Luxe beddengoed, pillowtop-bedden, een bureau, een laptopwerkplek

Beoordelingen van Cobblestone Inn & Suites - Boone

2.5 out of 5
Cobblestone Inn & Suites - Boone
1900 Lakewood Dr, Boone, IA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 173 van 281 beoordelingen" "
Gastenscore: 8 - Goed. 79 van 281 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 281 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 281 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 281 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Leanna

Clean, well maintained, and friendly staff. Good breakfast.
3 nachten verbleven in mei 2024
Reactie van Ashley Ingram, General Manager op 28 mei 2024
Thank you so much for the kind words about the hotel and my staff. I'm so glad to hear you enjoyed your stay and we hope to see you again in the future!!

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Ashley Ingram, General Manager op 28 mei 2024
Thank you for the 5 stars!!!!

10/10 – Uitstekend

brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable.
1 nacht verbleven in mei 2024
Reactie van Ashley Ingram, General Manager op 13 mei 2024
Thank you so much Brenda for the review and for staying with us!

6/10 – Redelijk

GIAO

Reisde met familie
Bathroom floor was dirty. Tissue was totally empty.
1 nacht verbleven in mei 2024
Reactie van Ashley Ingram, General Manager op 13 mei 2024
I'm so sorry to hear about the condition of your bathroom floor, I will make sure to address this with my housekeepers! Thank you for staying with us!

10/10 – Uitstekend

G. Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was pleasant and efficient. Facility was clean and well maintained.
2 nachten verbleven in maart 2024
Reactie van Ashley Ingram, General Manager op 15 mrt 2024
Thank you for the amazing review about the hotel and my staff. I'm so glad to hear that you enjoyed your stay. We hope to see you again in the future.

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Check in was fast, service was great, rooms were very clean and spacious. We would recommend this hotel if you are in the Boone area.
1 nacht verbleven in februari 2024
Reactie van Ashley Ingram, General Manager op 12 feb 2024
Thank you so much Samantha for the amazing review! We appreciate the kind words and for staying with us! We hope to see you again in the future!!!

8/10 – Goed

Jodi

4 nachten verbleven in februari 2024
Reactie van Ashley Ingram, General Manager op 12 feb 2024
Thank you so much Jodi for the review and for staying with us!! We hope to see you again in the future!

4/10 – Matig

Justice

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Ashley Ingram, General Manager op 7 feb 2024
I'm sorry to hear that your stay was not the greatest, we take a lot of pride in making sure that our guest have the best experience when staying with us, so if there is anything I can do to help you can call me anytime at the hotel!! Hope you will give us another try! Have a great day!!

2/10 – Ontzettend slecht

Jodi

4 nachten verbleven in januari 2024
Reactie van Ashley Ingram, General Manager op 30 jan 2024
I'm so sorry to hear that you did not enjoy your stay with us Jodi. If there is anything I can do to assist with this issue go ahead and give me a call at the hotel! Enjoy your day!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ashley Ingram, General Manager op 22 jan 2024
Thank you for the review and for staying with us!

10/10 – Uitstekend

Panya, Lincoln

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We appreciate our experience there
1 nacht verbleven in januari 2024
Reactie van Ashley Ingram op 8 jan 2024
Thank you so much Panya for staying with us. We hope to see you again in the future!

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel
Very comfortable and clean hotel. Good size rooms. Everyone was friendly. Breakfast had a nice selection of choices. Coffee and teas were very good.
2 nachten verbleven in januari 2024
Reactie van Ashley Ingram, General Manager op 8 jan 2024
Thank you Mark for the great review and kind words about the hotel! We hope to see you again in the future!

10/10 – Uitstekend

Jill

1 nacht verbleven in december 2023
Reactie van Ashley Ingram, General Manager op 7 feb 2024
Thank you for the 5 stars Jill and thank you for staying with us, we hope to see you again!!!

10/10 – Uitstekend

John

1 nacht verbleven in december 2023
Reactie van Ashley Ingram op 18 dec 2023
Thank you John for the 5 stars! Happy Holidays!

