Dear Fuen Yung,We are very happy to receive this positive feedback regarding your recent stay in our Starhotels Excelsior. We look forward to welcoming you back again in the near future.Kindest regards.

Dear Bob,Your review was such a delight to read! I am so pleased to hear that you appreciated the caliber of service delivered by my team.I look forward to seeing you again soon.Kindest regards,

Dear Mr. Dirk, we desire to thank you a lot for the positive comment regarding your stay in our Starhotels Excelsior. Your comments make us feel so proud and help us to do all our best to enhance the quality of our service. We are waiting for you in one of our Starhotels. Best regards.

Dear Mrs. Linda,I am pleased to hear that you enjoyed your stay at Starhotels Excelsior. It is great to read that you appreciated our central location and our attention to comfort and cleanliness. Thank you for taking the time to write such kind word. We hope to welcome you again soon in the not so distant future.

Dear Nick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Nick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Karen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards The Starhotels Excelsior Management

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Kris, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Starhotels Excelsior Management

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Starhotels Excelsior Management

Dear C.G., thank you for your feedback. We are sorry to read you were not fully satisfied with your stay at Starhotels Excelsior. We are sorry for the inconvenience at breakfast: we really care about our guests having the best experience at Starhotels Excelsior, therefore please accept our sincere apologies if on this occasion we did not fully match your expectations. We really hope to have the opportunity to welcoming you back soon, as it will be a pleasure for us to look after your stay. Warm Regards The Starhotels Excelsior Management

Dear Rudi, thank you for your feedback - we are glad to read you enjoyed the restaurant and the strategic location of the hotel. We really hope to have the opportunity to welcoming you back very soon. Kind Regards The Starhotels Excelsior Management

Dear Karyn,Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Paul,unfortunately we are not at the beach but in Bologna city center.We are glad you enjoyed the location in front of the central station and our amazing staff. We look forward to welcoming you again in the near future. Kind regards,

Gentilissimo Sig. Giorgio,con grande piacere riceviamo il suo feedback per il quale ringraziamo.Ci auguriamo possa tornare presto a trovarci e porgiamo i nostri più distinti saluti.

Dear Paul,Thank you for sharing your review of our Starhotels Excelsior.We are glad to hear you overall enjoyed your stay at Starhotels Excelsior and we would like to apologies if you had trouble with the temperature in the room.We experienced a really strange April, especially in the second half of the month, with external temperatures going up and down even during the same day and this caused few difficulties in setting up the room temperatures, also because in the same period there were guests reporting they were feeling cold in the room. During winter time only the heating system is turned on and it is possible to regulate the room temperature through the thermostat in the room or by switching the fan completely off. From the day before yesterday night the A/C is on.I do hope we may look forward to welcoming you back to Starhotels Excelsior on many more occasions in the future.With all good wishes,

Dear Fern,Thank you so much for taking the time to share your feedback about your stay with us.We’re delighted you enjoyed our the location which is indeed, second to none. Looking forward to welcoming you back again soon.Kind Regards

Dear Mr. Erik,We thank you for your feedback and we are concerned to read your comments outlining your disappointment towards your experience at the Starhotels Excelsior. First of all we apologize for any inconvenience that took place during your recent stay in Bologna.Obviously this does not reflect our usual high standard of service, and we assure you that action has been taken to verify and ensure that a similar situation may not occur.We would like to be able to restore the confidence you previously had and hope you will allow us the opportunity to do so.With all good wishes,

Dear Howard,Your review was such a delight to read! I am so pleased to hear that you appreciated the caliber of service delivered by my team and enjoyed a comfortable night’s sleep in one of our beautiful rooms. Thank you for your comments and I look forward to seeing you again soon.Kindest regards,

Dear Fatemeh,we are so pleased to read you had a great stay with us and thank you for highlighting our amazing staff.We are looking forward to welcoming you back soon at Starhotels Excelsior. Kind Regards

Dear Erica,We are sorry to read you were not fully satisfied with your stay at Starhotels Excelsior.We hope that we will have the opportunity to serve you again at our hotel in the future.Kind Regards

Gentilissimo Carlo,con molto piacere riceviamo la sua recensione per la quale ringraziamo.Siamo davvero felici che abbia gradito il comfort delle nostre camere.Ci auguriamo di rivederla presto.Cordiali saluti

Dear Hermine,thank you for your feedback - we are glad to read you enjoyed our hospitality and the strategic location of the hotel. We really hope to have the opportunity to welcoming you back very soon. Kind Regards

Dear John,Thank you for sharing your review of our Starhotels Excelsior.We look forward to welcoming you again in the near future. Kind regards,

Dear Jun,Thank you for your feedback. We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon, again. Warm Regards

Dear Mr. Michele,we desire to thank you a lot for the positive comment regarding your stay in our Starhotels Excelsior. Your comments make us feel so proud and help us to do all our best to enhance the quality of our service. We are waiting for you in one of our Starhotels. Best regards,

Dear Keiko,Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,thank you very much for the excellent feedback.We look forward to welcoming you again in the not so distant future.Kindest regards.

