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Beoordelingen van Eastland Suites Hotel & Conference Center

2.5 out of 5
Eastland Suites Hotel & Conference Center
1801 Eastland Dr, Bloomington, IL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 595 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 272 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1005 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Deborah, algonquin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Had a one night and a 2 night consecutive reservation in the same type room. Had to check out at 11 and re check in at 3. Fine whatever it’s only graduation weekend and I have no where to get dressed for a 4pm graduation. Only To get a voice mail later that a Building “went down” and my next two nights are moved to a different hotel. Had a king size 1brm suite type room and was given a double regular room at the other hotel which was at the opposite end of town from I wanted to be. Can’t help but feel a little ripped off. Prob not the smartest thing to start remodels during college graduation and sports tournament time. It’s a nice place to stay and a great bar/rest but just didn’t have a good experience.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Nitza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and comfortable
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Priscilla A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jacob Reid Guest Services Supervisor op 10 mei 2024
Hi Priscilla! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

OSVALDO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van Jacob Reid Guest Services Supervisor op 9 mei 2024
Hi Osvaldo! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Dale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and spacious. Great value
1 nacht verbleven in mei 2024
Reactie van Jacob Reid Guest Services Supervisor op 6 mei 2024
Hi Dale! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 5 nights. The continental and complimentary breakfast was surprisingly good, fresh and tasty. The room and beds were ordinary, but consistent with what one should expect at this price level. We would stay there again.
4 nachten verbleven in maart 2024
Reactie van Jacob Reid Guest Services Supervisor op 4 mei 2024
Hi Paul! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Nelson

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay at Eastland Suites and Hotel and great and if I’m ever back in the area I will definitely come back and book my stay there.
3 nachten verbleven in april 2024
Reactie van Jacob Reid Guest Services Supervisor op 3 mei 2024
Hi Nelson! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Savannah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good
3 nachten verbleven in maart 2024
Reactie van Jacob Reid Guest Services Supervisor op 29 apr 2024
Hi Savannah! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Valerie Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van Jacob Reid Guest Services Supervisor op 16 apr 2024
Hi Valerie! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Amy

Reisde met familie
Great location and nice bar! The air conditioner in the room was extremely loud!
1 nacht verbleven in april 2024
Reactie van Jacob Reid Guest Services Supervisor op 16 apr 2024
Hi Amy! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing and so clean
1 nacht verbleven in april 2024
Reactie van Jacob Reid Guest Services Supervisor op 13 apr 2024
Hi Zachary! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and staff was very pleasant. Room was a little dated but there were major updates in progress. We are looking forward to staying here in the future.
3 nachten verbleven in april 2024
Reactie van Jacob Reid Guest Services Supervisor op 10 apr 2024
Hi Valerie! We are happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

8/10 – Goed

Twanda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction in area I was in was sorely needed. Room was great. Breakfast was awesome. Staff was friendly and knowledgeable.
1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 22 mrt 2024
Hi Twanda! We are happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

6/10 – Redelijk

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was clean! The rooms were very easy to get to, and the property itself was very easy to walk around. The bar was nice! Downside… 1-the fire alarm went off right around 9:00 at night. Fortunately, we were able to go to the bar and have a drink. 2-asked for late check out, and before the regular checkout time, housekeeping was already there knocking on the door.
1 nacht verbleven in maart 2024
Reactie van Jacob Reid Guest Services Supervisor op 18 mrt 2024
Hi Kelly! We are happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love sitting on the balcony
1 nacht verbleven in maart 2024
Reactie van Jacob Reid Guest Services Supervisor op 17 mrt 2024
Hi Laura! We are happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jacob Reid Guest Services Supervisor op 14 mrt 2024
Hi Susan! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

George

Zakenreiziger
Positief: Personeel en service, voorzieningen
Lots of construction, should be much better when finished. Breakfast was below those of others that offer free breakfast. Bar is great!
1 nacht verbleven in februari 2024
Reactie van Jacob Reid Guest Services Supervisor op 2 mrt 2024
Hi George! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Mary, Flora

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
room had little or no hot water. room was great otherwise
1 nacht verbleven in februari 2024
Reactie van Jacob Reid Guest Services Supervisor op 15 feb 2024
Hi Mary! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We do apologize for the hot water issue that you experienced. Thank you for bringing this to our attention. We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Adam

