Een bureau, een strijkplank/strijkijzer, gratis babybedden, gratis wifi

Beoordelingen van Quality Inn & Suites Boone - University Area

2.5 out of 5

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 343 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 302 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 156 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 115 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 84 van 1000 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

7,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van HMV Properties group op 20 okt 2022
thank you so much

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keurig
Keurige Quality Inn. Ruime kamer. Ontbijtruimte mooi, licht en ruim. Uitgebreid ontbijt. Vriendelijke receptie.
1 nacht verbleven in oktober 2018
Reactie van s op 26 okt 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 – Redelijk

Geneva

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very weak coffee clerk was rude when asked to make more
2 nachten verbleven in april 2024

8/10 – Goed

Barbara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful. There was a barking dog next door to us and I had to call he front desk about the problem and they were concerned about it and took care of the problem.
3 nachten verbleven in april 2024
Reactie van HMV Properties group op 19 apr 2024
Thank you for choosing Quality Inn & Suites Boone for your stay, and for sharing your experience with us! We're thrilled to hear that our staff's friendliness and prompt assistance made your visit enjoyable. Ensuring your comfort is our top priority, and we're delighted we could swiftly address the issue with the neighboring barking dog. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We look forward to welcoming you back soon for another delightful stay.

10/10 – Uitstekend

Kelli

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice staff and very clean room.
1 nacht verbleven in april 2024
Reactie van HMV Properties group op 19 apr 2024
Thank you for your kind words! It warms our hearts to hear about your delightful experience with our staff and accommodations. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. We are dedicated to providing comfort and cleanliness for each guest, ensuring a memorable stay. We eagerly await the opportunity to welcome you back for another exceptional experience!

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in and really enjoyed the stay. Room was very nice.
2 nachten verbleven in april 2024
Reactie van HMV Properties group op 12 apr 2024
Thank you immensely for your glowing review! It truly warms our hearts to hear that your stay at Quality Inn & Suites Boone was such a delightful experience. We're thrilled that you found the check-in process easy and enjoyed the comfort of your room. Your kind words inspire us to continue striving for excellence in hospitality. Looking forward to welcoming you back for another exceptional stay!

2/10 – Ontzettend slecht

Kayla

Reisde met partner
Negatief: Personeel en service
Terrible customer service
1 nacht verbleven in maart 2024
Reactie van HMV Properties group op 27 mrt 2024
Thank you for sharing your experience with us. We appreciate your feedback as it helps us improve. Our utmost apologies for any inconvenience caused during your stay. It's disheartening to hear about your experience, as ensuring comfort and exceptional service is our top priority. Rest assured, we're taking steps to address the concerns you've raised to ensure a better experience for all our guests. We sincerely hope to welcome you back soon and provide you with the outstanding stay you deserve.

8/10 – Goed

Misty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van HMV Properties group op 27 mrt 2024
Thank you for choosing Quality Inn & Suites Boone! We're thrilled you enjoyed your stay. Your feedback is deeply valued. We apologize for any inconvenience you may have experienced, and we're committed to continuously improving our services to ensure every guest enjoys a comfortable and memorable stay. Your feedback helps us strive for excellence, and we look forward to welcoming you back for another exceptional experience soon.

10/10 – Uitstekend

Kayla

1 nacht verbleven in maart 2024
Reactie van HMV Properties group op 12 apr 2024
Thank you immensely for your glowing 5-star review! We deeply value your feedback and are thrilled to learn of your delightful experience at Quality Inn & Suites Boone. We are committed to addressing any concerns to ensure every guest enjoys a flawless stay. Your comfort is our motto, and we're honored to have surpassed your expectations. We eagerly await the pleasure of welcoming you back for another memorable stay.

8/10 – Goed

Alejandro

3 nachten verbleven in maart 2024
Reactie van HMV Properties group op 12 apr 2024
Thank you for choosing Quality Inn & Suites Boone for your recent stay. We deeply appreciate your positive rating and are thrilled to hear you enjoyed your stay. Your feedback is invaluable to us, and we genuinely apologize for any shortcomings you encountered. Rest assured, we are committed to enhancing our services to ensure every guest experiences the utmost comfort and satisfaction during their stay. We look forward to welcoming you back soon for another delightful stay!

