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Beoordelingen van Super 8 by Wyndham Boone

2 out of 5
Super 8 by Wyndham Boone
1715 S Story St, Boone, IA

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 34 van 316 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 316 beoordelingen" "
Gastenscore: 6 - Redelijk. 91 van 316 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 316 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 316 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

5,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was off the main roads and quiet.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Robert, Hartford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, good price
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Kari

1 nacht verbleven in maart 2024

8/10 – Goed

Jesse, Wichita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suited my purposes, was clean and friendly.
2 nachten verbleven in december 2023
Reactie van B.P. General Manager op 30 mrt 2024
Thank you for your evaluation and feedback. We are happy to hear you found our rooms clean and friendly. We hope to see you again soon.

10/10 – Uitstekend

Amanda

Positief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van B.P. The Management op 4 feb 2024
Dear Amanda, Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely B.P. The Management

2/10 – Ontzettend slecht

Ayden

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was literal poop all over the toilet. The handle on the bed side was broken. The towels hadn’t been washed.
1 nacht verbleven in december 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Randy

Zakenreiziger
Negatief: Netheid
Like… Price Dislike….upkeep and unclean room and bathrooms
2 nachten verbleven in november 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Brenda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room smelled we opened window to air out. The bed was very firm. Bathroom was clean. Room hadn’t been dusted for quit some time. Next day woke up ill with some type of cold.
1 nacht verbleven in november 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

Desirae

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

Daniel, Denver

Negatief: Personeel en service, voorzieningen
The property is quiet fairly clean. No coffee machines in room. Minimal free breakfast. Front office staff was just not welcoming. I barely got acknowledged when I arrived. Had another issue to discuss another evening and staff person didn’t even get up to greet until I asked her. I have stayed at other accommodations and received much more welcoming feel. Won’t be staying at this one again.
4 nachten verbleven in oktober 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 – Goed

Andrea

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
There was essentially no breakfast but it was clean and quiet and very reasonably priced.
1 nacht verbleven in oktober 2023
Reactie van B.P. The Management op 4 feb 2024
Thank you for your evaluation and feedback. We are happy to hear you found our rooms clean, quiet and reasonably priced. We are sorry breakfast did not meet your expectations.

6/10 – Redelijk

Kelley L

1 nacht verbleven in oktober 2023
Reactie van B.P. The Management op 4 feb 2024
Thank you for evaluating our property. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Jon

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In dire need of remodeling. The first room they gave me stunk and the girl said the previous occupants had two cats that had urinated on the floor but they thought they had it cleaned up. One drinking cup, no coffee pot like their web page shows. The heater fan ran non stop blowing cold air between heat cycles.
3 nachten verbleven in oktober 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Jessica

1 nacht verbleven in oktober 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concern to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 – Redelijk

Ruth

Reisde met een groep
The building is indeed very old. The exercise equipment is broken or unable to be plugged in. The remote control battery cover broken, the freezer needed defrosted, the sink in bathroom cracked. The exhaust fan broken in bathroom as it was noisy and looked like it was going to come down. I would not stay there again.
1 nacht verbleven in oktober 2023
Reactie van B.P. The Management op 4 feb 2024
Thank you for your evaluation and feedback. We hope to see you again soon.

6/10 – Redelijk

Cathy

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Bring your own breakfast
The room was clean and had no bad odors. The front desk help did the basics. Don't plan on eating breakfast here - only a few packaged carbs, no plates, utensils, or napkins. They did have coffee and juice.
2 nachten verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Mark

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was so filthy dirty that we decided to not stay
1 nacht verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

10/10 – Uitstekend

Don

1 nacht verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 – Matig

Judith

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Rather sleep in the car. Bed was rock hard
1 nacht verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 – Redelijk

Ben

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room needed repairs, The a/c was frozen and the guy at the desk acted like he could not understand what we were telling him. There was water leaking from the ceiling in the bathroom and we had to continually ask for toilet paper and soap.
8 nachten verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

10/10 – Uitstekend

BLAKE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the race track and gas stations with a lot of food choice nearby.
3 nachten verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 – Uitstekend

Carlie

1 nacht verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Darlene

My husband was the one that was here..so he just said it was bad...no breakfast which we assumed there would be
1 nacht verbleven in september 2023
Reactie van The Management op 4 feb 2024
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

Ashley

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stay somewhere else
The sheets were dirty/stained. The gal at the front desk did come up and change the sheets for us but the bottom sheet they gave us was also gross so we just ended up sleeping on the top sheet. We reserved 2 rooms...They did not check my ID or confirm if i wanted both rooms on the same card. The person i was traveling with was going to pay for the 2nd room and just ended up paying me directly since i got charged for their room. There was Shampoo but no conditioner. The toilet made sounds all night. The "light" breakfast was just little debbie snack cakes. They did have juice and coffee....we ended up getting breakfast at McDonald's. Not to mention that for the price of this room i could have gotten an ocean front hotel in Florida. The only good thing was that their AC worked well.
1 nacht verbleven in september 2023
Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 – Goed

Debora

1 nacht verbleven in augustus 2023
Reactie van B.P. The Management op 4 feb 2024
Thank you for your positive evaluation. We look forward to seeing you again soon.