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Ashley Ingram op 12 dec 2023
Thank you so much for the review James and thank you for staying with us!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
3 nachten verbleven in december 2023
Reactie van Ashley Ingram op 11 dec 2023
Thanks for staying with us!

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All is well!
1 nacht verbleven in november 2023
Reactie van Ashley Ingram op 18 dec 2023
Thank you Barbara for the review! We appreciate you staying with us and hope to see you again in the future!

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable beds!
Going to the football game in Ames but hotels are so costly those weekends. Boone is a pleasant drive and not too far. The room was half the price of others yet it’s a fairly newer clean hotel. Staff was nice and helpful. It was quiet and the beds were very comfortable. We’ve stayed at this location twice now.
2 nachten verbleven in november 2023
Reactie van Ashley Ingram General Manager op 21 nov 2023
Jennifer thank you so much for the amazing review and kind words about the hotel and staff!! We appreciate you for choosing us and look forward to seeing you again in the future!

8/10 – Goed

Barb

1 nacht verbleven in november 2023
Reactie van Ashley Ingram op 18 dec 2023
Thank you Barb for the review and for staying with us. We hope to see you again in the future.

8/10 – Goed

Barbara

2 nachten verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 27 nov 2023
Thank you so much Barbara for the review and for staying at Cobblestone Inn and Suites. I'm so glad you enjoyed the hotel and we hope to see you again in the future! Happy Holidays!!

8/10 – Goed

Deborah

Positief: Netheid, staat van de accommodatie en faciliteiten
Our room was clean and updated. Hotel staff was not great at getting breakfast out on time or keeping up with the coffee. We would stay here again.
2 nachten verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 18 okt 2023
Thank you so much for the kind words about our hotel! I'm also sorry to hear about breakfast, I will address this with my staff asap!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Just so so hotel. Lobby bathroom didn't have any paper towels for two days that we were there, guessing the employees didn't have to wash their hands afterwards.
2 nachten verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 16 okt 2023
There 9s several bathrooms that the staff can use but I am sorry to hear about the one off of the lobby! I will be addressing this with my staff asap!

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only concern is that there is no elevator. It doesn't affect us, but may affect others
1 nacht verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 16 okt 2023
Yes, unfortunately we do not have an elevator and do know that it can be a real inconvenience! We are truly sorry about that!

8/10 – Goed

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the venue my daughter was getting married st
2 nachten verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 16 okt 2023
I'm so glad to hear that you enjoyed our hotel and that it was close to your daughters wedding! Thank you for staying with us!

8/10 – Goed

Jenna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Room was clean, beds very comfortable. Quiet rooms. However, the breakfast was less than average. Juice machines were broke with alternative (like pitchers of juice) there were only 2 options for hot breakfast and I'm not even sure what they were because they were both gone by 8:20 when I was at breakfast and were never replenished. Ended up having cereal.
1 nacht verbleven in oktober 2023
Reactie van Ashley Ingram General Manager op 16 okt 2023
I'm so sorry to hear that you did not enjoy our breakfast, sometimes the place we order our stuff from runs out of things and so we have to wait until they get the stuff back in but there was juice in the fridge, and yes we only make one type of egg and one type of meat but I will address this with my staff that the food did not get replenished! Thank you for the review and or staying with us!!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check in was great, room comfortable and clean. Only area of some disappointment was the breakfast.
1 nacht verbleven in september 2023
Reactie van Ashley Ingram General Manager op 3 okt 2023
I'm so sorry that you did not enjoy the hotels breakfast, I have so many different varieties in there so that there is something in there for everyone. Sorry you couldn't find something to enjoy but thank you for staying with us!

