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Beoordelingen van Villa Romero de Boracay

3 out of 5
Villa Romero de Boracay
Station 3, Manoc Manoc, Boracay Island, Aklan

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 5 van 33 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 33 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 33 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 33 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 33 beoordelingen" "

5,8/10

Netheid

6,8/10

Personeel en service

3,8/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Marilyn

Reisde met een groep
Positief: Personeel en service
Average at best
2 nachten verbleven in oktober 2023

6/10 – Redelijk

cheryl

2 nachten verbleven in juli 2023

8/10 – Goed

Jacob

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Staff was excellent and very accommodating
6 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

saudi

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

saudi

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conditioning is broken
3 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Clement

Negatief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2023

4/10 – Matig

Melissa

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019

6/10 – Redelijk

ON, Taiwan

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is just good for sleeping or just to leave things and go out for sea activities. The place reminds me of cheap hotels in the metropolis. But the staff is very accommodating and even helped us to contact our transportation. Thumbs up to the cute chubby receptionist. Thanks a lot!
4 nachten verbleven in mei 2019
Reactie van Management op 26 jun 2019
Dear On, Thank you for your feedback! We are delighted that were able to meet your expectation during your stay with us. Nevertheless, please rest assured that we will continue to improve our amenities and facilities to serve all the needs our guests. Thank you and were looking forward for your next visit! Best regards, Management

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Management op 26 jun 2019
Dear Guest, Thank you for feedback! Best regards, Management

6/10 – Redelijk

Jolly

Reisde met familie
Positief: Personeel en service
It is accessible to many establishments & near the shore. But it would be better if breakfast is included because the price is a little expensive.
1 nacht verbleven in april 2019
Reactie van Management op 26 jun 2019
Dear Jolly, Thank you for taking your time writing your feedback on expedia. With regards to your concern, the Management will provide different promotions with breakfast inclusions to cater all the breakfast requests of all our visitors. Indeed, upgrading our amenities will be our Top priority to delight all our guests. Best regards, Management

10/10 – Uitstekend

Edna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great and affordable place for everyone.
Really affordable, very accesible to all water activities and near at the beach. Easy to find location, very near to shopping and eating areas. Very accodating staff.Even helpful for my friend who is PWD- person with disability because the place is location friendly
2 nachten verbleven in maart 2019
Reactie van Jefferson C. Portugana op 7 apr 2019
Dear Edna, Thank you for sharing your feedback. I am delighted that you had a wonderful time at Villa Romero de Boracay. I will definitely share your comments with my team to inspire them and continue to provide a best experience to all our guests. See you soon! Best regards, Jefferson C. Portugana

6/10 – Redelijk

KONSTANTIN

Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in februari 2019
Reactie van Jefferson C. Portugana op 7 apr 2019
Dear Konstantin, Thank you for taking time to rate us on Hotels.com. Rating our resort keep our team very motivated and continuously provide a great experience to all our guests. Best regards, Jefferson C. Portugana

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room is too small, no amenities in the room, no wifi available on the rooms only of the lobby and phone reception is so bad you cant use your phone inside the facility... our toilet was block after being used twice.. i know it was a budget hotel but i would rather pay a little bit more to have a better places to stay.
4 nachten verbleven in februari 2019
Reactie van Jefferson C. Portugana op 7 apr 2019
Dear Guest, Thank you for taking your time to write a review on Expedia. Your detailed comments has been raised already to the top management and we are in the process of upgrading the facilities and amenities of our resort. We apologize for not meeting your expectation thus we are still looking forward to be at your service in your next visit. Best regards, Jefferson C. Portugana

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in januari 2019
Reactie van Jefferson C. Portugana op 7 apr 2019
Dear Guest, Thank you for taking time to rate us on Expedia. It is always rewarding to receive such praise regarding our resort. Please rest assured that we will continue to improve the amenities and facilities of our resort. Best regards, Jefferson C. Portugana

8/10 – Goed

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheap quality hotel very close to beach
Very helpful and friendly staff, 1 min from white beach, big fan room with clean bathroom and warm shower. Very cheap for Boracay!
4 nachten verbleven in januari 2019

6/10 – Redelijk

Sofia

Positief: Netheid, comfort kamer
Började renoverar rummet bredvid oss utan notis
1 nacht verbleven in januari 2019

6/10 – Redelijk

Kris, Philippines

Positief: Personeel en service
Close to beach
Free mineral water, staff were very accomodating and friendly. Good for 8 room could be better. Good for 6 and 12 room were great.
2 nachten verbleven in maart 2018

4/10 – Matig

Devorah, australia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Broken aircon
Definitely no comeback for us. The aircon was broken . We didn’t sleep properly specially on our last day . The fridge was broken too . The owner/manager was hard to deal with. She keep asking how much the rate when we did the booking to make sure that we paid the exact amount because they haven’t had the booking from wotif for long time. That’s why she doesn’t want us to check in early until it appears to her bank the amount that she expected. I said to her you should remove from wotif website your hotel so people don’t book it . Than we get disappointed when we get here. The staff was friendly though
4 nachten verbleven in februari 2018
Reactie van Judy M op 7 mrt 2018
Dear Devorah, Thank you very much for your candid review of your recent stay at Villa Romero. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Sorry to hear that there was a problem with the aircon and fridge; both appliances are checked to be in working condition after each guest's stay. If these concerns were brought to our front desk staff, we would have gotten our maintenance staff to take a look and resolve the issue. I have also noted your feedback with regards to check-in and will also investigate what happened for future interactions. It was peak season during your stay at Villa Romero and not being able to check in early was likely due to the room still being occupied rather than due to booking with Wotif. I understand the concerns you've brought up but if you do come back to Boracay, please do reach out to me directly and hopefully, it would give us a chance to turn your experience around. Sincerely, Judy M, General Manager

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Villa Romero s___s
Didn't stay, checked out right after I checked in. Terrible place! Thank you hotels.com for stepping up and helping me in this unfortunate situation.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel staff was kind, but amenities were poor. Had to ask for more toilet paper every day.

8/10 – Goed

Theresa, Essex

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Good budget place to stay
Central location. 2 minute walk to White Beach and its many shops and restaurants. A little run down and slight ant problem. Cheap and comfortable so cannot complain.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
첫날 늦게 체크인 해서 그런지 완전 이상한 방을 주었음.에어컨에서 뜨거운 바람 나와서 그 두명이 겨우 누울 수 있는 방에서 땀 흘리면서 자묘고 욕실은 엄청 작아서 두사람은 절대 들어갈 수 없으며 나 혼자 움직이기도 벅찼다.두번째 배정받은 방은 크기가 조금 커졌지만 별다른 차이는 없었다.에어컨 성능이 개선되었다 뿐?욕실은 마찬가지로 작았으며 해변과는 굉장히 가까웠지만 보라카이에 가는 사람들은 그냥 스테이션2에 숙소를 잡는게 정답.

6/10 – Redelijk

Martin, Philippines, Palawan

Positief: Personeel en service
Negatief: Comfort kamer
Tiny room with great location, pleasant staff.
Budget fan room tiny, without ventilation. Perfect location next to station 3. Staff very pleasant

4/10 – Matig

Shaun, Johannesburg

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not great
The hotel is not too far back from the beach and the staff (especially Jazz) was very friendly. That is about all that can be said on the positive side. There were 6 of us travelling and we booked 3 superior rooms. None of these "superior" rooms had a window, and entering the rooms felt more like entering a solitary confinement cell than a hotel room. I would recommend you spend a bit more money and book a nicer place.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Do not book a fan room!
Booked a fan room. Room had no windows. Well there was a window that opened to the hallway. There were two fans but it was 45C in the room with 99% humidity. I had to check out and move to another hotel. If you can stand the extreme heat, room and hotel were fine. It was small but everything was there. Hotel location is great too. But rooms with no A/C are no go.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No stay
When i arrived at the said hotel it was getting renovated so was taken to another hotel

8/10 – Goed

Josie, Philippines

Positief: Personeel en service
Facilities: Basic; Value: Affordable; Service: Friendly; Cleanliness: Clean; just ask any of the staff if you need a tricycle ride and they will get one for you

6/10 – Redelijk

Ambee, Australia - NSW - Sydney

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Facilities: No cooking facilities; Value: Reasonable; Service: Bad, Unfriendly staff; Cleanliness: Clean; Staff should be more friendlier and greet their guests.

10/10 – Uitstekend

terry, Australia - SA - Adelaide

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff very helpful

8/10 – Goed

zbigniew, Australia - QLD - Brisbane

There are better places nearby for the price

10/10 – Uitstekend

Digby, Australia - WA - Perth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would stay again and can highly recommend as was everything and more than I expected