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Beoordelingen van Holiday Inn Boone - University Area, an IHG Hotel

3 out of 5
Holiday Inn Boone - University Area, an IHG Hotel
1075 Highway 105, Boone, NC

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 258 van 572 beoordelingen" "
Gastenscore: 8 - Goed. 152 van 572 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 572 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 572 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 572 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Victoria

Zakenreiziger
Quiet and clean
4 nachten verbleven in mei 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to the University and area restaurants
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en voorzieningen
pool was closed but not described on the web page.
1 nacht verbleven in mei 2024

8/10 – Goed

Adrian

Positief: Netheid, personeel en service
Shower/tub didn’t drain. Shower controls broken but operation. USB ports on side table not working.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Heric

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Paige

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was quiet and clean. Super comfortable
2 nachten verbleven in april 2024

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the college campus but still private
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was awesome. Issac gave great advice on where to eat and socialize. Boone was a great little town and look forward to going back.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is a very good value.
1 nacht verbleven in maart 2024

8/10 – Goed

Anthony, Wilmington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is located very near the places you will want to visit.
1 nacht verbleven in maart 2024

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and the staff were ready to offer any assistance. I liked the breakfast.
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Carrie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

William

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great option
Great location for visiting kids at App State. Hotel was clean. Staff was friendly.
1 nacht verbleven in februari 2024

8/10 – Goed

Joel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The on-site breakfast was equivalent to an à la carte version of continental buffets you find at a Holiday Inn Express, just served out for you and charged by plate. Pool area is in need of renovation.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Todo muy bien solo que la piscina estaba sucia los baños también el agua de jacuzzi es cafe. Los cuartos muy limpios
1 nacht verbleven in februari 2024

6/10 – Redelijk

Antonio

Positief: Netheid, personeel en service
Room was run down
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Crystal S

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Meghan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and nice staff
1 nacht verbleven in februari 2024

8/10 – Goed

Devan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Snow tube
Quick trip up to the mountains was made wonderful and thanks to the hospitality of the staff
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Rachel

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Luciane

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jennifer

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

William

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Disappointed
Two problems: street noise and street light hindered sleep. Inadequate curtains to block light. We booked because they had a hot tub. There was no notification that the hot tub was out of service until we were signing in. At this point cancellation would have meant no refund.
1 nacht verbleven in februari 2024

8/10 – Goed

Michelle

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The stay was everything we needed it to be as far as functionality. We were primarily just disappointed that the hot tub was closed as that was a major reason we chose to stay here. Other than that, it was a very nice, clean stay with great proximity to the surrounding town and leisure activities.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Hannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Gary

1 nacht verbleven in januari 2024

6/10 – Redelijk

Robert M

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Not the best Holiday Inn
Hotel was clean, except for the lobby, due to the blowing snow, frigid cold doors continuously opening & closing. Should definitely have had someone monitoring the snow piling up at the entrance. My brother & I both slipped as we walked out. No pool or hot tub available either.
1 nacht verbleven in januari 2024

8/10 – Goed

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

4/10 – Matig

Joshua

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all we were charged a $100 hold in case of issues they may have with us for incidental and they said they would reimburse us if there weren’t any issues. The hotel was extremely noisy. The pool area was ok but the jacuzzi was disgusting and looked like it needed chlorine. They did not offer an included free breakfast like most all other hotels do, they were going to charge a fee per person for breakfast. Parking was difficult and there weren’t enough spots for everyone there. We would never stay back at this hotel.
2 nachten verbleven in januari 2024

4/10 – Matig

Leigh

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Was refused breakfast service at 9:50 am when breakfast ended at 10am. They said they had orders before mine and wasn’t taking anymore breakfast orders. This place doesn’t have free breakfast so no breakfast for $200 a night.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Marc

Reisde met familie
Wish the hot tub was working. After a day of skiing we wanted to be able to relax. Also someone left the windows all open in the pool area so the room was not warm at all. Pool was not warm either
1 nacht verbleven in januari 2024

6/10 – Redelijk

todd

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sharon, Moorefield

1 nacht verbleven in januari 2024

8/10 – Goed

githun

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good one cheap and best at non seasonal times
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, comfortable, and in the middle of Boone. We had a great experience and will be back!
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

David

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Mirian

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where to start? The rooms (2 rooms) were not ready upon arriving at the hotel. It qas well after 7pm and the rooms were supposed to be ready by 4pm. Apparently staff just didn't show up, housekeepers for one, but also no cook or battender. The front desk was super apologetic, and I felt bad for her as there were quite a few people upset and waiting. She recommended that we go and eat, which wasn't something we had planned on doing without taking a shower first and unloading the car but what choice did we have? After returning from dinner we still had to wait for the rooms, as they were still not ready. By 9pm we had rooms assigned. We used the luggage carts, but almost had a child casualty as the carts all have flat tires, so they almoat flipped. Then the room key didn't work, so back down we go. Finally we are settled in, but the next day the elevator on our side of the hotel broke and now we had to either use the elevator at the other end of the hotel or the stairs. Ok fine, but try that with a bunch of luggage and from the 5th floor... anyway, checking out was therefore as much of a pain as checking in. The fitness center was beyond filthy, but I guess rooms took priority. So ok, bad experience all around. No option of breakfast at the hotel, as no staff available. So obviously, I contacted Expedia to see if there is something that could be done, I didn't expect a full refund, but at least an acknowledgement? A good faith gesture? But no, the hotel did not. Nothing!

2/10 – Ontzettend slecht

Hannah

3 nachten verbleven in december 2023

6/10 – Redelijk

Richard

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
HOT TUB DOES NOT WORK
The rooms were very clean and the staff extremely friendly. That being said, we went to this hotel specifically because it had an indoor pool and hot tub. When we get there rhey tell us the hot tub has not been working for several months. Our ac/heater didn’t ,work properly it was either cold or hot no happy in between. If you want clean rooms and friendly staff, this is your place but do not expect much more.
1 nacht verbleven in december 2023

6/10 – Redelijk

Anthony, Wilmington

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
One of the employees said they were understaffed and it was evident in the service received.
2 nachten verbleven in december 2023

6/10 – Redelijk

Jenny

4 nachten verbleven in december 2023

8/10 – Goed

Brendan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

4/10 – Matig

James

1 nacht verbleven in december 2023

4/10 – Matig

Phyllis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Michelle, Savannah

2 nachten verbleven in december 2023

10/10 – Uitstekend

Dika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
6 nachten verbleven in december 2023

6/10 – Redelijk

Stacy

Reisde met familie
I never leave reviews, but feel like this one needs to be done. I was extremely disappointed in this Holiday Inn. We showed up at 4:30pm to check in thinking our room would be ready with no problems. Wrong! We along with 20 other people had to wait for another almost 2 hours to get into our rooms due to the rooms had not been cleaned yet. After 1 1/2 hours we had to tell the Manager we needed a room to get ready for a function. He finally worked it out where we could go up to our room but allow the workers to come back to finish cleaning. He comped us drinks at the bar and breakfast this morning. We went to our function, came back to a clean room but then this morning when we went down to get breakfast the area was closed with a sign saying it was closed due to weather related issues. We will not stay here again. Too many issues with low staff/employees.
1 nacht verbleven in december 2023

4/10 – Matig

Michelle

Negatief: Netheid, personeel en service
Skip. Stay at the mariott across the street.
Very noisy family in the next room keeping us up all night. Complained each day to the front desk. They offered us 1 free breakfast and the day we went to redeem it the breakfast was closed. Housekeeping never made our bed only changed trash and towels. We paid for a handicap room and were given a normal room.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Jose

3 nachten verbleven in december 2023