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Room was comfy but cleaning was a little spotty. Especially the room air conditioner unit was very very dusty with lint balls? I wiped off. The check in and everything else was very good! Breakfast was above average. Kids were enjoying the waffles!
1 nacht verbleven in september 2023
Reactie van Ashley Ingram General Manager op 27 sep 2023
Thank you so much Kathleen for the great review! I will address the dust issue with my housekeepers. Thank you for staying with us hope to see you again!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff
Very clean lobby and eating area. Beds in room were very comfortable. Staff was super friendly and helpful. Only complaint was that there was some mold in the bathroom on the wall above the shower. Even with that, would still stay here again.
1 nacht verbleven in september 2023
Reactie van Ashley Ingram General Manager op 19 sep 2023
Thank you so much Lisa for the awesome review and such kind words about my staff! We appreciate all the feedback we can get and I will look into the bathroom situation and get it taken care of! Thank you again for staying with us we hope to see you again in the future!

4/10 – Matig

Sherry

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Did not like the room. Especially the bathroom
2 nachten verbleven in september 2023
Reactie van Ashley Ingram General Manager op 15 sep 2023
I am so sorry to hear that your room was not up to your expectation, we strive to make your stay the best it can be but thank you for staying with us! Hope you have a wonderful day!!

2/10 – Ontzettend slecht

Danny

Negatief: Personeel en service, comfort kamer
Was a great place, now not so much
This was a great place to stay. Not sure what happened, but really took a turn for the worst. Sheets were dirty, breakfast I got a pastry, had mold on it. Had to phone from front desk to talk to someone because no one was there. Never seen no one come down or into breakfast area. People were upset, no eggs or sausage was refilled.
1 nacht verbleven in augustus 2023
Reactie van Ashley Ingram General Manager op 6 sep 2023
I'm so sorry to hear that you did not enjoy our breakfast! You probably came down when breakfast was ending, my staff doesn't usually make more food if we are getting ready to close up because then we have to throw away a bunch of food, so I'm so sorry that situation happened! I will discuss this with my staff and let them know to be more aware of the food situation and to be double checking all of our pastries so we don't ever run into this situation again so thank you for bringing this to my attention!

6/10 – Redelijk

Bill

Reisde met partner
We had a reservation for a king size bed which is what we were given but it was on the second floor and they do not have an elevator. We asked at the time of check in if we could have a king bed on the ground floor but there weren't any available or they were for handicapped customers. We weren't happy about lugging our bags up the stairs. They do not provide any assistance and we are both in our 70's and not accustom to stairs. We will not stay there again.
1 nacht verbleven in augustus 2023
Reactie van Ashley Ingram General Manager op 1 sep 2023
I am so sorry to hear that my staff did not assist you with taking your luggage up to your room, I will be having a discussion with them asap about this matter! Unfortunately on the weekends we usually are completely booked which makes it very difficult to move rooms around but my staff should have offered you as soon as they realized that they couldn't move your room, to assist you with taking your luggage up to your room. Once again I am so sorry to her about this situation!

8/10 – Goed

Lloyd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay
1 nacht verbleven in augustus 2023
Reactie van Ashley Ingram General Manager op 28 aug 2023
Thank you Lloyd for the great review and kind words about our hotel, thank you for staying with us and we hope to see you again in the future!

10/10 – Uitstekend

Scott

1 nacht verbleven in augustus 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
2 nachten verbleven in augustus 2023
Reactie van Ashley Ingram General Manager op 14 aug 2023
Thank you Michael for the kind words about the hotel. We appreciate all the feedback we can get. Hope you come and stay with us again!

10/10 – Uitstekend

Casey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and spacious. Bar on site that was very reasonably priced.
1 nacht verbleven in juli 2023
Reactie van Ashley Ingram General Manager op 4 aug 2023
Thank you so much Casey for the amazing review and kind words! Thank you for staying with us and hope to see you again in the future!

8/10 – Goed

Deni

Reisde met een groep
Cobblestone was quiet, very clean, and well maintained. The only drawback is that the hotel has no elevator. This makes it difficult when taking luggage up to the 2nd floor, especially for a 70 year old.
2 nachten verbleven in juli 2023
Reactie van Ashley Ingram General Manager op 28 jul 2023
Deni, thank you so much for the review! Yes unfortunately our hotel does not have an elevator but you can request the first floor when making reservations. I'm so sorry if this was an inconvenience for you. My sincerest apologies.