8/10 – Goed

Kayden

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van HMV Properties group op 6 mrt 2024
We're so grateful for your kind words and thrilled you had a delightful stay. We strive to make every guest's experience exceptional, and your feedback helps us shine even brighter. Thank you for choosing Quality Inn & Suites Boone! We look forward to welcoming you back soon for another perfect stay.

10/10 – Uitstekend

Kayla

Reisde met partner, Reisde met familie
1 nacht verbleven in maart 2024
Reactie van HMV Properties group op 6 mrt 2024
You've made our day! We're so thrilled you had a wonderful experience at Quality Inn & Suites Boone.Your glowing recommendation fills our hearts with sunshine. It motivates us to keep creating exceptional stays for our valued guests like you. Thank you for choosing us! We look forward to welcoming you back soon.

10/10 – Uitstekend

Haley

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was amazing
1 nacht verbleven in februari 2024
Reactie van HMV Properties group op 6 mrt 2024
We're absolutely thrilled that our front desk team exceeded your expectations. We strive to make every guest feel welcome, and it warms our hearts to know they achieved just that. Thank you for choosing Quality Inn & Suites Boone. We hope to welcome you back soon!

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Rooms were very clean.
1 nacht verbleven in februari 2024
Reactie van HMV Properties group op 6 mrt 2024
Thank you for taking the time to share your perfect review! We're delighted to hear our friendly staff and sparkling clean rooms brightened your stay. Knowing we exceeded expectations brings a warm glow to our team. We look forward to welcoming you back for another delightful stay.

2/10 – Ontzettend slecht

Tiffany

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
We had some random person repeatedly knocking on our door in the middle of the night & because my children & I were exhausted I chose to ignore it. 7 hours of driving) & prior to our checking out today there was some strange incident where two guests were going at it in the room next to me & then it continued into the hall. I opened the door concerned & there were two younger guys who claimed to work there and tell me everything is fine that they worked there but yet they DID not work there. Followed by some girl following a guy and telling him “never to come back here again”?!& cursing . Upon checking out & leaving this property the same gentleman was outside with a garbage back hovering outside the property. The hallways are in need of a deep shampo /clean. We did NOT use the pool but I did happen to see it looked clean imo. The breakfast was average and that part was clean. The bed was comfortable. The black employee ( did not catch her name) at the service desk was friendly as well as the associate working breakfast. It is a town where I would presume snow/ ice is a factor. Would recommend salting for safety & convenience of your customers. My parking spot was covered & many others with ice which I almost slipped on more than once ( could only imagine if an elderly person does or even myself being 7 hours from home. NOT a fan of allowing pets in the building and would suggest a more bolder advertisement of this as barking dogs is a nuisance when trying to sleep,
2 nachten verbleven in februari 2024
Reactie van HMV Properties group op 6 mrt 2024
Thank you for sharing your feedback. We appreciate you staying at Quality Inn & Suites Boone. We sincerely apologize for the disruptive events you encountered during your stay. We're taking immediate steps to enhance guest security and hallway cleanliness. We value your safety and comfort, and your concerns are being addressed directly with our team. Regarding pet-friendly policies, we'll explore ways to better communicate this information. We would love the opportunity to regain your trust and welcome you back with a truly restful experience.

10/10 – Uitstekend

Randy

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice rooms. The breakfast bar was also very nice and well presented. The swimming pool was well maintained. Wifi in room was also working well. The management at desk was one of the most socialable individuals that I have came across in a long time. Easy entrance to and from this property. I would definitely stay at this lication again
4 nachten verbleven in februari 2024
Reactie van HMV Properties group op 6 mrt 2024
Thrilled to hear about your stay at Quality Inn & Suites Boone. Your kind words about our rooms, breakfast, pool, Wi-Fi, and friendly staff truly warm our hearts. We strive to create a welcoming and comfortable experience, and knowing we achieved that for you makes our day. We appreciate you choosing us, and we look forward to welcoming you back soon!

