Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 323 van 411 beoordelingen" "
10 - Uitstekend
323
Gastenscore: 8 - Goed. 54 van 411 beoordelingen" "
8 - Goed
54
Gastenscore: 6 - Redelijk. 18 van 411 beoordelingen" "
6 - Redelijk
18
Gastenscore: 4 - Matig. 11 van 411 beoordelingen" "
4 - Matig
11
Gastenscore: 2 - Ontzettend slecht. 5 van 411 beoordelingen" "
2 - Ontzettend slecht
5
9,8/10
Netheid
9,2/10
Personeel en service
9,2/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
6 aug 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfection!
Geverifieerde reiziger
4 nachten verbleven in juli 2021
8/10 – Goed
Maes, Oudenaarde
7 sep 2020
Positief: Netheid, personeel en service
Personeel is zeer vriendelijk, doch niet altijd echt competent
Maes
4 nachten verbleven in september 2020
10/10 – Uitstekend
J.M.M.
29 jun 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Warme ontvangt met betrokken mensen
Geweldig mooie plek aan het comomeer. Leuke kleine dorpjes in de nabijheid met super leuke restaurantjes. Het restaurant van het hotel is ook super en de service is uitmuntend
J.M.M.
3 nachten verbleven in juni 2018
10/10 – Uitstekend
Jacob, Dubai
4 sep 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very nice hotel on como lake.
very nice hotel on como lake. we were upgraded to the 110m2 penthouse. Overall great service. Classical interior.
Jacob
2 nachten verbleven in augustus 2017
10/10 – Uitstekend
Geverifieerde reiziger
1 sep 2014
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tophotel met zeer vriendelijk personeel
Ons verblijf was super! We kregen bij aankomst een upgrade ipv de geboekte kamer kregen wij een appartementje ter beschikking met zicht op de lak en groot privé terras. Zéér goede en vriendelijke service. Een minpuntje is het eten in het restaurant dat niet aan onze verwachtingen voldeed. In Como kan je voor een mindere prijs zeer lekker eten. Maar we gaan zeker terug!
Geverifieerde reiziger
10/10 – Uitstekend
DANIEL
8 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
DANIEL
4 nachten verbleven in mei 2024
Reactie van Mandarin Oriental, Lago di Como op 10 mei 2024
Dear Guest, Thank you for rating our hotel! We are glad that you had a great experience with us and hope to see you again very soon.
10/10 – Uitstekend
Oleg
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I fell in love with this place. Early in the morning you open your eyes and find yourself in a fabulous place. All your dreams are starting to come true. Time stops and you are immersed in a parallel world. This is one of the best places on our earth. This hotel makes the impossible possible.
Oleg
1 nacht verbleven in april 2024
Reactie van Mandarin Oriental, Lago di Como op 10 mei 2024
Dear Guest, Thank you so much for your fantastic feedback! The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Lago di Como.We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moment count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time.We will be delighted to welcome you back again to our "little paradise" for another memorable experience.
10/10 – Uitstekend
ORLANDO
Reisde met partner, Reisde met familie
9 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel realmente increíble, con una vista al lago maravillosa y cada detalle del hotel está bien pensado
ORLANDO
1 nacht verbleven in november 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
8/10 – Goed
Ma Daniela
3 nov 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ma Daniela
2 nachten verbleven in oktober 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Catherine
Reisde met partner
22 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location. Extremely professional staff. Would have appreciate an earlier check in. We were assigned a room at 4 pm.
Catherine
2 nachten verbleven in oktober 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Amir
17 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amir
1 nacht verbleven in oktober 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
helen
Reisde met familie
5 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel service and overall are as good as expected. we did have a good time during our stay.
helen
2 nachten verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Jose
Reisde met een groep, Reisde met partner
3 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really happy with our stay at MO Como. Will definitely visit again soon.
Jose
3 nachten verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Rocco
28 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall, my family and I enjoyed our stay at Mandarin Oriental, Lago di Como. The property was without any question beautiful, inviting and welcoming.