1 nacht verbleven in februari 2024
Reactie van Jacob Reid Guest Services Supervisor op 13 feb 2024
Hi Adam! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
1 nacht verbleven in februari 2024
Reactie van Jacob Reid Guest Services Supervisor op 6 feb 2024
Hi Deborah! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Sasha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 3 feb 2024
Hi Sasha! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Francy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, bad and the ugly
Second stay, very friendly staff. Love the Deep End Bar Grill good food and couple complimented drinks. All good no Bad or Ugly
1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 29 jan 2024
Hi Francy! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

James

1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 28 jan 2024
Hi James! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Lena

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Building nine is currently under renovations, but the equipment and noise was kept at a minimal level to not disturb guest.
3 nachten verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 23 jan 2024
Hi Lena! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Wesley

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff and Incredibly Comfortable
Very pleased with the staff and accommodations. Even with construction, everything was great.
1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 20 jan 2024
Hi Wesley! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice peaceful stay, food available, very good smaller selection, friendly staff, atmosphere, excellent breakfast
1 nacht verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 3 jan 2024
Hi Donald! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Grace

Reactie van Jacob Reid Guest Services Supervisor op 25 jan 2024
Hi Grace! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Stay
The staff was very friendly and even comped us an app and 2 drinks which was a very nice surprise. The rooms were spacious, and the beds were comfortable. I would definitely stay here again.
1 nacht verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 3 jan 2024
Hi Ashley! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Nathan

1 nacht verbleven in januari 2024
Reactie van Jacob Reid Guest Services Supervisor op 3 jan 2024
Hi Nathan! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

2/10 – Ontzettend slecht

Joni, quincy

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction above the room, the coffee pot in room didn’t work, had to flush toilet multiple times. Had coupon for free drink at bar that was suppose to be open until 10, but was actually closed at 9. There was no pool, but could use the sister hotel pool down the street. The dining hall was connected to the rooms so either had to drive to dining hall to eat free breakfast or walk in 30 degree weather. I had asked for a bag to carry some breakfast back to my son and they wouldn’t even give a bag. I waited for sausage to get done and then there was no biscuits cooked for the gravy. When I tried to talk to front desk, the girls acted like they were too busy on their phones and their manager wasn’t there and just said “sorry” with shrug of shoulders. The dust from the construction above me bothered my allergies and I spent quite a lot of time with a headache due to all the dust and noise
3 nachten verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 31 dec 2023
Hi Joni. I apologize about any inconvenience that you had during your stay. If there's anything you'd like to discuss further, I would be more than happy to talk with you about it. Feel free to reach out to the front desk at any time!

10/10 – Uitstekend

michael

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Most accommodating staff! Would recommend them to anyone
3 nachten verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 31 dec 2023
Hi Michael! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Joyce

1 nacht verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 31 dec 2023
Hi Joyce! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Beth

1 nacht verbleven in december 2023
Reactie van Jacob Reid Guest Services Supervisor op 31 dec 2023
Hi Beth! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

JOHN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff!
1 nacht verbleven in oktober 2023
Reactie van Keaton Knuth, Assistant General Manager op 5 dec 2023
Hello John! We appreciate your feedback, and we're glad that you enjoyed your stay here at Eastland Suites. We hope to see you back again soon!

6/10 – Redelijk

Boedi

Reisde met partner
Negatief: Netheid, voorzieningen
The noise came from other guests from other rooms next to our room. The building is old, also its furnitures. The bar, Deep End, and the lobby looks newer, but not the rooms. There was free breakfast included.
3 nachten verbleven in november 2023
Reactie van Jacob Reid Guest Services Supervisor op 28 nov 2023
Hi Boedi. We hope that you enjoyed your stay here at Eastland Suites. We are in the process of a complete remodel that will be finished by spring of 2024. If there's anything you'd like to discuss, please don't hesitate to reach out and speak to a member of management. Thank you

10/10 – Uitstekend

jeanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Jacob Reid Guest Services Supervisor op 15 nov 2023
Hi Jeanne! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Penny

Reisde met familie
Positief: Netheid, personeel en service
Stop slamming that door!
Very loud at night. Lots of doors slamming
1 nacht verbleven in november 2023
Reactie van Keaton Knuth, Assistant General Manager op 13 nov 2023
Hello Penny. We appreciate your feedback, and we're happy to hear that you enjoyed your stay. I apologize that there were some slamming doors during the night, but this is something we will make sure to keep an eye out for moving forward. Again, thank you for your feedback and we hope to see you back again soon!

