Hi, Janice, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help. We hope to have the opportunity to better impress you in the future!

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Hi Amanda, We appreciate you taking the time to write this review, and we are thrilled to hear the dock and yard space was perfect for your stay with us! Our highest priority is to ensure our guests have the best experience possible and try our best to make things right in any way so that our guests know that our priority is their ultimate satisfaction. We apologize for any inconvenience you may have experienced. Please let us assure you that we will pass your comments to the local host and ensure they have those items addressed. We appreciate you taking care of our place as if it were your own and welcome you back no matter where your travels may take you!

Hi Marlene, Thank you for taking the time to leave this review and for the helpful feedback. We sincerely apologize for any inconvenience you experienced and understand your frustration. It’s our highest priority to ensure our guests have the best experience possible, but if problems arise, we try our best to make things right in any way we can. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. We appreciate you treating our place as if it were your own. If there is anything else we can do for you, please reach out any time, and let us know.

Hi Joyce, We appreciate you taking the time to write this review, and we are delighted to hear you had a great experience; the location and views were great during your stay! It’s our highest priority to make sure our guests have the best experience possible and try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. We apologize for the issues you encountered and for any inconvenience this caused. Please let us assure you that we will pass your comments along to the local host and ensure they have those items addressed at the property. We appreciate you taking care of our place as if it were your own and welcome you back no matter where your travels may take you!

Hello Shelley, Thank you for taking the time to share this feedback. We are happy to hear you enjoyed our property's excellent location! With that being said, we apologize for the cleanliness and floor issues you encountered and for any inconvenience this caused as well. Please let us assure you that we will pass your comments along to the local host and make sure they follow up regarding the issues you experienced. With regard to the bathroom curtain, we do show this in our pictures, but we will look into providing some additional clarification on the matter. Thank you for bringing this to our attention, and please never hesitate to reach out to our 24/7 guest hotline if any questions or concerns arise. If there is anything else that we can do for you, please let us know.

Hi Mark, Thank you for leaving this review, and we’re happy to hear that you had a great stay at our place! That being said, we do apologize for the issues you encountered during your stay with us. We wish we had known at the time so that we could have helped out then -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we will forward your comment to the homeowner for review. If there is anything we can still do for you, reach out anytime and let us know.

Hi William, Thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear that you enjoyed your stay with us. You were the perfect guests, and we look forward to the next time!