I would like to highlight the professionalism of the staff, who were well-informed and made excellent recommendations.
Rocco
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Jen-Min
26 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jen-Min
1 nacht verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Julie
17 sep 2023
Julie
2 nachten verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 20 nov 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Jose Geraldo
10 sep 2023
Jose Geraldo
4 nachten verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
4/10 – Matig
Shohreh
Reisde met een groep
8 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Beautiful but not worth the money you pay
Lovely hotel. However, our room was sooo small. They could have at least miunt the TV to the wall to open some space. They have a table to place things on but they should place a dresser. We had one very small closet. They gave us a room all the way on the top of hill and so if you wanted assistance with golf cart, you would feel obligated to tip so imagine doing it 5 or 6 times. You jist spend your day tipping all day. Expensive stay for not a very comfortable stay.
Shohreh
3 nachten verbleven in september 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for your feedback and precious comments, that will be treasured. We regret learning that your experience did not live up to your expectations. We hope you could give us a chance to regain back your trust in a near future.
10/10 – Uitstekend
John
23 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Birthday present
John
3 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for staying with us for such a special celebration and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
6/10 – Redelijk
Jay
Reisde met familie
18 aug 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Disappointing Stay.
2nd time at this property/resort since June 2021. Definitely not the caliber of the Mandarin Oriental Hotels like Bangkok, Barcelona or Miami. Work needed in terms of hospitality like staff re-training. Was better in 2021. Has definitely gone downhill since.
Jay
2 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for taking the time to share your feedback. We regret learning that your experience with us did not live up to your expectations. We hope you could give us a chance to gain back your trust in a near future.
10/10 – Uitstekend
olivier
Reisde met familie
18 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
olivier
3 nachten verbleven in augustus 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Uitstekend
Klaudia
3 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Klaudia
3 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Uitstekend
ANA
2 aug 2023
ANA
3 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Uitstekend
Greta
Reisde met familie
1 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Greta
2 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, Lago di Como op 22 sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Uitstekend
Alessandro, Rochester
Reisde met partner
10 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in the world.
Alessandro
2 nachten verbleven in juli 2023
Reactie van Mandarin Oriental, Lago di Como op 31 jul 2023
Dear Mr. Geminiani,Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Eugenio
5 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Again, just perfection
This hotel is just perfection, the team is super welcoming, they make us feel at home. Tuki ( my dog) is always filled with surprises and details, as well as us. The food was amazing, Silvia, Meriana, and all the team was flawless. Also the dock guys where super kind and helpful with us and the boat.
Thanks again MO como, see you soon
Eugenio
3 nachten verbleven in juni 2023
Reactie van Mandarin Oriental, Lago di Como op 31 jul 2023
Dear Mr. Villanueva,Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Luis, Tucson
Reisde met familie en kleine kinderen
17 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel I’ve stayed in so far, and the view of the lake from our suite was absolutely stunning!!
Luis
2 nachten verbleven in juni 2023
Reactie van Mandarin Oriental, Lago di Como op 29 jun 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
2/10 – Ontzettend slecht
Julian
Reisde met partner
15 jun 2023
Positief: Netheid
Negatief: Personeel en service
Food was extremely disappointing.
The staff was terrible, unprofessional, and did not communicate with one another.
Mandarin is supposed to be a world class resort and service.
I wish I could dispute these charges but I don’t know how… it was horrendous.
Spending 3500-4000$ A NIGHT for terrible food and service is very sad.
I even went to the pool one day and they were full and I had to sit and wait for a chair 1 hour.
I am a big client of yours on Expedia but this was a terrible experience.
Julian
4 nachten verbleven in juni 2023
Reactie van Mandarin Oriental, Lago di Como op 29 jun 2023
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, did not fully live up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us to be able to regain your trust.
10/10 – Uitstekend
Delphine
Reisde met partner
15 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A spectacular property and great experience that we enjoyed for our honeymoon. We enjoyed all of our meals, being by the beautiful pool, the spa and taking boat trips on the lake.
