Games room

Reviews of Large Mountain Home with Multi-Mile Views


Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 58 reviews" "
Rating 8 - Good. 17 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.2/10

Cleanliness

Reviews

10/10 Excellent

David “Mitch” D., Florida

Liked: Cleanliness
Family Ski Vacation
Loved the views, the house easily accommodated our family. We had so much fun and so close to Boone. We will definitely come back next year.
Stayed 4 nights in Dec 2023
Response from VrboOwner on 31 Jan 2024
Thank you so much for taking the time to share regarding your stay. Your trust and your business are incredibly important to us. Its our sincerest hope that a revisit will happen, sooner rather than later.

10/10 Excellent

Stephanie P.

Liked: Cleanliness
Cross Country Training
We stayed with our varsity high school cross country team. The house was centrally located to all the trails we ran and waterfalls we hiked to! We had plenty of space for all of us to spread out ample space in the bedrooms!
Stayed 5 nights in Jul 2023
Response from VrboOwner on 3 Aug 2023
Thank you so much for sharing! Our greatest reward is hearing from our guest that they had a great time and enjoyed the home. Take care and we hope you will revisit again soon.

10/10 Excellent

chandler w.

Liked: Cleanliness
Great Location/ Great House
We had a great time. The house was in a perfect location. Just a heads up. The back deck seems have some wear and tear that might end up being a safety hazard in the long run.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 14 Feb 2023
Thank you so much for sharing, we hope that you will visit us again soon!

10/10 Excellent

Dawn V.

Liked: Cleanliness
Problem with door code
The house is a great place but had trouble getting the house code to work. After several minutes of trying, called the property and no one picked up after trying three times. Had to leave a message and got a call back after 10-15 minutes. Paid extra for early check in and had to wait. We had six couples sitting in their cars. Eventually they sent a maintenance person to get the code right. We walked the property and actually found a sliding door unlocked and that’s how we were able to get in. Also the house had no broom and the master bedroom downstairs had a clogged sink in the bathroom. The house itself is a great location and has plenty of room for everyone to spread out. We would recommend even with these two issues.
Stayed 4 nights in Oct 2022
Response from VrboOwner on 15 Feb 2023
Thank you for sharing, we hope that you will revisit us again in the very near future.

10/10 Excellent

Rebecca B.

Liked: Cleanliness
Family getaway
Really enjoyed our stay in the mountains. Plenty of room and everything we needed for our stay. Particularly enjoyed the large deck.
Stayed 6 nights in Jun 2022

10/10 Excellent

Deborah B.

Liked: Cleanliness
Roomy house with gorgeous views
Our stay was wonderful. With 12 girls we needed lots of room and that is exactly what this house has to offer. We loved the downstairs den with fireplace, pool table, kitchen and large deck. That is where we spent most of our time.
Stayed 4 nights in Oct 2021

2/10 Terrible

Bill B.

Disliked: Cleanliness
Unhappy customer
1. Soiled towels were left in the small front ground level bedroom with blankets thrown on top. My mother in law found when she went to grab the blanket. Still there for you to see. 2 the place was very dirty and dusty. The house keepers are not vacuuming or cleaning under furniture and beds. The food crumbs and dust were incredible. The hose needs a deep cleaning 3. Carpet in the master bedroom needs to be steam cleaned. Very dirty. 4 controlling temp from one thermostat is very difficult. One floor would be hot so the other could be comfortable or one would have to be cold 5. Mice found going across the mantelpiece while watching the morning news. 6 deck on top where table is. My son in law is a structural engineer and stated unsafe. We would not allow family over there. Nice spacious home with beautiful view. and would have been nice if items above were not an issue. Bill
Stayed 4 nights in Oct 2021

8/10 Good

Kami R.

Liked: Cleanliness
Nice place with great views
We enjoyed this house and it worked for a family of 11. It’s laid out well and has a lovely wrap around balcony with amazing views. Nice fire pit and hot tub. It was clean and downstairs was great for the younger crowd with pool table and separate refrigerator. There was a weird smell downstairs that bothered me, but not all of us. And the house is older than it appears on the advertisement. But it was a nice house and we enjoyed our stay!
Stayed 3 nights in Oct 2021

4/10 Poor

Peggy D.

