We arrived at the hotel around 11pm - we had booked 2 apartments however only one was ready so we were given a hotel room instead with free breakfast. The service was not good upon arrival as breakfast times, pool location, beach location, check out times, wifi etc was not explained to us - we were just given 2 sets of keys and shown where the rooms were. However the service did improve from the next morning.
The apartment itself was decent. The bathroom however was disgusting, with no shower head on the shower, and a toilet flush that did not work. The hotel room was nicer with a much more decent bathroom.
The location of the hotel was great, with a nearby taxi stand and a bus stop. The hotel has a beach and a huge pool. Lots of shops and food places around, as well as activities such as water sports.
Kindly they gave us late check out time of 5pm for the apartment.
We are also weary of the cleaners as several items went missing (jewellery and shopping) after the hotel room had been cleaned. The hotel staff deny this as they say they state that they have not received this complaint before, however we are certain of this as it happened on 2 occasions.