Gentilissima Signora Simona,La ringraziamo molto per averci assegnato un punteggio d'eccellenza e ci fa piacere apprendere che il suo soggiorno presso il nostro Starhotels Excelsior sia andato per il meglio! Ci auguriamo di poterla riavere presto nostro gradito ospite.Cordialmente.

Dear Mrs. Maureen,I was so pleased to hear that you all enjoyed your stay at Starhotels Excelsior. It is great to read that you appreciated our central location and that the attention to detail from the team did not go unnoticed. Thank you for taking the time to write such kind words, which I look forward to sharing with the team, we hope to welcome you again soon.Kindest regards.

Dear Guest, thank you very much for spending your time in describing your stay in our Starhotels Excelsior. We’ve shared with all the staff your good impressions, which help us to do always the best in our work. We hope to welcome you again soon.Kindest regards.

Dear Brad,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Guest,Thank you very much for your excellent feedback regarding your recent stay in our Starhotels Excelsior, we look forward to welcoming you back in he near future.Kindest regards.

Dear Guest,It's a pleasure to learn that your experience with us was excellent and we want to thank you for the excellent feedback on our Starhotels Excelsior. Thank you for choosing Starhotels and hoping to welcome you again!Kindest regards.

Dear Guest,THank you for sharing your feedback on your recent stay in our Starhotels Excelsior. We are disappointed to learn your stay was not up to your expectations and we would like to understand the reason why, if you wish to do so.We remain at your complete disposal and hope to have you back in the future.Kindest regards.

Dear Mrs. Eve, There is nothing better than to hear a guest's expectations of the hotel have been exceeded. Our team goes above and beyond every day to make sure we offer the best possible service. We are so glad you enjoyed our facilities and our service. If you ever find yourself in Bologna again, we would be honored to have you back in the hotel!Take care and kindest regards.

Dear Guest, It's a pleasure to learn that your experience with us was excellent. Thank you for choosing Starhotels Excelsior, we look forward to welcoming you back again!Kindest regards.

Dear Guest, we desire to thank you for the positive comment regarding your stay in our Starhotels Excelsior. We are waiting for you in one of our Starhotels. Best regards.

Dear Guest, It's such a pleasure to hear that your experience with us was excellent and we want to thank you for taking the time to write few words on Starhotels Excelsior. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcome you again!Kindest regards.

Dear Guest,Thank you for leaving your evaluation on your recent stay here with us at our Starhotels Excelsior.We hope to welcome you again in the future.Kindest regards.

Estimado Señor Alberto,Le agradecemos por el tiempo que nos ha dedicado para dejar su comentario sobre su estancia en nuestro hotel. Me complace enormemente leer que haya disfrutado su estancia en el Hotel y que nuestro staff le ofreció un servicio de los estándares esperados.Esperamos poderle dar la bienvenida pronto de nuevo en nuestro Starhotels Excelsior. Un cordial saludo.

Gentilissimo Signor Angelo,La ringraziamo per il feedback positivo che ha voluto lasciare per il nsotro Starahotels Excelsior.Speriamo di poterla riavere presto nostro gradito ospite.Cordialmente.

Dear Benedict,Thank you very much for the excellent feedback!We look forward to welcoming you again very soon.Kindest regards.

Dear Guest, we are glad to know that you generally enjoyed your experience with us and we desire to thank you for leaving your comments on our room comfort and breakfast morning buffet. Please accept our deepest apologies for what happened during your check-in, it was not absolutely in our intention to be rude. We will focus to improve our employees to be more empathetic. Thank you for being our kind guest and hoping to welcoming you in Starhotels again.Kindest regards.

Estimada Tania, Gracias por compartir su comentario sobre su más reciente visita al Starhotels Excelsior. ¡Me complace enormemente leer que haya disfrutado su estancia en el Hotel! Será de mi completo agrado compartir sus comentarios con todo el equipo. Discúlpenos por lo que ha pasado con la limpieza de la habitación, también por nuestra parte vamos a averiguar lo que pasó con nuestra housekeeper, para que eso no se verifique más.Le agradezco por tomarse el tiempo y comentar sobre Starhotels Excelsior y amablemente recordarle que es bienvenida al Hotel en cualquier momento. Cordialmente.

Dear Mr. Jorge,Thank you for the excellent feedback you left for our Starhotels Excelsior.We look forward to welcoming you again in the near future.Kindest regards.

Dear Mr. Jorge,Thank you for the excellent feedback you left for our Starhotels Excelsior. We are really happy to learn you will come back in the future and we all look forward to welcoming you again!Kindest regards.

Dear Mr. Jorge,Thank you for the excellent feedback you left for our Starhotels Excelsior.We look forward to welcoming you again in the near future.Kindest regards.