Disliked: Cleanliness
Pinnacle View Lodge-Family Vacation
Not a good first impression. There is a smell that seems to come from the area of the master bedroom closet (dead rat?) that was also noticeable throughout the cabin. Once all the windows and doors were open, it became bearable. Housecleaning is almost non-existent. Bathrooms need cleaned thoroughly since mildew, etc. seems to be present. My granddaughter and her husband picked up the beer cans that trailed to the fire pit so we could have a wiener roast. Dirty dishes left in the dishwasher. Called the property manager concerning the thermostat (who said they would pass on to the maintenance manager) but never got a call back. Other than the housecleaning that needs to be addressed, we loved the layout of the cabin and the large gathering room where our family enjoyed playing games and socializing. Close to Boone although the privacy of the cabin made it seem as if we were in a remote area. Loved sitting on the deck and enjoying the view. If the lack of housecleaning was addressed and corrected, would stay again.
Stayed 3 nights in Oct 2021
Response from VrboOwner on 18 Nov 2021
Hi Peggy First off thank you for sharing. We cant fix it until we know whats broke. A thorough deep cleaning was done post your departure. A very thorough search for what may have caused an odor was completed. Nothing was found in so far as animal that may have caused the odor. We did make sure that all traps were filled with water in that they may have been the culprit. Your points were addressed regarding cleanliness with our Housekeeping Department and any and all issues were addressed. Its our hope that you will revisit and allow us to put our best foot forward sometime in the future.

10/10 Excellent

Jerry L.

Liked: Cleanliness
Great Spot
Very close to Boone and was convienent. Beautiful views. Big house and sleeps lots of people. Will return next time we go to the area.
Stayed 3 nights in Sep 2021

6/10 Okay

Patricia C.

Needs improvements
Great locations! Needs updates and lots of spiders in all bathrooms. Needs to be cleaned better dust in places and dirty towels on door.
Stayed 3 nights in Sep 2021
Response from VrboOwner on 6 Oct 2021
Thank you for your comments. We are very confident that any issue you may have had with the home have been corrected.

6/10 Okay

Duncan M.

Disliked: Cleanliness
Good and bad
I will start with the good. The property layout was great. The 2 kitchen layout was perfect for cooking a big meal. There is a bug issue. Lots of bug ants They seemed to come in around the sliders The bedroom downstairs was VERY. Stinky. It must be an ongoing issue as there obviously had been attempts to rectify to no avail. One issue that was an unpleasant surprise. None of the bathrooms had extra toilet paper. When I complained, the company explained that they supply a “starter” roll?? it took them 3 days to send extra. Ridiculous!! This property could be so much more with some attention.
Stayed 6 nights in Aug 2021

10/10 Excellent

Rachelle D.

Liked: Cleanliness
Great property!
We stayed here with friends while in town for a wedding. We had kids of all ages with us. The house was spacious and provided plenty of entertainment for everybody. The hot tub was a big hit!
Stayed 2 nights in Sep 2021

8/10 Good

Kat F.

Liked: Cleanliness
Lovely
Gorgeous view! Great layout for our group and conveniently located!
Stayed 7 nights in Jul 2021

8/10 Good

Gregory H., Indian Land, USA

Liked: Cleanliness
Very family friendly
The property had all that we needed in terms of space, bedrooms, bathrooms, and decks. There were some issues with smells. Main floor master had a strong sauerkraut smell, lower level king-size head smelly closet, and lower level master, had a mildewy smell. None of the smells were overwhelming, but definitely noticeable throughout the week. The HVAC system did not seem to match the layout of the house well. The loft area was consistently hot, and if the main level was comfortable, then the basement was freezing. The kitchen was well stocked with everything we needed, and the second refrigerator in the basement really came in handy! The older teenagers really enjoyed the hot tub, but it to from the very beginning had an awful smell. (everyone showered before and definitely after using the hot tub) The adults were especially fond of all of the nice deck chairs, including lighters on the upper deck where we could enjoy conversation and the lovely views along with the mountain breezes.
Stayed 6 nights in Jul 2021

8/10 Good

Donald S.