6/10 – Redelijk

Linda

Reisde met familie
Positief: Personeel en service
3 nachten verbleven in november 2023
Reactie van Keaton Knuth, Assistant General Manager op 13 nov 2023
Hi Linda. We appreciate your feedback, and we would love to hear more about your stay. Please feel free to reach out to a member of management to discuss any issues or questions further. We hope to see you back again soon!

10/10 – Uitstekend

mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Keaton Knuth, Assistant General Manager op 13 nov 2023
Hi Mary! We appreciate your feedback and are glad that you enjoyed your stay here at Eastland Suites. We hope to see you back again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On our return trip, we had trouble getting heat in the unit, but the staff responded promptly when we reported the problem.
1 nacht verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 7 nov 2023
Hi Matthew! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Jacob Reid Guest Services Supervisor op 6 nov 2023
Hi Crystal! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

4/10 – Matig

Michael, Milton

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Old apartment complex that has rickety stairs and hasn’t been updated since built.
1 nacht verbleven in november 2023
Reactie van Jacob Reid Guest Services Supervisor op 4 nov 2023
Hi Michael. I'm sorry that you didn't enjoy your stay here at Eastland Suites. We are in the process of a complete remodel that will be finished by spring of 2024. If there's anything you'd like to discuss, please don't hesitate to reach out and speak to a member of management. Thank you

8/10 – Goed

LYNN

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely love the layout of the King suite. Being able to open up the back door for fresh air and sit outside in the sun.
Reactie van Jacob Reid Guest Services Supervisor op 30 okt 2023
Hi Lynn! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

8/10 – Goed

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is not your normal hotel, it’s broke up in smaller buildings, which to me was nice. Our room was nice and definitely clean. It was in need of upgrading, the mattress was wore out and the tables a little skinned but they were currently remodeling that section. The place was full and you didn’t notice anyone else there. It was great.
2 nachten verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 28 okt 2023
Hi Maria! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 28 okt 2023
Hi George! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

6/10 – Redelijk

Deborah

Reisde met familie
Positief: Personeel en service
We did NOT like our room. It was so so old and worn out. The breakfast area, etc. were just fine. Unfortunately we spent most time in our room so it didn't matter about the other things on property. Staff were great!!
1 nacht verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 27 okt 2023
Hi Deborah! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We are in the process of a complete remodel of our building nine, this will be brand new by spring of 2024. We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Karyn

2 nachten verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 24 okt 2023
Hi Karyn! We appreciate your feedback and we hope that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely coming back
After our stay two weeks ago in the worst place we have ever stayed. You guys gave us the complete opposite experience. I thank you so much for having some great customer service. Very clean rooms, quiet and the breakfast with hot items was a nice touch.
1 nacht verbleven in oktober 2023
Reactie van Jacob Reid Guest Services Supervisor op 23 okt 2023
Hello Mary! I am so happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay! VERY comfortable beds, breakfast was delicious.
Reactie van Keaton Knuth, Assistant General Manager op 19 okt 2023
Hello Ellen! I am so happy to hear that you enjoyed your stay here at Eastland Suites. We appreciate your feedback, and we hope to see you back again soon!

10/10 – Uitstekend

Donald

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a comfortable stay. Although the property was undergoing renovations during our stay, the evening hours were quiet. The room was clean and spacious. We really enjoyed the complimentary drink in the hotel bar as well as the pizza we ordered. We would stay here again when we travel to the Bloomington/Normal area.
2 nachten verbleven in september 2023
Reactie van Jacob Reid Guest Services Supervisor op 17 okt 2023
Hi Donald! We appreciate your feedback and we're happy to hear that you enjoyed your stay here at Eastland Suites! We hope to see you back soon! Please let us know if you have any questions!