Dear Guest,thank you very much for kind opinion.With best regardsMichele TestaGeneral Manager

Dear Indra,we would like to thank you for review.With kind regardsMichele TestaGeneral Manager

Dear Pauline, thank you very much for you feedback. With kind regards, Michele Testa General Manager

Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi

Thank you for review, Roger. We hope to welcoming you back With best regards Michele Testa General Manager

Dear Guest, thank you for your feedback. Hoping to welcome you again soon as our guest. With kind regards. Michele Testa Hotel Manager

Dear Guest, thank you for the opinion. Kind regards. Michele Testa Hotel Manager

Dear Lieve, Thank you for leaving us your review, we are happy that you appreciated our location and our continental breakfast buffet. I am sorry that the bathroom lights did not meet your needs. We take all feedback seriously so we can constantly look for ways to improve guests stay. Best regards

Dear Clifford,we thank you for your wonderful comments. We hope to welcome you back again soon.Best regards

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Guest,Thank you very much for taking the time to write a review about your recent stay. We're sorry to read that your experience didn't meet completely your expectations and on these critical issues please accept our sincerest apologies. On this concern it rests assured that we have addressed your feedback to the relevant teams to ensure that an immediate action will be taken, so that the challenges you experienced will not happen again.If you will visit Bologna again, we would be very happy to welcome you back and we really hope to have the opportunity to gain again your trust and to allow you to experience the true hospitality of UNAHOTELS world.Best regardsThe Management

Dear Guest,Thank you very much for taking the time to write a review about your recent stay. We're sorry to read that your experience didn't meet completely your expectations and on these critical issues please accept our sincerest apologies. On this concern it rests assured that we have addressed your feedback to the relevant teams to ensure that an immediate action will be taken, so that the challenges you experienced will not happen again.If you will visit Bologna again, we would be very happy to welcome you back and we really hope to have the opportunity to gain again your trust and to allow you to experience the true hospitality of UNAHOTELS world.Best regardsThe Management

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Bologna and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

Dear Angela,we are delighted to read your experience and that you appreciated our professional and friendly staff. We really thank you for sharing your feedback!Kind regards

Dear Sabri,we thank you for choosing us and for sharing your feedback! We are happy that you enjoyed your stay with us.Best regards

Dear Kanami,thank you for sharing your experience.We apologize for the misunderstanding about bottle of wine, you could contact us at check in to solve it promptly.We are glad that we can accomodate this with offering you some minibar.Thank you again, best regards

Dear Ambi,thank you for sharing your experience with us!Best regards

Dear Choon Hiang,thank you for sharing your experience with us.We inform you that everything necessary is already in the room/bathroom for the expected number of people on the reservation. There is a special sign in all rooms to request additional amenities free of charge. The reason is also written and is only to limit unnecessary waste.Best regards

Dear guest,thank you for choosing our hotel and for sharing your positive feedback.We are happy you enjoyed your stay with us!Best regards

Dear Sophia,thank you very much for your review.We are happy that you enjoyed your stay with us!Best regards

Dear Wendy,We thank you for sharing your feedback and we are happy that you appreciated the cleanliness of the hotel. We are sorry for what was reported regarding the area outside the hotel. This is a city issue that the hotel and residents can't do much about. Thank you again, best regards

Dear Ivo,thank you for sharing your positive feedback about your stay with us!Best regards

Dear Sejung,thank you very much for your wonderful comments about your stay with us!We are happy that you appreciated our hotel and its services, we hope to welcome you back again soon.Best regards

Thank you very much Koichi for sharing your kind and positive feedback!Best regards

Gentile ospite,grazie per condividere con noi la sua valutazione, siamo contenti che l'esperienza sia stata positiva.Un cordiale saluto

Gentile Valerio,La ringraziamo per averci scelto e per condividere con noi la sua positiva esperienza.Speriamo avere l'occasione di accoglierla in futuro.Un cordiale saluto

Gentilissima Anna,grazie davvero per la sua ottima valutazione, siamo contenti che abbia avuto un piacevole soggiorno con noi.Un cordiale saluto

Thank you very much Kimberly for your great feedback!We hope to have the opportunity to welcome you back again in the future.Kind regards

Dear Kayo,we thank you for sharing your feedback with us! we are happy you enjoyed your stay!Kind regards

Dear Ricardo,thank you very much for sharing your experience.We are happy that you appreciated our hotel, location, services and kind staff.We thank you also for sharing your comments about shower and bathtub, we are in proccess to improve this service in our rooms. Best regards

Dear Mehmet Cihan,thank you for leaving us review.We hope to welcome you back and have the opportunity to improve your sentiment of our hotel and its servicesBest regards

Thank you very much Koichi for your kind and positive valoration of our hotel.Best regards

Gentile Gian Luca,grazie per averci scelto e per aver condiviso con noi la sua valutazione.Siamo contenti che abbia apprezzato positivamente la nostra struttura.Un cordiale saluto

Dear guest,Thank you for your great review!We really appreciated your lovely comments in an anonymous way. Happy customers here is really beatiful from your part.Our staff will hope to welcome you back again and soon.Best regards

Gentile Roberto,Grazie mille per l'ottima valutazione della nostra struttura.Prendiamo buona nota degli spazi del servizio colazione. Disponiamo di un ampio orario di servizio colazione per minimizzare l'affluenza in un unico orario, tuttavia in determinate giornate come la domenica/festivi l'affluenza è imprevedibile e affluisce allo stesso orario. Stiamo valutando alternative per poter migliorare il servizio.Grazie ancora, un cordiale saluto

Thank you very much Dawn for your lovely comments about our hotel, services and helpful and friendly staff.We hope to welcome you back again, best regards

Gentile Liliana,il check in anticipato è su disponibilità della struttura come elencato e dettagliato nel VIP access a cui fa riferimento.In fase di prenotazione è possibile scrivere l'orario di arrivo previsto poiché non sempre le strutture hanno disponibilità prima delle ore 14:00.Ci dispiace che nella data del suo soggiorno in cui Bologna aveva una gran affluenza, la mancata disponibilità della struttura non abbia permesso effettuare un check in anticipato come di solito avviene.Ci dispiace leggere inoltre che il suo soggiorno non sia stato all'altezza delle sue aspettative per un disguido dovuto alla comunicazione non efficace del nostro personale. Ci impegniamo quotidianamente ad offrire ai nostri ospiti un elevato livello di ospitalità, per questo motivo ci auguriamo che vorrà darci nuovamente la possibilità di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi.La ringraziamo per aver condiviso con noi le sue osservazioni per poter sempre migliorare.Un cordiale saluto

Dear Rinda,thank you for sharing your kind feeback.We really appreciated all your comments, Best regards

Dear Cindy,thank you for sharing your valutation.Please do not hesitate to share also your feedback.We would like to improve our service for your next stay.Best regards

Grazie mille Luigi per l'ottima valutazione del nostro hotel.Siamo contenti che la posizione sia stata particolarmente gradita.Un saluto

Dear Christy,We are delighted to hear you enjoyed our convenient location and our kind and helpful staff.Thank you for sharing your feedback, best regards

Prezado Tadeu,Obrigado por dividir conosco sua experiência no hotel UNAHOTELS Bologna CentroCordialmente

Dear Luis,Thank you for choosing us and for sharing your experience. We are glad to read that you liked our excellent location, found our staff friendly and helpful and enjoyed our good breakfast buffet.Best regards