6/10 – Redelijk

John

2 nachten verbleven in februari 2024
Reactie van HMV Properties group op 21 mrt 2024
Thank you for choosing Quality Inn & Suites Boone for your recent stay. Your feedback is invaluable to us as we strive to ensure each guest experiences comfort and satisfaction. We appreciate your honesty and will address the areas you mentioned with utmost attention to improve our services. Rest assured, we're committed to exceeding your expectations during your next visit. Your comfort is our priority, and we look forward to welcoming you back for an even more delightful stay.

4/10 – Matig

Rebecca

Negatief: Netheid, staat van de accommodatie en faciliteiten
I reserved a king room and upon check in I was advised they didn't have a king and could only offer a two queens.i asked if there could be a rate reduction and was told no. There was dirty socks left in the room and carpets looked like hadn't been vacuumed in weeks. Wont stay here again.
1 nacht verbleven in februari 2024
Reactie van HMV Properties group op 17 feb 2024
Thank you for sharing your thoughts! We truly appreciate your feedback. Regretfully, we missed the mark this time. Please accept our apologies for the room mix-up and oversights. Your comfort is our top priority, and we're committed to making it right. We'd love another chance to impress you on your next visit.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van HMV Properties group op 8 feb 2024
Your rating and kind words have truly brightened our day at Quality Inn & Suites Boone! It's a delight to hear that your stay was nothing short of fantastic. Your kind words inspire us to continue crafting exceptional experiences. Looking forward to welcoming you back for another delightful experience.

6/10 – Redelijk

Sarah

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was clean but sheets were not washed. Found hair and debris on the sheets. Manager was friendly and switched rooms. New room was thoroughly clean, but the tv didn’t work and the pipe leaked through the wall when showering. The maintenance needs improvements for sure. Not my best stay.
1 nacht verbleven in februari 2024
Reactie van HMV Properties group op 8 feb 2024
Thank you for choosing Quality Inn & Suites Boone. Your feedback is truly appreciated. Delighted our manager's friendliness left a positive mark. We're sorry for the initial hiccup; your insights on the sheets have us reevaluating our laundry process. Apologies for the TV glitch and pipe leak— Rest assured, we're on it, improving our maintenance standards. Your words guide us to elevate our service. We hope to welcome you back, ensuring a flawless stay next time!

4/10 – Matig

Megan

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Went here for a trip with my husband. The room itself was pretty nice. Bed was very uncomfortable and the hair dryer had what looked like dog hair all over it. There were trash cans near the elevator that was overflowing for our whole stay and was never emptied. Breakfast was a joke. Almost everything was just stuff out of a refrigerator that you heat up like stuff from a gas station. I’ve stayed much cheaper places that had a much better breakfast than this. Will not stay here again.
Reactie van HMV Properties group op 31 jan 2024
Thank you for sharing your experience at Quality Inn & Suites Boone. We appreciate your feedback and apologize for any inconvenience caused during your stay. We regret the discomfort you faced with the bed and the hair dryer; we've addressed these concerns promptly. Regarding the overflowing trash cans and breakfast, we sincerely apologize. Rest assured, we've taken measures to ensure timely maintenance and are enhancing our breakfast options to better suit your taste. Please consider giving us another chance; we're committed to turning your next stay into a delightful experience.

4/10 – Matig

Nicole

Reisde met familie
You need to make sure, I am not charged for the stay. We got to the arrival hoping to relax with a swim after skiing and then getting a good nights rest. The pool is closed, and this is not stated on the site. We did not stay and the manger stated we would not be charged.
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 31 jan 2024
Thank you for choosing Quality Inn & Suites Boone. Our sincere apologies for any inconvenience caused during your stay. We understand the importance of a relaxing swim after a day of skiing. We're sorry the pool closure was not communicated effectively. we're working diligently to ensure such lapses are addressed promptly. We appreciate your understanding and hope to welcome you back for a flawless stay.

8/10 – Goed

Amanda

1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 31 jan 2024
Thank you for choosing Quality Inn & Suites Boone! Your rating is greatly appreciated. We're thrilled you enjoyed your stay. We apologize if there were any hiccups – our aim is your comfort. Your feedback is invaluable, and we're addressing the concerns you raised to ensure an even better experience next time. Looking forward to welcoming you back for a perfect stay!