Delphine
3 nachten verbleven in juni 2023
Reactie van Mandarin Oriental, Lago di Como op 29 jun 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Eugenio
6 jun 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PERFECTION!!!
This hotel is just perfection, the staff is excellent, all the details are flawless! I just want to congratulate everyone for this amazing experience, I’ve been going several times to the hotel and everything is super curated and makes you feel like luxury at its maximum. All the staff makes you and you family feel at home, kudos to Miriana and Silvia and all their restaurant staff, all of whom are very knowledgeable and friendly. Also if you gave a dog they make sure he feels super welcome.Will certainly come back!
Eugenio
3 nachten verbleven in mei 2023
Reactie van Mandarin Oriental, Lago di Como op 29 jun 2023
Thank you for taking the time to share your beautiful and positive feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
6/10 – Redelijk
Felipe
26 mei 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property. Transportation with the concierge was very difficult. Dining options by the concierge outside the hotel were very mediocre (inside the hotel dining was nice).
Felipe
3 nachten verbleven in mei 2023
Reactie van Mandarin Oriental, Lago di Como op 31 mei 2023
Dear Guest, Thank you for taking the time to share your feedback.We are delighted to read that you appreciated the Resort and its location; on the other hand, I regret learning about the inconveniences experienced while at the Mandarin Oriental, Lago di Como.We hope to be able to welcome you again soon for another stay with us.
2/10 – Ontzettend slecht
Matthias
6 mei 2023
Matthias
1 nacht verbleven in mei 2023
Reactie van Mandarin Oriental, Lago di Como op 12 mei 2023
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, was not up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us.
10/10 – Uitstekend
Olga
30 apr 2023
Olga
1 nacht verbleven in april 2023
Reactie van Mandarin Oriental, Lago di Como op 31 mei 2023
Dear Guest, Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Uitstekend
Olga
Reisde met partner
29 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most perfect hotel I have ever been to romantic beautifull the staff is the best the best food service everything perfect
Olga
1 nacht verbleven in april 2023
Reactie van Mandarin Oriental, Lago di Como op 12 mei 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Ronald
Reisde met een groep, Zakenreiziger
21 apr 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Premium hotel services in Lago Como
This hotel is the epitome of elegance, good service, and hospitality amongst all the MO hotels we have stayed. As a fan of MO, the amenities received would pamper every sense. The breakfasts were exceptionally good and sumptuous. The bistrot food was good but portions were tiny. Overall, the hotel and grounds in front of the lake are enough to warrant a memorable stay.
Ronald
4 nachten verbleven in april 2023
Reactie van Mandarin Oriental, Lago di Como op 26 apr 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
jamie
Reisde met partner
16 apr 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
WOW! The staff and the resort amazing… we were treated like true royalty. Asked with hopes that we could get a room with a lake view and in turn got a suite with a lake view. This is hotel service at it’s finest. Mandarin is our new hotel brand of choice.
Mille Grazie
jamie
4 nachten verbleven in april 2023
Reactie van Mandarin Oriental, Lago di Como op 26 apr 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
maria
Reisde met familie
16 apr 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is amazing!! the service TOP, the location incredible, people super nice and helpful always one step ahead
maria
2 nachten verbleven in april 2023
Reactie van Mandarin Oriental, Lago di Como op 26 apr 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
4/10 – Matig
Margarita
Reisde met familie, Reisde met familie en kleine kinderen
22 okt 2022
Negatief: Netheid, personeel en service
unwelcoming stuff, not clean room, not working lamps, no salt in bathroom but there was bowl for it, no valet parking, need to go by yourself to dirty parking and all of that for 1900€ per night.
Margarita
3 nachten verbleven in oktober 2022
10/10 – Uitstekend
Alejandra
Reisde met partner
18 okt 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El mejor la atención la cómoda el lugar x mucho lo mejor de lo mejor.