10/10 – Uitstekend

Kristen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For being a small town hotel, they had a lot to offer! Their conference center looked huge. I saw they had a fitness center in there. It was clean. The breakfast selection was pretty big. The customer service was great. I enjoyed it!
1 nacht verbleven in juli 2023
Reactie van Ashley Ingram General Manager op 25 jul 2023
Thank you Kristen for the amazing review on the hotel! We appreciate it and you staying with us! We hope to see you again in the future!

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good overnight stay while traveling
Friendly staff that asked multiple times if there was anything we needed. Clean rooms and facility. Complimentary cookie tray is a nice touch! We didn't have time to enjoy, but there is a cash bar in the evening. (Unexpected and had a decent selection) Only knock is the walls are a little thin. We could hear conversations of those next to us. It wasn't excessive and everyone settled down at a reasonable time. It did not affect our sleep or evening. And it wasn't worth reporting. Just seemed odd. I would stay again, but might ask for a remote or quiet room.
1 nacht verbleven in juli 2023
Reactie van Ashley Ingram General Manager op 25 jul 2023
Daniel, thank you so much for the detailed review! I'm so sorry to hear about the walls, next time we will make sure to put you in a more sound proofed room!

2/10 – Ontzettend slecht

Galyn

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bad smell
Room smells
1 nacht verbleven in juli 2023
Reactie van Ashley Ingram General Manager op 9 jul 2023
I'm so sorry that you walked into a room that did not smell pleasant but I assure you as soon as you informed me my staff went down, stripped the whole room, deep cleaned it and shampooed everything and there is no longer a smell in that room!

10/10 – Uitstekend

Donovan

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Barbara

1 nacht verbleven in juni 2023

8/10 – Goed

Bonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was nice except for the constant slamming doors in the morning and nights. Room doors had such a hard shutting on them. Very disturbing if you are trying to sleep!
3 nachten verbleven in mei 2023
Reactie van Ashley Ingram General Manager op 2 jun 2023
I am so sorry to hear about our doors and that they were bothering you! I will look into getting those fixed asap! Thank you for staying with us!

8/10 – Goed

Evan

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Price, Great Service
Breakfast was great. Checkin was smooth. The only thing that bothered us was the open can of twisted tea under the bed I kicked and spilled on me. The shower could have used a better cleaning as it had several hairs left over. The toilet seat was not tightened down and chipped around the edges.
2 nachten verbleven in mei 2023
Reactie van Ashley Ingram General Manager op 17 mei 2023
I'm so sorry to hear about the can in your room and the toilet seat, I will have a discussion with my housekeepers and get that toilet seat fixed. Thank you for the review!!!

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Vickie

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and clean
2 nachten verbleven in mei 2023
Reactie van Ashley Ingram General Manager op 9 jul 2023
Thank you Vickie for the very kind words about my staff and hotel! We appreciate you staying with us and hope you do again in the future!

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!!
One of my favorites!
1 nacht verbleven in mei 2023
Reactie van Ashley Ingram General Manager op 15 mei 2023
Donna thank you so much for the amazing review and kind words! We appreciate it and thank you for choosing to stay at Cobblestone Inn and Suites! We look forward to seeing you in the future!

10/10 – Uitstekend

Annette

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in mei 2023
Reactie van Ashley Ingram General Manager op 13 mei 2023
Thank you so much Chris for the 5 star review!!! We appreciate your kind words! Thank you for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great night's stay!
The front desk staff as very friendly. We were checked in quickly with no issues. The room was very nice and the beds quite comfortable.
1 nacht verbleven in april 2023
Reactie van Ashley Ingram General Manager op 25 apr 2023
Thank you so much Matthew for the great review. I'm glad to hear that you experience here at Cobblestone was exceptional, and that you enjoyed my front desk staff! Hope to see you again real soon!