10/10 – Uitstekend

andrew

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Location
4 nachten verbleven in januari 2024
Reactie van HMV Properties group op 25 jan 2024
Warm greetings from Quality Inn & Suites Boone! Thank you immensely for your rating on our location - we're thrilled you found it exceptional! Our team strives to make every moment memorable, and your feedback inspires us to keep delivering top-notch experiences. Looking forward to welcoming you back for another wonderful experience!

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van HMV Properties group op 25 jan 2024
Your rating and kind words made our day at Quality Inn & Suites Boone! We're thrilled to know you enjoyed your stay. Your comfort is our top priority, and your delightful experience is our greatest reward. We look forward to hosting you again soon for another amazing stay.

2/10 – Ontzettend slecht

Johanna K

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was before in other Quality Inn hoteles but I don't recommend this one. Too noisy, tons of young people smoking drugs ans singing loudy outdoors and indoors, the smell Even was inside the room, and I respect wha people do, but they need to respect others. The breakfast menu was poor and the cleaning lady that was in the kitchen was mean. The options if I compare with My other stays before was really Bad, no Even cream cheese. For that price look For another hotel but this one no!
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 25 jan 2024
Thank you for sharing your experience at Quality Inn & Suites Boone. We sincerely apologize for any inconvenience caused. We're addressing noise concerns and enhancing security. Our breakfast options will be expanded, ensuring a delightful start to your day. Rest assured, our team will foster a friendlier atmosphere. Your comfort is our top priority, and we hope to welcome you back for a much-improved experience.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Better options elsewhere
Breakfast was a joke. all frozen foods and cereal. Service told us they couldn’t deliver blankets to the rooms, they needed to be picked up at the front desk.
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 25 jan 2024
Thank you for taking the time to share your thoughts. We appreciate your honest feedback. We aim to provide comfort, and we're grateful for the opportunity to improve. Concerning breakfast, we're enhancing our menu to offer a more delightful experience. As for blankets, we're adjusting our process for added convenience. We value your stay and look forward to welcoming you back, ensuring an even more enjoyable stay next time.

10/10 – Uitstekend

Grant

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very friendly
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 25 jan 2024
Warm greetings from Quality Inn & Suites Boone! Thank you for sharing your delightful feedback! It warms our hearts to hear that our staff's friendliness left a lasting impression. We're grateful for the rating and the honor of hosting you. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay!

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay, need brighter lights in the bathroom
3 nachten verbleven in januari 2024
Reactie van HMV Properties group op 20 jan 2024
Thank you for choosing Quality Inn & Suites Boone! We sincerely appreciate your delightful feedback and are thrilled to hear you had a very nice stay. We've noted about the bathroom lights per your suggestion and we are working on it. Your comfort is our top priority. Looking forward to welcoming you back for another delightful experience.

10/10 – Uitstekend

Ray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place at a good price
I enjoyed my stay. But, the hotel is showing a little wear and tear in the hallway and elevators. The breakfast was minimal. Overall, I enjoyed my stay. Ray
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for choosing Quality Inn & Suites Boone! We're thrilled to hear you enjoyed your stay with us. We're addressing the wear and tear in hallways and elevators, ensuring a fresh and inviting atmosphere. Regarding breakfast, we're adding exciting options to enhance your morning experience. Our commitment is to provide a comfortable retreat, and your insights guide us in achieving just that. We look forward to welcoming you back for an even more delightful stay!

8/10 – Goed

Patricia

1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for gracing us with your presence at Quality Inn & Suites Boone! Your rating warms our hearts, and we're thrilled to hear about your experience. We appreciate your feedback, and your comfort is our top priority. We'll work on the areas you mentioned for an even cozier experience next time. Looking forward to welcoming you back for another delightful experience!

10/10 – Uitstekend

Nicholas

2 nachten verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for your stellar review of your recent stay at Quality Inn & Suites Boone! It warms our hearts to know you enjoyed your stay. Our team is dedicated to creating a haven of comfort, and your satisfaction is our greatest reward. Thank you for choosing Quality Inn & Suites Boone—we look forward to welcoming you back for another outstanding stay!