Wonderful time
The location was high with a magnificent view. Everything was as depicted in the photos of the property. Beds were comfortable and there was plenty of room to move around to play games, watch TV, or sit outside. The fire pit, pool table and hot tub were nice additions to our stay. The management company was very responsive to our questions and quick to resolve any questions/problems that we had. I would recommend this to all. The lodge is somewhat old - the carpet is worn and weeds are taking over some of the landscape, but that did not interfere with our enjoyment of our stay.
Stayed 8 nights in Jun 2021

10/10 Excellent

Peggy Y.

Liked: Cleanliness
Beautiful Views
Secluded and beautiful views. Although the house is a bit older, it was a wonderful place to stay for our family vacation. Great folks to work with and beautiful location.
Stayed 3 nights in May 2021

4/10 Poor

Anita Z.

Disliked: Cleanliness
Has potential, but needs TLC
The layout of this property is the best opportunity for this location as it has options for large groups to spread out, however it needs serious TLC. Pictures on line are very outdated and not what we found on arrival. The housekeepers apparently need some training on how to clean a house properly, as well as lots of pest maintenance needed. Upon arrival we noticed numerous live ants crawling all over the kitchen counters to the point we could not store any of our stuff there. My group attempted to cook the first night, but the stove was very dirty and caused lots of smoke when using the oven, and of course the exhaust fan wasn't functional. We found issues with pest, including ants, large crickets and spiders all throughout the house, in particular the bathrooms. The management was notified on the 2nd day and only offered to have housekeeping come back in. My group had to spend extra time and money on venturing out due to the fact we did not feel comfortable cooking at the house after the first night. Finally on the last morning, someone was showering on the top floor and apparently there was a leak into the main level bathroom that caused flooding and we were not able to use the main level bathroom on the day of departure. I suggested to the management that i should receive a substantial refund based on the conditions of the home not meeting expectations, but they did not respond to my request. View is great, but would not recommend based on the 3 day experience my group had.
Stayed 2 nights in Apr 2021
Response from VrboOwner on 1 May 2021
Anita We regret that you feel your stay was anything short of perfect. We did respond immediately to your alls and text. We offered to have house keeping to go out and address any area you may have noticed as not being perfect, you refused and stated it was not cleaning issues and refused the offer. The pictures you sent showed 4 (four) ants and 1 cricket. You were told all our homes are on quarterly pest control contracts. Typically when we offer to rectify a situation and are refused the ability to do so, this will have a bearing on a refund to be considered. We are a company that takes tremendous pride in our customer service skills as well as the training to hone those skills. We regret that you feel you were left with anything less than a stellar experience. Please reach out to our office to discuss further if you would like.

10/10 Excellent

Mary M.

Liked: Cleanliness
Home for two families with a view
My family and I as well as our friends enjoyed a nice week in Boone, NC. A few minutes from downtown Boone and a short drive to some great hikes. The house was great for two families! A hot tub, pool table and bar area were great for hanging out, but the multiple levels allowed for our families to have our own space. I would highly recommend this house! Oh wait, don’t forget about the amazing view!
Stayed 5 nights in Mar 2021

10/10 Excellent

ANTHONY & KIRSTEN C.

Liked: Cleanliness
Amazing views at the perfect cabin getaway
We had a wonderful time at this beautiful cabin! It was just the escape we needed as friends. We took in the views, enjoyed the hot tub and fireplace, and made some delicious meals together. The cabin was beautiful and comfortable, it had everything we needed!
Stayed 4 nights in Feb 2021

10/10 Excellent

Nolie F.

Liked: Cleanliness
Multi-Family Mountain Weekend
This house was wonderful. Perfect location, less than a mile and a half from downtown Boone but tucked away on top of a mountain. Enough sleeping space for 3 families of 4. Look forward to going back again!
Stayed 3 nights in Jan 2021

10/10 Excellent

Yolonda J.

Liked: Cleanliness
Awesome mountain vacation
This was a smooth vacation from the very first communications with property manager. They were very helpful and always provided immediate answers to any questions that came up. The views and location of this property were Amazing and the layout of the cabin served our family well. We could not have picked a better week as far as snowfall, which was so beautiful and “snow” much fun for the young and old! I would highly recommend and hope we can visit again!!
Stayed 5 nights in Jan 2021

8/10 Good

KATHLEEN O., Orange Park

Liked: Cleanliness
Lovely property
We had a great Christmas at the lodge. Renters in winter should bring sand and salt. It took all of us digging to get out of the driveway.
Stayed 4 nights in Dec 2020

10/10 Excellent

Gary G.

Liked: Cleanliness
What a view
Family can’t wait until next Fall to revisit Boone NC and we would definitely pick this lodging again fo sure !
Stayed 4 nights in Nov 2020

10/10 Excellent

Ann M.

Liked: Cleanliness
Great house
The location is perfect. The house itself is a little outdated but it didn't impact the stay at all. The view is amazing. We have stayed at a lot of rentals and it was by far one of the best.
Stayed 2 nights in Oct 2020

6/10 Okay

Lauren W., Raleigh, NC

Amazing location, but lacking in certain areas-
This property has a stellar view and convenient location! The living room is the best place in the house to relax and enjoy the vista. The beds were comfortable and supplies in the home (towels, soap, TP, etc) were plentiful. However, we felt disappointment with a few things. The house is definitely older than anticipated from pics online- it is dusty and dark- making it feel not as welcoming especially in the bathrooms and basement. The entire basement level smelled very badly- to the the extent that some in our group avoided going down there all together. We really struggled to prepare our meals in the kitchen- no cookie sheets (only a round small pan and an uneven roasting pan) for our cookies or French fries, only 1 measuring cup to be found, no beaters for the hand mixer, and ants on the counters throughout our stay. We cooked all our meals and it was a challenge- not what we hoped for at this price point. This property has potential, but fell short for us.
Stayed 4 nights in Oct 2020

10/10 Excellent

Mark R.

Liked: Cleanliness
Stunning view of the mountains.
This was a lovely home for a COVID get away. Plenty of room for everyone to spread out and relax.
Stayed 3 nights in Oct 2020

10/10 Excellent

Sean M.

Liked: Cleanliness
Great weekend away
beautiful house; great location
Stayed 2 nights in Aug 2020

10/10 Excellent

Leslie R.

Liked: Cleanliness
Wedding trip
We stayed here for my sister’s wedding that was nearby. It was perfect for our large family! Absolutely beautiful views, we spent a lot of time in the deck. If you are traveling with infants, they have a high chair! That was a very pleasant surprise. Only negative was that the heat and a/c was hard to regulate between upstairs and down. But we would definitely stay here again 😊
Stayed 4 nights in Jul 2020

8/10 Good

Marcia S.

Liked: Cleanliness
Beautiful view of mountains!
Spacious rustic mountain home located within close proximity to downtown Boone. Upstairs and downstairs sitting areas are spacious with plenty of seating. Porch areas are comfortable with amazing views of the mountains. Hot tub is very nice and well maintained. Cannot give this property a 5 star rating due to: downstairs bedrooms are cold and require the use of space heaters in cold weather; and smaller bedroom on main level should not be considered a bedroom since it does not have a closet!

10/10 Excellent

Lynette V.

Liked: Cleanliness
Perfect Getaway
The property was amazing, plenty of room for 11 people. Beautiful views and close to downtown. Definitely will be back!
Stayed 3 nights in Oct 2019

10/10 Excellent

Sid F.

Liked: Cleanliness
Awesome place Awesome View
Large home large bedrooms plenty of room
Stayed 2 nights in Sep 2019

10/10 Excellent

Allison S.

Wonderful Experience!
We recently stayed at this awesome house the first weekend of February 2019. There were 4 families (14 people) that stayed at the house. The house had a beautiful view and had so much space. Each family had their own space and we never felt on top of each other. The kids (aged 3-10) had a blast playing pool and hanging in the hot tub. One of the best things about the place is the location. From the house you feel away from everything, but you are minutes away from downtown Boone. I would recommend this house to anyone. We hope to make our trip a tradition that we celebrate at this house every winter. You won't go wrong renting this house.
Stayed 3 nights in Feb 2019