Alejandra
2 nachten verbleven in oktober 2022
10/10 – Uitstekend
Wenbin, San Ramon
Reisde met familie
7 okt 2022
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property and friendly staff
Wenbin
1 nacht verbleven in oktober 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Iman
Reisde met partner
6 okt 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing short of amazing. The staff is extremely friendly, welcoming, and polite.
Iman
1 nacht verbleven in oktober 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a good time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
8/10 – Goed
Thomas
4 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Stay
Our experience overall was great. The service was excellent, something you should expect at a luxury hotel at this price point. We stayed (2) nights at the hotel and enjoyed celebrating our engagement here.
Spa:
We used the thermal room spa 2/2 days due to some cloudy weather. The spa staff greeted us and gave us rooms to change into while we waited for our room to be ready. The spa staff was friendly and very accommodating to make sure we had everything we needed. Thank you Spa staff!
Dining:
There are (2) main restaurants on site. We ate at both and thought the food was great, just a little on the pricy side in comparison to normal 'Italy' prices. The Japanese inspired food was good, but being from California it wasn't much different than what we see here. We had breakfast in the mornings which were also complimentary with our stay.
Transportation/Boat rentals
This is where I'd say the hotel lacked in service. The hotel itself has a shuttle that brings you into the town of Como each night for dinner. There was only (1) shuttle and 6-people per car. The first night they messed up on our reservation but the bar manager gave us a complimentary drink for waiting another 40-min.They have a tesla on site but charge for this? Odd.
Boat rentals were expensive at 600 EUR for 2-hours and not guaranteed the wooden boats. We rented a self-drive boat instead for 60 EUR an hour since they couldn't promise a wood boat.
Special thanks to Gabriele, Andrea and Mirana! Wonderful staff
Thomas
2 nachten verbleven in september 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback and for your precious comments, please rest assure that we will treasure them. We hope you had a good time with us, and we all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Uitstekend
Rolf
3 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rolf
2 nachten verbleven in september 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a good time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
4/10 – Matig
Svilar
Zakenreiziger
3 okt 2022
Negatief: Personeel en service
Svilar
2 nachten verbleven in september 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, was not up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us.
10/10 – Uitstekend
Jorge, CDMX
30 sep 2022
Jorge
2 nachten verbleven in september 2022
10/10 – Uitstekend
Geverifieerde reiziger
6 sep 2022
Positief: Netheid, personeel en service en comfort kamer
This is a must stay resort!
Wow! That is all we can say. The property is stunning and it is an amazing location right on the lake.
Staff was extremely courteous and helpful. They made it a point to know every guests name.
Geverifieerde reiziger
1 nacht verbleven in augustus 2022
Reactie van Mandarin Oriental, Lago di Como op 13 okt 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
2/10 – Ontzettend slecht
denise
Reisde met familie
11 aug 2022
Negatief: Staat van de accommodatie en faciliteiten
a 3 star hotel with mismatched and second hand furniture in the rooms but 5 star prices. a prison with nice view with no where to walk to no taxis around so are forced to use hotel shuttles by car or boat at unreasonable prices. Very disappointed .
denise
4 nachten verbleven in juli 2022
10/10 – Uitstekend
Davíð
31 jul 2022
Davíð
2 nachten verbleven in juli 2022
10/10 – Uitstekend
Diane
23 jul 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing in every way
We just came back from a 4 day break in the Mandarin celebrating me and my wife’s 20th anniversary it was truly amazing, the concierge arranged flowers for the room and decorated the beds with petals in the number 20 which we will never forget. Lovely little touches and your feel unique and special with staff welcoming in each area by name(stay a few days have them time for this not sure if this would be if just staying for one night) Spa is lovey (peppermint shower loved it)and the floating pool was nice although felt a little sea sick later. We will come back and celebrate maybe our 21/22/23 as well.
Diane
3 nachten verbleven in juli 2022
2/10 – Ontzettend slecht
lisa marie
18 jul 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten