Receptieruimte

Beoordelingen van IL Mare Sakura Resort Boracay

3 out of 5
IL Mare Sakura Resort Boracay
Zone 4, Balabag Plaza Station 1, Boracay Island, Aklan

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 128 van 197 beoordelingen" "
Gastenscore: 8 - Goed. 54 van 197 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 197 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 197 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 197 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Keith

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Didn't take long to get checked in. The staff is polite and helpful. I looked over the room to see the... view 🤔. Also, I noticed the fridge was warm, and the thermostat dial was broken. I then looked over the trusty safe, which you can just put under your arm and walk out, or throw it out the window to a friend waiting down below if you'd like. Luckily, I didn't carry much for valuables. The door had one lock, which made me nervous, but no issues. Let's talk about noise now. Yes, the roosters crow nonstop, I can handle nature, but this is excessive. The worst part is the parents yelling and the kids running and screaming, along with slamming doors. Plus, the footsteps up the stairs. That's right, no elevator for you folks! On to the pool... its deepest is 4 feet in the middle. It's a pool for your kids. For beach access, you'll need to walk about a block up, then cut through the narrow alleyway. Even though the staff is good and it's a decent looking place, I won't be returning.
3 nachten verbleven in april 2024

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are courteous and helpful and friendly
2 nachten verbleven in april 2024

4/10 – Matig

Rosalie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfriendly and inconvenient !
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Juliet, Etobicoke

5 nachten verbleven in maart 2024

10/10 – Uitstekend

Man Lok

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
走路1分鐘就到hop on hop off #13車站和白沙灘,跟著沙灘走路十分鐘就到最旺的station2。 職員很健談,男職員也很好動,很主動幫客人拿行李。 唯獨房間冷氣向著頭部吹 每晚都要調轉來睡。而且浴室的水很容易流出廁所區...
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Maria Felisa, Brooklyn

Reisde met een groep
Positief: Netheid, personeel en service
The most outstanding feature of Il Mare Sakura is its wonderful staff, including the front desk, the dining staff and the housekeeping staff. They provided exemplary professional and extremely courteous service to my group of 7 pax! We loved being together in the family room for 8 pax! The beds were comfortable with clean linens. As it was my first time in Boracay, I didn't realize that most hotels were low-rise and were walk-up with no elevator. For 2 senior citizens in my group, it was difficult to climb to the 4th floor. Had I known, I would have requested a lower floor. For a room with 7 pax, one bathroom is insufficient. It would be better with an additional powder room. For 7 pax, a small trash bin in the bathroom is insufficient if we are to comply with the advice to not throw toilet paper in the toilet. For a room with 7 pax, there was insufficient space to hang wet clothes and towels so we hung wet items outside the room by the window. Overall, we enjoyed our stay at Il Mare Sakura, particularly because of the wonderful staff, and it was close enough to the beach and the restaurants. Thank you, Sakura staff!
3 nachten verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Ok
Rate was cheap so i should not expect much. Still need to enter a narrow road to reach the hotel. Its not just parallel to the beach. Its a street behind the main road. Towels are old dark white and has holes. Service is very very good. Very polite and friendly. Toilet seat is moving. Pool tiles some parts are broken and looks dirty already. If on a budget this is a good place to stay
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Upon arrival, we were given a delicious welcome drink. The desk staff was very kind and attentive, they insisted upon carrying our bags up to our room (there is no elevator). The room was very clean, the shower had good water pressure and warm water. The staff was always cleaning the general areas as well. The breakfast buffet was good, and was free. No complaints, everything was great!
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Leonila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff.
2 nachten verbleven in januari 2024

6/10 – Redelijk

James

Reisde met familie
Positief: Netheid, personeel en service
No wifi on 4th floor. Rooster caws outside window all day and night.
3 nachten verbleven in januari 2024

8/10 – Goed

Valeria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

Merdin Margaret

3 nachten verbleven in november 2023

10/10 – Uitstekend

Manuel, Bellflower

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Cleanliness and hospitality ❤️
3 nachten verbleven in november 2023

10/10 – Uitstekend

wilma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

8/10 – Goed

Leonila

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good and polite staff
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mary jane, Tacoma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Yun Seong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near station 1. Well maintained property, super clean.
1 nacht verbleven in mei 2023

8/10 – Goed

Mary Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Gilbert

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staffs are friendly and accommodating
Reactie van Admin op 11 dec 2022
Dear Gilbert, Greetings! We are extremely delighted with your flawless rating. Furthermore, we truly appreciate your kind words to our staff. We look forward to your next visit.Best regards, IL Mare Sakura Resort Boracay Team

10/10 – Uitstekend

edgar allan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility is better than the other same category hotels. They’re clean and well kept. The staffs are great, they are friendly, well mannered, kind, honest and helpful. If there’s something wrong in the room or any area in the hotel, just let the staffs know they will take care of it right away. They constantly care and clean the lobby. Very attentive to the needs of their clients/guests. The facility is not a 5star facility but the staff will make you feel like you are in a 5 star hotel. I highly recommend this hotel and I will come back here the next time we come back to Boracay.
3 nachten verbleven in september 2022
Reactie van Lee op 9 okt 2022
Dear EdgarWe are very grateful for your outstanding evaluation.We truly appreciate all of your kind words, particularly those applauding the hygiene of our hotel. In addition, we appreciate you considering our hotel for your upcoming stay and applauding our employees.We'll see you shortly.

10/10 – Uitstekend

Emelita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet,clean and the staffs are very accomodating.
2 nachten verbleven in augustus 2022
Reactie van Lee op 21 sep 2022
Hi Emelita,Greetings! Thank you so much for your kind words. Thank you as well for commending our staff and the cleanliness of our hotel.We hope to see you again soon!Best regards,Il Mare Sakura Resort Boracay

10/10 – Uitstekend

Menchie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my family recently stayed in this hotel and it was a very nice and the most accommodating and clean hotel I have ever stayed. The staff were so friendly and respectful and kind, they always assist us on all the things we need. Shout out to all staff at IL Mare Sakura resort… you guys are all amazing, take pride of that. Me and my family really enjoyed your company. I really appreciate you guys.
3 nachten verbleven in augustus 2022
Reactie van Lee op 21 sep 2022
Hi Menchie,Warm greetings from IL Mare Sakura Resort Boracay!Thank you so much for your perfect rating. We are delighted to know that we were able to accommodate and provide you with all the assistance you needed during your stay with us. See you again soon! Best regards,IL Mare Sakura Resort Boracay

10/10 – Uitstekend

Deborah

2 nachten verbleven in juli 2022
Reactie van Lee op 3 aug 2022
Hi Deborah, We truly appreciate you taking the time to leave us a perfect rating. We hope to be of service to you again soon! Best regards, IL Mare Sakura Resort Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
3 nachten verbleven in maart 2020
Reactie van Il Mare Sakura op 27 mrt 2020
Thank you for taking the time to review your stay. We are glad to hear your positive feedback. We hope to see you again!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10 would recommend
5* service. Everyone is so friendly and happy which is lovely. Hotel is well priced for the level of service it offers.
5 nachten verbleven in maart 2020
Reactie van Il Mare Sakura op 27 mrt 2020
Thank you so much for your perfect review score and positive feedback about the service, friendliness, and value for money, this is highly appreciated. We hope to see you again!

10/10 – Uitstekend

KATSUNORI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
スタッフが、すごく親切に対応してもらえた。
2 nachten verbleven in februari 2020
Reactie van Il Mare Sakura op 11 mrt 2020
Thank you so much for your perfect review score. We are so glad to hear that you find the staff kind and helpful. We hope to see you again!

10/10 – Uitstekend

SunHee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
깔끔한 시설과 친절한 직원
직원들이 무척 친절하고 볼때마다 인사해 줍니다 안경 잃어버린것도 잘 챙겨주고 조식이 참 괜찮아요 여러가지 다 있는 부페에서 알찬 것들만 모아 둔 느낌! 게다가 보라카이 5번째 였는데 헤난에서도 못 본 생망고가 나온다는 사실 !! 덕분에 밤마다 망고 사러 갈 일이 없었어요 호텔앞 벤치에서 잘 쉬기도 하고 근처에 빨래방 있어 편하고 안독스도 가까웠어요 조금 걸어 나가면 바다고요 엘베없는 건물이라 하루 지내고 담날 낮은 층으로 바꾸어 달라하니 바로 바꾸어주었어요
4 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 11 mrt 2020
Thank you so much for your perfect review score. We are glad to hear that you are happy with the staff and service, facilities, location near the beach, and surrounding establishments as well. We hope to see you again!

10/10 – Uitstekend

JUN YONG

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020
Reactie van Il Mare Sakura op 27 mrt 2020
Thank you so much for your perfect review score, this is much appreciated. We hope to see you again!

10/10 – Uitstekend

Serafin E

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Stay in Boracay
Spacious and clean; Friendly and helpful staffs; Strong A/C. Tucked in so no street/traffic noise. Thank you.
3 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you so much for giving us a perfect review score. We are glad to hear that you had a comfortable stay and that you are happy with the room, staff, amenities, and tranquility. We hope to see you again!

10/10 – Uitstekend

Chih he

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
物超所值
1 nacht verbleven in september 2019
Reactie van Il Mare Sakura op 29 feb 2020
Thank you very much for giving us a perfect review score. We are glad that you say this our place is good value for money. We hope to see you again!

6/10 – Redelijk

DOMINIQUE

Positief: Netheid, personeel en service en comfort kamer
Nous avons trouvé la chambre de luxe avec 2 grands lits un peu étroite. Et beaucoup de bruit dans les couloirs la dernière nuit. Petit déjeuner buffet varié chaque matin. hôtel situé à 5 minutes de la page qui est magnifique
3 nachten verbleven in februari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you for your review. We are glad you enjoyed the location and proximity to the beach. We have taken note of your comments on the size of the deluxe room, noise from corridors, and varied breakfast buffet as well.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
員工非常熱情與熱心~服務非常好~~但飯店內缺乏曬衣服的地方~~泳衣都不會乾~
2 nachten verbleven in februari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you for your review. We are glad that you are happy with the staff and service. We have taken note of your comment on the lack of area to dry your swimsuit as well.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조식이 너무 맛있습니다. 직원분들도 인사 잘 해주시고 청소도 깨끗하게 잘 해주십니다.굿굿굿
4 nachten verbleven in februari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you for your perfect review score. We are glad that you loved the food, service, and cleanliness. We hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good customer service and friendly staff! Would definitely recommend this hotel!
4 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you very much for your perfect review score and your recommendation, this is highly appreciated, and we are glad that you are happy with the staff and customer service. We hope to see you again!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean , staff super nice, 3mins to the water, surrounded by eateries and amenities,assessable in transportation.
3 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you for your review and positive feedback. We are glad that you are satisfied with the cleanliness, staff, location, surrounding areas. We hope to see you again!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen
The service is good,including breakfast but the wifi is not so good,
2 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you for your review. We are glad that you are happy with the food and service. Apologies for the WiFi not being too good, this is unfortunately an islandwide problem. We hope you had a great time!

10/10 – Uitstekend

LACE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Superb hospitality, cleanliness, corteousness and generousity
2 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Thank you very much for your perfect review score. We are glad that you found our hotel amazing and you enjoyed our service, cleanliness, and generosity. We hope to see you again!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 29 feb 2020
Hello there I'm very sorry you did not have a nice experience with us. If you can elaborate, please email us, visit our website or Facebook page to send us a message. We hope to hear from you.

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendliest staff, clean hotel!
The hotel was very clean, the staff AMAZING, and the breakfast extremely tasty. Also location was perfect, really close to the beach, but not in the middle of the busiest streets. Would go again any time!
3 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 11 mrt 2020
Thank you so much for your perfect review score and your positive feedback. It is great to hear that you are happy with the cleanliness, staff, food, and location. We would be very happy to see you again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2019

10/10 – Uitstekend

MARY ANN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020

6/10 – Redelijk

DERBY

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Il Mare Sakura op 10 jan 2020
Thank you for your review score. We would like to know more details on this, please contact us via our website if you can, as we are not allowed to post our contact details in our responses. We hope to hear from you.

10/10 – Uitstekend

To

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
台風の影響で電気の使用制限がありましたがスタッフがそれなりに対応していただきました。 ただ、使用物品の交換は毎日行なって欲しいと思いました。
4 nachten verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Welcoming, hospitable and helpful staff. Easy walk to the beach. Great breakfast. Family room was a bit squashy with beds jammed in.
3 nachten verbleven in december 2019
Reactie van Il Mare Sakura op 10 jan 2020
Thank you for your review. We are glad to hear that you are happy with the service, location and food. We have taken note of your comments on the room size as well. We hope you had a great stay!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Understandably low on electricity due to the typhoon, but low on towel supply. Friendly staff.
2 nachten verbleven in januari 2020
Reactie van Il Mare Sakura op 10 jan 2020
Thank you for your review and for understanding the situation on the property after the typhoon. We are glad to hear that you are happy with the staff.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Il Mare Sakura op 10 jan 2020
Thank you for taking the time to leave a review. We hope you enjoyed your time on the island.

10/10 – Uitstekend

Young jin

3 nachten verbleven in december 2019

10/10 – Uitstekend

Conrado Jr

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Il Mare Sakura op 10 jan 2020
Thank you very much for giving us a perfect review score. We hope you had a great stay on the island!