Thank you for taking the time to share your experience at Bordeaux Terrace Apartment. We are delighted to hear that you found the apartment well maintained and that our property managers were accommodating and helpful throughout your stay. Ensuring the comfort and satisfaction of our guests is our top priority. The outstanding view from the terrace is indeed one of the highlights of our apartment. We are glad you enjoyed it while dining and relaxing on the terrace. Creating a serene and inviting atmosphere for our guests to unwind and appreciate the beauty of Bordeaux is something we strive for, and we are glad to hear that we succeeded in this regard. We understand the importance of convenience during travel, and we are pleased that the proximity to the tram made your journeys to the airport and train station effortless, without any transfers required. Bordeaux's excellent public transportation system is a great asset, and we are glad it enhanced your overall experience. We apologize for the issue you encountered during your stay, but we are glad to hear that our property managers and owner acted promptly to resolve it. Once again, thank you for choosing Bordeaux Terrace. We hope to have the pleasure of hosting you again in the future and providing you with another memorable stay in Bordeaux.

Thank you for choosing Bordeaux Terrace for your recent stay and for sharing your feedback with us. We're glad to hear that you had an enjoyable stay overall and found the apartment well cared for. We understand the convenience of being within walking distance to the City Center and the local parking garage, allowing you to easily explore both the city and its surroundings. We apologise for any inconvenience caused by the cleanliness of the neighbourhood. While we strive to maintain the highest standards within our apartment, we acknowledge that the cleanliness of the surrounding area is beyond our direct control. We are part of a neighbourhood community of apartment owners working with the city authorities to ensure improvements are made for the benefit of future guests. The "old" city on the other side of the apartment building holds its own charm, and we're glad you enjoyed exploring that part of Bordeaux. We're pleased to hear that Charlotte, our property manager, provided you with helpful assistance during check-in. We always aim to offer a smooth and accommodating experience for our guests, and we're glad that your check-out was easy and flexible. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Bordeaux Terrace in the future, providing you with an even more enjoyable stay.

Thank you for choosing Bordeaux Terrace Apartment and for taking the time to leave a review. We're delighted to hear that you had a pleasant stay and enjoyed the convenient location of the apartment. We take pride in our apartment's prime location, which offers easy access to a variety of amenities. Having shops, restaurants, the tram line, and a bakery nearby ensures that our guests have everything they need within close reach. We understand the importance of convenience during a stay, and we're thrilled that the apartment's location met your expectations. Comfort is a top priority for us, and we're glad to hear that the apartment provided a comfortable environment for your stay. It's important to us that our guests feel at home and have a relaxing experience while staying with us. At Bordeaux Terrace, the security of our guests is of utmost importance. We have implemented measures to ensure a safe and secure environment, providing you with peace of mind throughout your stay. Once again, we appreciate your positive feedback and thank you for choosing Bordeaux Terrace Apartment. We would be delighted to host you again in the future and provide you with another enjoyable stay in Bordeaux.

Thank you for taking the time to review your stay at my Bordeaux Terrace apartment. I am glad to hear that you enjoyed the deck and the great view, the loft type feel, the ancient wood beams. I am also pleased to know that you found the apartment very well equipped. I apologise for any inconvenience caused by the lift not working during your stay. We understand that this could have been challenging. However, I want to emphasise that this is a rare event and the lift has been working without a problem for the past several years. I appreciate your understanding and thank you for mentioning that I gave you credit voluntarily for the non-functioning lift. I am happy to hear that you found the location convenient, with restaurants and grocery stores and the tram line nearby. I hope that you enjoyed exploring the area. Thank you for choosing to stay at my place and I hope to have the opportunity to welcome you back in the future.