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for choosing Quality Inn & Suites Boone! We're delighted to have had you with us, and your comments are truly valuable. We're sorry to hear that your experience was a bit below perfection, and we sincerely apologize for any inconvenience. We're working on addressing the areas you mentioned. We hope to welcome you back soon for an even better stay.

6/10 – Redelijk

Kelley

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for sharing your thoughts with us. We sincerely apologize for any inconvenience caused. Rest assured, we're diligently addressing each point you raised to enhance our services. We'd love another opportunity to make your next stay exceptional. Please feel free to reach out if there's anything specific you'd like us to focus on during your next visit. We look forward to the pleasure of welcoming you back soon.

6/10 – Redelijk

Kari, Fort Wayne

Reisde met partner
Positief: Personeel en service
Bed was uncomfortable. Temperature was hard to control. The breakfast was very limited.
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for sharing your experience with us. Your insights are truly valuable as we strive to exceed expectations. we're truly sorry to hear about your discomfort with the bed and the challenges with temperature control. Rest assured, we've already adjusted controls to ensure a cozy ambiance for future stays. Our apologies for the limited breakfast options; we're now enhancing our menu to offer a wider selection for a delightful start to your day. Our team is here to serve you better, and we look forward to welcoming you back for a delightful stay.

6/10 – Redelijk

Marcus

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for choosing Quality Inn & Suites Boone! We're delighted to have hosted you, and your input helps us improve. We regret any inconvenience and assure you, we'll work on the areas you've highlighted to ensure a perfect stay next time. Looking forward to hosting you again soon for an even more delightful experience!

2/10 – Ontzettend slecht

David

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
2 nachten verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for taking the time to share your thoughts about your recent stay at Quality Inn & Suites Boone. We're truly sorry to hear that your recent experience fell short of expectations. Rest assured, we've taken note of your concerns and are addressing them promptly to ensure a smoother experience for our guests moving forward. We'd love the opportunity to make things right. If your travels bring you back to Boone, we would be honored to host you again and provide exceptional service.

10/10 – Uitstekend

Mercedes, Vero Beach

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for choosing Quality Inn & Suites Boone, and we're thrilled to have exceeded your expectations. We're thrilled to hear that you found our rooms clean. It warms our hearts to know you enjoyed your stay, and we sincerely appreciate your kind words. We're already looking forward to welcoming you back for another memorable stay. If there's ever anything you need, don't hesitate to reach out.

6/10 – Redelijk

Chance

2 nachten verbleven in januari 2024
Reactie van HMV Properties group op 18 jan 2024
Thank you for sharing your experience with us! Your feedback means a lot. We're thrilled to have hosted you at Quality Inn & Suites Boone. We appreciate your honesty and are committed to enhancing your experience. Rest assured, our team is working on enhancing every aspect. Your comfort is our priority, and we look forward to welcoming you back for an even better stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A rough start but great service
Our stay had a rough start. the AC in our room was leaking and the floor around it was wet. I contacted the front desk and Shauanda was very friendly, she tried to get us to a new room as it was the evening and maintenance was gone for the night. We went to have dinner while we were waiting for an update and I gave Shauanda my cell number to keep me updated. She did give me a call to let me know there were no other rooms available but that the hotel would comp that first night. Maintenance came the next day and fixed the AC and it did not leak anymore. The beds were comfortable, and the room was a good size. There was a whirlpool bathtub in the actual room (as well as a regular bathtub in the bathroom) but we did not use the whirlpool tub; it looked as though it needed to be cleaned. The water pressure was good but the hot water was very spotty; it would go in and out during the showers and baths. The breakfast was ok, there was a waffle machine and a continental type breakfast. For the most part it was a decent stay. Don't know if we would stay again but it wasn't horrible.
4 nachten verbleven in december 2023
Reactie van HMV Properties group op 13 jan 2024
Thank you for choosing Quality Inn & Suites Boone. We appreciate your detailed feedback. Apologies for the initial hiccup; Shauanda is thrilled to have made a positive impact. Delighted our maintenance resolved the AC promptly. We'll ensure the whirlpool tub gets the sparkle it deserves. Our sincere apologies for the water temperature inconsistency. Your insights are invaluable. We'd love the chance to welcome you back and exceed your expectations.

