No, it isn't. This is my room." There was also a female in the room who kept asking, "What's the problem?" I had to go back down to the front office and was told, "There shouldn't be anyone in that room." It was a complete fiasco. I was in Bismarck to play for my Aunt's funeral on Saturday morning. By this time it was midnight. Luckily, I called my cousin and he came and picked me up. I ended up sleeping on a couch. I want a total refund. I will never use Hotels.com again. Camilla Horne
1 nacht verbleven in september 2023
Reactie van step op 12 sep 2023
i gave a full refund on our behalf, I apologize for the inconvenience.

8/10 – Goed

Justin

Zakenreiziger
Positief: Netheid, personeel en service
3 nachten verbleven in september 2023
Reactie van step op 9 sep 2023
thank you

6/10 – Redelijk

Brent

Negatief: Staat van de accommodatie en faciliteiten
Review
I specifically paid extra to have a room with a refrigerator but the fridge didn't work. I reported it to the front desk and was told they would look for another one but I never heard back.
1 nacht verbleven in augustus 2023
Reactie van Step op 22 aug 2023
I sincerely apologize for our oversight, I hope you will stay again, and give us a chance at earning back your business. I so appreciate your feedback.

2/10 – Ontzettend slecht

Dovy

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
absolutely horrible and dirty motel!
1 nacht verbleven in augustus 2023
Reactie van Step op 22 aug 2023
I apologize for the condition of our property as we are under some renovations here.

2/10 – Ontzettend slecht

Steven, Sheboygan

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The place was a dump.
1 nacht verbleven in augustus 2023
Reactie van Step op 22 aug 2023
I apologize for the condition here as we are currently undergoing some renovations.

2/10 – Ontzettend slecht

Brad and pat

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was no blankets...Hot only water in shower,,could feel the springs in the mattress.Dogs barking all night,,
1 nacht verbleven in augustus 2023
Reactie van Brand Experience Team op 18 aug 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Matig

Emilia J

Reisde met partner
Negatief: Netheid, voorzieningen
The hotel bedsheets have cigarette holes and stains. Pillows are very old & pillow cases have stains. First room tv not work, we were transferred to another room, bath tub was dirty hairs & sands on the bath tub
1 nacht verbleven in augustus 2023
Reactie van step op 10 sep 2023
i apologize for the display, I am currently taking care of those issues.

6/10 – Redelijk

Steve

Reisde met familie
Felt it was too expensive for the service received.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 18 aug 2023
Hi Steve,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 – Matig

Larry

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly but flooring was peeling mop boards hanging off the side in bathroom short toilet and small very inconvenient thin walls noisy neighbors no waste basket and one outside was filthy no coffee or breakfast, fairly clean but needed a ground floor because of dissabilities in climbing stairs
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Larry,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 – Ontzettend slecht

LANCE

Zakenreiziger
Negatief: Personeel en service
Nice to see the sign from the highway, but condition of grounds and rooms are nothing less than public squalor. From broken air conditioner parts littering the hallways to a feces--coated toilet gasket laying on a pathway storage unit to being propositioned for sex, this place had it all. I reserved a clean room; got an twin room with unfinished beds. Then I asked for another room, hope-fully in usable condition--and it was worse--without a bolting door, a broken microwave, heavily soiled bedskirt, etc. I shot photos and referenced the room number in them. Amazing. I left after an hour or so. Unsafe! Be happy to provide documentation to you or the local health board.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Lance,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Ontzettend slecht

Scott

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nightmare in Bismarck!
Tv didn’t work, cigarette burns on the bedspread. Flies mating on the bed. Cancelled our reservation and left.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi Scott,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Kourtny

1 nacht verbleven in juli 2023
Reactie van step op 10 sep 2023
Please come again, we are making changes and bringing up our standards, new management thank you

4/10 – Matig

Ellen

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Place feels like it is falling apart.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 27 jul 2023
Hi Ellen,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ontzettend slecht

Indi

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was filthy, not swept, urine stains on the walls, beds not made. We did not stay.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 27 jul 2023
Hi Indi,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Ontzettend slecht

Levi

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Would not recommend
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 20 jul 2023
Hi Levi,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ontzettend slecht

Stephen

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked 2 months early, were told upon arrival that they "had the booking" but did not, in fact, have a room for us. We had to drive an hour east to find a motel. 0 stars.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 13 jul 2023
Hi Stephen,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Charles

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When I first arrived and checked in, two men were grilling hamburgers in front of my room. The parking lot outside my room had a large dumpster parked in it, two water heaters, and two air conditioners laying next to the dumpster. I decided to come back. A few hours later I came back to find a chair in front of my door with black hair all around it. Someone got a haircut. I looked in the window of my room only to find that one of the beds was leaning vertically against the wall. I complained to the front desk and he informed me they didn't have any clean rooms with two beds. I tried to get a refund, but he said I had to do that through Expedia. I left in disgust and stayed at another hotel.

2/10 – Ontzettend slecht

Robert

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Be Careful
This is the sketchiest Motel 6 I have ever stayed in. Would avoid at all cost. I felt uncomfortable and I am a 6ft 210lb man.
1 nacht verbleven in juni 2023
Reactie van Brand Experience Team op 13 jul 2023
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Ontzettend slecht

Bryon

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was by far the worst place I ever stayed in. It was not clean, No mattress pad, the bath towel was thread bare and full of holes. We asked for an extra blanket so we could use it for a mattress pad but got one. I could go on. This sure cured us forever to stay at another Motel6
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 7 jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 – Ontzettend slecht

Michael

Idk, water pipes broke-no room for you
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 7 jul 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 – Ontzettend slecht

Katelynn

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upon arrival from our 15 hour drive, we went to check in and we were told we did not have a place to stay for the night due to a pipe breaking during the day. We understand that things like this happen, but what made us very upset is that no one called to tell us to look for another hotel.
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 7 jul 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ontzettend slecht

Kya

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Lance

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sucked do not stay there
There was no ice bucket or glasses and there was no remote for the tv when I asked they said someone would bring them to me but never did the ac/heat was backwards the sink was clogged the exhaust fan was falling out of the ceiling the towels were very thin
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 7 jul 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6