Thank you for selecting Bordeaux Terrace Apartment for your stay, and for sharing your feedback. We're pleased to hear that you enjoyed the great central location and the abundance of activities in the area. We understand the importance of a well-equipped kitchen during a longer stay, and we're glad that it had everything you needed to prepare dinners and breakfasts. While the kitchen may be compact, we strive to provide all the essentials to ensure our guests have a comfortable and convenient culinary experience. We apologise for any inconvenience caused by noise from the neighbours on your last night. We do our best to maintain a quiet and peaceful environment for our guests, and we regret any disturbance that occurred. We appreciate your understanding and will take your feedback into consideration to address and improve this issue for future guests. We hope to have the opportunity to welcome you back to Bordeaux Terrace Apartment in the future, providing you with another memorable stay.

"The property was lovely and Charlotte was very helpful," says this guest, which is very nice. So why only a two star rating?! The only explanation given is that she, "...would stay up near the Tourism Office if I were to go again". As the location of the apartment is clearly shown before booking, is this a fair and balanced review? The apartment is metres from a tram stop, and you can be anywhere in the historic centre within minutes. In the House Book specific to this property there is information about shopping in the local area, including local markets. At the end of the book, I ask for suggestions if guests find anything they think should be included.

Ich bin froh, dass dieser Gast ihren Aufenthalt und die ausgezeichnete Lage genossen hat. Im Schrank befindet sich ein Besen und ein Staubsauger. Ich werde dafür sorgen, dass sie für zukünftige Gäste weggelassen werden. Im Hausbuch finden Sie detaillierte Informationen darüber, wo der Müll entsorgt werden muss, einschließlich Wertstoffen. Ich hätte gerne alle Fragen des Gastes auf WhatsApp beantwortet.

I am grateful for this excellent feedback. I am glad the guest appreciated the location, the quietness of the apartment and the comfortable beds. A couple of things to note - we now have high speed Fibre Optic Wifi in the apartment, and it has been reliable since installation. The TV is connected with the Wifi, so that is also now fine. We had just done a major renovation before these guests arrived (new flooring/paint job/several new appliances and furnishings), and the builders didn't leave until the day before, so the cleaning was rushed. It is now back to its usual professional standard. There are also a few other things that have since been fixed, and a replacement kettle purchased. Part of the renovation included sound proofing in the toilet. While this guest may have felt self-conscious, it was unnecessary as you can't actually hear people using it. The bathroom is a few steps from the toilet, which is where most people wash their hands. I am pleased that these guests had a good stay regardless of these minor details.

I am so pleased that these guests enjoyed their stay. Bordeaux Terrace is in a great spot, with a view of the river and down Cours Victor Hugo. Despite being so central, it's also very private - you can observe from the terrace, but it is not overlooked. Bordeaux Terrace will be even more comfortable by mid-February 2019, as it will be freshly painted, have new blonde wood flooring, new kitchen tiles and bench tops and some of the appliances will be upgraded.

Thanks for your excellent feedback. Yes, Bordeaux Terrace is in a great location - convenient to everything, yet surprisingly quiet.

Thanks to this guest for his excellent feedback. I'm really pleased he liked the apartment and the terrace. Occasionally the elevator is out of action if the door isn't closed properly on the next level. (There is a sign in the elevator asking people to ensure this is done.) It can usually be fixed by walking up one flight of stairs and taking the elevator from there. However, as the guest points out, this may be a problem for people with mobility issues. I will endeavour to get it permanently fixed!

I am delighted these guests enjoyed staying at Bordeaux Terrace. The terrace and the location are both wonderful attributes, and we do our best to ensure guests have everything they need.

Thanks for your wonderful review! I am delighted you enjoyed your stay at Bordeaux Terrace. I hope you return to enjoy the views from the terrace in the summer.

It was our pleasure to have you stay. Thanks so much for your wonderful review. Yes, being in an ancient building, the layout of the apartment is a little quirky - it's one of the charms of the place!

Thank you so much for your excellent and comprehensive summary of what Bordeaux Terrace and the surrounding area has to offer. St Michel is one of the most fascinating, colourful areas of the city, and your review captured it perfectly! Kind regards, Suzanna Clarke