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
TV did not work. Toilet had to hold handle down throughout the flush to get it to flush. Room was hot, took hours to cool off. Bare minimum conversation with front desk, so not very welcoming. But it was clean, which is important!
1 nacht verbleven in augustus 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are very happy that you found our property clean. Housekeeping is a priority for us. We are sorry you had any issues with your tV and toilet. We wish you would have let us know so we coukd have addressed your issues. In the extreme weather the air conditioning does take a little longer to cool down. We are sorry you did not find our front desk welcoming. Customer service is very important to us, and we will address this matter. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Kurt

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nasty stain on the carpet. Huge spots of mold in bathroom. Sink did not drain.
1 nacht verbleven in augustus 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

10/10 – Uitstekend

Michelle, Fremont

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price close to Ames for graduation. Nice Railroad town. Race track was a little loud but fun to hear.
2 nachten verbleven in mei 2023
Reactie van B.P. Hotel Management op 30 aug 2023
Thank you very much for your positive five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 – Matig

Aaron

Negatief: Netheid, staat van de accommodatie en faciliteiten
Clean beds. Rest was disgusting!
1 nacht verbleven in juli 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are glad you found our beds nice and clean. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Jasmine

1 nacht verbleven in juli 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 – Redelijk

Hope

Positief: Personeel en service
2 nachten verbleven in juli 2023
Reactie van B.P. Hotel Management op 30 aug 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van B.P. Hotel Management op 30 aug 2023
Thank you very much for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 – Matig

Jody

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The staff couldn't operate the computer to find my reservation and language barrier
1 nacht verbleven in juli 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issue and we wish you would have let our management know so we could have addressed it. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

10/10 – Uitstekend

Todd

1 nacht verbleven in juli 2023
Reactie van B.P. Hotel Management op 30 aug 2023
Thank you very much for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 – Matig

Paul

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

alain

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 – Redelijk

JOY, Grimes

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is dilapidated. Lawn grossly overgrown. Huge hole in screen in our window, dirty walls in bathroom, stained duvet. Little Debbie snacks only for breakfast. THEN at 9:45 am, the cleaning guy unlocks our door and opens it while we’re still in there!!! NEVER OK!!! Would love my money back but just got “sorry”. No elevator.
1 nacht verbleven in juni 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Michael

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn't like how the first room smelled strongly of many years of smoking. Second room smelled better but had hair and skin in the sheets. We got new sheets. In the morning we found the shower did not have a control knob. No one around in the morning to complain to.
1 nacht verbleven in mei 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

10/10 – Uitstekend

Larry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van B.P. Hotel Management op 30 aug 2023
Thank you for your ten out of ten positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
Never Again
Dirty sheets on both beds. They were clearly not changed. All hotels in town were full - this was last resort. Considered sleeping in car.
1 nacht verbleven in mei 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

Stacy

1 nacht verbleven in mei 2023
Reactie van B.P. Hotel Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Lori

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I will never stay at a Super 8 Motel again, there was no elevator (which was not put in the description) and we were on the third floor, the bathroom to our room was extremely dirty, and even though it was a smoking room the room had a horrible dirty smell that was indescribable, access to our room was limited to one entrance so with no elevator had an extremely hard time with loading and unloading our suitcases etc.
1 nacht verbleven in mei 2023
Reactie van Bob op 18 mei 2023
I’m am sorry for inconvenience but we have smoking room only third floor

8/10 – Goed

Rammohan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Bob op 16 mei 2023
Thanks staying with us

8/10 – Goed

PATTY, beatrice

Positief: Netheid, personeel en service
Upholstered chairshould be thrown away and the hangers need to be replaced.. The room overall was clean. Missed having a coffee pot in the room.
1 nacht verbleven in mei 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are glad you found your room clean. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 – Matig

Breanna

2 nachten verbleven in maart 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 – Ontzettend slecht

Kelly

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was extremely dirty the first Room we were sent to the beds were not made, and there were cigarette butts in an ashtray so we knew the room hadn’t been cleaned, we went downstairs, and the staff was extremely nice and gave us another room, the next room we got had all kinds of stains on the sheets and cigarette burns in the blankets, I book this on Expedia, where it said breakfast was included, there definitely was no breakfast it was only little Debbie snack cakes,orange juice,coffee no cereal, no waffles no milk no yogurt no nothing, the reason I booked this room was because I had three kids with me and the website said there was breakfast so I planned on getting up in the morning feeding them and leaving, the room was totally disgusting. The stains on the sheets made me nauseous. We didn’t even use the blankets. Thank God we bought our own.
1 nacht verbleven in maart 2023
Reactie van B.P. The Management op 30 aug 2023
We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 – Goed

Jeanie

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
I have stayed here several times. My room this time had not been vacuumed, there were food crumbs all over the floor.

2/10 – Ontzettend slecht

Sam

Reactie van B.P. General Manager op 4 feb 2024
We apologize your experience was anything less than completely satisfying.We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.