6/10 – Redelijk

Nicole

I don’t know exactly what their house keeping situation was, but their were rooms not closed up theat needed cleaning. A guest does not want to walk down the hall and all doors are open that needs cleaning. Side door did not lock so anyone could have walked in without key access.
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 13 jan 2024
Thank you for choosing Quality Inn & Suites Boone and for sharing your valuable feedback. We appreciate your feedback and sincerely apologize for any inconvenience you experienced. Rest assured, we are addressing the housekeeping issues promptly. We're grateful for your insights, and we look forward to welcoming you back for an even more delightful experience.

10/10 – Uitstekend

Yuriy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone! Your positive comments warm our hearts. It was a pleasure hosting you, and we're thrilled to know you had an excellent stay. Come back soon for more memorable moments!

10/10 – Uitstekend

Annabelle

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van HMV Properties group op 9 jan 2024
Thank you for your perfect score. We're overjoyed that you had a flawless experience at Quality Inn & Suites Boone. Your feedback is our inspiration, and we're excited to welcome you back for another outstanding stay. Safe travels until then!

8/10 – Goed

Court

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Decent for quick stay.
Was decent. Just need a spot for a quick weekend trip. ONLY negative was they didn’t tell anyone that the hot water would be off from 11am to 5pm Pool was also completely drained
2 nachten verbleven in januari 2024
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! We're thrilled you found your stay decent. We apologize for any oversight regarding the hot water schedule and the pool. Your feedback is invaluable, and we're working to improve communication. We hope to have the pleasure of hosting you again soon.

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! It brings us immense joy to know you had a wonderful stay. Your kind words inspire us to maintain the high standards we strive for. We can't wait to welcome you back for another delightful experience.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would not recommend
Front desk staff was kind, but that was about the only positive. The bed had the smallest pillow I’ve ever seen. The shower had no hot water. We found a blood stain on the comforter.
1 nacht verbleven in december 2023
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! We appreciate your kind words about our front desk staff. It's disheartening to learn about the shortcomings in your room. Please accept our sincere apologies for the inconvenience you faced. We're taking immediate action to rectify these issues. We value your feedback and hope to welcome you back for a much-improved experience.

2/10 – Ontzettend slecht

drew

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! We're genuinely sorry to hear about your disappointing experience. Your feedback is crucial, and we apologize for any inconvenience caused. Rest assured, we are addressing the issues mentioned to ensure a better stay for you or any future guests. Please give us another chance to make it right.

6/10 – Redelijk

Patricia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff were very friendly. Our room was not clean and the.bathroom was filthy.
2 nachten verbleven in december 2023
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! We're grateful for your compliments on our friendly staff. However, we're truly sorry for the cleanliness issues you encountered. Rest assured, we're addressing this matter promptly to ensure it doesn't recur. Your feedback is crucial, and we look forward to the opportunity to make amends on your next visit.

2/10 – Ontzettend slecht

Fernanda

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keep scrolling- you don’t want to stay here!
The hotel was dirty, the bathroom curtain had mold all over. The water doesn’t heat up, and the mattress is super hard. My sciatica started to hurt. The A/C unit panel wasn’t working so we couldn’t really know the temperature (we stayed in room 305) and breakfast was never replenished enough. The phone in the room didn’t work and there were no way to communicate with staff unless leaving your room to talk to them. We paid $200 a night for that!
2 nachten verbleven in december 2023
Reactie van HMV Properties group op 9 jan 2024
Thank you for choosing Quality Inn & Suites Boone - University Area! We sincerely apologize for the inconveniences you faced during your stay. Your detailed feedback is invaluable, and we assure you that immediate actions are being taken to address the issues in room 305. We're committed to providing comfort, and we deeply regret any lapses. Please allow us another chance to exceed your expectations.

10/10 – Uitstekend

Albert

2 nachten verbleven in december 2023
Reactie van HMV Properties group op 25 jan 2024
Thank you for choosing Quality Inn & Suites Boone! We're thrilled to hear you enjoyed your stay with us. It's delightful to hear you had a fantastic experience. Your kind words truly warm our hearts. If there's ever anything we can do to enhance your next visit, please share it with us.